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SaaS Interviews with CEOs, Startups, Founders

He Just Hit $1k MRR for Review SaaS, Raised $1.1m on $5m Cap

15 May 2021

Transcription

Chapter 1: What is the main topic discussed in this episode?

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We actually had a beta period in January and February. So we already had some beta users that were very happy with the app, even though we were just testing an MVP. And then everyone came from Shopify organically. There was no marketing outreach. I mean, we just started marketing about three weeks ago when we launched on Product Hunt and we haven't started even our sales, our full sales process.

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You are listening to Conversations with Nathan Latka. Now, if you're hearing this, it means you're not currently on our subscriber feed.

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Chapter 2: What is Review.App and how does it function?

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To subscribe, go to getlatka.com. When you subscribe, you won't hear ads like this one. You'll get the full interviews. Right now, you're only hearing partial interviews. And you'll get interviews three weeks earlier from founders, thinkers, and people I find interesting. Like Eric Wan, 18 months before he took Zoom public.

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Chapter 3: How does Review.App collect video reviews for e-commerce?

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We got to grow faster, minimum is 100% over the past several years. Or bootstrap founders like Vivek of QuestionPro. When I started the company, it was not cool to raise. Or Looker CEO Frank Bean before Google acquired his company for $2.6 billion. We want to see a real pervasive data culture, and then the rest flows behind that. If you'd like to subscribe, go to getlatka.com.

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Chapter 4: What is the pricing model for Review.App?

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There, you'll find a private RSS feed that you can add to your favorite podcast listening tool, along with other subscriber-only content. Now look, I never want money to be the reason you can't listen to episodes. On the checkout page, you'll see an option to request free access. I grant 100% of those requests, no questions asked. Hello, everyone. My guest today is Claudio Chioba.

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Chapter 5: How did Review.App acquire its initial customers?

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He's building a company called Review.App. He's been a product designer for the past 14 years, working as a consultant with startups and enterprise companies such as Uber to help them deliver amazing products. Claudio, are you ready to take us to the top? Yes, absolutely, Nathan. Let's go. Great. So if people want to follow along, they can find this at R-E-E-V-I-E-W.app. What's the business do?

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So basically what we do, we are an automated platform that find, deliver, and collect the video reviews for e-commerce stores. How do you find these? Like, is this like if I buy a shirt from Lululemon and I casually write a Twitter post, but I don't actually tag them and they have no way to find it, you have software that can help you go find it?

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What we do is we are currently a YouTube partner and we have an integration with YouTube.

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Chapter 6: What were the results of the Product Hunt launch?

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So we automatically find relevant product videos on YouTube. So for all of the products in an online store, we go to YouTube, scrape YouTube for positive video reviews or unboxing videos or how-to videos, and then we bring those back into our application. Interesting. What do companies pay for this on average? So...

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Right now, a lot of our companies are free, but the ones that are paying, they're paying about somewhere in between $39 and $99. Okay. We also have some companies at $299, depending on the number of products and the size of their store. And how many customers are you working with today? So today we have 88 customers, out of which I think we have more than

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30 that are paying or something like that. 32, unless I check. We just launched, I think, two weeks from now.

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Chapter 7: What is the significance of raising $1.1 million for Review.App?

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That's great. So 32 paying 40 or 50 bucks a month. What? It's about 1600 bucks a month in MR or something like that. Something like that. Yes. How did you get the 88 people using it? That's always a good story. Well, this is all organic search. We actually had a beta period in January and February.

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So we already had some beta users that were very happy with the app, even though we were just testing an MVP. And then everyone came from Shopify organically. There was no marketing outreach. I mean, we just started marketing about three weeks ago when we launched on Product Hunt. And we haven't started even our sales, our full sales process.

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How many website hits did you get from the Product Hunt launch?

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Chapter 8: How does the team structure of Review.App look like?

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Sorry, how many websites like clients? How many views did the product launch get you? Hundreds. And in terms of like hundreds, yeah, it wasn't like a very big deal. What we did obtain from the product launch was partnerships. So some very interesting partnerships came out of that and visibility in the ecosystem. Yeah. Yeah. Okay. Got it. So hundreds of people came from Product Hunt.

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Did you get any of your paid customers? I mean, it wasn't a huge thing, but you were number three on the day, I believe, and you got about 300 upvotes. Yes. I think I've had about five demos with some large stores during that week because they saw us on Product Hunt. We did something very interesting, which was almost like a premiere with Chris Messina, our friend.

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He was the one that hunted the product. And along with Nicole, Elizabeth, I'm just saying Nicole because you know her. And we did a live launch event. We had two events, design and cocktails, me being a product designer and Chris being a designer. So we spoke about the design aspect of the product being a visual solution. And that got people's attention.

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And we posted those live events on social media, which was very helpful. Got it. So hundreds of signups. Now, are you in Nicole, the co-founders? No, I'm just a single founder. Okay. Got it. So you own a hundred percent of the business? Yes. Okay. Any plans to raise or no? Well, let's make it official right now. So this is the first time I'm talking about it and I'm being very grateful about it.

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I just closed the seed round of $1.1 million last week. We haven't posted it anywhere, but it's due to be posted simply because we're redesigning our marketing materials. So we want to launch our new blog and everything with some news. I mean, look, this is, by the way, this is why people listen to the show. You get information and data way before it hits the presses or anywhere else.

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So I appreciate you sharing that. Now, why was it important to you to raise? Why couldn't you? I mean, obviously, you give up a chunk of your company. What did you raise? Was it a cap or a price round? It was on a cap. What cap? Five? For five mil, yes. Five mil post-evaluation. Yeah. So, I mean, look, you're selling 20% of the business. That's a big, I mean, that's fairly dilutive.

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Why was that important for you? Well, there are two aspects for that. For me, what I noticed early on in this business in e-commerce, it's not about what you do. It's about who you know. For me, that came like very important. And all of the angel investors that are part of this round are pie influencers in this ecosystem. I'm talking about co-founders of some of the biggest platforms as well.

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I haven't yet checked with them, so I can't mention any names. I hope you understand that. No, I do. But Claudia, I do want to point out the trend though. This is becoming a very popular way to raise capital. VCs are having issue getting these rounds because folks like you don't care about the VCs. They want to go do a super angel round.

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They want to get five influential people to put in 200 grand each and there's no anchor. For me, I mean, I was very fortunate. It was like a snowball. I can't mention one of my lead investors and also good friend, Ed Baker. He's former VP of Growth from Facebook and VP of Growth at Uber. I was part of his Facebook exit 10 years ago. I was his lead product designer. So that's how I know him.

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