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SaaS Interviews with CEOs, Startups, Founders

1023 Will He Win Battle For Bottom of Blog

13 May 2018

Transcription

Chapter 1: What is the background of John Lemp and his companies?

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This is the Top Entrepreneurs Podcast, where founders share how they started their companies and got filthy rich or crash and burn. Each episode features revenue numbers, customer counts, and other insider information that creates business news headlines. We went from a couple of hundred thousand dollars to 2.7 million. I had no money when I started the company.

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It was $160 million, which is the size of many IPOs. We're a bit strapped. We have like 22,000 customers. With over 5 million downloads in a very short amount of time, major outlets like Inc. are calling us the fastest growing business show on iTunes. I'm your host, Nathan Latka, and here's today's episode. Hello everyone, my guest today is John Lemp.

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He's an entrepreneur who has built two internet companies from the ground up into multimillion dollar businesses and all with $0 in funding. He graduated from the Rochester Institute of Technology with a Bachelor's of Science in Information Technology. In 2013, he founded RevContent, a content recommendation network.

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The company has grown into one of the largest native and content recommendation companies in the world, powering over 250 billion content recommendations per month.

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Chapter 2: How did John Lemp bootstrap Revcontent without funding?

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John, are you ready to take us to the top? Sure, let's do it. All right, I love this. No funding now. Are you still bootstrapped or have you raised for RevContent? Yeah, we're bootstrapped all the way. Good. Okay, so tell us what the company does and what's your business model? How do you make money? Well, we actually power advertising, content recommendations for major media sites.

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So typically, we work with sites like Inc., Fast Company, Newsweek, CBS. And if you look at the end of an article, you'll see recommended articles. And, uh, and that, um, and you'll see other or recommended ads and you'll see different types of advertisements. So you're, you're kind of in the kind of outbrain tableau, like that kind of space, right? Ouch.

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Chapter 3: What is Revcontent's business model and how does it generate revenue?

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Uh, yeah. Why do you, why do you say ouch? No, I would say it's, um, yeah, I think content rec companies I'd say, and really the content rec industry has a lot to improve on and it's, um, you know, and I think that's, that's also really the biggest reason why we're in it. So it's, um,

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And that's, we're excited about just, you know, looking at things a little bit differently than the nutritional companies have. So that's, but yeah, that's, but I would say it's, you know, there's, there's definitely. John, come on. You seem like a straight shooter to me. What do you not like about Outbrain? I don't want to talk bad about anything.

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But this is critical to why you're in this space. You're hinting around something. Say it directly. What is the current space doing that you don't like? I would say the quality of the recommendations.

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Chapter 4: What challenges does the content recommendation industry face?

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Even our recommendations need to get better. When it comes down to it, the reason why we exist is to create an open internet. And we look at this. You have sites like Facebook, sites like Google. They're powering 49% of all internet advertising sites.

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and when we look at this it's uh there needs to be some hope there needs to be an independent third party uh that can actually help bring news and media companies out there and get get people an opportunity to just have different ideas because right now when it look you look at ideas if all your ideas are dependent on one or two companies in the algorithm i mean literally if your ideas are not liked by that algorithm they're dead they're gone and what happens i mean you talk about new businesses you talk about anything it's like

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I feel like nobody's really fighting back enough, and that's the bigger picture. And when we look at that, what does it mean to do that? It means better personalization. It means that we need to actually truly understand who our users are. We need to be able to give users the content they want. And I would say you don't have to look very far. I mean, it's very...

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Uh, you know, the content recommendation, I would say it just needs to get better. So John, what's your, what's your business model around this?

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Chapter 5: How does Revcontent differentiate itself from competitors like Outbrain?

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How do you make money? So the way we make money is we actually, um, you know, we have a marketplace with, uh, you know, millions of pieces of content and different products, uh, and, uh, and people can target. I mean, we have a, one of the most advanced targeting platforms. systems out there.

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People could target at a user level so they could target to user interests based on any kind of interest that a person might have. So, John, just to be clear, this is not a SaaS business. People are paying a CPM or CPC just like you'd place a Facebook ad. Yep, same thing. So you can buy either by CPC, you can buy it by CPM, you can buy different types of ads.

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And if your ad is high enough yield, then you're going to get seen. And you can buy traffic on all the biggest media companies out there. So I want to talk about a high enough yield because you just mentioned a reason you're doing this is because you feel like the content recommendations are great. The people, you know, the small businesses are getting ignored. No one's fighting back.

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This is the problem, though, right?

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Chapter 6: What role does user trust play in content recommendations?

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The nasty headline, the girl with the big boobs, whatever it is, that's going to get more clicks and higher yield. So like you can't fix humans. So how are you going to go fight for the small business? Love, yeah, love the quote. But that's the beauty of it. It's actually, we've gotten rid of that type of content. And as we got rid of it, our RPMs have continued to go up.

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So it's really interesting, because I mean, there's a loss of trust to brands. There's a loss of trust to the advertisements in general. So the more that you have those types of ads, it actually loses your clickability. And I think people don't recognize the bigger picture. Wait, you lose what kinds of ads? The more you lose the ads. So like you're saying, the ads that click a lot.

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Well, if you go to the bottom of every article and you see a bunch of basically soft core porn ads, you're going to stop clicking those ads.

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Chapter 7: How does John Lemp envision the future of online advertising?

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Well, sorry, sorry. I'm not just talking about that switch. People have to put a shock factor in the headline. So they may, it could be what people are calling fake news. They make up a headline they know is going to get clicks. It doesn't have to be soft core porn.

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My point is though, if your model is an incentive structure based off clicks and yield, you're not, you still have the exact same problem that shit content on Facebook and the news group newsfeed algorithm have. Yeah. And there's two, well, there's, we built in two sides of the algorithm. So you have the quality side, which is actually the understanding of what, um,

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you know, what generates the click right now, but you also have the understanding of what generates the click long or the trust long term. So we've we've looked at that from two sides. So for instance, if you you know, I, I give an example.

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It's like, uh, so you have a six pack, uh, you know, of a guy that men's fitness type ads, like, um, you know, you're actually gonna get a lot of girls to click on that, but it's, um, but in reality it's, um, those are not going to be quality clicks.

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Chapter 8: What advice does John Lemp have for aspiring entrepreneurs?

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They might click on it cause of shock factor. Uh, but they're, uh, but they're not really looking to, um, you know, to, to follow through with that. So how far down the attribution channel can you actually track and go? So we've, offer full attribution to people that have product services, whatever, whatever you have.

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And that's another thing is that you are artificial intelligence actually automatically understands what the attribution is. and what people actually want. So that's a big differentiator. And a lot of people aren't really looking at things from that aspect of it. But for us, we'd rather people be able to have more control, but also we'd rather people actually connect with the right products.

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And if users don't like products, if users complain about products, then that's going to lower their quality score in our algorithm. And by lowering that, it's going to allow us, we could make a lot more money, right? By not having that as a factor, but we actually... have seen that by having that as a factor, it's a better long-term way to go.

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How do you solve the problem though, where people can still lie and drive sales on a lie and the people buying the lie can be really happy they're buying the lie, right? So, so like, even if it's not good for humanity, you know, I mean lots, and there, I can give many different examples of this.

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How do you, I mean, this is really what people are putting pressure to mark on Facebook right now and in all the other ad networks. I mean, how are you solving this? It's such a difficult problem. Yeah.

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No, I mean, I, I'm definitely, I'm going to say I'm not going to be the first person to, uh, or, or, you know, to solve every aspect of it, but it's, um, but it's, it's really, it's a process and the process is starting with the right goals. Um, and that's, uh, that's what I noticed is the biggest thing.

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It's, uh, you know, if you start with the right goals, uh, then, um, you know, then you could slowly, uh, I would say, you know, chip away at that problem. But if the goal is yield, you're always going to have, you know, people are always going to do shock factor. Like you have to change the incentive structure to fix the problem. Don't you? Yeah.

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And when you talk about shock factor, it's like, you know, I'd say there, you know, it's I mean, like you said, I mean, you walk down a newsstand right now. And what is the cover going to look like on every single major media? Totally. I mean, there's a reason Murdoch only sold the Disney business and kept the news business. Right. It's way more fun for him. Yeah, it's, um, no, exactly.

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It's like, uh, it's, it's funny. So there's a, as far as media goes, I mean, uh, you know, are we going to ever perpetually be able to, to root out people getting clicks or getting attention? No. And that not necessarily isn't our, um, you know, uh, is not our goal, but.

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