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SaaS Interviews with CEOs, Startups, Founders

Financial habits of the best performing startups

27 Jun 2023

Transcription

Chapter 1: What is the main topic discussed in this episode?

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I'm very excited to share this recording with you guys, which happened at our conference, sasopen.com, with over 100 speakers, all founders of B2B SaaS companies. We have a very high bar for what speakers share on stage, so you're going to enjoy this episode where we dive deep into revenue graphs, real tactics, and real growth metrics.

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You are listening to Conversations with Nathan Latka, where I sit down and interview the top SaaS founders, like Eric Wan from Zoom. If you'd like to subscribe, go to getlatka.com.

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We've published thousands of these interviews, and if you want to sort through them quickly by revenue or churn, CAC, valuation, or other metrics, the easiest way to do that is to go to getlatka.com and use our filtering tool. It's like a big Excel sheet for all of these podcast interviews. Check it out right now at getlatka.com.

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Yeah, my name's Andy Gothier, president and fractional CFO with Mighty Startup. Previously co-founded a SaaS company back in 2015, grew to Series B funding and exited as the business model was shifting and pivoting. Let's just dig in here. So in the next 20 minutes, we'll talk about three different phases of the finance function for startups.

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Those phases can be broken down into planning, reporting, and analytics, and strategy. And I thought it would be helpful to give a little bit more context on myself and why you might want to listen to what I have to say. So in my experience co-founding BotKeeper, we were on a mission to develop and automate the bookkeeping function for small businesses and startups.

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And I led the finance and operations team. Again, grew to over hundreds of customers, substantial ARR, and left at the time of our Series B funding. The gist of my experience there was I oversaw a lot of small business bookkeeping and accounting and could see a lot of red flags in how small businesses were managed.

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i left to pursue my passion helping startups and small businesses and giving them that financial level of expertise that they really need to be more successful in terms of myself i also volunteer as a mentor with mass challenge do a little bit of angel investing and have supported over 150 million dollars in capital raised through debt equity and m a activity

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Again, the three phases here that we'll be running through, technically any business should start with a high-level strategy, of course. But we'll talk about more operational businesses and their planning. If you're on the startup journey today, most of the examples I'll be drawing from come from companies that are in the 2 million to 5 million ARR range and trying to scale it quickly to 10.

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And so these principles, I think, can be applied to any startup, any business, but will be most relevant to you if you're in that two to five range. Diving into planning first, there's really to put it Simply, when you start a business, you'll do some initial Modeling. It should really be a quick and Dirty way of evaluating the business sustainability and Feasibility.

Chapter 2: What are the financial phases for startups discussed in this episode?

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Most startups that we work with use QuickBooks Online. A lot will use class tracking in order to do that. But we prefer to do detailed GL accounts in the system. And this just allows it to roll up cleaner when you're reporting month over month. You get a much better, cleaner insight into how much you're spending on each department.

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Here's a quick just example of a company that I've helped in their growth effort. This was a healthcare startup. They raised some early funding when they were getting going, built out the product, went to market, and they were kind of bumbling along. It wasn't until year five or six where they actually took time to get their finance function right. They had all sorts of

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challenges in that period with cashflow. And, um, a lot of that stemmed from bad basic bookkeeping functions, um, that maybe not invoicing timely or following up with customers for payment. Um, not, not thinking about, um, just their, their operating cashflow.

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And so, um, by investing in the finance function and personally taking the time as founders to understand it and put the right framework in place, um, you're much more likely to see, uh, achieve the growth, uh, that you're looking for. The third pillar of the finance function is really strategy.

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It's hard to think strategically when you're deep in the weeds with day-to-day accounting or you can't trust the data that's coming out of your accounting system. And so a lot of finance teams and startups are spread thin, closing the books and doing other accounting functions. And they have very limited time to zoom out and think strategy. Really important to do that.

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Where the focus should be is on big picture results. So where are the big opportunities to swing through the fences and move the needle on the business? Oftentimes companies will focus on cutting costs as opposed to growing revenue and growing profits. And I think it's important to balance both.

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There's all sorts of other strategic initiatives that need to happen in terms of thinking big picture. So how do you reduce risk? Is the company scaling? How do you improve your cash flow? Again, operating cash flow, more critical in today's environment than it has been in the last four or five years. So really focus on the big picture.

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Finance teams need to manage lots of different relationships. And so this is something that if you're not doing this well, it takes time and energy.

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And not only do you have to manage relationships with your core team, the executive team, any finance team members, but also the board of directors, investors, key vendors, and customers, all people that you should be building trust with along the way.

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