Salon Owners Collective
Episodes
Your Salon Wasn’t Comfortable…
15 May 2024
Contributed by Lukas
As Salon Owners, we always do our best to make our clients feel relaxed and welcome in our Salon… right? But, we might’ve missed so...
My Manager Took My Job
11 May 2024
Contributed by Lukas
My Salon can’t push forward without me… You know that feeling where you’re the Salon Owner but you’re also the biggest earner a...
How Hormones Impact Salon Success
05 May 2024
Contributed by Lukas
Life is over at 30… It can feel like that sometimes, right? You’re suddenly struggling with mood swings, changes to your metabolism...
How to Beat the Hiring Crisis
27 Apr 2024
Contributed by Lukas
You recruit average, you get average! That makes sense, right? But as an industry, we still post the same ‘We’re Hiring’ ad and hope that our...
Beauty Bias: Is Your Salon ACTUALLY Inclusive?
18 Apr 2024
Contributed by Lukas
You are too fat to be seen here…. As an industry (and the world), we’ve made efforts to be more inclusive. Learning how to work with different ...
From Chaos to Clarity: Stress Relief for Salon CEOs
11 Apr 2024
Contributed by Lukas
I want to give up… How many times have you felt this as a Salon Owner? It’s actually more common than you think… but most of the ti...
Where Do I Find a Manager?
04 Apr 2024
Contributed by Lukas
I need a new Manager! Where do I find one? Should I promote internally or post an ad… what do I do?! Hiring a new manager can feel st...
The Canva Effect: How to Create Scroll-Stopping Social Media Posts
27 Mar 2024
Contributed by Lukas
Stop posting photos to your Instagram! I don’t mean it literally but how many other Salon Owners do you think are posting pictures of blonde baly...
How to Beat the 2 Year Team Exit
21 Mar 2024
Contributed by Lukas
Creating the $100k Career Roadmap was one of the best things I ever did as a Salon Owner… When you give your team a path to success, they are m...
How She Grew to a Team of 30
14 Mar 2024
Contributed by Lukas
Put down the hairbrush, step away from the facemask… Would you believe me if I said you can grow your team WITHOUT ever serving clients… mayb...
Leading Through Stories: Showing Up and Inspiring Your Team
07 Mar 2024
Contributed by Lukas
Sharing stories with your team could save your Salon thousands of dollars… in fact, it’s saving some companies billions! You feel like you’re...
How Fashion Trends Can Increase Your Salon Revenue
28 Feb 2024
Contributed by Lukas
Peach fuzz, sparkle foils, and packages are a Salon Owners new best friend… sort of! Every 6 months, retail stores follow the trends of fashion...
3 Reasons Why Your Rockstar Turned into a Bad Apple …
21 Feb 2024
Contributed by Lukas
It’s time to call the police… When a Rockstar turns into a Bad Apple, you don’t know what to do. They used to be fully booked and smashing sa...
Why Your Social Media Strategy Isn’t Working
14 Feb 2024
Contributed by Lukas
Why are you only posting pictures of pretty hair colours or nice nails? Gone are the days when social media was the window to your Salon....
Does Your Team Actually Trust You?
07 Feb 2024
Contributed by Lukas
I think I might explode… This is a common feeling among Salon Owners when a team member keeps crossing a line - they’ve dropped the ball, keep ...
Connection, Communication & Confidence – What You Need to Know About 2024
01 Feb 2024
Contributed by Lukas
Gen Z doesn’t know how to communicate! Understanding Gen Z in the workplace is one of the things we, as Salon Owners, NEED to know in 2024. When ...
5 Questions You Need To Ask Your Team
24 Jan 2024
Contributed by Lukas
What do you expect from me as your leader? Trust me, this question is not as scary as it sounds… in fact, asking this question can help transform...
How She Got Comfortable With Being Uncomfortable
18 Jan 2024
Contributed by Lukas
Being uncomfortable is what makes successful Salon Owners… You get used to taking risks, trying new things, having those tough conversations with...
5 Meetings that Rule Them All
11 Jan 2024
Contributed by Lukas
We’re too busy, we all work different hours, I’m not sure what to talk about… These are common feelings Salon Owners have when it comes to me...
Success, Failure and Starting Over - Lessons of a Salon Owner
04 Jan 2024
Contributed by Lukas
Running a Salon is hard. You’re juggling all of these balls and you feel like you can’t catch a break because if you do, all of the balls will h...
3 Things Salon Owners Should Be Focussed on in 2024
28 Dec 2023
Contributed by Lukas
Our team is leaving to go solo, profits are dropping, and we’ve hit the limit with pricing. We heard this a lot in 2023. But remember, opportun...
The Key to Leadership: Meetings, Power and Difficult Conversations
21 Dec 2023
Contributed by Lukas
We want to feel confident as the leader, and know how and when to have those hard conversations whilst also being able to have fun with your team. ...
5 Biggest Lessons of 2023
14 Dec 2023
Contributed by Lukas
Before we jump into 2024 and map out our goals and dreams, let's take a moment to stop and reflect on what an incredible year 2023 has been! So i...
3 Ways AI CAN Help Your Salon
07 Dec 2023
Contributed by Lukas
Technology can be scary for us to wrap our heads around - it’s always changing, there are a million updates, and it’s just not worth the stress! ...
4 Revenue Building Tactics in 2024
30 Nov 2023
Contributed by Lukas
We’re in a recession! Clients aren’t coming in and the team isn't meeting their targets - we’ve heard this conversation a lot from Salon owners ...
The Secret to Increased Engagement, Efficiency and Exceptional Service in Your Salon
23 Nov 2023
Contributed by Lukas
Everyone’s talking about Employee Experience - but what does it actually mean? Not too long ago, employee experience was a little-known concept -...
Cash in on Christmas – How to Make More During The Silly Season
16 Nov 2023
Contributed by Lukas
Did you know that people spend on average 30% more during the Christmas season? The psychology around Christmas spending is interesting, but the impor...
From Loss to Leadership: Leadership Lessons from Losing
08 Nov 2023
Contributed by Lukas
I've got a story for you - a tale of triumph, camaraderie, and unexpected business lessons straight from the heart of a football tournament. Pictur...
How to Optimise Your Appointment Book This Christmas (Without Burning Out Your Team)
01 Nov 2023
Contributed by Lukas
Why is it that every year without fail, every single client that you’ve ever looked after wants to book in with you in the 3 weeks before Christmas?...
Keep it Simple Sweetheart – Business Lessons From Where We Started
25 Oct 2023
Contributed by Lukas
Do you remember how you felt when you decided to throw caution to the wind, take a leap of faith and open your own Salon?Well, I do - It was exhilarat...
3 Signs Your Salon Culture Needs a Reboot (And What To Do About It)
19 Oct 2023
Contributed by Lukas
A business owners - and leaders of a tribe its so important to be able to recognise the signs of a broken or deteriorating team culture in your Salon....
3 Secrets to Building a Confident, Self-Sufficient Team Who Don’t Need You
11 Oct 2023
Contributed by Lukas
What does culture look like in your Salon?If a client walked into your Salon today - what would they notice about your team? And you as their lea...
The Importance of Mission and Vision for Salon Team Culture
03 Oct 2023
Contributed by Lukas
One thing I’ve noticed working with Salon Owners is that a lot of them will tell me that they don’t have a mission or vision for their business.&n...
Investing In a Marketing Return
28 Sep 2023
Contributed by Lukas
Here's a question for you - exactly how much are you investing in your Salon Marketing? - and how much return on investment are you getting?I’m talk...
Building a Brand Story – The Importance of Social Media
21 Sep 2023
Contributed by Lukas
Do you ever feel overstimulated by content on the internet? Like, there's so much content - there’s just no way you can possibly take it all in...
10 Hiring Tips for Salons
14 Sep 2023
Contributed by Lukas
Do you feel like recruiting great staff, god - even any staff - in the hair and beauty industry is just getting harder and harder?Do you reminisce on ...
3 Secrets to Becoming The Salon CEO
10 Sep 2023
Contributed by Lukas
What does it really mean to be a Salon CEO? This is a question that I personally spent the best part of 20 years working my way through when I owned m...
How to Handle Bad Days Like a Bad B*tch
31 Aug 2023
Contributed by Lukas
As a business owner do you ever have bad days, but feel like you can’t let anyone know - you’ve just got to soldier through because you’re not j...
10 Secrets to a Stress-free Life
24 Aug 2023
Contributed by Lukas
The next thing to go wrong, is going to send me over the edge.Do you feel like this sometimes?Well, you’re not alone - I’ve been there - and actua...
How to: Make Your Salon Go Viral in Fifteen Seconds
17 Aug 2023
Contributed by Lukas
When it comes to social media marketing, having a post go viral is the ultimate success story - right? And in 2023 the easiest way to go viral on...
The Power of Workshops to Get Your Team Selling
10 Aug 2023
Contributed by Lukas
As a Salon Owner, have you ever had one of your team members tell you that they don’t want to be a salesperson? It’s a common struggle in the...
Unpopular Opinion: Salon Owners Should Give Staff Flexible Working Hours
03 Aug 2023
Contributed by Lukas
"Those Millennials and Gen Zs - they just don’t want to work" I’m you’ve either heard this or even thought this yourself as a Salon Owner. ...
The Truth About Team Culture
27 Jul 2023
Contributed by Lukas
You want a great team culture in your Salon, right? One where everyone gets along, plays their part and achieves great things, together. But what...
4 Steps to a Marketing Strategy That Works – Part 3/3
20 Jul 2023
Contributed by Lukas
Do you feel rejected by social media? You put yourself out there (and it’s not easy) and you sit by your phone eagerly anticipating the likes and co...
4 Steps to a Marketing Strategy That Works – Part 2/3
13 Jul 2023
Contributed by Lukas
If you’re feeling hoodwinked by social media - then this is for you. As a Salon Owner, you know the power of social media marketing but you just can...
4 Steps to a Marketing Strategy That Works – Part 1/3
06 Jul 2023
Contributed by Lukas
Do you dread social media marketing? You don’t know what to post that will actually get traction - you feel like you’re posting all the time but n...
Salon Owners: This the Only Way to Make Profit in Your Business
29 Jun 2023
Contributed by Lukas
Too many Salon Owners I know aren’t paying themselves. Yeah. You read that right. Some of them have even convinced themselves that they’re no...
Perfectionism Is Ego in Disguise – 3 Mistakes All Creatives Make in Business
22 Jun 2023
Contributed by Lukas
Is this you? You started your business because you’re passionate about your craft… you want to do things well, do them your way and really chan...
How to Make More Money From the Clients You Already Have
18 Jun 2023
Contributed by Lukas
If you’re looking to make more money in your Salon, there are only 2 ways to do it. Either you attract more clients, or you make more money from the...
There’s No Room for Heroes in the Hair and Beauty Industry
07 Jun 2023
Contributed by Lukas
When a team member resigns, especially one of your strongest, often it feels like it has come out of nowhere, and it always seems to be when you least...
The Selfish Salon Owner? Why Prioritizing Yourself is Essential to Success
03 Jun 2023
Contributed by Lukas
Tired of feeling like you’re working so hard on your Salon business… with little to no reward? You’re constantly hustling, but you never feel...
3 Simple Strategies to Make More in Your Salon
25 May 2023
Contributed by Lukas
Salon Owners have many tasks & responsibilities that rely on them to ensure their Salon runs smoothly. Between hiring and managing their team...
Salon Stories: Surviving the Ups and Downs of Business Ownership
15 May 2023
Contributed by Lukas
When you own a business, it often feels like nobody else understands what it's like. Our friends might wonder why we don't just get a ‘normal’ ...
Promotional Packages to Fill Your Salon’s White Space
07 May 2023
Contributed by Lukas
You want your Salon humming all year round, and your team hitting their targets (get them working productively!), right? The fewer quiet periods, t...
From 60+ Hour Weeks to More Freedom: The Power of Salon Systems
28 Apr 2023
Contributed by Lukas
Want to know the reason you spend ALL of your waking hours getting caught up in the day-to-day running of your business? The REAL reason you’re...
The Secret to Building a Million Dollar Salon Business
19 Apr 2023
Contributed by Lukas
Let me ask you something. You have a specific goal you want to achieve such as hiring a new team member or increasing your sales by $1k…But if ...
Salon Owners: Stop Trying to Do It All At Once
12 Apr 2023
Contributed by Lukas
Is your Salon on your mind 24/7? You find it hard to switch off - you’re constantly stressing over everything that needs to be fixed and trying t...
The Burnout Trap Salon Business Owners Fall Into…
04 Apr 2023
Contributed by Lukas
Are you over-fixing things inside of your business but nothing changes? The fireballs just keep coming… and you’re reaching burnout…you just wan...
Achieving a Work/Life Balance Without Sacrificing Income
29 Mar 2023
Contributed by Lukas
For many Salon Owners, running a Salon is like having a baby that constantly needs feeding and nurturing. But how great would it be to have a sol...
The Best Advice for Salon Owners With Low-Performing Teams
26 Mar 2023
Contributed by Lukas
In every Salon, even your best-performing team member can go rogue from time to time. As a result, keeping your team motivated and their sales up...
The 5 Warning Signs That Your Employee is Leaving…
15 Mar 2023
Contributed by Lukas
When you have a team member resign, you’re often left blindsided, wondering how you didn’t see it coming… You may feel totally overwhelmed, a...
“Help, I Can’t Attract Any New Salon Clients!”
08 Mar 2023
Contributed by Lukas
Raise your hand if you want to: Have a consistent social media posting schedule that didn’t require too much time and effort Consistently fe...
3 Steps to Build a Sales Culture in Your Salon
01 Mar 2023
Contributed by Lukas
Every Salon Owner dreams of having an amazing team culture: A culture where everyone gets along Where people have clear sales targets And a...
What’s Missing With The New Generation of Hair Stylists?
22 Feb 2023
Contributed by Lukas
Having a Salon team is like a catch-22. Your team isn’t hitting their targets…but they want to earn more and work less. Your team is ama...
Are You Earning Less Than Your Employees?
15 Feb 2023
Contributed by Lukas
Answer this. Is your Salon profitable? Too often, I hear Salon Owners answer this question with a ‘no’. Either you are paying your ...
The 3 Systems & Processes Every Salon Owner Needs to Set Them Free
01 Feb 2023
Contributed by Lukas
You opened your own Salon so that you could follow your own rules, right? To create a life for yourself that allowed you to have freedom and securi...
When to Give Your Team A Payrise (& When Not To)
28 Jan 2023
Contributed by Lukas
That awkward conversation… You know the one, where the ONE team member, who hasn’t been hitting their sales targets, comes up to you and asks...
Turning Followers into Lifelong Salon Clients
25 Jan 2023
Contributed by Lukas
You don’t often get a second chance to make a first impression, especially in the Salon Industry. In today’s online-dominated world, 95% of p...
Your 9 Part Plan: Grow Your Salon Without Losing Freedom & Sanity
18 Jan 2023
Contributed by Lukas
The path to Salon success is not a straight one. Take it from me. Business is not a one-size fits all approach. Nobody gives you a handbook on...
Motivating Your Team Member Starts With This
11 Jan 2023
Contributed by Lukas
It’s time to ditch the old way of how you lead your Salon team to succeed. Ok, let me explain… Too often, I see Salon Owners who constantly ...
The ‘Perfect’ Recipe for Transitioning From Stylist to CEO (Uncovered!)
19 Dec 2022
Contributed by Lukas
There is a fine line between having great technical skills and being a great business owner. You start out as a stylist or therapist, you’re pass...
Not “Just a Hairdresser” – Beating the Odds to Reach Salon Mastery
17 Dec 2022
Contributed by Lukas
Business Ownership can be lonely…and the reality is that your business can feel like it’s your entire life. Without it, who would you be? You...
A Strong Culture Isn’t Built Around Desperation
14 Dec 2022
Contributed by Lukas
Are you sometimes guilty of being a little desperate when it comes to your team? Ok…hear me out. It’s not easy to find team members in to...
2022: The Year We Were Forced To Face Our New Normal
12 Dec 2022
Contributed by Lukas
You’ve made it. This last year is just about to be done and dusted. You have tackled all the highs and lows that have been thrown your way - so...
3 Secrets to Increasing Your Team’s Sales Performance
06 Dec 2022
Contributed by Lukas
The biggest mistake you can make as a Salon Owner is to assume your team knows how to sell. After all, they are trained to do hair or beauty, rig...
Revealed: The Greatest Challenge of a Salon CEO
30 Nov 2022
Contributed by Lukas
I often compare Salon ownership to an ongoing game of Tetris. You’re always trying to move the pieces around: your team, your sales, and your c...
Can Your Salon Really Grow by 100k Next Year?
23 Nov 2022
Contributed by Lukas
Want to know how 18 Salon Owners grew their income by $100k a year? I’ll give you one clue, it ends with ditching the hustle culture! Yes, I k...
Dreading Xmas in the Salon? 3 Hacks to Survive The Festive Season
16 Nov 2022
Contributed by Lukas
There is ONE word that so many Salon & Spa Owners dread. Do you know what it is? I know that when I owned my own Salon, I would cringe at the t...
4 CEO Strategies to Stay Focused Towards Your Dream Life
09 Nov 2022
Contributed by Lukas
Do you ever get the feeling that you haven’t quite yet reached your full potential as Salon CEO? Things are ticking along, your Salon is growing,...
The Biggest Mistake Salon Owners Make When Hiring an Apprentice
02 Nov 2022
Contributed by Lukas
Are you ready to hire a Salon apprentice? Or more importantly, is your business ready? Like, your Salon is so busy that you feel like you can’t...
The 1 Secret to Creating My Life of Freedom: Away From the Salon
26 Oct 2022
Contributed by Lukas
What does freedom mean to you? Is it being able to spend time away from your Salon, and with your family? Being able to come and go as you please w...
Mastering the Next Generation of Hair Stylists
19 Oct 2022
Contributed by Lukas
The Hair & Beauty industry is forever evolving. Between a new generation of stylists and lifestyle changes, social media taking over our live...
The Hard Truth About Your Salon’s Culture
13 Oct 2022
Contributed by Lukas
As a Salon Owner, it can be so easy to get sucked into what I call “shiny object syndrome”, especially when you first open your business…press p...
Why a Good Team Member Stops Performing
06 Oct 2022
Contributed by Lukas
Is this you? Your current team doesn’t want to work Saturdays or late nights, and they aren’t hitting their targets, yet come to you asking fo...
Can’t Trust Your Salon Manager?
28 Sep 2022
Contributed by Lukas
Is your Salon Manager really helping the business move forward, or are they instead hindering the future success of the Salon? As the Salon Owner, ...
Your Salon Is Not as Irreplaceable as You Think
22 Sep 2022
Contributed by Lukas
What do you want your Salon to be known for? Why should a client choose your Salon over the one down the road? These are the quest...
Work Less & Make More – Becoming a “Smart” Salon CEO
14 Sep 2022
Contributed by Lukas
Have you ever felt like: You’re working yourself to the bone: You’re busier than ever with clients, plus managing an ever-evolving team... Yo...
Does Increasing Your Prices Make You a Better Salon Owner?
07 Sep 2022
Contributed by Lukas
Does self-doubt stop you from increasing your salon’s prices? You know deep down you need to put your prices up, but the thought of asking your c...
Imposter Syndrome: Controlling the Voice Inside Your Head
31 Aug 2022
Contributed by Lukas
Have you ever felt like you’re a wolf in sheep’s clothing? You feel like you own a seemingly successful salon, with a great team and loyal cl...
Motherhood & Salon Ownership: Is It Possible to Master Both?
24 Aug 2022
Contributed by Lukas
I see you… You’re a Salon owner, but more importantly, a mother… trying to balance the juggle between spending too much time at work (away fr...
If You Want Your Salon Team to Stay, Do This…
18 Aug 2022
Contributed by Lukas
When it comes to your salon’s team culture, pretty much every salon owner wishes for two things: You wish you had a salon culture that new team...
The 1 Leadership Mistake Every Salon Owner Should Avoid
10 Aug 2022
Contributed by Lukas
The thought of your team leaving you for the Salon down the road is damn scary. Especially when you know it may be unlikely that you'll recruit someon...
How to Triple Your Sales Without Employing Anyone New
04 Aug 2022
Contributed by Lukas
Sick of hearing your team say “same again jane?” with EVERY client? The client just gets the bare minimum, and your team doesn’t think to tak...
What I Wish I Knew Before Opening a Second Salon
28 Jul 2022
Contributed by Lukas
Are you making the right decision? You’ve finally nailed the perfect recipe for a great team, loyal clients, and systems and processes that mak...
Creating Healthy Boundaries to Stop People Pleasing
21 Jul 2022
Contributed by Lukas
Do you find yourself saying YES to things that you would rather be saying NO to? I used to be guilty of this myself. That’s right, I’m a reco...
What You ACTUALLY Need to Be Posting On Social Media
14 Jul 2022
Contributed by Lukas
Do you find it tricky to keep up with social media? You know you have to do it, but you often don’t have the time, nor the energy to really put...
The Salon Lifestyle Effect: “No Saturdays, No Late Nights Say What?!”
03 Jul 2022
Contributed by Lukas
The Hair & Beauty Industry has had an undeniably huge shake up! Salons that were once thriving and growing are having to adjust considerably to...
Saying Goodbye to ‘Hustle Culture’ (And Why You Should, Too)
29 Jun 2022
Contributed by Lukas
It’s time to ditch the old way of working in the Salon… And no, I’m not talking about perms and chunky highlights… I’m talki...
From Full Time to Free Time: Transitioning off the Salon Floor
21 Jun 2022
Contributed by Lukas
Do you ever feel like your business is a ball and chain tied to your ankle? That without you, your business would just not be the same... You ide...
What You’re Missing When It Comes to Client Retention
15 Jun 2022
Contributed by Lukas
Have you ever wondered if there was an easier way to ensure clients always come back to the Salon? It can be super frustrating, right? You stress ...