Restaurant Operator
Episodes
How Juice It Up leads the modern beverage boom
24 Mar 2026
Contributed by Lukas
Beverages have become big business as boba, dirty sodas, coffee and kombucha take center stage on the franchising market. Juice It Up, which has been ...
Strategic sizzle: Why Houston TX Hot Chicken prioritizes smart growth over rapid expansion
24 Feb 2026
Contributed by Lukas
In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, talks with Brian Simowitz, president,...
Zenzap helps restaurateurs control IP, communication in house
27 Jan 2026
Contributed by Lukas
In the high-pressure environment of a professional kitchen, communication is the invisible thread that prevents a service from unraveling into chaos.A...
Menu strategy: Combating inflation and ‘protein fatigue’ with pork
09 Dec 2025
Contributed by Lukas
With beef prices climbing — up nearly 60% in the last decade, according to industry veterans —fast casual operators are facing a margin squeeze....
Dirty Dough owner succeeds on transparency, great cookies
25 Nov 2025
Contributed by Lukas
Dirty Dough owner Bennett Maxwell knows cookies. After all, his brand has 50 flavors and a simple model.In this episode of the Restaurant Operator Pod...
Barry Bagels expands with major deal in Texas, uses hub-and-spoke model for growth
11 Nov 2025
Contributed by Lukas
In this episode of the Restaurant Operator Podcast, podcast host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, talks to Jim Nusbaum, CEO of ...
How tech is blurring the lines between fast casuals, QSR
28 Oct 2025
Contributed by Lukas
In this episode of Restaurant Operator, host Cherryh Cansler, publisher of Fast Casual, sits down with Luke Wilwerding, VP of North America Sales of E...
Tel Aviv Grill brings taste of Israel to San Fernando Valley
14 Oct 2025
Contributed by Lukas
In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of QSRweb.com and Pizza Marketplace, talks with Or Peleg, managing par...
Jeff's Bagel Run, HugerRush talk tech, strategy on Restaurant Operator Podcast
24 Sep 2025
Contributed by Lukas
In this episode of Restaurant Operator Podcast, Cherryh Canlser, publisher of FastCasual, offers an exclusive preview of the heavy-hitting CEO panel, ...
Newk's Eatery CEO discusses tech, its food quality and third-party delivery
09 Sep 2025
Contributed by Lukas
In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb.com, chats with Frank Paci, CEO of New...
Mooyah VP of operations talks quality of food, consistency and those milkshakes
26 Aug 2025
Contributed by Lukas
Mooyah Burgers Fries and Shakes launched in 2007 and now has 75 locations, of which 73 are franchised. The brand just started building out its corpora...
A&W marketing leader's diverse background plays role in brand strategy
22 Jul 2025
Contributed by Lukas
In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of QSRweb and Pizza Marketplace, chats with Amanda Potts, vice preside...
Taco John's CEO talks balancing innovation with brand's rich history
24 Jun 2025
Contributed by Lukas
In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of QSRweb.com and Pizza Marketplace, chats with Heather Neary, preside...
Jeff's Bagel Run founder says training key to franchisee success
10 Jun 2025
Contributed by Lukas
In this episode of the Restaurant Operator Podcast, Mandy Detwiler, editor of Pizza Marketplace and QSRweb, chats with Jeff's Bagel Run founder J...
Pollo Campero vice president talks competition, standing out
27 May 2025
Contributed by Lukas
In this episode of the Restaurant Operator Podcast, podcast host Mandy Detwiler, editor Pizza Marketplace and QSRweb, chats with Blas Escarcega, VP of...
Haven Hot Chicken founders find room for Nashville hot chicken brand
13 May 2025
Contributed by Lukas
In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, talks to Jason Sobocinski and Etkin T...
Discovering the tools to food truck success
22 Apr 2025
Contributed by Lukas
The food truck industry has continued to expand at a rapid pace. In 2023, there were over 52,600 food trucks in the U.S., according to data from IBISW...
CORE Gives helps restaurant employees in need
08 Apr 2025
Contributed by Lukas
In our latest episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, talks to Jill Chapman, director...
GRUBBRR Guarantee gives kiosk users peace of mind
25 Mar 2025
Contributed by Lukas
In this day and age, offering a guarantee with your business plan is nearly a given. For kiosk brand GRUBBRR, the GRUBBRR Guarantee is an integral par...
Lion's Choice CEO offers secrets to brand's success
25 Feb 2025
Contributed by Lukas
In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of QSRweb and Pizza Marketplace, talks with Fred Burmer, CEO of roast ...
Clutch Coffee co-founder offers secrets to competing in saturated market
07 Feb 2025
Contributed by Lukas
In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, chats with Darren Spicer, co-founder ...
Smokey Mo's president explains how brand operates in competitive market
21 Jan 2025
Contributed by Lukas
In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of QSRweb and Pizza Marketplace, talks to Craig Haley, president of ba...
Bojangles, Grubbrr execs talk kiosk partnership
06 Jan 2025
Contributed by Lukas
In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, talks with Richard Del Valle, chief o...
Chicken Salad Chick CEO talks chicken salad game
10 Dec 2024
Contributed by Lukas
In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of QSRweb.com and PizzaMarketplace.com, chats with Scott Deviney, CEO ...
Rush Bowls founder leaves financial world for restaurants
11 Nov 2024
Contributed by Lukas
In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, talks to Rush Bowls founder Andrew Pu...
Gong Cha focuses on quality of tea, customer service
07 Oct 2024
Contributed by Lukas
In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of PizzaMarketplace.com and QSRweb.com talks to Geoff Henry, president...
Slim Chickens CEO gives insight into brand's successes
03 Sep 2024
Contributed by Lukas
In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, talks to Tom Gordon, CEO of Slim Chic...
Modern Market Eatery president talks brand excellence, ethos
21 Aug 2024
Contributed by Lukas
In this episode of the Restaurant Operator Podcast, host Mandy Detwiler interviews Rob McColgan, brand president and co-founder of Modern Market Eater...
Bonchon SVP chats about competing in the chicken market, appealing to Americans
05 Aug 2024
Contributed by Lukas
In this episode of the Restaurant Operator Podcast, host Mandy Detwiler talks to Amanda Millikan, vice president of chicken chain Bonchon. Millikan ov...
How to generate food truck profits with location tracking
17 Jul 2024
Contributed by Lukas
The food truck industry isn't an easy one. Food truck operators need capital to get a truck, get it set up for food production, get branding set ...
How to be successful in the food truck business
03 Jul 2024
Contributed by Lukas
It's not easy operating a food truck. You have to get your trailer in order, get the right equipment to prepare food and make sure your truck is ...
Givex AI ordering system breathes new life into tech
19 Jun 2024
Contributed by Lukas
Conversational AI is a type of artificial intelligence that can chat with guests. It uses natural language processing to understand what you say and r...
Catching Up with the Catering Business - Interview with Erle Dardick
07 Jun 2024
Contributed by Lukas
Recently, Erle Dardick, the catering guru, and fastcasual.com have partnered to create the Restaurant Catering Workshop, happening October 15-16, 2024...
How Biscuit Belly added breakfast catering to its operations
05 Jun 2024
Contributed by Lukas
In this episode of the Restaurant Operator Podcast, host Mandy Wolf Detwiler, managing editor of Networld Media Goup, talks to Lauren Coulter, integra...
Wetzel's Pretzels franchisee opens unit with brand's Access to Equity program
15 May 2024
Contributed by Lukas
Brand leaders offer insight into Restaurant Franchising and Innovation Summit
01 May 2024
Contributed by Lukas
Brand leaders spoke to Restaurant Operator Podcast host Mandy Detwiler at the Restaurant Franchising and Innovation Summit held in Kansas City in Marc...
How location intelligence can help restaurants identify, cater to customers
24 Apr 2024
Contributed by Lukas
In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, talks to Charles Wetzel, CEO of Kalib...
Givex's best-in-class POS solution a boon to restaurant brands
19 Apr 2024
Contributed by Lukas
In this episode of the Restaurant Operator Podcast, Networld Media Group Editor Mandy Detwiler chats with Don Smith, director of business development ...
Restaurant technology can help lessen burden on restaurants
17 Apr 2024
Contributed by Lukas
In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, managing editor of Networld Media Group and editor for QSRweb.com and PizzaMa...
CORE supports restaurant industry employees in times of need
22 Mar 2024
Contributed by Lukas
In this episode of the Restaurant Operator Daily podcast, Mandy Detwiler, editor of PizzaMarketplace.com and QSRweb.com, talks with Emily Gorman, mark...
Keeping the human element alive in QSRs with Doyle HCM
21 Feb 2024
Contributed by Lukas
In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of PizzaMarketplace.com and QSRweb.com, interviews Mike Adolph, partne...
L&L Hawaiian Barbecue CEO talks diversity, equity and inclusion
03 Jan 2024
Contributed by Lukas
On this episode of the Restaurant Operator Podcast, host Mandy Wolf Detwiler, managing editor of Networld Media Group, talks to L&L Hawaiian Bar...
Food truck vendor opens sweet brick-and-mortar cheesecake store
13 Dec 2023
Contributed by Lukas
Podcast host Mandy Detwiler talked to Burks about her start as a food truck owner and what it took to open her first store.
How Naf Naf Middle Eastern Grill paved way for Middle Eastern cuisine in fast casual industry
29 Nov 2023
Contributed by Lukas
In this episode of the Restaurant Operator Podcast, QSRweb Editor Mandy Detwiler talks with Greg Willman, chairman and CEO of Naf Naf Middle Eastern G...
White Castle's AI ordering increases efficiency, eases labor pains
30 Oct 2023
Contributed by Lukas
QSRweb and Pizza Marketplace Editor Mandy Detwiler talked to Jamie Richardson, vice president of White Castle, to learn how the brand incorporated AI ...
Customer service still tops for restaurant staff
17 Oct 2023
Contributed by Lukas
In this episode of the Restaurant Operator Podcast, host Mandy Detwiler talks to Zak Omar, CEO of Atomic Wings, an emerging wing brand out of New York...
Craft cocktails: How to elevate the art of mixology
15 Sep 2023
Contributed by Lukas
In this episode of Restaurant Operator, podcast host Mandy Wolf Detwiler, editor of Pizza Marketplace and QSRweb, and Don Robinson, CEO and president ...
Deep dive into restaurant food waste, sustainability challenges
30 Aug 2023
Contributed by Lukas
Detwiler and Wasdin share practical tips for reducing waste in restaurant kitchens and explore how large-scale industries can adopt sustainable practi...
How tech stacks are learning to be more intuitive - FOOD
03 Nov 2022
Contributed by Lukas
Givex expands, launches new products during pandemic - FOOD
25 Aug 2022
Contributed by Lukas
How Soyleic soybeans could be the future of healthier food system
19 Jul 2022
Contributed by Lukas
How automation helps labor issues in today's restaurants - FOOD
03 Mar 2022
Contributed by Lukas
Pandemic causes PizzaLeah to pivot - FOOD
19 Jan 2022
Contributed by Lukas
How restaurant technology continues to evolve - FOOD
21 Dec 2021
Contributed by Lukas
BurgerFi CEO: What it takes to be a winner - FOOD
11 Nov 2021
Contributed by Lukas
Restaurant podcast explores grassroots, guerilla marketing - FOOD
02 Nov 2021
Contributed by Lukas
Need to renegotiate your lease? Expert weighs in - FOOD
17 Aug 2021
Contributed by Lukas
Policy experts discuss restaurant compliancy changes - FOOD
06 Aug 2021
Contributed by Lukas
Meet Andrew Gruel of Slapfish - FOOD
04 Aug 2021
Contributed by Lukas
Tackling COVID-19 training on QSRs' front lines, plus menu must-haves for a 'to-go' world - FOOD
01 Jul 2021
Contributed by Lukas
Slutty Vegan creator Pinky Cole on brand's soaring popularity - FOOD
30 Jun 2021
Contributed by Lukas
Teriyaki Madness' CEO on how food that 'makes you feel like a million' fuels brand growth - FOOD
15 Jun 2021
Contributed by Lukas
Your pie president on the brand building benefits of travel - FOOD
15 Jun 2021
Contributed by Lukas
What 2020s anxious QSR customer means for your brand - FOOD
15 Jun 2021
Contributed by Lukas
Gimbal’s Matthew Russo explains how location-based marketing can improve services and revenue - FOOD
15 Jun 2021
Contributed by Lukas
Getting personal: 2 experts' tips on making restaurant marketing miracles - FOOD
15 Jun 2021
Contributed by Lukas
Taco John's: A QSR that dares fast casuals to 'follow us' - FOOD
14 Jun 2021
Contributed by Lukas
Toppers takes on the daring diner - FOOD
14 Jun 2021
Contributed by Lukas
Urban Bricks founder on taking a pizza brand beyond the pie - FOOD
14 Jun 2021
Contributed by Lukas
Togo's 2020 transformation: 'It's not just new paint' - FOOD
14 Jun 2021
Contributed by Lukas
The tongue-wagging 'Wow!' power of Dog Haus + fast casual summit preview - FOOD
14 Jun 2021
Contributed by Lukas
Tacos4Life co-founder on doing good by doing great QSR business - FOOD
14 Jun 2021
Contributed by Lukas
Slim Chickens COO on innovating via potato chip flavors while growing a QSR via Southern hospitality - FOOD
10 Jun 2021
Contributed by Lukas
Schlotzsky's president on brand rebirth at age 50 - FOOD
10 Jun 2021
Contributed by Lukas
Saladworks CEO talks about growing 'green' eating from college campuses to Kuwait - FOOD
10 Jun 2021
Contributed by Lukas
Roy Rogers pulls the 'Trigger' on QSR's new life - FOOD
10 Jun 2021
Contributed by Lukas
Reigniting the glow over Michigan's 97-year-old Halo Burger - FOOD
10 Jun 2021
Contributed by Lukas
Quizno's, Taco Del Mar CEO on going 'shopping' in the QSR brand supermarket - FOOD
10 Jun 2021
Contributed by Lukas
Trend-Toppers Edition: Starring Starbird, 'star' plants - FOOD
10 Jun 2021
Contributed by Lukas
&pizza COO breaks down the business-building power of activism - FOOD
10 Jun 2021
Contributed by Lukas
&pizza CEO talks about restaurant worker pay, brands as community unifiers - FOOD
10 Jun 2021
Contributed by Lukas
&pizza CEO on the limited-service leader's key role as employee advocate - FOOD
10 Jun 2021
Contributed by Lukas
Pincho CEO: Simplified operations + empowered teams = growth - FOOD
10 Jun 2021
Contributed by Lukas
Nekter CEO talks about Whole Foods, customer evolution + staying 'juiced,' 9 years in - FOOD
10 Jun 2021
Contributed by Lukas
How a Navy Seal + vegan pies can build a better pizza brand - FOOD
10 Jun 2021
Contributed by Lukas
Granddaddy of marijuana-themed brands, Cheba Hut perfects food-and-fun-first culture - FOOD
10 Jun 2021
Contributed by Lukas
Slutty Vegan creator Pinky Cole on brand's soaring popularity as it pushes the plusses of healthy eating - FOOD
10 Jun 2021
Contributed by Lukas
Taco Bell HR leader on making your restaurant an employee magnet - FOOD
10 Jun 2021
Contributed by Lukas
Starbucks franchisee’s tips on going 'off-brand' + why QSRs should go ‘clockless’ - FOOD
10 Jun 2021
Contributed by Lukas
Squaring the square: White Castle VP tells how brand develops new slider spin-offs - FOOD
10 Jun 2021
Contributed by Lukas
Huddle House executive on deploying digital to serve small towns better - FOOD
10 Jun 2021
Contributed by Lukas
Golden Chick president promises 500 stores, Netsurion on speeding up contactless pickup - FOOD
10 Jun 2021
Contributed by Lukas
Lion's Choice: Fast food where customers slow down - FOOD
10 Jun 2021
Contributed by Lukas
KFC US CEO on building a better bucket of chicken + Chowly CEO on streamlining third-party delivery - FOOD
10 Jun 2021
Contributed by Lukas
Keeping tabs on Top 100 winners' traits plus Oracle expert's pandemic-era performance tips - FOOD
10 Jun 2021
Contributed by Lukas
Huddle House-Perkins hustling toward pandemic-era marketing moves - FOOD
10 Jun 2021
Contributed by Lukas
Hungry Howie's pushes its borders, while Lavu puts a premium on online promotion - FOOD
10 Jun 2021
Contributed by Lukas
Golden Chick CEO's Southern slant on quick chicken + QSR packagers' infatuation with fast casual - FOOD
10 Jun 2021
Contributed by Lukas
From Whole Foods to invasive catfish, Farm Burger is making its mark - FOOD
10 Jun 2021
Contributed by Lukas
From homelessness to selling $1K sandwiches: The story of Ike's Love & Sandwiches - FOOD
10 Jun 2021
Contributed by Lukas