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SaaS Interviews with CEOs, Startups, Founders

1010 The Boston Poker Player Turned B2B Advertiser Breaks $10m Revenue Mark

30 Apr 2018

Transcription

Chapter 1: Who is Patrick Shea and what is his background?

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This is the Top Entrepreneurs Podcast, where founders share how they started their companies and got filthy rich or crash and burn. Each episode features revenue numbers, customer counts, and other insider information that creates business news headlines. We went from a couple of hundred thousand dollars to 2.7 million. I had no money when I started the company.

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It was $160 million, which is the size of many IPOs. We're a bit strapped. We have like 22,000 customers. With over 5 million downloads in a very short amount of time, major outlets like Inc. are calling us the fastest growing business show on iTunes. I'm your host, Nathan Latka, and here's today's episode.

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Chapter 2: What is AdDaptive Intelligence and how does it operate?

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Hello everyone, my guest today is Patrick Shea. He's the CEO and co-founder of a company called Adaptive, which is, it's actually called Adaptive Intelligence, with his co-founder Kevin in 2010 to create technology around gathering and using data to improve targeting and analytics for marketers.

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Outside of work, he's married with two young girls, which takes up most of his time, and otherwise he loves poker, cars, and philosophy. Patrick, are you ready to take us to the top? I am, let's go. All right, so tell us about the business. What do you do and how do you make money? Great. So we are a B2B marketing platform focused on account-based marketing for the display space.

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So we work with publishers and agencies to help them better target a B2B audience using offline data that we've mapped to the online world. And how do you connect those two kind of offline and online points? So we look for really any point that we can find that gives us a kind of a common locator. So a lot of it's location data that we gather from mobile partners.

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And then we use that in conjunction with offline data from kind of the traditional direct marketing world that gives us address and all the information and kind of firmographics about a business. And that's how we go about kind of creating a link between the two.

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We use other sources as well, kind of the standard DNS lookup sources, the Whois database, and then some email data as well to kind of triangulate the audience. So are you kind of paying folks like Clearbit full contact to kind of look at your backend data sources, fill out the sets? So it's all proprietary. We do it all, all ourselves.

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We do partner with like digital element and then some of the bigger offline data guys that you've probably heard of to help round out the offering, but the actual kind of matching process is proprietary. Like, like who, who are some of the offline ones? So one of the companies we work with is a company called Virtual DBS. They're down in Rhode Island. So big offline direct mail space.

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And from there, we get plugged into a lot of the other kind of more branded providers. And we've had some conversations with Dun & Bradstreet, New Star, and some of those guys as well. Got it. Makes sense. And is it a pure SaaS play or is there kind of a cut of spend deal as well? So it's not SaaS at all, actually.

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I'll give you a little bit of a history of the business, and I'll kind of explain how we got there. So we really started in ad tech. My co-founder, Kevin, and I worked at an enthusiast kind of portal where we had a gardening site, photography, stuff like that. He ran sales. I ran ops. This was around 2009.

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we saw the world was moving towards data, towards audience targeting, and the real-time bidding environment provided the liquidity to start doing those things at scale.

Chapter 3: How does AdDaptive use offline data for online marketing?

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Because they're marking it up. Yeah. Yeah, exactly. Exactly. So you're like eight, nine bucks CPM. Yes. Seven to nine is where we go to market. Um, obviously with some of our bigger customers that comes down a little bit. Yep. And then can you give me a general sense of size? I mean, how many impressions are you delivering monthly or whatever, whatever period of time you want to give me?

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Sure, sure. So let's see, monthly, we're probably, it's in the hundreds of millions. So, you know, somewhere in the 300 million range, somewhere around there, but it varies by month. We're definitely heading Q4, so we're a little bit heavier at this time. We're working with about 220 clients this year. We'll end up ending the year billing about 220, 225. We've got 35 people here.

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What does that mean? What do you mean you'll be billing 220, 225? Uh, 255 different unique clients. So a publisher would be one client and ad agency would be a different client, but that publisher could be 50 different brands that we're actually working with. Got it. And you were going to say team size. Uh, so we've got 35, uh, here in the office and then we have five contractors as well.

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Okay, great. So those guys are all local wall fam Cambridge area to Boston. Good. And have you bootstrapped this thing or raised capital? Yep. So we bootstrapped there from the start. We've never taken any funding. That's great. Now, if I do that 300 million kind of impression number you just delivered and divide by a thousand to bring it down to like a CPM, there's basically 300,000 there.

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I can multiply that by eight or nine to kind of back into your revenue. Is that accurate? Uh, yeah, like I said, we are a little bit seasonal, but we're, we're in the double digit millions for, for revenue. For revenue. Yeah. And that, just to be clear, that's not like volume going through you or something like that. It's actual revenue after cost of goods sold. Yeah. Yeah. Yeah. Good.

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And, um, yeah, that, I mean, that puts you at like, if I just directly multiply, that's like 2.7 million annually, I think. Right. Uh, for revenue. Yeah. If I take 300,000 kind of, you know, times $9 per those 300,000 CPMs at a thousand bucks each or sorry, a thousand impressions each.

Chapter 4: What is the business model of AdDaptive Intelligence?

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Uh, let's see, let me just, let me just grab a break. I'll just tell you exactly. Impressions we did last month. Oh, that was a monthly number you gave me, not annual? It was monthly, not annual. Oh, got it. Somewhere in, like I said, we're seasonal. So those numbers are heavy for Q4.

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So you could, you could cut that maybe down a little bit and then annualize it over the year and you'd be in the ballpark. Yeah. Well, I mean, so can I, so, so, so, okay, I cut it down, annualize it. I mean, let's say you're doing, well, I mean, that puts you over, I mean, you're doing billions of impressions then annually. Oh, yeah, absolutely. Yeah. Yeah. I mean, so interesting.

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Tell me more about funding history. Have you raised or you're bootstrapping this thing? So we bootstrapped it from the beginning. We it was just the two of us. There wasn't really much of a much of a product, but we kind of had a few good connections in the space and started running some campaigns as a purely managed service.

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And then really tried to parlay that into hiring a contracted tech team, building a platform, establishing a DMP, getting that out into the publisher space. That was another reason why we went with the publishers early. When we work with somebody like a tech target, they already had 100 sales reps out in the field talking to Dell and Lenovo and HP and all those guys.

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And that would have taken us months, years to break into on our own. So we really focused on the Boston market, especially that was kind of taking advantage of our network. And then we just kind of reinvested as much as we couldn't to grow the company, to grow the team, continue to build more technology. And what year did you cross the million dollar mark in revenue? 2011.

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We were just shy of the million dollar mark in 2011. Okay, that's pretty good. So that's nine, 10, 11, three years after launch is pretty good. Uh, so we actually started in 2010. So it was 2010 first year. Um, and then 2011 was, we were, we ended up just shy and then we ended up about double that the following year. So that's good. And then can you round that out for us?

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Like in 2016, what'd you guys do total and what's your growth rate year over year? Uh, so growth rate year over year is between 40 and 50%. Um, we've doubled since the end of 2015. Um, and like I said, we're in that we're, we're in the early double digits in the millions. Yeah. Yeah. Got it. So, but you, you've broken the $10 million mark already. Um, So what do you do with the company?

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I mean, do you want to keep kind of doing this model where you got to go close and win deals? It is pretty predictable revenue because you're charging on the CPM basis and it sounds like they're renewing. But do you ever kind of get into the SaaS model or anything else or no?

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Yeah, so I think that there's players in the space like Demandbase is probably the closest competitor to us that has a similar offering but goes with the SaaS model to execute it. And I think there's a lot of advantages of that model, obviously the revenue predictability and things like that. You do sacrifice a bit of margin and it's kind of a different approach.

Chapter 5: How has AdDaptive scaled its customer base and revenue?

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How do you do them efficiently? And guys, the answer is simple. People always agree to my calendar, back-to-back meetings. I batch my interviews to stay very efficient. And the way that I do it is I use a tool called Acuity Scheduling at nathanlatka.com forward slash schedule. And the reason I use them is very simple.

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They keep my no show rate very low because they send out reminders about when the interview or the meeting is coming up. And also they make it very easy to schedule time, right? I don't have to go back and forth via email 10,000 times with people I'm trying to meet with. Okay, at nathanlatka.com forward slash schedule. Helps me so much. And by the way, look, I like have so many meetings.

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I'm the best at meetings. Okay, I do them back to back. Very, very efficient. You guys know me. Many people say I'm the most efficient they've ever seen. Okay, so I use the tool. It's so efficient. And by the way, I got Gavin. I said, Gavin, he's the CEO. I said, I want a great deal for my people. He said, Nathan, well, most people get a 14-day trial. Isn't that great? I said, no.

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He's given us a 45-day free trial at nathanlatka.com forward slash schedule. That's not gonna stay up forever. So go get it now. nathanlatka.com forward slash schedule. So how do you make yourself rich from this, right? Do you and your founder just say, you know what? We'll keep EBITDA really high. It's bootstrapped. So if we want to take out money one year, we can afford to do that.

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I mean, is that how you do it? I mean, hey, nobody wants to pay taxes twice. So we try and be as efficient with the kind of fundamentals and the economics of the business. But we try and put as much back as we can right now, because while we're pleased with the revenue numbers that we're at for kind of how far we have, we've got a long runway in front of us.

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So we're still trying to hire as quickly as possible, do things like take more space. We've got a few hardware deployments to make and things like that. But yeah, there's always going to be kind of some leftover. So you do that. But our long-term plans, we could certainly see getting

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nice and close with a potential strategic something like that could theoretically work out for us would you sell to demand base and chris um we haven't we haven't had those conversations yet i'd i'd rather beat chris and demand base to be honest with you they're big he was just on they just they're between 400 and 600 customers they just broke or they're getting close to breaking 100 million bucks in arr so it's a good target to go after i agree and that's that's kind of the the

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The advice I give everybody else is find the biggest guy in the room and go try and take him down. So that's kind of how we'd view it. We can continue to run a profitable business, continue to grow it, make it something really big. At that point, hey, maybe somebody else, a strategic wants to step in. You know, we're well away from any sort of IPO conversation or anything like that.

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So, yeah, we have a profitable growing business. And the... given that we've never taken any funding, we probably treat it a little bit differently and I can't put myself in the shoes of a, you know, a kind of a funded founder.

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