Process Mining Café
Episodes
42: Clinical Pathways
16 Oct 2025
Contributed by Lukas
Healthcare processes are complex due to the individuality of each patient, so process mining is particularly useful for understanding them. Process m...
41: Building Trust
05 Sep 2025
Contributed by Lukas
Data protection teams, the works council, and process owners need to trust that you will act responsibly in your process mining project. How do you a...
40: Comparisons
17 Jun 2025
Contributed by Lukas
How do you determine what you should compare in a process? Hanna discovered a process at her bank for three different regions. She analyzed the case ...
39: Clickstreams
05 Mar 2025
Contributed by Lukas
Clickstreams are the digital traces that visitors leave when they navigate through a website. You can then analyze this data with process mining to m...
38: Challenges
30 Jan 2025
Contributed by Lukas
Vinicius, Rudi, and Anne talk about the common challenges and best practices for process mining. They discuss the importance and unimportance of data...
37: Explorative Analysis
17 Dec 2024
Contributed by Lukas
When you import your data set, you first have to look around and get an overview about your process. Where does it start and where does it end? Can y...
36: Preprocessing
27 Nov 2024
Contributed by Lukas
Some preprocessing tasks can be easily done in Disco. Others require the use of data transformation tools. Xixi has classified the common preprocessi...
35: Automation
31 Oct 2024
Contributed by Lukas
Many companies use or plan to use automation techniques to reduce manual labor. But which parts of a process can be automated, and which parts should...
34: Audit Research
08 Oct 2024
Contributed by Lukas
Auditors have different goals than process improvement teams. For example, internal auditors verify the efficiency of the process and whether it is u...
33: Camp 2024 Recap
24 Aug 2024
Contributed by Lukas
We review what we learned at Process Mining Camp 2024. At camp, we immersed ourselves for two intense days of exchanging knowledge with our fellow pr...
32: Analyzing Variants
22 May 2024
Contributed by Lukas
Variants are sequences of activities, and they are their own dimension in process mining. They complement the process map by providing a scenario-bas...
31: Business Cases
23 Apr 2024
Contributed by Lukas
Finding your way to your business case as a process miner is a bit of a chicken-and-egg problem: You first have to do the analysis to determine the i...
30: Urban Mobility
26 Mar 2024
Contributed by Lukas
Andrea and Daniel discover process flows for the bus lines in Montevideo using open data from the city. They then export the XML process maps from Di...
29: HR Processes
29 Feb 2024
Contributed by Lukas
There is a lot of variability in Human Resources (HR) processes. This is only natural as people are different! And there is different legislation in ...
28: Role of the Analyst
30 Jan 2024
Contributed by Lukas
Hugo walks us through the analysis of the complaints process at the Dutch health insurance provider VGZ. As the data analyst, Hugo could use process ...
27: Activity-Based Costing
19 Dec 2023
Contributed by Lukas
In Activity-Based Costing, indirect costs such as salaries and utilities are tied back to products and services. If you combine Activity-Based Costin...
26: Data Collection
21 Nov 2023
Contributed by Lukas
What do you do if you want to do process mining but you don’t have any data? Tobias found an elegant solution: He created a system that allows empl...
25: Analysis Transformations
20 Oct 2023
Contributed by Lukas
The data you find in information systems was not created for process mining purposes. So, often, you need to shape the data to make it suitable. Furt...
24: Project Planning
04 Oct 2023
Contributed by Lukas
Rudi and Anne talk about what it takes to make a good project plan. We first discuss the criteria for selecting a process for your process mining ini...
23: Public Policy Evaluation
08 Aug 2023
Contributed by Lukas
If you are creative, you can find process mining data in unexpected places. Nuno shows us how he turned static data from an agricultural government f...
22: Data Preparation
12 Jul 2023
Contributed by Lukas
Getting the data is often one of the first challenges you have at the beginning of your process mining project. Rudi and Anne answer the most frequen...
21: Measures and Targets
09 Apr 2023
Contributed by Lukas
Jan and Muthu have applied process mining to their quality management processes. On top of that, they have also extended their analyses with the so-c...
20: Game Analytics
28 Feb 2023
Contributed by Lukas
Magy gives an overview of the different types of games and traditional game analytics. We look at examples, where her group has used process mining t...
19: Auditing
31 Jan 2023
Contributed by Lukas
Process mining does not replace the traditional audit approach. However, it requires some changes and a conscious effort to fit process mining into t...
18: Process of Process Mining
19 Oct 2022
Contributed by Lukas
How exactly are people performing their analyses? Are they first exploring or immediately answering questions? And how do they deal with new question...
17: Data Quality
06 Sep 2022
Contributed by Lukas
Garbage in, garbage out! Data quality is essential for any data analysis technique. If you base your analysis on data, you must ensure that the data ...
16: Project vs Process
17 May 2022
Contributed by Lukas
Project-driven organizations like construction companies approach everything from a project perspective. However, process improvement initiatives req...
15: Simulation
27 Apr 2022
Contributed by Lukas
What if you had twice as many people? What if you didn't do that process step? Simulation allows you to test complex “what if”-scenarios without ...
14: Forensics
29 Mar 2022
Contributed by Lukas
Process mining may not be the right tool for fraud detection. However, it can help us understand what happened after an attack, for example, by visua...
13: Lean Six Sigma
01 Mar 2022
Contributed by Lukas
The Lean Six Sigma methodology provides a practical and customer value-focused framework for making improvements. Rudi and Anne talk about how proces...
12: Change Management
30 Jan 2022
Contributed by Lukas
Organizational change is hard. As a process miner, you run into this challenge as soon as you have identified potential improvements and need to impl...
11: Manufacturing
15 Dec 2021
Contributed by Lukas
Stefanie Rinderle-Ma showed us how their open source process engine steers production processes. A nice side-effect of their system is that it collec...
10: Perspectives
17 Nov 2021
Contributed by Lukas
When you analyze a data set with process mining, you take a process perspective on your data. This perspective is determined by what you choose as th...
9: Privacy, Security, and Ethics
05 Oct 2021
Contributed by Lukas
Process miners need to be aware of their responsibility, both around the data and in how they present their analysis results. Together with Dirk Fahl...
8: Strategy and Execution
07 Sep 2021
Contributed by Lukas
There is often a divide between the strategy and the execution world in process mining. The people who are dealing with strategy are different from t...
7: Public Administration
06 Jun 2021
Contributed by Lukas
Introducing process mining at an organization is never easy. Together with Vincent, Lewis, and Richard we talk about the strategies that worked for U...
6: Freestyle Data Transformation
27 Apr 2021
Contributed by Lukas
What can you do if your data — at least at first sight — does not seem suitable for process mining at all? You look for “sequences of stuff”....
5: Healthcare
22 Mar 2021
Contributed by Lukas
Healthcare is a very interesting but also challenging application area for process mining. For example, a data set with 1000 cases can easily have 10...
4: Legacy Systems
23 Feb 2021
Contributed by Lukas
Legacy systems are old, often mission-critical systems that can cause quite some headaches for their owners. Replacing these old systems is not easy,...
3: Customer Journey Analysis
19 Jan 2021
Contributed by Lukas
In a customer journey analysis, you look at the process from the viewpoint of the customer. Daisy gives us an overview about her recent analysis of t...
2: From Research to Practice
15 Dec 2020
Contributed by Lukas
Our conversation with Hajo Reijers, Professor for Business Process Management & Analytics at Utrecht University. We talked about how processes are ma...
1: Data Requirements for New IT Systems
23 Nov 2020
Contributed by Lukas
Imagine your company introduces a new IT system and you have the opportunity to influence the data that will be collected. You want to make sure that...