Protect the Hustle | A SaaS Podcast
Activity Overview
Episode publication activity over the past year
Episodes
Wistia's Chris Savage on brand affinity
13 Apr 2021
Contributed by Lukas
Topics discussed in this episode: Shame led to work ethic When to give up on your dreams The shift from marketing to brand affinity The unlock to cont...
B-Side: Thinking from first principles
09 Apr 2021
Contributed by Lukas
This week I'm sharing one of our internal memos that's slightly redacted on one of our core principles at ProfitWell: thinking from first principles. ...
Xero's Anna Curzon on cultivating meaningful relationships
06 Apr 2021
Contributed by Lukas
Topics discussed in this episode: Being a champion for small businesses Democratizing success with technology Why accountants are superher...
B-Side: Case studies and celebrity impact on retention and pricing
01 Apr 2021
Contributed by Lukas
In a world with seemingly infinite options and infinite marketing to show us those options, consumer purchasing behavior has changed dramatically. We'...
Ryan Deiss on the preeminence of messaging
30 Mar 2021
Contributed by Lukas
Topics discussed in this episode: The Accidental Entrepreneur The Desire for Elevated Status Selling Transformation or Identity Reinforcement The Cycl...
B-Side: The rise of passive, anti-active usage products
26 Mar 2021
Contributed by Lukas
For decades we've been talking about active usage in the context of retention. After all, if someone is using the product, then they must be happy, ri...
Help Scout’s Nick Francis on the importance of shared values
23 Mar 2021
Contributed by Lukas
Topics discussed in this episode: The thin line between being stubborn and principled Software as a craft industry Permeating shared values throughout...
B-Side: A compact guide to pricing strategy
18 Mar 2021
Contributed by Lukas
Pricing is one of those topics that sits at the nexus of uncomfortable and long term, which means companies often don’t think about it for far too l...
Ansarada's Sam Riley on intentional culture
16 Mar 2021
Contributed by Lukas
Topics discussed in this episode: Understanding the Root of Customer Wants Building an Intentional Culture The Leapfrog Differentiator Living Out Your...
B-Side: Hunting whales at ProfitWell (or how we do business development)
11 Mar 2021
Contributed by Lukas
This week I want to try something a bit different. I'm going to talk through a problem I'm currently working on—essentially a ProfitWell business ca...
Sarah Hodges builds community
09 Mar 2021
Contributed by Lukas
Topics discussed in this episode:Marketing-driven growth vs. product-driven growthThe ingredients that make up communityHow community drives the poten...
B-Side: Twitter Super Follow—the last shot in the war
04 Mar 2021
Contributed by Lukas
This episode is a deep dive on Twitter's decision to enter the subscription world. I've been talking about this for quite some time (as has Scott Gall...
Zapier's Wade Foster on strategy and tactics
02 Mar 2021
Contributed by Lukas
Topics discussed in this episode: The democratization of automation Not hiring until it hurts Aligning on a singular strategy to empower individual ex...
B-Side: Feedback is Non-Negotiable
25 Feb 2021
Contributed by Lukas
This episode is an internal memo (slightly redacted and modified) on one of ProfitWell's core axioms of "feedback is non-negotiable." Patrick wanted t...
Jeetu Patel on the importance of having product principles
23 Feb 2021
Contributed by Lukas
Topics discussed in this episode: Using mega trends as a tailwind to growth Building product principles into your business How to choose the right pro...
B-Side: HubSpot + The Hustle (or ProfitWell's entire media strategy)
18 Feb 2021
Contributed by Lukas
Today, we're sharing a framework for becoming a media company, including why you should abandon your current inbound strategy and move to media. HubSp...
Mark Roberge on The Science of Scaling
16 Feb 2021
Contributed by Lukas
Topics discussed: How HubSpot developed a data-driven sales playbook The powerful potential of combining marketing and customer success The Science of...
TripAction's Meagan Eisenberg on team alignment & prioritization
13 Feb 2021
Contributed by Lukas
Topics covered in this episode: The art of making technology The alignment of product, marketing, and sales Prioritizing marketing initiatives&n...
B-Side: Defending the hustle
11 Feb 2021
Contributed by Lukas
Today, Patrick goes deep on defending hustle culture. He discusses how to better align what you want with your efforts, as well as how we'd be better ...
B-Side: The Amex Effect
04 Feb 2021
Contributed by Lukas
On today’s episode Patrick dives deep into the analysis of The AMEX effect, which is a phenomenon of pricing at the point where your customer doesn’...
Zuora's Amy Konary on why subscriptions are win-win
02 Feb 2021
Contributed by Lukas
Topics covered in this episode: What makes your business is more than just a piece of tech. Subscriptions make better citizens of the world. The funda...
B-Side: A case for coaches
28 Jan 2021
Contributed by Lukas
Topics discussed in this episode. In 2021 and in general, you need a coach to give you proper outside perspective and to check your self-awareness. If...
Reforge CEO, Brian Balfour, on frameworks and communication
26 Jan 2021
Contributed by Lukas
Topics covered in this episode: How to avoid getting sucked into traps Using perspective to get everyone on the same page Creating tools to reveal ans...
B-Side: The Disney Octopus
21 Jan 2021
Contributed by Lukas
Today, Patrick goes into probably the most obvious, superficial point we could learn from Disney. It's lazy analysis. And why we need to go deeper to ...
Salesloft's Sydney Sloan on team alignment
15 Dec 2020
Contributed by Lukas
Topics covered in this episode: Difficulty of category creation Marketing trends with the rule of 3 Rift between marketing factions How to acquire a c...
HubSpot’s Kieran Flanagan on the evolution of growth
08 Dec 2020
Contributed by Lukas
Topics covered in this episode: The evolution of growth Prioritizing and positioning Overinvesting in a few growth bets Playbooks and planning L...
Nathan Latka on generating interest and demand
01 Dec 2020
Contributed by Lukas
Topics covered in this episode: Earning the right to educate Weaponizing your ego Generating demand Characteristics of success The key to leverage Thi...
Pluralsight’s Heather Zynczak on the importance of having a learner’s mindset
24 Nov 2020
Contributed by Lukas
Topics covered in this episode: Building a career off problem solving The growing skills gap Keeping pace with innovation Developing a learner’s min...
Vidyard’s Michael Litt on the importance of stepping away
17 Nov 2020
Contributed by Lukas
Topics covered in this episode: Don’t be a solution searching for a problem Tall Poppy Syndrome in Canada Cultivating a culture of competition The i...
Chargebee’s Krish Subramanian on achieving success through loyalty and trust
10 Nov 2020
Contributed by Lukas
Topics covered in this episode: Bootstrapped beginnings Subscriptions are the future Contributing vs. building your own Rallying behind a metric Posit...
Intercom’s Des Traynor on getting close to your customers in a digital world.
03 Nov 2020
Contributed by Lukas
Topics covered in this episode: Roots in programming Talking to your customers Finding levers for growth Lessons in scaling Alignment and shared visio...
April Dunford on Why Positioning is Everything
22 Sep 2020
Contributed by Lukas
Topics covered in this episode: What is positioning? Dissonance between revenue timeliness and marketing priorities Category creation and adoption. Ho...
G2’s Godard Abel on the Importance of an Entrepreneurial Family
09 Jun 2020
Contributed by Lukas
Topics covered in this episode Accepting the lows with the highs of entrepreneurship The importance of a support system Trust & loyalty comes thro...
B-Side E05: Let's talk about it
05 Jun 2020
Contributed by Lukas
This week, Patrick and Neel discuss the considerable thought that should go into a company statement when presented with a sensitive and significant e...
Measuring the Subscription Economy with Zuora's Tien Tzuo
02 Jun 2020
Contributed by Lukas
*This episode was filmed prior to the occurrence of the COVID-19 pandemic.Topics covered in this episode The shift from a product economy to a subscri...
B-Side E04: Mandated vs. unlimited time off—which is more effective?
29 May 2020
Contributed by Lukas
In this episode, PC and Neel discuss the pros and cons around mandated vs. unlimited time off. Plus, what does the travel industry recovery look like?...
SurveyMonkey's Leela Srinivasan on Powering the Curious
26 May 2020
Contributed by Lukas
Topics covered in this episode We must continually power the curious, because feedback is essential for growth. Companies who don’t listen to input—...
B-Side E03: Big tech, big buttons, & big break ups
21 May 2020
Contributed by Lukas
In this episode, PC and Neel share their take on these burning topics: Google's platform flex on Zoom Facebook Shop Joe Rogan's move to Spotify ...
Chief Instigator, Dan Martell, on the Power of Authentic Relationships
19 May 2020
Contributed by Lukas
Topics covered in this episode You have to remain authentic. Much of authenticity stems from accepting vulnerability. Surround yourself with the right...
B-Side E02: What is the road to redemption?
14 May 2020
Contributed by Lukas
In this episode, PC and Neel bring up some questions around the road to redemption.This is a ProfitWell Recur Studios production—the first media net...
Gainsight’s Nick Mehta on Orchestrating Harmonious CS
12 May 2020
Contributed by Lukas
Topics covered in this episode Why providing customers with a desired outcome is crucial How to align customer success properly within an organizatio...
Moz & Sparktoro's Rand Fishkin on How Early-Stage Failure Bred Future Success
05 May 2020
Contributed by Lukas
Topics covered in this episode The primary reasons for Moz's failure and what Rand would've changed about the operation The implications of creating a...
B-Side E01: Are we overreacting or not doing enough?
24 Apr 2020
Contributed by Lukas
This is a ProfitWell Recur Studios production—the first media network dedicated entirely to the SaaS and subscription space.
Revisiting: HubSpot's Brian Halligan and the Difficulty of Scaling Up
08 Aug 2019
Contributed by Lukas
Topics covered in this episode The saga of Brian Halligan's purchase of Jerry Garcia's guitar The differences of running a company with 2 to 20 peopl...
New show preview: Tradeoffs with Hiten Shah
06 Aug 2019
Contributed by Lukas
Welcome to the first-ever episode of Tradeoffs, where Hiten Shah (of FYI and Product Habits) and I talk through the product decisions of popular compa...
Revisiting: Netflix's Patty McCord on Building a Great Place to Be From
01 Aug 2019
Contributed by Lukas
Company culture means a lot of things to a lot of different people, not because culture has a lot of definitions, but because culture has been co-opte...
Qordoba’s CEO, May Habib, Talks Total Market Transition
25 Jul 2019
Contributed by Lukas
Every company goes up market eventually, especially in B2B. Most do so by expanding their offering, few actually make the leap from abandoning the low...
Former CEO of Lola.com, Mike Volpe: Without great people, you will fail
18 Jul 2019
Contributed by Lukas
People are the hardest part of building a company.Think about it - when you’re building a company, your people are the company. And if you’re terr...
Yesware's Matthew Bellows on growth and success stemming from unrelenting focus
12 Jul 2019
Contributed by Lukas
Topics covered in this episode Having a product team that can say “no” in order to stay on plan Choosing one singular focus and target customer i...
HubSpot's Katie Burke on Building Culture and Embracing the Skeptics
28 Jun 2019
Contributed by Lukas
If you ask someone to define “culture” in your office, you might get a response about ping-pong tables or beers on tap. But we know culture consti...
Protect the Hustle Season 2 Trailer
13 Jun 2019
Contributed by Lukas
The word hustle dates back to the 1680s from the Dutch word “hutselen” which means “to shake, to toss”. The very core of the word is around sh...
Wistia's Brendan Schwartz on the Self-Aware Business Model
24 Oct 2018
Contributed by Lukas
Topics covered in this episode What is the Wistia Way? Learning to install processes but go with the flow The simple benefits of being genuine How ...
Freshworks' Girish Mathrubootham on Building a Multi-Product Future
18 Oct 2018
Contributed by Lukas
Topics covered in this episode Building, scaling and distribution: the new challenges for software companies How first perfecting a single product ca...
Mike Troiano, Partner at G20, on the Power of Brand
11 Oct 2018
Contributed by Lukas
Topics covered in this episode: Great marketing is built from the consumer up, not the product Use classical positioning language as a framework to b...
Hardship, cancer, and the operational struggle
04 Oct 2018
Contributed by Lukas
Topics covered in this episode There is no perfect formula for building a business Hardships and how to navigate them Examples from the ProfitWell C...
Kayak and Lola's Founder Paul English on Why Design is Never Finished
20 Sep 2018
Contributed by Lukas
Topics covered in this episode Paul English's affinity for design What is Lola and why business travel Paul's focus How to make travel simpler The ...
Steve Blank and Intercom's Des Traynor | Customer Research
13 Sep 2018
Contributed by Lukas
Topics covered in this episode The relationship of the customer and product The shift in the market in relation to customer research How data plays in...
Drift's David Cancel on Whoever Gets Closer to Their Customer Wins
04 Sep 2018
Contributed by Lukas
Topics covered in this episode The experience of purchasing software has drastically changed: it's broken Timing is everything especially if the mark...
HubSpot's Brian Halligan, CrazyEgg's Hiten Shah, the ProfitWell Crew | Feedback is Non-negotiable
30 Aug 2018
Contributed by Lukas
Topics covered in this episode Interviews with Crazy Egg's Hiten Shah, ProfitWell's Facundo Chamut, and ProfitWell team members Erin Phinney, Neel Des...
HubSpot's Brian Halligan on the Key to Scaling Up
21 Aug 2018
Contributed by Lukas
Topics covered in this episode The saga of Brian Halligan's purchase of Jerry Garcia's guitar The differences of running a company with 2 to 20 peopl...
Diversity: Try Harder
14 Aug 2018
Contributed by Lukas
Topics covered in this episode Interviews with Drift's David Cancel, Moz/Sparktoro's Rand Fishkin, Pillar's Sarah Hodges, Harvard Business School's Ju...
Netflix's Patty McCord on Building a Great Place to Be From
06 Aug 2018
Contributed by Lukas
Protect the Hustle is a ProfitWell Recur Production.Benjamin Hillman - Show ProducerDan Callahan - Creative ProducerRobert Byrne - Show InternAllissa ...
Protect the Hustle: Premiering August 6th, 2018
26 Jul 2018
Contributed by Lukas
Get notified as soon as Protect the Hustle is live: http://www.protectthehustle.com/