Practical Eloquence podcast
Activity Overview
Episode publication activity over the past year
Episodes
The Nobility of Service
25 Jul 2019
Contributed by Lukas
One of the world's top experts on customer loyalty and innovation shares his unique take on the nobility of service and shares stories of leaders who ...
How to Become Rejection Proof
18 Jul 2019
Contributed by Lukas
Fear of rejection is a major obstacle to persuasive communication, but you can overcome it with this approach drawn from my own experience and a remar...
A Conversation with John Spence
16 Jul 2019
Contributed by Lukas
For my very first podcast with a guest, I am honored to have a conversation with one of the top leadership speakers in the business, John Spence.
Just Ask
10 Jul 2019
Contributed by Lukas
Although many of us are reluctant to directly ask for what we want, research and experience both show that those who are very clear about what they wa...
Three Ways to Deal with Uncertainty and Risk in Buying Decisions
21 Jun 2019
Contributed by Lukas
Every time a buyer makes a decision, they are taking a risk. Astute salespeople know how to use the psychology of risk to increase their own chances o...
Sell Yourself Without Selling Your Soul
12 Jun 2019
Contributed by Lukas
A mindset, a plan, and ten practical ideas for those who don't like self-promotion but know they need to do it.
Lean Communication for Leaders Part 6: Dialogue
04 Jun 2019
Contributed by Lukas
As a leader, despite how hard you work to produce brief, clear and valuable messages, you usually need dialogue to close the deal—to ensure that t...
Lean Communication for Leaders Part 5
29 May 2019
Contributed by Lukas
As a leader, you still have to be brief and clear in your communication, except for certain exceptions, which I discuss in this podcast.
Lean Communication for Leaders Part 4
23 May 2019
Contributed by Lukas
As a leader, you have far more power to create both value and waste with your communication. This episode focuses on three ways that you can deliver m...
Lean Communication for Leaders Part 3: The Control Paradox
15 May 2019
Contributed by Lukas
Leaders need to be lean communicators more than anyone else, but they must also face the control paradox: they have to know when to shut up and relinq...
20 Billion Dollars Worth of Strategic Persuasion
08 May 2019
Contributed by Lukas
When NASA considered how to get a man to the moon, it took two years of persuasion to settle on the right approach. This fascinating story contains us...
Practicing Your People Skills
23 Apr 2019
Contributed by Lukas
Social skills may be only common sense, so why do they seem to be so uncommon today? Here's a four-step process to take your people skills to an uncom...
Lean Communication for Leaders, Part 2
09 Apr 2019
Contributed by Lukas
As a leader, you need empathy more than ever, but you tend to use it less and less as you rise. Here's how and why to avoid the empathy erosion trap.
Lean Communication for Leaders Part 1
26 Mar 2019
Contributed by Lukas
As you rise in an organization, lean communication becomes even more important because your words carry so much more weight. In this podcast I talk ab...
Are You A Social Genius?
19 Mar 2019
Contributed by Lukas
Social Intelligence, along with IQ and EQ, can be a critical factor in your ability to get things done and in the quality of your career and your life...
First, Do No Harm
19 Feb 2019
Contributed by Lukas
In communication, one bad event can ruin an otherwise stellar conversation or presentation, because bad is stronger than good. Here's how to ensure th...
Why Smart People Do Dumb Things
29 Jan 2019
Contributed by Lukas
In this podcast, I "switch sides" to warn you against unscrupulous who use persuasive communication to fool you. If you know you're smarter than avera...
How to Paint Pictures with Words
22 Jan 2019
Contributed by Lukas
When people think of images for speeches and presentations, they usually think of slides. But when you can use word to get your listeners to create pi...
Networking Advice for People Who'd RAther Stick A Pencil in Their Eyes
15 Jan 2019
Contributed by Lukas
We all know that networking is important, but we don't do it as much or as well as we should, especially if we are introverts. In this podcast, I shar...
How To Gain Trust Quickly
08 Jan 2019
Contributed by Lukas
Although common wisdom says that it takes a long time to establish trust, scientists have proven that we decide whether to trust someone almost instan...
Dare to Disagree But Be Smart About It
11 Dec 2018
Contributed by Lukas
We all like to get along, but sometimes the only way to ensure you get everyone's best thinking is to openly court disagreement. The trick is to do it...
Creative Conversations
03 Dec 2018
Contributed by Lukas
Today's topic is creative conversations. Have you ever had a conversation with someone that just clicked? But more than that, the clicking produced a ...
Persuasive Conversations that Flow
27 Nov 2018
Contributed by Lukas
The best persuasive conversations are those where the other person does most of the talking, and tells you exactly what you want them to hear. Capping...
Ask Them to Tell You a Story
13 Nov 2018
Contributed by Lukas
Questions are one of the power tools of persuasive communication. When you combine them with stories, you have a match made in heaven. In this podcast...
Using Questions to Help Others
06 Nov 2018
Contributed by Lukas
Persuasion is about helping others, but you can only be helpful if the other person trusts you and owns the advice you give. The best way to do this i...
The Power of Questions
30 Oct 2018
Contributed by Lukas
Questions are the most powerful persuasive technology we have for learning, influencing and leading, so why don't we ask enough good ones?
Three Myths that May Be Hurting Your Persuasive Communication
22 Oct 2018
Contributed by Lukas
In which I try (probably in vain) to set the record straight about the 7% myth, the learning styles myth, and the Myers-Briggs myth.
Lessons in Leadership Communication from 3-1/2 Great Presidents
16 Oct 2018
Contributed by Lukas
In this episode, I extract lessons in leadership communication from Doris Kearns Goodwin's new book, Leadership in Turbulent Times.
9 Keys to Lean Communication
09 Oct 2018
Contributed by Lukas
Follow these 9 Keys to Lean Communication to consistently Add value, Briefly and Clearly.
Lean Communication: What Is It and Why Do You Need It?
01 Oct 2018
Contributed by Lukas
Today's paradox is that while it's easier than ever to communicate, it's harder than ever to get the information you need, when you need it, to make t...
Persuasive Humor Is Serious Business
25 Sep 2018
Contributed by Lukas
Humor can be your most powerful tool for getting attention and connecting with your audience, but it can also backfire on you. Follow these tips to be...
How to Use Numbers Properly
18 Sep 2018
Contributed by Lukas
There sometimes seems to be two tribes in business today: the numbers tribe and the words tribe. Effective persuaders are "bilingual"--they know thems...
The Language of Leadership
11 Sep 2018
Contributed by Lukas
Part 2 of my leadership communication series. Sometimes how you say it is just as important as what you say. And, contrary to what most people may thi...
The Stuff of Leadership Communication
04 Sep 2018
Contributed by Lukas
As Nitin Nohria said, "Communication is the real work of leadership." IN this podcast, I talk about the additional layer of skill you need to add to y...
Embrace the Chase
28 Aug 2018
Contributed by Lukas
"Embrace the chase" is a quote by swimming superstar Katie Ledecky, and reading it inspired me to reflect on the mindsets that can make all the differ...
Thinking on Your Feet
21 Aug 2018
Contributed by Lukas
Despite all your preparation, there is a good chance you will get hit with a question you have not planned for. In this podcast, I share 9 steps for e...
Persuasion without Drama
14 Aug 2018
Contributed by Lukas
The idea of the hero swaying a hostile audience through the force of their eloquence makes for great movies, but in real life, the most successful p...
Sales Professionalism
07 Aug 2018
Contributed by Lukas
Over decades of training salespeople, I've met an elite few who embody professionalism in their attitudes and actions. Here's what true professionals ...
Max Cred Factor #7: Cultivating
31 Jul 2018
Contributed by Lukas
If you follow the advice so far in this series, you will definitely be the most credible person in the room, no matter where you are. And that is a ...
Max Cred Factor #6: Commitment
25 Jul 2018
Contributed by Lukas
Deep commitment to a cause or an idea is one of the most powerful and sustainable factors of credibility because it reflects on your good character, g...
Max Cred Factor #5: Caring and Connection
12 Jul 2018
Contributed by Lukas
The first four factors of Max Cred: Credentials, Content, Confidence and Candor can compel credibility, but it also help to be liked by others, which ...
Can Engineers Sell?
28 Jun 2018
Contributed by Lukas
Your engineers may be one of the greatest untapped sales assets you have, because they have access, credibility and knowledge. The big question is: wi...
Max Cred Factor #4: Candor
22 Jun 2018
Contributed by Lukas
Candor is a powerful factor in credibility because it does so much for you. It checks off every one of Aristotle's tests of credibility, showing your ...
Max Cred Factor #3: Confidence
13 Jun 2018
Contributed by Lukas
Confidence is the third factor of Max Cred because others won't believe if they don't think you believe. In this podcast, I talk about the four levels...
Max Cred Factor #2: Rock-Solid Content
07 Jun 2018
Contributed by Lukas
Valid credentials are like putting a deposit on your listeners' belief, but you need solid content to complete the transaction. Content is the most pe...
Max Cred Factor #1: Credentials
30 May 2018
Contributed by Lukas
Credentials are the first Max Cred factor we discuss because they start speaking for you before you open your mouth. In this podcast, I talk about wha...
PE 18: Max Cred
18 May 2018
Contributed by Lukas
If you're a knowledge worker, your personal credibility is your most precious asset. It's not your knowledge, which is worthless if others don't belie...
Pre-Speech Jitters: Three Steps to Make Fear Your Friend
02 May 2018
Contributed by Lukas
My fondest wish is that this podcast will change someone's life—maybe even yours. If you've held yourself back from accepting speaking engagements ...
PE 16: You Won't Listen Fully to this Podcast
27 Apr 2018
Contributed by Lukas
Listening is one of the most important activities of your job and your life, but you don't do it nearly as well as you should and you could. In this e...
PE 15: Make It Happen
17 Apr 2018
Contributed by Lukas
How many times have you walked out of a meeting with someone with a clear sense that everybody is on board and knows what to do, and after time passe...
PE 14: Make It Memorable
11 Apr 2018
Contributed by Lukas
Unless your listeners are going to decide right away, they have to remember what you said in order to act on it. I cover four principles which will en...
PE 13: Appeal to the Emotions
04 Apr 2018
Contributed by Lukas
Despite the best efforts of corporations to implement elaborate processes and systems to inoculate themselves, emotions are impossible to remove from...
PE 12: Who Do They Think They Are?
19 Mar 2018
Contributed by Lukas
What if you could get the other person to make a decision that would not only be good for you but make them feel good about themselves? You can, by a...
PE 11: Decisions Aren't Exactly Rational
13 Mar 2018
Contributed by Lukas
As we saw in the last episode, "Rational Randy" holds the title of decision maker, but he usually defers at least in part to "Aileen", who leans in wa...
PE 10: Sway Their Decision
08 Mar 2018
Contributed by Lukas
This is the first of three podcasts about the psychology of decision making, which is a fascinating and difficult topic, mostly because the way in whi...
PE 9: Make them Believe You
05 Mar 2018
Contributed by Lukas
In this episode, we turn to the "persuasive" aspect of communication. I discuss the 5 C's that will ensure max credibility on your part.
PE8: Help Them Understand
28 Feb 2018
Contributed by Lukas
There are an unlimited number of wrong ways your message can be taken, and only one right way. So, you must ensure that you are crystal clear in what ...
PE 7: Grab and Hold Their Attention
23 Feb 2018
Contributed by Lukas
Attention is the foundation of all communication. Like the old saying about if a tree falls in a forest and no one hears it, does it actually make a ...
Episode 6: The Power of First Impressions
21 Feb 2018
Contributed by Lukas
Even though content is king, a lot happens before you even open your mouth, and the impression you make can have a large, and even decisive impact on...
PE 5: Be Yourself -- With an Asterisk
20 Feb 2018
Contributed by Lukas
This may be my most controversial topic so far. It's important to "be yourself"; for example, too many people become too formal or awkward when they s...
Episode 4: Preparation, Preparation, Preparation!
20 Feb 2018
Contributed by Lukas
"When the pressure is on, you will not rise to the occasion. You will fall to your level of preparation." Everyone agrees that preparation is helpful...
Content Is King
20 Feb 2018
Contributed by Lukas
Content rules. You may have heard the saying: "Sell the sizzle, not the steak." It's not a bad approach, but you'd better make sure the steak is good ...
Outside-In Thinking
20 Feb 2018
Contributed by Lukas
In this episode I share the story of how I learned by accident about the most important principle of all persuasive communication: it's not about yo...
Episode 1: Your Leadership Moment
19 Feb 2018
Contributed by Lukas
Throughout your career you will have moments where you have a chance to lead others, and your ability to inform, influence or inspire them to action c...