SaaS Interviews with CEOs, Startups, Founders
NightEye App Lands 2500 Customers Using Unique SEO Fiverr Writing Stratetgy
13 Sep 2020
Chapter 1: What is NightEye and how does it work?
Currently we have around 4,500 customers and we have around 100,000 users. Approximately 60% go for the $9 and the rest go for the lifetime purchase. You are listening to Conversations with Nathan Latka. Now if you're hearing this, it means you're not currently on our subscriber feed. To subscribe, go to getlatka.com. When you subscribe, you won't hear ads like this one.
You'll get the full interviews. Right now, you're only hearing partial interviews. And you'll get interviews three weeks earlier from founders, thinkers, and people I find interesting. Like Eric Wan, 18 months before he took Zoom public. We got to grow faster.
Chapter 2: What pricing models does NightEye offer?
Minimum is 100% over the past several years. Or bootstrap founders like Vivek of QuestionPro. When I started the company, it was not cool to raise. Or Looker CEO Frank Bean before Google acquired his company for $2.6 billion. We want to see a real pervasive data culture, and then the rest flows behind that. If you'd like to subscribe, go to getlatka.com.
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Chapter 3: How many customers does NightEye currently have?
Now look, I never want money to be the reason you can't listen to episodes. On the checkout page, you'll see an option to request free access. I grant 100% of those requests, no questions asked. Hello, everyone. My guest today is Stanislav Dimitrov. He's building a browser extension that enables dark mode.
Chapter 4: What thought process led to offering a lifetime plan?
And one of the founders, a company called NightEyes, one of the founders. It's a browser extension that works on nearly any website. Now, he finished his master's in marketing in 2014 and headed back home to join his family business at Printing House. But the family business was and still is a big part of his life. But tech in general has always fascinated him.
And he wanted to start this side venture. Luckily, a couple of months after he came home one night, he met the current co-founders of his company, NightEye, and they're all around 25 years old, looking to build this tech company from the ground up based in Bulgaria. Stan, you ready to take us to the top? Yeah, sure. Okay, so what is NightEye? It's a Chrome extension? Yeah.
Chapter 5: How did NightEye grow to 100,000 users?
Yes, it is a Chrome extension, but in general, it's a browser extension that works on nearly any website. And it's available on pretty much all major browsers that are out there in the market. Chrome, Chromium, Firefox, Safari, Edge, the old Edge, the new Edge, pretty much we are everywhere. But we started with Chrome. Okay. And how do you make money? Basically, we have an annual subscription.
We have one time off, so it's a lifetime license. And yeah, and we have a free version called Night Eye Light, but we make money from the first two, of course. Okay, okay. And how many customers do you have today? Currently, we have around 4,500 customers and we have around 100,000 users. Okay, 100,000 users and 4,500 customers.
Of the 4,500 customers, how many are on the $9 a year recurring plan? Well, approximately 60% go for the $9 and the rest go for the lifetime purchase. Okay, so about 2,500 are paying you sort of $9 per year. So you guys, in terms of just recurring revenue, you're doing about $2,000 a month? 2.5, 2.7, depending on the month, yeah.
Chapter 6: What SEO strategies contributed to NightEye's success?
Yeah. Give me the thought process behind offering a lifetime plan that is equal to about five years worth of your yearly price. Well, there were two main reasons. The first one was that... Surprisingly, some of the users, the early adopters, actually asked for that. We never planned to offer it. And then we went for exactly calculating.
We think that the browser extension that enables dark mode should be trendy, let's say, for about five years. So this is how we calculated the pricing for the lifetime in order to serve the people that really want it. And, but we never expected that many people to go for the purchase because it's a bit more expensive, you know? Yeah. I mean, but you have 2000 people that paid 40 bucks one time.
So that's $80,000 in additional revenue. Correct.
Chapter 7: How does the guest manage content creation for SEO?
What do you guys use that money on? Well, basically, um, we stuck it. We like, we, we put it in the bank and, uh, yeah, we don't use it. How many, how many of you guys are there?
We are four currently, but only two of us work on this side project like part-time and we have the third member is just working on the Safari because it's completely different story there with the Safari extension and the macOS app. Yeah, but mostly we're two people working part-time on it. Okay, so there's two people part-time, one working on Safari, but where's the fourth?
So he doesn't work on the project. Basically, our company before launching Nighteye was, and still is to some extent, a service company. So basically, we develop projects for other customers. And we started Nighteye because one of the developers just needed the dark mode extension. He couldn't find one that is really, really good. And yeah, we just said, okay, let's do it.
And we'll push it to the market. And surprisingly, it took off. What's the website that you guys do agency work through? It's razor labs.com. Razor labs. Okay. So interesting. And it's essentially a web development agency. Correct.
Chapter 8: What insights can be gained from NightEye's journey?
Right. Razor. Sorry, you said razor web.com. Razor labs. Oh, labs. Razor labs.com. Great. And so how do you split your time between the Chrome extension razor labs.com and your family's business? It really depends on the season, to be honest, because the family business is mostly focused on, is mostly intensive between September and December. So this is where I put most of my efforts.
And for the rest of the year, night time doesn't take that many hours per day. Probably, I don't know, probably per week, it's no more than 30 hours max, which is not that much, to be honest with you. Have you guys bootstrapped the company or do you raise capital? Yeah, we bootstrapped it. That's great. So the money you guys, I mean, how do you pay it out, right?
A lot of people build these side hustles. They make some money and there's two or three founders and then they have to figure out, well, what do we do with the money? Do we just pay ourselves each equally? Do we leave it in the business? What do you do with it? Currently, we are leaving it in the business, but probably at some point we will just pay out. We are four equal founders of the company.
So it's, yeah. You each own 25%? Yeah, correct. Yeah. Got it. So, and so how, I mean, there's one guy that you said is not involved with the company at all. Would he get part of the payout or she, or no? Sure, sure, sure, sure, sure. Um, our team has been together for like, um, yeah, five, six years already. So, uh, we're perfectly fine with that. When did you launch the night? I, what year?
Uh, basically we launched it in May, 2018. Uh, but we launched it like completely free, free, free. And then we started accepting payments in the beginning of 2019. So basically from 2018 to 2019, we just offered it completely for free. So have you had year renewals come up yet or no? Yes, yes, yes. So what's the retention rate annually? How many renew?
Basically, we see around 13% to 14% people are canceling the subscription. Each year? Yeah. That's a pretty high retention rate, actually, for this price point. You retain about 86% of your customers. Yeah, but it's not that high because it's like $9 per year. It's not per month, which is... Yeah, it's not that high. But to be honest with you, the extensions...
people are not really used to paying for extensions. And, um, yeah, it's, it's quite strange because they would pay like $9 for Spotify per month, but $9 for dark mode. Unacceptable. Yeah. What, um, I mean, it's not easy to get a hundred thousand users. How did you grow the business? How'd you get a hundred thousand users? Um, purely from SEO. So basically we write articles, we research, um,
keywords and we write articles and we got a bit lucky with the the trend rising mostly because of the apple that they introduced the dark mode in 2018 so we just rolled the way the way so what keywords do you rank really high for like what what is your most valuable keyword Well, they're changing constantly, to be honest with you. For probably a year or so, we were up top for Facebook dark mode.
But then they launched it internally. So they launched it and we just dropped. Then I think also Amazon dark mode, eBay dark mode, Gmail dark mode, like pretty much all of them. But they change depending on the searches and depending on if some of the big tech media outlets actually write an article about that. Yeah.
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