RETHINK RETAIL
Episodes
Scaling Community: Sarah Grosz on the Allbirds Blueprint
20 Apr 2026
Contributed by Lukas
Most brands treat influencers as a side project. At Allbirds, it is a unified revenue engine. Sarah Grosz joins Marie Chevrier Schwartz to discuss mo...
Why Most Companies Lose Their Edge as They Scale
18 Apr 2026
Contributed by Lukas
Most organizations break the same way: they get bigger, slower, and more rigid. Ujjwal Dhoot of Tractor Supply Company argues for the opposite approa...
Agentic AI in Luxury Retail: Making Personalization Work at Scale
17 Apr 2026
Contributed by Lukas
Top Retail Expert Joshua Rockoff was joined by Yuliya Samsonava from EPAM and Vic Miles from Microsoft onsite at Shoptalk Spring to explore how agenti...
Why Your Store P&L Is Lying to You
17 Apr 2026
Contributed by Lukas
If your digital team and your store team are arguing over attribution, you don't have a measurement problem. You have a customer problem. Most retail...
Stress-Testing (Retail?) Vendors in the AI Era with Levain Bakery
16 Apr 2026
Contributed by Lukas
Most retail AI isn’t solving problems; it’s hiding them. The industry is currently addicted to "overlays" - cheap, automated layers that promise i...
Designed for Change: How Modular Architecture Is Rewiring Retail
15 Apr 2026
Contributed by Lukas
The Central Nervous System: Rewiring Retail with Modular Architecture Diebold Nixdorf and Kitestring explain how modular architecture serves as the f...
Crossroads of Commerce: Scaling Beyond DTC
14 Apr 2026
Contributed by Lukas
Direct-to-consumer (DTC) gave brands control over experience, data, and customer relationships. As brands grow, that model alone becomes limiting. Thi...
How to Sell When Bots are Your Primary Customer with Hanna Andersson
13 Apr 2026
Contributed by Lukas
Most retailers are still optimizing for a world where a human types a keyword into a bar. But at Hanna Andersson, Matt Ezyk is architecting for a real...
How Boot Barn Turns AI Into a Store Associate, Not a Chatbot
09 Apr 2026
Contributed by Lukas
What if the real problem with AI in retail isn’t intelligence—but expertise? Recorded live at Shoptalk Spring in Las Vegas, this conversation bre...
Unified Commerce: Bridging the Execution Gap
09 Apr 2026
Contributed by Lukas
Moving Beyond the Buzzwords Unified Commerce isn't a new term, but true execution remains the "Holy Grail" for enterprise retailers. In this episode,...
Turning 'Silent Boxes' into Living Stores: The Blueprint for In-Store Edge Intelligence
07 Apr 2026
Contributed by Lukas
The “Connected Store” has moved from concept to operational priority. In this episode, Pauline Monin (Vusion) breaks down how digital shelf techno...
AI Responsibility, Agentic Futures, and Transparent Retail Media — The Costco Way
06 Apr 2026
Contributed by Lukas
Recorded live at Shoptalk Spring, this episode of the AiR Podcast tackles the shift from AI experimentation to real-world accountability. Mark William...
The Compliance Playbook Every Global Retailer Needs
03 Apr 2026
Contributed by Lukas
Recorded live at Shoptalk Spring 2026, this podcast features Darko Pavic, CEO at Fiscal Solutions and Michael Zakkour from 5 New Digital, discussing a...
Retail AI: Closing the Reality Gap
03 Apr 2026
Contributed by Lukas
Most AI projects die in the boardroom because they ignore the person holding the handheld scanner. In this episode, Sharon Gai, Matt Redwood, and Paul...
Winning in The Agentic Era: The Commerce Roadmap for Success
26 Mar 2026
Contributed by Lukas
Your product data wasn't built for AI agents. Here's why that's a problem. In the latest episode of RETHINK Retail's award-winning AiR (AI in Retail)...
Retail 2026: Magic, Data, and Human Connection
25 Mar 2026
Contributed by Lukas
In this episode of the RETHINK Retail podcast, Julia Rogers Vargas, VP and GM, Identification Solutions at Avery Dennison and Sasha Wallinger, contrib...
Solving Fashion Supply Chain Overdevelopment
24 Mar 2026
Contributed by Lukas
Liza Amlani (Retail Strategy Group) and Aimee Heuschkel (Lectra) joined RETHINK Retail at NRF to discuss why the industry is currently making too much...
Gen Z 2026: Navigating the New Trend Cycle
20 Mar 2026
Contributed by Lukas
Marie Schwartz caught up with MaryLeigh Bliss from Ypulse at NRF to talk Gen Z in 2026. The old marketing playbooks? They’re history. The 20-year t...
Experential Retail: The Permanent Jewelry Boom
19 Mar 2026
Contributed by Lukas
In this episode, RETHINK Retail host Marie Schwartz sits down with Jake Randolph and Adel Cruz from LINKED Permanent Jewelry to discuss the explosive ...
Pragmatic AI: Solving the Retail Data Gap
18 Mar 2026
Contributed by Lukas
Retailers often chase AI for its own sake instead of solving specific operational problems. In this session of Retailer Tech Tips, Thaddeus Segura fr...
Shoptalk Spring 2026 Preview: How AI Is Transforming Retail
17 Mar 2026
Contributed by Lukas
As Shoptalk Spring 2026 approaches, one theme is shaping the conversation across the retail industry: AI is moving from experimentation to real-world ...
Ecommerce Now: Elevating Shopper Experience and Discovery
17 Mar 2026
Contributed by Lukas
In this episode of the RETHINK Retail Podcast, Digital Shelf Institute Executive Director Lauren Livak joins Paul Murphy to discuss what’s shaping t...
rethink retail Joe & Fritz Shoptalk Podcast March 2026
17 Mar 2026
Contributed by Lukas
Retailers often chase AI for its own sake instead of solving specific operational problems. In this session of Retailer Tech Tips, Thaddeus Segura fr...
Intelligence at the Edge: Powering the Store of Tomorrow
16 Mar 2026
Contributed by Lukas
Is Your Store Ready for What's Next? Modern retail is about more than just selling products. It’s about being fast, reliable, and smart right when ...
Luxury Retail Strategies: AI and Human Connection
14 Mar 2026
Contributed by Lukas
Luxury Retail: High-Tech Meets High-Touch In a market saturated with options, true luxury is defined by the depth of the experience. In this episode...
The Future of AI and Human-Centric Retail
13 Mar 2026
Contributed by Lukas
The Human Heart of Retail Innovation The message from NRF 2026: Retail's Big Show was clear: Technology is the tool, but humanity is the strategy. I...
From Aisles to Insights: How People-First AI Is Rewriting Retail Operations
10 Mar 2026
Contributed by Lukas
Is your AI strategy solving problems or just building more dashboards? Retailers are drowning in data, yet most still struggle to move the needle on ...
Is Your Tech Strategy Lighting Money on Fire?
09 Mar 2026
Contributed by Lukas
At a time when "agents" and AI dominate every conversation, it is easy to forget that the ultimate channel is the consumer. In this RETHINK Retail ep...
Redefining Fashion Through Process Innovation
07 Mar 2026
Contributed by Lukas
Is Your Supply Chain Your Biggest Competitive Advantage? We often hear about "the art of the merchant," but rarely do we discuss the unsexy mechanics...
Scalable Omnichannel Expansion Strategies
06 Mar 2026
Contributed by Lukas
Is Your Brand Built to Last or Just Built to Sell? Most brands treat retail as a "shiny" trophy, but the reality is that expansion often breaks your ...
AiR x NRF Podcast Dec 2025
06 Mar 2026
Contributed by Lukas
How do brands scale AI governance without slowing down innovation? In this episode, Yael Kochman sits down with NRF leaders Christian Beckner and Car...
The Shift to Intelligent Retail: Beyond Digital
05 Mar 2026
Contributed by Lukas
The Future of the Store Isn’t Digital. It’s Intelligent. Are we drowning in data but starving for results? Recorded on the ground at Euroshop, ho...
Elevating Frontline Retail Strategy for 2026
03 Mar 2026
Contributed by Lukas
People have been declaring “the store is dead” for years. They were wrong. What’s actually dying is lazy retail. Stop leading from the top down...
Beyond the Pilot: The Shift to Applied AI in Retail
02 Mar 2026
Contributed by Lukas
Generative AI is moving beyond the lab and into the production environment. But for many enterprises, "pilot fatigue" is becoming a major bottleneck t...
Humanizing Retail Digital Transformation in 2026
27 Feb 2026
Contributed by Lukas
As artificial intelligence and immersive technologies dominate the headlines, the core of the industry remains unchanged: the human connection. In th...
Where Retail AI Delivers ROI Today
26 Feb 2026
Contributed by Lukas
AI is now a core requirement, not a side project. In this episode of the AiR Podcast, Top AI Leader Kimberly Morgan sits with Sameer Sharma and CK Wa...
Real-Time Inventory Management in Grocery
23 Feb 2026
Contributed by Lukas
Real-time inventory management is reshaping how grocery retailers manage availability, labor, and store execution. On the latest RETHINK Retail Podca...
Turning Retail Into Unforgettable Experiences
20 Feb 2026
Contributed by Lukas
Physical retail isn’t just surviving, it’s thrilling, immersive, and unforgettable! In this episode, Sandi Danick, SVP at Triple Five Group, shar...
AI Checkout, Shrink Reduction, and the Future of Front-End Optimization
18 Feb 2026
Contributed by Lukas
Frictionless checkout has become one of the most discussed topics in retail technology. But for enterprise retailers, the real question is not whether...
Gen Z Marketing Strategy with Sourabh Sharma
17 Feb 2026
Contributed by Lukas
What does it really take to win over Gen Z and Gen Alpha in 2026? Aliyah Flowers, B2B Community Manager at RETHINK Retail, connects with Sourabh Shar...
Marie Schwartz on AI, Community and Retail
14 Feb 2026
Contributed by Lukas
At NRF 2026, April Sabral, Founder of April Sabral Leadership & Ask April AI, spoke with Marie Schwartz, CEO of RETHINK Retail, about leadership, comm...
Hammitt Retail Strategy in Modern Luxury
12 Feb 2026
Contributed by Lukas
From garage startup to global cult following. During NRF 2026, one thing really stood out in this conversation between Marie Schwartz and Jennifer Sp...
Moving past pilots: What enterprise AI actually takes
10 Feb 2026
Contributed by Lukas
Enterprise AI doesn’t fail because the models aren’t ready. It stalls when operating models, data foundations, and decision paths can’t keep up....
Retail Therapy Podcast: NRF 2026 Debrief
09 Feb 2026
Contributed by Lukas
There is a reason NRF is called Retail’s Big Show. Each year, it generates an unmistakable buzz across the retail industry. What matters most, howev...
Retail Media Measurement: Top NRF 2026 Insights
06 Feb 2026
Contributed by Lukas
Recorded live at NRF 2026: Retail’s Big Show, The RETHINK Retail Podcast features Fritz Finlay, Head of Production at RETHINK Retail, in conversatio...
Brand Growth Insights: Marketplaces & Ecosystems
03 Feb 2026
Contributed by Lukas
Unlock the Future of Brand Growth Discover what’s changing fastest in how brands grow today, straight from industry leaders who are shaping modern ...
Branded Calling ID in Retail
02 Feb 2026
Contributed by Lukas
Recorded live at NRF 2026: Retail's Big Show, this episode of the RETHINK Retail Podcast features Michelle James, Vice President at CTIA, in conversat...
Winning in The Agentic Era: The Commerce Roadmap for Success
02 Feb 2026
Contributed by Lukas
Your product data wasn't built for AI agents. Here's why that's a problem. In the latest episode of RETHINK Retail's award-winning AiR (AI in Retail)...
Scaling Human Connection with AI: Live at NRF 2026
30 Jan 2026
Contributed by Lukas
Can technology actually make shopping feel more personal? Recorded live at NRF 2026, this RETHINK Retail Podcast moves past the AI hype to focus on t...
AI in Luxury Resale: NRF 2026 Insights
28 Jan 2026
Contributed by Lukas
Recorded live at NRF 2026: Retail's Big Show, the RETHINK Retail Podcast dives into how Rebag is using conversational AI to transform luxury resale. ...
Agentic AI and the Future of Retail Execution
27 Jan 2026
Contributed by Lukas
Retail AI is evolving — and the biggest breakthroughs are happening after the sale. In this episode of the Rethink Retail Podcast, host Michael Zak...
From Insight to Impact: Intelligent Retail Podcast
26 Jan 2026
Contributed by Lukas
Recorded at NRF 2026: Retail’s Big Show, this episode of the RETHINK Retail podcast explores how retailers are translating data into more informed d...
How AI Is Reshaping Retail Payments and the Checkout Experience
15 Jan 2026
Contributed by Lukas
AI is transforming how retailers manage payments, prevent fraud, and deliver seamless checkout experiences. In this episode of the Rethink Retail podc...
NRF Big Show 2026: The Countdown to the Future of Retail
05 Jan 2026
Contributed by Lukas
🌟 Can you feel the anticipation? Together we rise! The countdown to NRF big show 2026 has begun! This year promises new activations and global in...
New Customer Expectations: What Retailers Need to Know
18 Dec 2025
Contributed by Lukas
In this episode of RETHINK Retail, Top Retail Experts unpack how much customer expectations have accelerated and expert tips for retailers trying to c...
Retail Leaders Share 2026 Predictions: AI, Omnichannel, Trust & the Future of Commerce
18 Dec 2025
Contributed by Lukas
As the retail industry heads into 2026, innovation is no longer theoretical — it’s operational. In this special episode of the Rethink Retail Pred...
The Connected Store: How Real-Time Data Is Powering the Future of Retail
17 Dec 2025
Contributed by Lukas
In this episode of Rethink Retail, host Martin Bailie is joined by Jerome Hamrit, Senior Vice President for Data and Retail Media at VusionGroup, and ...
Beyond the Store: Building the Business Case for Video AI in Retail
16 Dec 2025
Contributed by Lukas
What if store cameras were one of retail’s most underused growth assets? In this episode, Martin Bailie (Advisory Board, RETHINK Retail) sits down ...
AI-Powered Consumer Insights for the New Retail Era
12 Dec 2025
Contributed by Lukas
What happens when survey-based consumer research gets replaced by real-time, AI-orchestrated insight? At GroceryShop 2025, host Kirat Anand sits down...
The Zero Proof: The Business of Going Alcohol-Free
09 Dec 2025
Contributed by Lukas
How do you scale one of the fastest-growing beverage categories in retail? In this episode, host James Tenser sits down with Sean Goldsmith, Co-Found...
Beyond Compliance: The New Language of Retail Resilience
04 Dec 2025
Contributed by Lukas
Cyber threats aren’t evolving, they’re accelerating. 🚨 In this new AiR Podcast episode, Renee Hartmann sits down with Kenneth Ogami, Industry ...
How PepsiCo Is Accelerating Innovation & Growth
01 Dec 2025
Contributed by Lukas
How is PepsiCo reshaping its future while staying true to the brands consumers love? In this episode, host Matt Mueller sits down with Michael Del Poz...
It’s Skinny – “Building a Modern Food Brand”
26 Nov 2025
Contributed by Lukas
On this episode of “Building a Modern Food Brand,” host Christina Downey sits down with Matthew Newman, CCO at It’s Skinny, to talk about the ha...
Rohlik Group: Leading Online Grocery Growth
26 Nov 2025
Contributed by Lukas
What happens when strategy, speed, and innovation collide in the grocery industry? In this episode of RETHINK Retail: Global Leaders, host Theo Schwe...
Retail Therapy – Redefining Value in Retail
26 Nov 2025
Contributed by Lukas
Value isn’t just about low prices anymore. As shoppers become more intentional and economic pressures rise, retailers are shifting their strategies—...
Engineering the Future of AI and Customer Experience
25 Nov 2025
Contributed by Lukas
What happens when technology meets true customer empathy? In this episode of Rethink Retail: Global Retail Leaders, host Alex Baker sits down with Ut...
Inside EuroShop 2026: What’s Next for Global Retail
24 Nov 2025
Contributed by Lukas
EuroShop only happens once every three years — and every edition sets the pace for the future of global retail. In the latest RETHINK Retail Podcas...
From NYC Bakery to National CPG: The Rise of Elisa’s Love Bites
21 Nov 2025
Contributed by Lukas
In this Rethink Retail podcast episode live from Groceryshop, David Weinand (Incisiv) speaks with Elisa Lyew, founder of Elisa’s Love Bites, on tran...
Retail’s Secret to a Sellout Holiday Season
14 Nov 2025
Contributed by Lukas
Join Timm Henderlight, Lead Strategy Consultant at Perficient, and Rick Olson, Consult Partner at Kyndryl, as they reveal how predictive analytics and...
Building Community, Innovation, and the Future of Connected Fitness
13 Nov 2025
Contributed by Lukas
What happens when passion, purpose, and technology collide on water? In this Rethink Retail: Global Leaders episode, host Ninaad Acharya sits down wi...
Ep. 1: Are Ecommerce Sites Dead in the Age of AI?
12 Nov 2025
Contributed by Lukas
Welcome to Omnichannel Reimagined: A new RETHINK Retail & VTEX Video Podcast Series giving senior retail leaders an insider’s edge on the trends, te...
Crafting Luxury, Connection, and Intelligent Growth
07 Nov 2025
Contributed by Lukas
How does a century-old luxury lingerie brand balance craftsmanship, connection, and cutting-edge technology? In this Rethink Retail episode, Cathy Mc...
Self-Disruption in CPG: Harnessing Data, AI & Cloud to Shape the Future
30 Oct 2025
Contributed by Lukas
The shelf era is over—and the rules of CPG growth are changing fast. 🛒💡 Join host Bryan Gildenberg and PwC experts Carla DeSantis & Remzi Ura...
Silk the Rich: Luxury, Sustainability & AI in Retail
23 Oct 2025
Contributed by Lukas
How does a Japanese brand turn 150-year-old silk into a global haircare phenomenon? Alex Baker sits down with Kodai Takahashi, co-founder & CEO of Si...
The Self-Service Inflection Point: How Grocery Leaders Are Pulling Ahead
20 Oct 2025
Contributed by Lukas
Self-checkout is hitting its inflection point in retail! From frictionless AI-powered produce scanning to better integration with loyalty and payment...
Retailer Tech Tips: The Future of Grocery Modernization
17 Oct 2025
Contributed by Lukas
In this special episode of Retailer Tech Tips from Groceryshop 2025, Theo Schweitz, CEO of Drive Wheel and Top Retail Expert, sits down with Rakesh Th...
First Stop for New Products? Your Local C-Store
17 Oct 2025
Contributed by Lukas
C-stores aren’t just convenience stops, they’re labs for bold new ideas. On the latest RETHINK Retail Podcast, host Jessica Couch talks with: - Y...
Inside the Future of Grocery: Lidl US and Diebold on Balancing Efficiency & Customer Experience
17 Oct 2025
Contributed by Lukas
How do grocery leaders balance efficiency and customer experience in the age of automation? Recorded at Groceryshop, this RETHINK Retail podcast brin...
Next‑Gen POS: Fiscal Compliance as a Launchpad for Innovation
10 Oct 2025
Contributed by Lukas
Fiscal Compliance Isn’t a Hurdle. It’s Your Launchpad for Innovation Compliance is complex, but ignoring it is riskier. In the latest episode of ...
Balancing Heritage and Digital Transformation
23 Sep 2025
Contributed by Lukas
How does a 200-year-old porcelain icon stay relevant in the digital age? Alex Baker interviews, Vista Alegre’s Chief Digital Officer, Carla Graça,...
Disruption-Proof Retail: Building Resilience Before the Storm
22 Sep 2025
Contributed by Lukas
Extreme weather and unexpected disruptions can hit retailers hard, from spoilage and theft to costly downtime. In this episode of the RETHINK Retail ...
Building Loyalty Through Flavor and Innovation
18 Sep 2025
Contributed by Lukas
Skinny Mixes isn’t just about syrups, it’s about creating everyday moments that are simply sweeter. Melissa Minkow sits down with Tim Snyder, CEO...
AI in Action: Expert Views on the Future of Retail and CPG
15 Sep 2025
Contributed by Lukas
How are leading retailers and brands using AI to transform shopping? Nordstrom’s Brad Tucker, Mars’ Shashank Kadetotad, and HCLTech’s Debraj Bh...
Transparency, Bold Storytelling & Gen Z Leadership
15 Sep 2025
Contributed by Lukas
Global Healing calls itself the “Rolls Royce of supplements”, and for good reason. With 28 years in the industry, the brand leads with transparen...
Inside Grocery Shop 2025 with Rocquan Lucas
10 Sep 2025
Contributed by Lukas
In this episode, host Matt Muller, Principal Consultant at Rethink Retail and author of The Mindful Innovator, welcomes Rocquan Lucas, VP of Content a...
Shoptalk Fall 2025: Blending Magic and Science in Retail
04 Sep 2025
Contributed by Lukas
What happens when you mix the science of data with the art of human connection? That’s the theme behind Shoptalk Fall 2025, Retail Alchemy. In this...
Digital transformation is reshaping quick-service restaurants
19 Aug 2025
Contributed by Lukas
Hosted by Nino Horttrich, and with the collaboration of Matt Redwood of Diebold Nixdorf, we explore how Tillster is solving some of the biggest challe...
Retail Therapy: Retail’s 2025 Mid-Year Reality Check
15 Aug 2025
Contributed by Lukas
We’re halfway through 2025, and retail is riding a wild mix of breakthroughs, challenges, and shifting shopper habits. In this special mid-year epi...
Targeting Geospatial Data's Role in the Store of Tomorrow
07 Aug 2025
Contributed by Lukas
In this new episode of Retailer Tech Tips, we explore how geospatial data is redefining store planning, logistics, and customer experience in real tim...
The $800B Opportunity Reshaping Retail Sustainability
04 Aug 2025
Contributed by Lukas
In this episode of Rethink Retail, host Marie Driscoll sits down with Amrita Bhasin, CEO at Sotira, a leading voice in reverse logistics, to explore h...
Redefining Trust in Online Jewelry Retail
01 Aug 2025
Contributed by Lukas
Redefining Trust in Online Jewelry Retail by
Marcella’s Mission to Disrupt Fashion
30 Jul 2025
Contributed by Lukas
Nick Harbaugh talks with Shira Libhaber of Marcella, one of America’s fastest-growing fashion brands. Shira dives into how the company combines time...
Loss Prevention in Retail Supported by AI
29 Jul 2025
Contributed by Lukas
Rethink Retail brings together two powerhouses shaping the future of commerce: 🔹 Matt Redwood, VP Retail Technology Solutions at Diebold Nixdor...
Ready-to-Eat: Data-Driven Growth at WeCook
28 Jul 2025
Contributed by Lukas
Renee Hartmann chats with Jean-Sébastien Crevier, VP of Sales and Marketing at WeCook, live from Shoptalk Europe in Barcelona. Jean-Sébastien share...
How Manor AG Is Redefining Retail with AI
24 Jul 2025
Contributed by Lukas
On the floor at Shoptalk Europe, RETHINK Retail’s Marie Driscoll sits down with Nicolas Kroeger, Chief Digital Transformation Officer at Manor AG, S...
Customer Experience Strategy & Clean Beauty Legacy
22 Jul 2025
Contributed by Lukas
Live from the LEAD Summit, Sandy Hernandez sits down with Sarah Angelmar, Executive Director of Customer Experience at Clarins Group, the brand that h...
Ryan Kim: Authentic Korean Foods & E-commerce Story
17 Jul 2025
Contributed by Lukas
What does it take to bring authentic Korean traditional food to a global audience through e-commerce? David Polinchock chats with Ryan Kim, founder of...
Flavored Intimacy Meets Retail Innovation
14 Jul 2025
Contributed by Lukas
Rethink Retail, was live at The Lead 2025 in NYC with our host Liza Amlani and Dr. Alisa Brady, founder of Sweetums, a fast-growing beauty and sexual ...
Retailer Tech Tips: How Retailers are Driving Next-Gen Fulfillment Strategies
11 Jul 2025
Contributed by Lukas
Retailer Tech Tips: How Retailers are Driving Next-Gen Fulfillment Strategies In this episode, we’re diving deep into how retailers are transforming...
Transforming Hospital Wear: Innovation & Design in Healthcare Apparel
11 Jul 2025
Contributed by Lukas
What’s the secret to transforming traditional hospital wear into stylish, comfortable, and empowering apparel? Host Robin Barrett Wilson sits down w...