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Retail Unwrapped - from The Robin Report

Business News

Episodes

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Where Will Subscription Services Land?

09 Jun 2022

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!What’s the fate of ecomm subscription services? ...

Is Lack of Leadership Dragging Down the Gap?

09 Jun 2022

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Gap Inc. is on its fifth CEO, and success still se...

Why Is Brand Reputation More Important Than Ever?

02 Jun 2022

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!How do consumers trust? There’s been a major shi...

Tech Titans Tumble

26 May 2022

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!The bigger they are, the harder they fall. Tech gi...

Amazon Slip Slides into Maturity

19 May 2022

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Amazon's business is slowing down... online s...

Welcome to the New Workplace

13 May 2022

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!We are entering a new era of reimagining the workp...

Recommerce: Is the Hype Real or Faux?

05 May 2022

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Apparel resale is predicted to be a $64 billion ma...

Head’s Up: Customers Are Taking Control of Their Data

28 Apr 2022

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!For decades, customers have given away their perso...

The Store Lives On

21 Apr 2022

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!The success of online retail has been greatly exag...

Workers Aren’t Just Resigning, They’re Trading Up

14 Apr 2022

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Take a deeper look at what’s going on with the w...

Mr. Smalls is Now Mr. Big: Is He Resurrecting Unions?

07 Apr 2022

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Here’s a wake-up call for all retailers: Workers...

Kohl's Under Attack

31 Mar 2022

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!The activists and HBC are circling around their pr...

The World Is Watching

24 Mar 2022

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!We are connected. The cumulative effect of cutting...

Declining Birth Rates Will Drive Inflation into Perpetuity

17 Mar 2022

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!A quick history lesson explains that inflation is ...

Global Brands Protest the War on Ukraine

10 Mar 2022

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Global retailers are facing an unprecedented chall...

Returns Have Silver Linings with Appriss Retail

03 Mar 2022

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!The return rate of online sales has escalated to 1...

The Incoming Metaverse

24 Feb 2022

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!The metaverse is not science fiction. People can p...

Goodbye Cookies, Hello First-Party Data

17 Feb 2022

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Have you been marketing to your customers the same...

Tech Innovations Reengineer Inventory and Fulfillment

10 Feb 2022

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!It’s another weekend: Do you know where your inv...

The Dark Side of Online Marketplaces

03 Feb 2022

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Organized retail crime has become a $70 billion bu...

Buy Now, Pay Later in the Crosshairs

27 Jan 2022

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Special guest Charlie Youakim, CEO of Sezzle, join...

The China Syndrome

20 Jan 2022

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Predictions about the end of worldwide pandemic co...

Demand and Supply...Out of Control

13 Jan 2022

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!There is too much money chasing too few goods. The...

An Insider’s Preview of 2022: Retail on the Crest of the Wave

06 Jan 2022

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Retail is cresting the wave but could fall into th...

The Nordstrom Challenge: Spin Off the Rack?

30 Dec 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!How can the “Closer to You” mantra of Nordstro...

I Quit: The Rise of Employee Power

23 Dec 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Quit rates are up across all industries and retail...

Inflation Wars

16 Dec 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Who will blink first? Will consumers resign themse...

Is Buy Now/Pay Later a Wolf in Sheep’s Clothing?

09 Dec 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!The shift away from credit cards purchases to debi...

Physical and Online Retail: Co-Dependencies

02 Dec 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Don’t write off physical stores just yet. Both d...

The Secret Behind Dark Stores

18 Nov 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Two-day delivery, one-day delivery, same-day deliv...

Where Are All the Holiday Workers?

11 Nov 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!The Great Resignation hit retail hard. And it’s ...

An Uncertain Holiday

04 Nov 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Global supply chain issues are catching up with re...

The eComm Breakup Debate

29 Oct 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!It’s the promise of a great divorce: Separate yo...

The Supply Chain Still Making Big, Bad News

21 Oct 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!The linear supply chain needs a makeover. Actually...

Cracks in the Retail Ecosystem with Special Guest, Steve Sadove

14 Oct 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Combine ambiguity with anxiety and you have a prev...

The Truth Behind Subscription Models

07 Oct 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Subscription startups like Stitch Fix promise high...

Building a Winning eCommerce Strategy with Market Intelligence

30 Sep 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Consider the many roadblocks preventing smarter on...

Why Design Matters

23 Sep 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Why is good design usually taken for granted – e...

Six Major Challenges Facing Retailers to Survive Holiday

16 Sep 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Six Major Challenges Facing Retailers to Survive H...

Privacy vs Personalization

09 Sep 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Privacy and personalization are two sides of a dou...

What Happened to the Store?

02 Sep 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!It’s no longer women’s lingerie on four and sh...

Three Perfect Stormfronts: Inflation, Out-of-Stocks and Stay at Home (Still)

27 Aug 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!It’s anybody’s guess how this will play out th...

Nike’s Innovation Flywheel Fuels Transformation

19 Aug 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!You’ve got a world-class brand. Everyone loves y...

Platinum Customer Service Turns to Tin, Post-Covid

12 Aug 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Service in retail has been on a downward spiral we...

Covid Throws Yet Another Curve at Retail

05 Aug 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!It takes being a professional virus hunter to know...

Do You Know Where Your Customers Are?

29 Jul 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Tech innovations reveal insights about your custom...

Rental, Reuse...and Free?

22 Jul 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Is it financial constraint or by choice that consu...

Mike Gould: Icon, Iconoclast and Retail Legend

15 Jul 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Want some straight talk on leadership and retail c...

Made in America...or Bought in America

08 Jul 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!You know the drill: Designed in America, made and/...

Agile Stores: Hype or Hope?

01 Jul 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Everyone is talking about Agile Stores, but is it ...

A Surge in Digital Marketplaces

24 Jun 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Digital marketplaces, even with competing sellers ...

Ramping Up Your Retail Game

17 Jun 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!The future of retail requires an ecosystem overhau...

The D2C Model Is No Silver Bullet

10 Jun 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!D2C is the new darling of retail consultants. But ...

We’re Dressing Up: Post-Covid Optimism Research from Cotton Inc.

03 Jun 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!All dressed up and nowhere to go? That sentiment w...

Social Media or Marketplace Platform?

27 May 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Your social network is expanding to personal shopp...

Making It Personal with Sarah McVittie, co-founder of Dressipi

20 May 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Customers don’t want a flat journey that shows t...

Walmart vs Amazon: Battle of the Titans to Be #1

13 May 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Is Walmart Amazon’s headache? Or the opposite? T...

Happy Days Are Here Again...Maybe

06 May 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!It’s almost opening night for America, a tangibl...

Retail is Dismantled in Ten Years

29 Apr 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!It only took 10 years to rewrite retail history. I...

The End of the "Retail Store" as We Know It

22 Apr 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Doug McMillon says that Walmart is pivoting to bec...

Post-Pandemic Pricing Power? No Way!

15 Apr 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Welcome to the Roaring Twenties. Pent-up demand fo...

Amazon: Strategic or Scattershot?

08 Apr 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Is Amazon following a rational, actionable physica...

Next Wave Retail as Openly Shared Distribution Platforms

01 Apr 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Collaborative partnerships, including concession m...

The Saks Breakup…or Breakdown?

25 Mar 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!What is Richard Baker thinking? It goes against al...

Activists Wreak Havoc

18 Mar 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Take a look at what's happening at Kohl'...

CEO Tenure: Does it Matter?

11 Mar 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!When is enough, enough? Boards have turned the CEO...

Wholesale/Retail Model Is a Dead Man Walking

04 Mar 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Note to self: Inventory is a liability. The tradit...

Walmart Goes Beyond Retail

25 Feb 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!How Not to Think Like a RetailerDoug McMillon is s...

Many Unhappy Returns

18 Feb 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!With the explosion of ecommerce comes the explosio...

Shareholders or Stakeholders...Who Owns Your Business?

12 Feb 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!"Hey Milton Friedman, listen up! I'm jus...

What Drives Tractor Supply Company?

04 Feb 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Three New Rules of RetailComplex market forces req...

The Big Bang Theory of Localization

28 Jan 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!The last mile delivery race is the key to a positi...

Growing Pains

21 Jan 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Listen in this week as Robin Lewis and Shelley E. ...

Leadership Formula for Disaster

15 Jan 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!If you’re not careful, dysfunctional business st...

It's The Distribution Century

07 Jan 2021

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!CEO Robin Lewis and Shelley E. Kohan, chief strate...

People + Purpose - Robin Lewis and William Lauder

03 Dec 2020

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Purpose-driven business practices have become even...

The Robin Report Annual Forum - Planet + Responsibility

18 Nov 2020

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Planet + Responsibility Originally aired November ...

The Robin Report Annual Forum - Conversation with Dave Kimbell, President of Ulta Beauty

11 Nov 2020

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!As part of The Virtual Robin Report Annual Forum, ...

The Robin Report Annual Forum - People + Emerging Experience

29 Oct 2020

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!People + Emerging ExperienceOriginally aired Octob...

Disruption, Acceleration + Reconstruction with William Lauder

15 Oct 2020

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!In a lively and dynamic conversation, Robin Lewis ...

Tech Built Branding with Stacey Shulman

08 Oct 2020

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Provocative and insightful, Robin Lewis talks cand...

Retail on a Balance Beam

06 Oct 2020

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Robin Lewis and his expert guests give a candid, r...

Holiday 2020: Fasten Your Seat Belts!

15 Sep 2020

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!With the retail industry reeling from the convergi...

The State of Retail with Paul Charron

27 Aug 2020

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!The Robin Lewis Untapped series is a 30-minute con...

Leading Through The Perfect Storm

12 Aug 2020

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!A perfect storm is three violent weather fronts, a...

The Aging of eCommerce

21 Nov 2019

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Get the scoop on “The Aging of eCommerce.” And...

Headache Sized Issues in the Chaotic New World of Retailing

14 Nov 2019

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Headache sized issues in “The Chaotic New World ...

Educating an Industry

06 Nov 2019

Contributed by Lukas

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Listen in to have a learning experience from our “...

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