Sapiens Insurance 360

From Legacy to Learning Systems: AI's Transformation of Health Insurance Claims

26 Feb 2026

Contributed by Lukas

How are AI and SaaS innovations transforming the way insurers handle claims -- and what does it take to move from manual, document-heavy operations to...

The Road Ahead: AI Decisioning 2026

10 Dec 2025

Contributed by Lukas

The Prevention Imperative: Reimagining Insurance for a More Resilient World

24 Nov 2025

Contributed by Lukas

Today’s insurance industry is undergoing a fundamental transformation. Faced with escalating climate volatility, sophisticated cyber threats, and ex...

The Road Ahead: Life & Annuity Insurance 2026

16 Nov 2025

Contributed by Lukas

It was a fast-paced 2025 for the Life & Annuity sector, and as 2026 approaches, challenge and opportunity lie ahead. Despite 2025's record net income ...

The $100 Billion Shift: Reinsurance's Booming Relationship with MGAs

20 Oct 2025

Contributed by Lukas

Managing General Agents, or MGAs, have exploded from scrappy intermediaries to insurance powerhouses, commanding over $102 billion in premiums and lea...

Agentic AI: The Next Wave in Insurtech?

08 Oct 2025

Contributed by Lukas

We're witnessing the next step in the evolution of AI -- it's Agentic AI, and it's transforming insurtech by automatically adjusting premiums, identif...

Beyond Digital: Creating Personalized Insurance Platforms

30 Sep 2025

Contributed by Lukas

Of the many changes happening in today's insurance industry, one of the most striking is consumers' growing dependence on social media for financial i...

The Need to Modernize Insurance Billing

17 Sep 2025

Contributed by Lukas

Electronic payment systems are suddenly everywhere -- PayPal, ACH, Apple Pay, and countless others. While many of these cashless payment offerings are...

Driving Insurance Policyholder Innovation Through Partnerships

02 Sep 2025

Contributed by Lukas

For today's insurers, ecosystem partnerships have become essential as accelerating innovation makes in-house development unsustainable, while customer...

The Need for Reinsurance

18 Aug 2025

Contributed by Lukas

So many of today's consumers can provide a good working definition of insurance and its purpose, but when asked about reinsurance, blank stares ensue....

The Next Phase of AI-Powered Life Insurance

03 Aug 2025

Contributed by Lukas

AI has been a game-changer for today's life insurers, from analyzing data sets, to creating personalized risk assessments, to developing more responsi...

Solving Insurance Challenges the Agile Way

21 Jul 2025

Contributed by Lukas

What's one of the most popular words of today's insurers? It's agility -- namely, how the agility of AI-powered platforms can power through manual leg...

Driving Successful Claims Digitalization in Insurance

27 May 2025

Contributed by Lukas

Insurance claims digitization is much more than implementing new technology -- it's delivering superior experiences for adjusters, agents, and policyh...

From Core to More: MPL’s Diversification Journey

18 May 2025

Contributed by Lukas

The MPL industry has experienced a rocky past with serious affordability and availability issues, but is approaching the future with strategic diversi...

Shaping the Future of Insurance: The Power of Partnerships, Data, and Technology

11 May 2025

Contributed by Lukas

Making Sense of P&C System Modernization

07 May 2025

Contributed by Lukas

In today's fast-paced P&C insurance industry, carriers are trying to modernize their core systems with technology that delivers tangible value and evo...

Staying Ahead of Insurance Fraud in Times of Crisis

05 May 2025

Contributed by Lukas

As if natural disasters weren't devastating enough, catastrophic events like floods and fires create perfect opportunities for fraudsters to exploit i...

Unleashing the Power of AI with IBM Z

22 Apr 2025

Contributed by Lukas

Sapiens benefits from working with a variety of future-focused companies that complement our offerings, in particular IBM, whose Z next system helps s...

Weathering the Cost of Living Crisis Through Insurance

16 Apr 2025

Contributed by Lukas

With the increased cost of living a constant fixture of today's news cycle, concerns abound about a possible looming recession. But a tailored insuran...

The Soft Fraud Problem: It’s Bigger Than You Think

06 Apr 2025

Contributed by Lukas

It's well known that fraud remains an ongoing issue in insurance. But soft fraud, namely submitting misinformation to obtain a lower premium or larger...

Sapiens' AI Approach

24 Mar 2025

Contributed by Lukas

What's the insurance industry's favorite two letters? It's 'AI,' as AI technology is transforming today's industry with efficiency, data-driven decisi...

Life Insurance 2.0: Helping Families Navigate Life’s Toughest Moments

18 Mar 2025

Contributed by Lukas

In the everyday business of life, life insurance is just another expense, much like rent/mortgage payments, utilities, and groceries. But life insuran...

Dynamic Deployment and AI: A Dynamic Duo for Price Transformation

24 Feb 2025

Contributed by Lukas

Unlocking Insights: The Power of Geocoding in Insurance Underwriting

02 Feb 2025

Contributed by Lukas

Geocoding -- what is it? Insurers use this location intelligence technology to ask "where is it" to gather, verify, and validate address information f...

The Tech Winds of Change: Insurance Predictions for 2025

26 Jan 2025

Contributed by Lukas

On the heels of every new year comes the inevitable flurry of predictions for the months ahead, and we're kicking off 2025 with our own list of what's...

The State of Online Payments in 2025

19 Jan 2025

Contributed by Lukas

It's 2025, and online payment processing remains alive and well among today's consumers due to its convenience and security. But of the 96% of users w...

GenAI 2025

17 Dec 2024

Contributed by Lukas

Of all the insurance and insurtech highlights of this year, the rise of generative AI (GenAI) has been the most compelling. As we look toward 2025, cr...

The Risks & Rewards Behind Digital Insurance Applications

01 Dec 2024

Contributed by Lukas

Despite the efficiency, automation, and customer engagement of today's digital insurance applications, there's a catch: the rise in risk as applicants...

Care Today, Secure Tomorrow: Unlocking Long-Term Benefits

17 Nov 2024

Contributed by Lukas

Like so many of today's first-world populations, North America is aging. Life expectancies overall are increasing while fertility rates continue to dr...

Tackling Flood Risk: Expert Insights to Protect Your Future

04 Nov 2024

Contributed by Lukas

From biblical times to today, flood risk has been a recurring global problem, projected to surge due to the onset of climate change. Insurers are ofte...

What’s Happening in Today’s Mortgage Industry?

23 Oct 2024

Contributed by Lukas

Today's mortgage industry is anything but business as usual, with dropping rates, rising applications, and the widespread adoption of AI which is tran...

Payments as a Gateway to Modernization

07 Oct 2024

Contributed by Lukas

Anyone who works in insurance knows that the billing and payment experience is a critical touchpoint in the customer journey. Streamlined payment syst...

What’s Behind Insurance Consumers’ Purchasing Behavior?

29 Sep 2024

Contributed by Lukas

Most insurance consumers have their own purchasing requirements, preferences, and processes, often based on their generational cohort characteristics....

Embracing Change: Transforming Insurance Through Customer Feedback

15 Sep 2024

Contributed by Lukas

There's no better way to inform a company's transformation initiatives than through customer feedback, and insurance companies are no different. Insur...

AI Transformation: Unveiling its Generative Power with Microsoft and OpenAI

03 Sep 2024

Contributed by Lukas

Insurtech has been revolutionized by advancements in AI technology, and in particular, Gen AI, which continues to transform underwriting, customer ser...

Innovating for Tomorrow: NAIC's Bond Project

26 Aug 2024

Contributed by Lukas

With the National Association of Insurance Commissioners' (NAIC) bond project well underway, insurers now have clearer guidelines on how to identify a...

Navigating the Gen AI Landscape

12 Aug 2024

Contributed by Lukas

With the proliferation of Generative AI (Gen AI)-applied technologies such as chatbots, ChatGPT, and various cybersecurity tools, it's no surprise tha...

Insurtech and the Start-Up Nation: Navigating Innovation in Israel’s Insurance Ecosystem

29 Jul 2024

Contributed by Lukas

The intersection of insurance and technology – insurtech – has resulted in a multitude of opportunities and successful start-ups, so many of which...

Life Insurers’ Need for Speed (to Market)

15 Jul 2024

Contributed by Lukas

For today's life insurers, it's not just innovation that rules the day; speed to market for new products is critical to maintaining competitive advant...

Revolutionizing Insurance: Sapiens’ Next-Generation AI Platform

01 Jul 2024

Contributed by Lukas

With Sapiens' recently launched, next-generation, comprehensive AI-powered platform, customers benefit from the latest innovative technologies to make...

Changing Trends in Online Financial Transactions

17 Jun 2024

Contributed by Lukas

The changing trends and rapid growth of online financial transactions are easy to understand. With their speed, security, and ease of processing, onli...

The Nordics' Fourth Wave of Digitization

03 Jun 2024

Contributed by Lukas

Our world is in the midst of a fourth wave of digitization, where advances in the internet and its related technologies are becoming inseparable from ...

A Deep Dive into F&C Regulatory Compliance

23 May 2024

Contributed by Lukas

Financial and compliance (F&C) is one of most common corporate buzzwords, but F&C is so much more; the regulation and enforcement of capital markets r...

Narrowing the Protection Gap with Embedded Insurance

19 May 2024

Contributed by Lukas

The age of embedded insurance is upon us -- one where consumers can purchase insurance concurrently with a product or service. This seamless technolog...

Transforming Life Insurance with AI and Predictive Analytics

05 May 2024

Contributed by Lukas

The name of the game in life insurance is not just revenue growth but also operational efficiency, and AI and predictive analytics are making both pos...

The Future of Client Engagement

21 Apr 2024

Contributed by Lukas

Most insurers in today's digital-driven world rank client engagement as a top priority.  Client engagement, most often measured through company socia...

Innovating Insurance: Sapiens and Microsoft Unleash the Power of Generative AI

08 Apr 2024

Contributed by Lukas

The partnership between Sapiens and Microsoft is unleashing the power of Generative AI on the insurance industry, with investment and collaboration th...

Trailblazing Insurtech: AI-Driven Solutions and IBM's Z Ecosystem

03 Mar 2024

Contributed by Lukas

In today's insurtech market, AI-powered technology is at the forefront of innovation and continues to raise the bar of next-generation functionality. ...

Season 2, Episode 4 Plugging Reinsurance Claims Leakage: Today’s Essentials

19 Feb 2024

Contributed by Lukas

Claims leakage remains an ongoing challenge in reinsurance, representing the financial impact of inaccurate or incomplete claims processing. As the in...

Season 2, Episode 3 The Road Ahead: MPL 2024

05 Feb 2024

Contributed by Lukas

With 2024 well underway, the MPL industry continues to trend upward due to fewer staffing challenges, members' strong balance sheets, and overall impr...

Season 2, Episode 2 The Power and Potential of Customer Feedback

22 Jan 2024

Contributed by Lukas

In today's insurance marketplace, there’s incredible power and potential behind customer feedback. Insurers that analyze client insights and perspec...

Season 2, Episode 1 The Road Ahead: Reinsurance 2024

08 Jan 2024

Contributed by Lukas

Will reinsurers face speed bumps or be in the driver's seat in 2024? Inflation, climate change, and the need for additional capital are all expected t...

#12 Looking Back, Looking Forward: Insurance 2023

10 Dec 2023

Contributed by Lukas

From the meteoric rise of AI, the major impact of inflation, and ongoing need for product efficiency and automation, 2023 was a momentous and transfor...

#11 Creating a Digital-First Insurance Ecosystem

26 Nov 2023

Contributed by Lukas

Connecting members in the insurance value chain to bring products closer to customers -- that's the goal of a digital-first insurance ecosystem. Once ...

#10 Bridging the Insurance Talent Gap with AI

13 Nov 2023

Contributed by Lukas

Today's insurance industry is thriving with innovative technologies, next-generation products, and novel methods of customer engagement. But a shrinki...

#9 Customers’ Changing Expectations in the Digital Insurance Age

01 Nov 2023

Contributed by Lukas

In today's digital insurance market, customers' changing expectations, especially when it comes to buying goods and customer service, are often driven...

#8 The Evolving Insurance Risk Landscape

15 Oct 2023

Contributed by Lukas

In the annals of insurance risk, 2023 has been a momentous year. With 17 named storms (six of which were hurricanes), raging wildfires, and rising sea...

#07 The Digital Journey

01 Oct 2023

Contributed by Lukas

Insurers have been on a long and winding digital journey since customer self-service channels became must-haves during and after the pandemic. Althoug...

#06 The Great Unlock: AI/ML and Decision Management for Transformation

18 Sep 2023

Contributed by Lukas

AI/machine learning (ML) and decision management: two separate innovations that are even more powerful in tandem. This phenomenon is known as the "Gre...

#05 Reimaging Insurance for the Gig Economy

04 Sep 2023

Contributed by Lukas

As the gig economy continues to flourish, more workers are earning most of their income through hybrid and flex-time positions. But affordable healthc...

#04 The Impact of AI on the Future of Insurance

20 Aug 2023

Contributed by Lukas

Throughout today's insurance ecosystem, AI is the topic of the moment. How it will affect digital transformation, disrupt solution workflows, and pote...

#03 The Reinsurance Response to Climate Change

06 Aug 2023

Contributed by Lukas

As the severe weather effects of climate change become more frequent, reinsurers must contend with greater liability and risk. Listen as host Patrick ...

#02 The Aging of the Insurance Workforce

23 Jul 2023

Contributed by Lukas

Today’s aging insurance industry workforce faces serious challenges as many of its baby-boomer professionals are on the cusp of retirement, with a s...

#01 The Case for the Cloud

07 Jul 2023

Contributed by Lukas

Listen as Graham Gordon, Sapiens’ Director of Product Strategy P&C EMEA, presents the case for the cloud in today’s insurance markets with host Pa...