Quality Impact
Episodes
90% of Global Trade Depends on This Invisible System And Most Leaders Ignore It
15 Apr 2026
Contributed by Lukas
What if the biggest driver of growth, innovation and market access is the one most organisations overlook? In this episode, Chantal Guay, CEO of the S...
Leading Without Fitting the Traditional CEO Mould
11 Mar 2026
Contributed by Lukas
Helen Hardy, CEO of the Chartered Institute of Logistics and Transport UK, shares her journey into leadership, overcoming imposter syndrome, and moder...
How Compliance Could Get You Caught Out
11 Feb 2026
Contributed by Lukas
Compliance is no longer a lottery. As AI-powered enforcement tightens the net, silos, shortcuts and “we’ll fix it later” mindsets are becoming b...
How To Get On With Your New AI Colleague
14 Jan 2026
Contributed by Lukas
As AI becomes a digital teammate rather than a tool, quality professionals face a critical shift. Host Rashad Issa is joined by Susannah Clark, Managi...
What’s Really Changing in Quality? Insights from the CQI CEO
16 Dec 2025
Contributed by Lukas
Vince Desmond, CEO of the CQI, explores the most significant shifts redefining quality in 2026 – from where AI is delivering real value to growing r...
This 2-Minute Trick Will Completely Change How You Think at Work
11 Nov 2025
Contributed by Lukas
This World Quality Week, themed 'Quality: think differently’, we explore how leaders and teams can train their minds to toggle between structure...
Think Differently or Fail: Graham Upton on Rethinking Quality
08 Oct 2025
Contributed by Lukas
In this episode of Quality Impact, host Rashad Issa speaks with Graham Upton, Technology & Innovation Director and Chief Architect at Capgemini En...
Why Your Brain Sabotages Change and What Quality Leaders Can Do About It
08 Sep 2025
Contributed by Lukas
In this episode of Quality Impact, host Rashad Issa sits down with neuroscience expert Hilary Scarlett and Lean Six Sigma specialist Martin Brenig-Jon...
Liberating Data with AI, Lessons from Oakland CEO Richard Corderoy
05 Aug 2025
Contributed by Lukas
Richard Corderoy, CEO of Oakland, a data and AI consultancy, works with some of the UK’s biggest organisations to turn data into a source of comp...
Inside the Quality Lab: How Innovation Is Reshaping the Industry
08 Jul 2025
Contributed by Lukas
In this episode of Quality Impact, host Rashad Issa speaks with Benedikt Sommerhoff, Head of QualityLab at the German Association for Quality (DGQ). B...
Is Your Business Complicit? Inside the Modern Slavery Crisis in Global Trade
09 Jun 2025
Contributed by Lukas
What does quality have to do with modern slavery? In this eye-opening episode, Rashad Issa speaks with Steve Gibbons, Director at Ergon Associates and...
From Factory Floor to Fork: Can Quality Save the Food Industry?
14 May 2025
Contributed by Lukas
Is the food industry doing enough to keep us safe? Or is it just ticking boxes? Caitlin MacArthur, Safety Executive at Sodexo with 26 years of frontli...
The Business of Sustainability in Agrifood
04 Apr 2025
Contributed by Lukas
How can quality management drive sustainability in agriculture? In this episode, we explore smart farming, carbon footprint reduction, and practical s...
Women Shaping Quality
05 Mar 2025
Contributed by Lukas
In this episode of Quality Impact, Rashad Issa speaks with Lou Doyle, Founder of Mesma and a leader in quality, change management, and education imp...
An Apprentice’s Journey
12 Feb 2025
Contributed by Lukas
In this episode, host Rashad Issa sits down with Victoria Derbyshire CQP MCQI (Quality Manager at Cavendish Nuclear and the youngest CQI trustee) an...
Auditing Reimagined: Speed, Simplicity and AI
15 Jan 2025
Contributed by Lukas
Start your year with fresh insights into the future of auditing in the latest episode of Quality Impact. Host Rashad Issa welcomes Ian Mitchell, CEO o...
Unlocking Excellence: Why Quality Is Your Business Partner For Success
10 Dec 2024
Contributed by Lukas
In this special video podcast episode of Quality Impact, host Rashad Issa sits down with Vince Desmond, CEO of the Chartered Quality Institute (CQI), ...
Quality In Motion: Managing Multimillion-Pound Rail Projects
15 Nov 2024
Contributed by Lukas
In this episode of Quality Impact, host Rashad Issa sits down with Andy Lewis, Framework Quality Manager at BAM Nuttall, to discuss the unique challen...
The New Language Of Quality And Sustainability
15 Oct 2024
Contributed by Lukas
In this episode of Quality Impact, Dr Silvie Coutuer PCQI, Founder and Consultant of KDENZA, and IRCA QMS and EMS Associate Auditor, discusses the ...
Empowering Change: Quality In Disability And Social Care
12 Sep 2024
Contributed by Lukas
Rashad Issa explores the transformative power of quality frameworks with Jill Roberts PCQI, Quality Lead at Achieve Together and Bianca Caruana PCQI, ...
Quality Managers Are More Than Clipboard Warriors
15 Aug 2024
Contributed by Lukas
In this episode of Quality Impact, we explore quality within the automotive industry, challenges faced by women in quality 30 years ago, and also lear...
Ridding The 'Cowboy Perception' In Construction
15 Jul 2024
Contributed by Lukas
Today we’re looking into Quality in the Construction Industry. It’s past, present and future along with industry challenges tackled by two leading...
Introducing: Quality Impact
09 Jul 2024
Contributed by Lukas
Quality Impact is a series from the Chartered Quality Institute (CQI) hosted by Rashad Issa featuring interviews with quality professionals offering i...