ServiceNow Pilots by SPOC
Activity Overview
Episode publication activity over the past year
Episodes
Ep12: From Code to Process: The Essential Role of Consultants in ServiceNow Projects
10 Sep 2024
Contributed by Lukas
Guest: Agnieszka Kozłowska, ServiceNow Solution Consultant Host: Marcel Sowiński, Customer Success Manager In this episode, we discuss when and why...
Ep11: Navigating Financial Industry Challenges: AI, Risk Assessment, and the Future
13 Aug 2024
Contributed by Lukas
[Webinar recording] Ensuring DORA Compliance with ServiceNow
04 Jul 2024
Contributed by Lukas
Webinar: Ensuring DORA Compliance with ServiceNow - Learn How in Just 45 Minutes! Join our 45-minute webinar and unlock the full potential of ServiceN...
Ep10: Expert Tips for Platform Maintenance & Support Services
03 Jul 2024
Contributed by Lukas
Guest: Milena Szklarska-Behlke, Engineering Manager Host: Marcel Sowiński, Customer Success Manager In this episode, we're talking about the cru...
CoffeeNOW#12 - FastTrack to DORA & Risk Products RoadMap
12 Jun 2024
Contributed by Lukas
Guests: Piotr Górnikiewicz, Senior Account Executive at SPOC Host: Adam Bernas, Certified Master Architect at SPOC This 30-min session is dedicated t...
CoffeeNOW#11 - Knowledge24 Case Studies
21 May 2024
Contributed by Lukas
Guests: Marcin Tyburski - SPOC CEO, Piotr Górnikiewicz - Senior Account Executive, Kamil Gumienny - Lead of Outsourcing Services Host: Adam Bernas, C...
CoffeeNOW#10 - Insights after ServiceNow Knowledge 2024 🤖
15 May 2024
Contributed by Lukas
Guest: Marcin Tyburski, SPOC CEO Host: Adam Bernas, Certified Master Architect at SPOC This 30-minute session is taking place right after the Service...
Ep.9: From Hard-Code to LOW-CODE! Transforming the IT world in the App Engine Era
04 Mar 2024
Contributed by Lukas
Host: Marcel Sowiński, Customer Success Manager Guest: Tomasz Sienkiewicz, Sr. ServiceNow Consultant focused on the App Engine 🔍 Episode Overvie...
CoffeeNOW#9 - My favourite ServiceNow case studies
20 Feb 2024
Contributed by Lukas
Host: Adam Bernas, Certified Master Architect at SPOC In this episode, Adam will take you through selected ServiceNow case studies showcasing the wid...
Ep.8: How Reporting in ServiceNow Can Save Your Time, Money, and Headaches!
19 Feb 2024
Contributed by Lukas
Host: Marcel Sowiński, Customer Success Manager Guest: Karol Skałowski, ServiceNow Senior Solution Consultant 🔍 Episode Overview: In this episo...
Ep. 7: Take Control Of Your Project - ServiceNow Strategic Portfolio Management Explained
05 Feb 2024
Contributed by Lukas
Host: Marcel Sowiński, Customer Success Manager Guest: Agnieszka Kozłowska, ServiceNow Senior Solution Consultant 🔍 Episode Overview: Join us in ...
CoffeeNOW#8 - ServiceNow as shortcut to Digitalization
01 Feb 2024
Contributed by Lukas
Host: Adam Bernas, Certified Master Architect at SPOC We 're discussing how to support the enterprise's path to digitization using the Servic...
Ep. 6: This May Happen if You DON'T Include Testers in ServiceNow Projects
24 Jan 2024
Contributed by Lukas
Host: Marcel Sowiński, Customer Success Manager Guest: Przemysław Girguś, Senior Guality Assurance Engineer Host: Marcel Sowiński, Customer Succ...
Ep. 5: The Power of Partnership in ServiceNow - #BetterTogether Philosophy Explained
08 Jan 2024
Contributed by Lukas
Host: Marcel Sowiński, Customer Success Manager at SPOC Guest: Jakub Gromek, ServiceNow, Account Executive 🌐 In this episode, we sit down with...
CoffeeNOW#7 - Strategic Portfolio Management - how to handle financial aspects?
13 Dec 2023
Contributed by Lukas
Hosts: Agnieszka Kozłowska, ServiceNow Solution Consultant & Adam Bernaś, Certified Master Architect at SPOC This session will be dedicated to S...
Ep.4: ServiceNow in Your Pocket - Exploring the Mobile Application
11 Dec 2023
Contributed by Lukas
Host: Marcel Sowiński, Customer Success Manager Guest: Sylwester Jassa, ServiceNow Advisory Consultant 📱 In this episode, we explore the Service...
CoffeeNOW#6 - Growing demand for BusinessApps: Low-code&CitizenDevelopment in ServiceNow
05 Dec 2023
Contributed by Lukas
Host: Tomasz Sienkiewicz, Technical Solution Consultant at SPOC In this session we are going to explore the surging demand for citizen development and...
CoffeeNOW#5 - Lessons learned from CSDM projects
30 Nov 2023
Contributed by Lukas
Host: Adam Bernas, Certified Master Architect at SPOC In our initial Common Service Data Model session, we deep-dived into the purpose and underlying ...
CoffeeNOW#4 -How to make customers fall in love with ServiceNow even more?
30 Nov 2023
Contributed by Lukas
Host: Karol Skalowski, Senior ServiceNow Solution Consultant at SPOC This 30-min session is dedicated to the topic: How to make your customers even mo...
Ep.3 The Truth behind ServiceNow Implementation: story of KMD for NEC Corporation
27 Nov 2023
Contributed by Lukas
Host: Marcel Sowinski, Customer Success Manager at SPOC Guests: Michal Gorzkowski, Project Lead & Damian Kot, Global Solution Architect from KMD W...
CoffeeNOW#3 - Common Service Data Model review
14 Nov 2023
Contributed by Lukas
Host: Adam Bernas, Certified Master Architect at SPOC In this session Adam shares his experience about pain points and benefits of Common Service Dat...
Ep.2 How much does ServiceNow cost?
14 Nov 2023
Contributed by Lukas
Host: Marcel Sowiński, Customer Success Manager at SPOC Guest: Marcin Tyburski, SPOC CEO So.... How much does it cost❓ The question that we all hav...
CoffeeNow#2 - The Power of Gen AI in ServiceNow Vancouver Release
08 Nov 2023
Contributed by Lukas
Host: Adam Bernas, Certified Master Architect at SPOC With its revolutionary Gen/AI features, ServiceNow Vancouver release stands out in the consta...
CoffeeNOW#1 - The Power of Gen AI in ServiceNow Vancouver Release
08 Nov 2023
Contributed by Lukas
Host: Adam Bernas, Certified Master Architect introduces the CoffeeNow series 💬 Share your thoughts! Drop your comments and suggestions for future...
Ep.1 What is ServiceNow?
31 Oct 2023
Contributed by Lukas
Host: Marcel Sowiński, Customer Success Manager at SPOC Guest: Marcin Tyburski, SPOC CEO The 1st Episode - it couldn't have been any other start ...
[Webinar recording] Unlimited possibilities of Predictive Intelligence and AI
24 Oct 2023
Contributed by Lukas
Exceptional episode - recording of a webinar conducted - 3 ways to improve your ServiceNow Platform usability. Predictive Intelligence is an artifici...
[Webinar recording] Service Portal UX traps
23 Oct 2023
Contributed by Lukas
Exceptional episode - recording of a webinar conducted - 3 ways to improve your ServiceNow Platform usability. „I use the portal because I have to...
ServiceNow Pilots - pilot
16 Oct 2023
Contributed by Lukas
🎙Welcome to the podcast, the ultimate destination for all things related to ServiceNow! I'm Marcel, a huge technology and Star Wars fan, and ...