Served. by Kanpla
Episodes
EP #17: The Most Expensive Mistake in Contract Catering Happens Before Service
29 Jan 2026
Contributed by Lukas
Why food waste is designed into menus, planning, and leadership decisionsFood waste in contract catering doesn’t start in the kitchen. It starts wit...
EP #16: The 2026 Outlook: What Will Really Shape Foodservice & Contract Catering
14 Jan 2026
Contributed by Lukas
2025 didn’t just pass - it exposed the fault lines in contract catering.Some operators moved forward. Others stood still. And a few quietly fell beh...
EP #13: Founder Story: From Global Giant to Danish Challenger - How Christian Lunner Built SERWIZ
17 Nov 2025
Contributed by Lukas
When Sodexo left Denmark during the pandemic, Christian Lunner faced a choice: walk away or build something new. In this Served. Founder Story, the CE...
EP #12: Founder Story: Building Houston & Hawkes - Purpose, People, and a Pandemic
28 Oct 2025
Contributed by Lukas
In this episode of Served. Founder Stories, Peter Baech sat down with Simon Houston FIH, Co-founder and Director of Houston & Hawkes, to explore h...
EP #10: M&A in Contract Catering: Behind the Deals Shaping the Industry
18 Sep 2025
Contributed by Lukas
Mergers and acquisitions (M&A) have always been part of the contract catering world - but in recent years, M&A activity has accelerated. From ...
EP #9: Customer Experience That Sticks: Lessons from Former Aramark CXO and 4xi’s Tony Johnson
09 Jul 2025
Contributed by Lukas
In this episode of Served., Peter Baech talks with Tony Johnson, CCXP, former Chief Experience Officer (CXO) at Aramark and now CXO at 4xi Global Cons...
EP #8: From Sandwiches to the C-Suite: Catharine Barras on Leadership, Global Contracts, and the Future of Food Service
09 Jun 2025
Contributed by Lukas
She started by making sandwiches at 5am. Now she leads global strategy for Sodexo. In this wide-ranging conversation, Catharine Barras shares career l...
EP #7: Making ESG Pay Off: Turning Operational Challenges Into ESG Gold by Gina Camfield from Aramark
20 May 2025
Contributed by Lukas
Welcome back to Served., where we dig into the ideas shaping the future of foodservice. This week, we’re talking about ESG, not as a PR exercise, bu...
EP #6: More Than Just a Free Coffee: Why Contract Caterers Need Loyalty by George Gee - The Mastermind behind the Costa Loyalty Programme
28 Apr 2025
Contributed by Lukas
Welcome back to another edition of Served., where we explore ideas shaping the future of foodservice. This week, we’re diving into a core ingredient...
EP #4: Behind the Bid: What Really Wins Catering Tenders in 2025
01 Apr 2025
Contributed by Lukas
Tenders shape the future of contract catering. They determine who gets to serve food the food, and create experiences in offices, universities, and pu...
EP #3: The Evolution of Contract Catering: Insights from Chis Chidley from Compass Group on the APAC market
18 Mar 2025
Contributed by Lukas
In this episode of Served., we had the pleasure of sitting down with Chris Chidley, Chief Commercial Officer for Compass Group in the Asia-Pacific (AP...
EP #2: The Future of Work and Workplace Dining: Insights from Henrik Jarleskog from Sodexo
01 Mar 2025
Contributed by Lukas
The world has developed rapidly over the last few years, where especially remote work caused by the pandemic has played a huge role in shaping how wor...
EP #1: The story behind the £475 million Contract Catering exit by Bill Toner
23 Feb 2025
Contributed by Lukas
The Contract Catering industry is no stranger to bold leaders, but few have tackled the challenges and opportunities of the sector quite like Bill Ton...