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SaaS Interviews with CEOs, Startups, Founders

Husband Wife Team Taking on Drizzly, Hit $1.5m Run Rate, Ecomm for Alcohol

15 Sep 2021

Transcription

Chapter 1: What is the main focus of the e-commerce tool for alcohol companies?

0.031 - 17.23

Now, can I take that $114,000 times a $200,000 to $300,000 price point? That revenue model is about $30,000 a month. Yeah, so that is correct. That's our MMR, right, on just a SaaS piece. And then the average customer is bringing about $10K, $11K a month in sales, GMV. Yeah.

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You are listening to Conversations with Nathan Latka, where I sit down and interview the top SaaS founders, like Eric Wan from Zoom. If you'd like to subscribe, go to getlatka.com.

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We've published thousands of these interviews, and if you want to sort through them quickly by revenue or churn, CAC, valuation, or other metrics, the easiest way to do that is to go to getlatka.com and use our filtering tool. It's like a big Excel sheet for all of these podcast interviews. Check it out right now at getlatka.com. Hey folks, my guest today is Adi Pal.

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He's building a tool called getbarcart.com. It's an e-commerce tool for alcohol companies. Adi, are you ready to take us to the top? Yes, sir. Yeah. All right. So, so why is this needed? Why can't alcohol companies use regular e-commerce tools? It's the law. Um, Alcohol producers aren't allowed to sell directly to customers.

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So that's why when you want to buy a Johnny Walker blue label, you are buying it from a retailer. Retailers pretty much across the country are the only ones licensed to sell alcohol. And that's why Drizzly exists. Okay. And walk me through. I love Drizzly. We just closed a big deal at FounderPath. We secured a lot of capital for our warehouse facility and a celebration in the remote world.

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They were asking for my address. I'm going, why do you want my address? I was in the middle of nowhere. And I go, we're going to ship you a bottle of this nice champagne. And sure enough, they used Drizzly to do it. And sure enough, you delivered it right on time, which was very impressive. Yeah, so you should use us next time.

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But actually, that's a good example to walk you through this whole thing. Assuming those people wanted to send you a really nice champagne, right? That they went to the brand's website and tried to do that. They wouldn't be able to do that without a software like ours. Because the champagne company makes the product. They sell it to a wholesaler that then sells it to a retailer.

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And the retailer is the one that sells it to you. So when you order on Drizzly, it's the retailer delivering it to you or shipping it to you. What we've done is we've essentially taken that whole fulfillment network of retailers. We've got our own fulfillment network of retailers. And it's the whole Drizzly fulfillment model just plugged into a brand's website, all hidden behind one buy button.

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Think of it as Shopify buy button meets Grizzly fulfillment. That makes sense. How do you bill for this? What's the average customer paying you per month? We have two customers. We're a SaaS-enabled marketplace in a sense. We've got the brands that are paying us $1.99 or $2.99 a month, depending on which plan they're on, and then

Chapter 2: Why can't alcohol companies use regular e-commerce tools?

206.229 - 234.075

Um, so yeah uh with the average order being um 100 bucks you know 10 000 orders yeah okay 10k orders last month and your take rate on that is 10 so your revenue on the percent of gmb was about 100 grand last month yep okay and then talk to me about the brands how many brands are paying for the platform we have a little over 150 brands right now i think 155 so and uh Not all of them are paying.

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Some of these guys got on early. So we got our first paying customer, I just checked, June of 2020, which is very recent. I was thinking it was November of 2019. But June of 2020, we got our first paying customer, and now it's 150-something, yeah. And how many, excuse me, excuse me again. So how many customers are actually paying? They're not one of your early beta customers. They're real paying.

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So 114 out of 114. Now, can I take that 114 times a $200, $300 price point? That revenue model is about $30,000 a month. Yeah, so that is correct. That's our MMR, right? On just a SaaS piece. And then the average customer is bringing about 10K, 11K a month in sales, GMB. And that's, so definitely, I mean, if you do the math, obviously our big revenue driver is the GMB, right?

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And there's a, it's not a recurring revenue, but there is a recurrence to it. And the average right now works out to 10K. And that's what we're trying to bump up working with the brands. This is a very interesting thing. I mean, you look at Snowflake, which just IPO-ed. You would argue they're not. I would argue they're not a SaaS model. They're a usage-based model.

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Your percent of GMB model is effectively a usage-based model. Now, you're not selling data space. You're selling alcohol. But would you ever move to a model where you're purely percent of GMB, no SaaS fee at all? It's very, very tempting because obviously it allows us to cast a much wider net. And yes, something we would definitely consider. Right now, honestly...

331.827 - 355.449

It's growing so fast that, again, full transparency, we're just trying to make sure that we don't collapse under the weight of the new customers we take on. Because that's why we keep customers. Most of our customers don't have contracts except some of the large ones. And we haven't lost. We've lost one customer so far. And it just wasn't a good fit. Yeah. Turn rate's like 1.6.

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On a revenue basis per month? Uh, it's, uh, on a, yeah, well on a revenue basis. Yeah. Yeah. So there's downgrading happening as well. Um, and, uh, so, so the other piece that you said earlier that got me, you know, you're saying we don't sell data. So there's also that piece.

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One of our plans actually shares customer purchase data, um, insights with our brands to then help refine their digital marketing. and increase their ROI on their ad spend, right? Automatically put lookalike audience together on Facebook, things like that. Yeah. This makes a ton of sense. Give me the backstory here. When did you launch? Well, Barcart has only been around since October 2019-ish.

404.402 - 422.552

But as a company, we started seven years ago as an online retailer for craft spirits. We thought we're going to run a nice curated website with our selections. But then kind of like Shopify, right? They started off selling surfboards or something like that. And we realized that what we're trying to do, there's no platform that exists for that.

Chapter 3: How does the fulfillment model work for alcohol sales?

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That's a good one. 2019 May. Okay. And how many total team on the team today? 11. Okay. How many engineers? Three. Okay. And who are there? What do the rest do? Uh, Ops, customer support, and janitors like us. Is it just you, or what's the founding team look like? Well, my wife and I started the company seven years ago.

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She handles the marketplace side, the matching grape side, which still is that curated marketplace and operates a traditional marketplace, but curated for our taste. And then I handle market- Married in 2014? No, we were married in 2000. I better get this right. Eight. Okay. Yeah. But you were married and then you founded the company and now you're growing and you're still married.

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So that's a good sign. Yeah. Oh, yeah. I mean, if we make it through this, you know, we can make it through anything.

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Chapter 4: What revenue model does the guest's company use?

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Yeah. Did you bootstrap or did you raise? Bootstrap. Yeah. Even today, you're still bootstrapped. We are, yeah. That's great. That's really great. Nice work. So you and your wife, what? You guys own the whole company together, 100%? That's right, yeah. Does she own more or do you own more? So on paper, it's me, but really it's 50-50. Very cool. Just set that up that way. This is great.

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You're going to get me in so much trouble, Nathan. Huh? You're going to get me in trouble. Uh, no, this is cool. There, this is, I love that when I get like a husband and wife team, uh, especially one that's pivoted sort of like this, this is great. Um, what's the next step here?

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I mean, do you go out and raise, do you stay bootstrapped and go out or, you know, if you want to go after Drizzy, you got to go raise, right. You got to go grow faster. Yeah. Um, I think that, that raise conversations now beginning to happen. We've had some, you know, people reach out.

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Honestly, we hadn't given it thought till I had those conversations with, you know, uh, some of the people reached out and, There's a lot of opportunity right now. And the first time in seven years, obviously, we're feeling the constraints because there's so much room for growth. But we need people to support it. We need salespeople outside of it. We need ops people.

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And then more engineers all the damn time. So what is growth like? If you're at $130,000 a month today, where were you a year ago? So we're two and a half times... A year ago on an average, yeah. Okay, got it. So you were doing like $40,000, $50,000 a year ago, something like that. Yep, sounds about right. And that's on 2019. Obviously, the pandemic happened.

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See, that was an inflection point, right?

Chapter 5: How many brands are currently using the platform?

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Because e-commerce for producers did not exist in the way it does today. Everybody had a website, but they had no way to buy from that website. The only thing that existed was a winery shipping you wine from the winery itself. But today, you go to a brand's website that's using us, you're having a traditional Shopify-like e-commerce experience.

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But behind the scenes, it's moving through either being fulfilled by the retailers in our network or being fulfilled by the distillery themselves because we also support DTC. So it's a hybrid fulfillment model and with delivery and shipping across both retailer and supplier. That's something that did not exist prior to last year, honestly. And are you guys profitable? Yeah. How much?

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Well, everything goes back into the company, but I don't have our net profit margin, honestly. Got it. So basically, you make money, you put it back in the company, you're basically operating at break-even. Because we're like, all right, now we've got the money, we can hire somebody else. Yeah. That makes a lot of sense. Now, if you do go raise, how much would you raise?

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Again, I don't know how to answer that because, frankly, I have never...

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raised for a venture i had another you know small venture before this so i need to understand that a little bit better on on what how that works and dilution and what are you getting is it just better to take on uh debt instead of equity again um because debt is easy to come by right now um obviously but that's smaller so i wish i had a number for you if if drizzly offered you five million all cash up front today to buy the business do you sell

724.711 - 744.679

Not five, yeah. There is a number, obviously. There's always a number, but it's not five. Yeah, definitely. Well, I mean, I know my next question is going to be... I know, I'm going to wait. I'll be waiting for that. You know, we're doing somewhere around... This year is going to be around 15 million GMB, right? Across the whole thing.

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And I know there's some peers out there, they're going for a multiple of revenue. So it's going to be off of the revenue, I feel, is... what the market's telling us. So it's not five as a fraction. Well, the GMV multiple is very different than your actual revenue multiple, which is your take rate on the GMV. I mean, I've seen SaaS-nable marketplaces trade at a 1 to 2x GMV multiple.

770.503 - 791.933

A recent example of that is Divi to Bill, where they were processing several billion in GMV via their credit card they sell. I think your multiple is going to be probably a little closer. five to seven X of your take rate, right? So of the, and plus your SAS revenue. So of 1.5 times five to seven, you start to get into the $10 million range. And again, so that's a great point, right?

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I don't know enough about what our valuation should be, and that's something I need to educate myself on. But honestly, right now, the growth is happening at such a fast pace that to sell right now would be shortchanging ourselves. Oh, yeah, yeah, yeah. But let's get down to what really matters in a sale, though.

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