Scaling Practice Management by Talkie.ai
Episodes
ER Doctor Turned CEO on Building a Culture That Heals | Dr. Joy Evers, MD
14 Apr 2026
Contributed by Lukas
What does it actually look like when a practice puts culture first - not as a slogan, but as an operating system?Dr. Joy Evers - board-certified emerg...
Physician-Founder on Adding a Digital Layer to Patient Care | Elizabeth Edens, MD
03 Apr 2026
Contributed by Lukas
Most practices know they should be doing more with technology. Fewer have actually built it out.Dr. Elizabeth Edens - Founder of Health Meets Wellness...
How to Scale a Direct Primary Care Practice to 11 Locations | Kyle Rickner, MD
30 Mar 2026
Contributed by Lukas
Why is the direct primary care (DPC) model gaining so much popularity? And what does it actually take to scale a direct primary care practice - from a...
How Travel Staffing and AI Are Solving Healthcare's Flexibility Problem | Justin Lambert
11 Mar 2026
Contributed by Lukas
What's quietly burning out your best clinicians - and what can practice managers actually do about it?Justin Lambert, CEO at Nomad Health - a leading ...
Healthcare Marketing When Outcomes Aren't Guaranteed | Jennifer Knowlton
25 Feb 2026
Contributed by Lukas
What does healthcare marketing strategy look like when you can't promise a happy ending? Jennifer Knowlton, Director of Digital Marketing at The Care ...
Cheri Cobb – How to Stop Wasting Marketing Dollars with Smarter Lead Management
20 Feb 2026
Contributed by Lukas
What's the point of investing in marketing if your front desk lets the leads slip away? Cheri Cobb, founder of Cheri Cobb Creative and a 15-year veter...
Melissa DelFino – Leading with Emotional Intelligence and Systems That Actually Work
02 Feb 2026
Contributed by Lukas
Follow us for more practice management advice!In this episode, Jakub Grajcar sits down with Melissa DelFino, founder of Modern Distinction, a practice...
Amanda Buchanan – Maximizing Revenue Through Billing Software, DME, and Automation
26 Jan 2026
Contributed by Lukas
Follow/rate the show for more practice manager tips!In this episode, Jakub Grajcar sits down with Amanda Buchanan, Director at Voyage Practice Managem...
Jacqueline Waterhouse – Balancing Growth and Regulatory Compliance
12 Jan 2026
Contributed by Lukas
In this episode, healthcare success and compliance consultant Jacqueline Waterhouse, COT, joins Jakub Grajcar to dismantle the idea that compliance is...
Tiffany Burke – Beyond the EHR: Staffing, Culture, and Staying Ahead
05 Dec 2025
Contributed by Lukas
In this episode, host Jakub Grajcar sits down with Tiffany Burke, an independent consultant with 22 years of experience in healthcare IT and practice ...
Sanjeet Kumar – Mastering the 3 Pillars of Practice Growth
27 Nov 2025
Contributed by Lukas
In this episode, Jakub Grajcar sits down with Sanjeet Kumar, CEO of OnSure Health LLC and a 20-year veteran in US healthcare. Sanjeet shares his exper...
Evan Grossman – Reducing Physician Burnout Through Inbox Automation
29 Oct 2025
Contributed by Lukas
In this episode, Evan Grossman, co-founder and Chief Product Officer at Affineon Health, joins Jakub Grajcar to break down how AI-driven inbox solutio...
Shereese Maynard – Breaking Policy Fatigue and Building Smarter Practices
20 Oct 2025
Contributed by Lukas
In this episode, healthcare strategist, speaker, and compliance expert Shereese Maynard joins host Jakub Grajcar to expose one of the biggest hidden b...
Christina King – Balancing Empathy and Technology in Healthcare
30 Sep 2025
Contributed by Lukas
In this episode, Christina King, Vice President of Revenue Cycle Operations at Nevada Heart and Vascular Center, sits down with Jakub Grajcar to explo...
Jonathan Cummins – Stop Back-Burnering Patient Communication
18 Sep 2025
Contributed by Lukas
Jonathan S. Cummins has spent two decades helping practices and payers solve one critical problem: keeping patients engaged. As CEO at GuideUp Health ...
Evan Steele – The Future of Reputation Management in Healthcare
26 Aug 2025
Contributed by Lukas
In this episode, Evan Steele, CEO of rater8, joins Jakub Grajcar to break down the do’s and don’ts of managing your practice’s online reputation...
John Lynn – Can AI Fix What’s Broken in Healthcare?
11 Aug 2025
Contributed by Lukas
Veteran podcaster and Founder / Chief Editor of Healthcare IT Today, John Lynn, joins Jakub Grajcar to tackle one of the biggest questions in medicine...
Nacole Hodge – Reclaiming the ‘Why’ of Your Healthcare Career & Getting the Most from Epic EHR
29 Jul 2025
Contributed by Lukas
In this episode, independent Epic consultant and career coach Nacole Hodge joins Jakub Grajcar to unpack the twin challenges of silent burnout and clu...
Jennifer Lagemann – The Power of Branding in Healthcare Practices (and How It Affects Your Staff)
16 Jul 2025
Contributed by Lukas
How can practice managers balance business growth with patient care? In this episode, Jennifer Lagemann, founder of NextJenn Copy, reveals how to grow...
Max Salamonowicz – How Migam.ai Built Real-Time ASL AI for the Deaf Community
30 Jun 2025
Contributed by Lukas
Max Salamonowicz, Head of AI at MIGAM, joins the show with a powerful sense of purpose: to bring real-time, AI-powered sign language interpretation to...
Fareed Taghvaee – Earthquakes, EHRs, and the Complex World of Medical Billing in Primary Care
09 Jun 2025
Contributed by Lukas
In this episode of Scaling Practice Management, host Jakub Grajcar sits down with Fareed Taghvaee, Senior Director of Partnerships at Elation Health, ...
Calvin Gooley – Patient Acquisition Tips from a Healthcare Marketing CEO
26 May 2025
Contributed by Lukas
What do a 15-passenger ski van, unintentional healthcare careers, and patient acquisition have in common? They all come up in this chat with Calvin Go...
Angela Presley – How Practices Can Adopt New Tech Faster
12 May 2025
Contributed by Lukas
What’s standing between groundbreaking healthcare tech and the people who actually need it? Bureaucracy, outdated incentives, and yes—still those ...
Rafael Salazar – What to Fix Before You Scale Your Practice
29 Apr 2025
Contributed by Lukas
In this episode, Rafi Salazar (CEO of RehabU Practice Solutions, host of the Better Outcomes Show) joins Jakub to unpack what really scales in healthc...