#shifthappens in the Digital Workplace Podcast

Ep. 123: Utilizing AI as an Organizational Truth Serum

02 Apr 2026

Contributed by Lukas

Most AI strategies struggle not because the technology is immature, but because organizations treat AI as a technical upgrade instead of an organizati...

Ep. 122: Build AI That People Welcome

05 Mar 2026

Contributed by Lukas

What if AI could do more than automate tasks—what if it could transform how your organization solves problems, builds trust, and drives innovation? ...

Ep. 121: Turning Hype Into Habit: Making AI Adoption Stick

19 Feb 2026

Contributed by Lukas

AI is everywhere, but turning it into lasting value is a challenge for every organization. In this episode of #shifthappens, Claire Engels, Senior Man...

Ep. 120: Prevent Before You Respond: Mastering Cybersecurity

05 Feb 2026

Contributed by Lukas

Greg van der Gaast, cybersecurity leader and founder of Sequoia Consulting, shares why modern security keeps failing — and it’s not because attack...

Ep. 119: AI in Action: From Change to Competitive Advantage

22 Jan 2026

Contributed by Lukas

Ally Ward, M365 Product and Platform Services Manager at a leading global law firm, shares how innovation takes shape in one of the most complex busin...

Ep. 118: Your Best PR Is You: Building Your Brand and Network Through Change

18 Dec 2025

Contributed by Lukas

How do you thrive when cultural expectations, career pivots, and global moves collide? In this episode of #shifthappens, we sit down with Angela Chen,...

Ep. 117: AI Can Find Talent, Only You Can Build Leaders

11 Dec 2025

Contributed by Lukas

In this #shifthappens episode, Travis Hann, Co-Founder and Managing Partner at Pender & Howe and Board Member at Kestria, shares how AI is transfo...

Ep. 116: The Future of Work is Human

20 Nov 2025

Contributed by Lukas

Work today feels busier than ever, and yet, we’re all expected to do more. That tension between what people can give and what organizations demand i...

Ep. 115: Autonomous Transit That Builds Trust and Community

13 Nov 2025

Contributed by Lukas

Autonomy in tech is already changing how we move. In this episode, Michael Kelly, Chief Strategy Officer of Mozee, shares how people-first technology ...

Ep. 114: The Foundation of AI Adoption Success in Healthcare

30 Oct 2025

Contributed by Lukas

In this #shifthappens episode, Ghazenfer Mansoor, CEO and founder of Technology Rivers, shares how real AI adoption in healthcare starts with trust, n...

Ep. 113: From Single-Use to System Change

16 Oct 2025

Contributed by Lukas

Plastic pollution is an environmental crisis and a leadership challenge. In this episode of #shifthappens, we sit down with Nanette Medved Po, founder...

Ep. 112: Beyond the Pitch Deck: Turning Whiteboard Ideas to Market Wins

02 Oct 2025

Contributed by Lukas

Virtual CMO for B2B Tech Companies Mark Donnigan shares his philosophy: Don’t compete – create. In this #shifthappens episode, Mark explains how i...

Ep. 111: Tectonic Shifts, Agentic AI, and the Human Advantage in Ecosystem Strategy

18 Sep 2025

Contributed by Lukas

Thriving in the partner ecosystem takes more than great tech. In this episode of #shifthappens, Vince Menzione, founder of Ultimate Partner and former...

Ep. 110: From Novelty to Necessity: How Agentic AI Is Reshaping Enterprise Value

04 Sep 2025

Contributed by Lukas

Agentic AI is becoming a strategic layer in enterprise operations. In this #shifthappens episode, Shashank Kapadia, AI and Machine Learning Thought Le...

Ep. 109: AI Trust Builds When Leaders Prompt First

21 Aug 2025

Contributed by Lukas

AI adoption starts with small, visible habits, not just with strategy decks. In this #shifthappens episode, Matt Berg, Microsoft’s Director of AI Bu...

Ep. 108: Developing Leaders Who Drive Real Change

31 Jul 2025

Contributed by Lukas

Leadership in complex times isn’t about having all the answers; it’s about knowing how to create the conditions for learning, trust, and growth. I...

Ep. 107: Soft Skills: What AI Can’t Replace Still Matters Most

17 Jul 2025

Contributed by Lukas

When AI reshapes the workplace, emotional intelligence becomes your edge. Vladimer Botsvadze, globally recognized marketing influencer by Thinkers360...

Ep. 106: Next-Level Leadership to Thrive in the AI Era

03 Jul 2025

Contributed by Lukas

AI is reshaping modern leadership — and Jeff Epstein is here to help us decode the shift. In Part 2 of our two-part series, we go beyond the balance...

Ep. 105: The CFO’s Blueprint from Finance Leader to Business Transformer

01 Jul 2025

Contributed by Lukas

What separates a good CFO from a transformational one? Jeff Epstein, Operating Partner at Bessemer Venture Partners and former Oracle CFO, breaks it d...

Ep. 104: Audits, Automation, and AI: The Future of Financial Governance

12 Jun 2025

Contributed by Lukas

The finance world is shifting fast, and AI is leading this change. However, how can organizations use it responsibly to maintain trust and stay compli...

Ep. 103: It’s Not Just Code Anymore: AI That Thinks

28 May 2025

Contributed by Lukas

AI is moving fast, and for Ron Green, co-founder and CTO of kungfu.ai, it’s about more than just new tools. It’s about how to work with them. In t...

Ep. 102: AI Adoption: How to Make AI Work for Your Business

08 May 2025

Contributed by Lukas

AI is here to stay, but are businesses using it effectively? In this episode, Kevin Dean, President and CEO of ManoByte, shares how companies can move...

Ep. 101: Scaling Smarter: How MSPs Can Leverage AI, Security, and Strategic Partnerships

24 Apr 2025

Contributed by Lukas

The Managed Service Provider (MSP) industry is undergoing a major shift as AI, automation, and cybersecurity redefine business operations. In this #sh...

Ep. 100: AI, Deepfakes, and Cybersecurity: Why Protection Must Come First

10 Apr 2025

Contributed by Lukas

#shifthappens 100th episode dives into one of the biggest challenges in tech: staying secure while pushing innovation forward. In this episode, Crayon...

Ep. 99: Cybersecurity in the Age of AI: Navigating Threats with Confidence

27 Mar 2025

Contributed by Lukas

Cybercrime is advancing fast, with AI playing a significant role in both attacks and defense. In this episode of #shifthappens, we sit down with cyber...

Ep. 98: From Insight to Impact: How Quality Data and AI Shape the Future

13 Mar 2025

Contributed by Lukas

AI is transforming data security, but not by changing the rules; it’s amplifying both risks and rewards. In this episode of the #shifthappens podcas...

Ep. 97: Building a More Inclusive Future: How AI is Transforming Accessibility

20 Feb 2025

Contributed by Lukas

The future of accessible AI isn't just about creating new technologies – it's about ensuring technologies serve everyone regardless of abi...

Ep. 96: The Transformative Power of AI Agents: Democratizing Innovation and Opportunity

06 Feb 2025

Contributed by Lukas

AI agents represent the next frontier in artificial intelligence. Unlike traditional AI, which requires explicit instructions, AI agents can take acti...

Ep. 95: Leadership Principles That Drive Big Bet Transformation

23 Jan 2025

Contributed by Lukas

Leadership plays a crucial role in driving digital transformation. A hands-on approach is exemplified by leaders like Jeff Bezos and Satya Nadella, wh...

Ep. 94: Technology Innovation and Digital Transformation in the Public Sector

02 Jan 2025

Contributed by Lukas

Join us as Javier Inclán, Assistant Inspector General for Management and CIO at the National Science Foundation - Office of Inspector General (NSF OI...

Ep. 93: AI in Accounting: Addressing Resistance to Adoption and Change Management

19 Dec 2024

Contributed by Lukas

Imagine a world where sorting through stacks of invoices and summarizing financial reports is no longer a tedious task, but one accomplished quickly a...

Ep. 92: Moving Beyond AI Hype to Responsible Implementation

05 Dec 2024

Contributed by Lukas

The business technology landscape is rapidly evolving, but not in the ways many expected. Rather than returning to "normalcy" following the ...

Ep. 91: Overcoming AI Resistance Through Education

21 Nov 2024

Contributed by Lukas

One of the key challenges in AI adoption is overcoming resistance rooted in misconceptions about what AI is and how it works. Daniel Larsson, Senior A...

Ep. 90: AI is a Copilot, Not an Autopilot

07 Nov 2024

Contributed by Lukas

How can we overcome the stigma that when one uses AI, it means they didn’t put any thought into their task? By understanding AI's strengths and...

Ep. 89: Women in Tech and the Role of AI in Diversity, Equity, and Inclusion

24 Oct 2024

Contributed by Lukas

Empowering women in technology through education, mentorship, and networking—this is the mission of Christine Bongard, the co-founder and CEO of the...

Ep. 88: A Closer Look at GenAI in Portugal

10 Oct 2024

Contributed by Lukas

Portugal is experiencing a cultural and digital shift with the bring-your-own-AI trend spanning across generations. According to the 2024 Work Trend I...

Ep. 87: Embracing AI and Innovation in Vietnam

26 Sep 2024

Contributed by Lukas

According to the Microsoft Work Trend Index, 88% of knowledge workers in Vietnam use generative AI, higher than the global average of 75%. Vietnam has...

Ep. 86: How GenAI is Reshaping Business in Australia and New Zealand

12 Sep 2024

Contributed by Lukas

The rapid advancement of artificial intelligence (AI) is transforming the global business landscape, and Australia and New Zealand are no exception. I...

Ep. 85: AI Learning and Development in the Future Workplace

29 Aug 2024

Contributed by Lukas

Artificial intelligence (AI) is no longer a futuristic concept but a transformative tool reshaping industries and revolutionizing the way we live, lea...

Ep. 84: The Future of Internet Search and Content Creation

15 Aug 2024

Contributed by Lukas

Many businesses are concerned about the impact of AI on content creation and SEO. Greg Brooks, Partner and CMO at SearchTides, offers a balanced persp...

Ep. 83: The Art of Writing in the Age of AI

01 Aug 2024

Contributed by Lukas

How can writers strike a balance between the human element and AI collaboration? In this engaging episode of #shifthappens, Nick Usborne, a pioneer in...

Ep. 82: More than Success and Failures: When Growth and Learning Lead to Outcomes

18 Jul 2024

Contributed by Lukas

It’s not always about successes and failures, each step and experience are just as important in your journey to transformation. In this episode of #...

Ep. 81: Adapt to Change: Microsoft's Success Strategy

02 Jul 2024

Contributed by Lukas

The only thing constant in life is change. In this episode of the #shifthappens Podcast, Eric Savitz, Associate Editor for Technology at Barron's...

Ep. 80: Harnessing the Power of Personal Branding: Scott Brant's Transformative Journey

20 Jun 2024

Contributed by Lukas

Building a strong personal brand can be a game-changer for your career and business growth. In this episode of the #shifthappens Podcast, Scott Brant,...

Ep. 79:  Unlocking the Unstoppable Mindset with Jason Yarusi’s LIVE 100 and 432 WON the Day Success Formula

06 Jun 2024

Contributed by Lukas

In a world that moves at the speed of light, it takes a special kind of determination to not just survive, but to thrive. In this captivating episode ...

Ep. 78: Maximizing AI Adoption and Extensibility with Dona Sarkar

21 May 2024

Contributed by Lukas

In this episode of #shifthappens, Dona Sarkar, Chief Troublemaker for Copilot and AI Extensibility at Microsoft, takes us on an immersive exploration ...

Ep. 77: A Look into the Future with Artificial General Intelligence

09 May 2024

Contributed by Lukas

In this #shifthappens podcast episode, AvePoint Chief Brand Officer Dux Raymond Sy dives into a fascinating conversation with Peter Voss, the CEO and ...

Ep. 76: Transforming Employee Experience with AI and Microsoft Copilot

25 Apr 2024

Contributed by Lukas

In this episode of the #shifthappens podcast, Richard Harbridge, Chief Technology Officer at 2toLead, Microsoft MVP, and AvePoint Community Champion, ...

Ep. 75: MSPs as Technology Partners: Leading Organizations to Digital Transformation Success

11 Apr 2024

Contributed by Lukas

Matthew Bookspan, CEO of Orlando-based MSP Blacktip, joins the #shifthappens podcast to discuss enabling digital transformation for organizations, lar...

Ep. 74: Building an Information Management Foundation for Human-AI Collaboration

03 Apr 2024

Contributed by Lukas

In today’s episode of the #shifthappens podcast, AvePoint Chief Brand Officer, Dux Raymond Sy, and AvePoint Chief Strategy Officer and Chief Marketi...

Ep. 73:  How Governments Worldwide Are Using AI to Transform Public Services

21 Mar 2024

Contributed by Lukas

In this episode, we catch up with Angela Heise, Corporate Vice President of Worldwide Public Sector at Microsoft, about how governments and public sec...

Ep. 72:  Ctrl Alt Delete: Learning Cognitive Decluttering to Unlock Your Full Potential

07 Mar 2024

Contributed by Lukas

Renie Cavallari, author of HEADTRASH: Dumping Toxic Habits and Clearing Emotional Clutter, joins the #shifthappens podcast to discuss how to overcome ...

Ep. 71:  Riding the Waves of Change in Cybersecurity: How partners can prepare customers for emerging threats and generative AI

22 Feb 2024

Contributed by Lukas

In this episode, Kyle Alspach, Senior Editor at CRN, discusses major shifts happening in cybersecurity and the potential impacts of generative AI. Hea...

Ep. 70:  Evolving Cybersecurity: Key Trends and Best Practices for Organizations

08 Feb 2024

Contributed by Lukas

Senior editor JP Ruth from InformationWeek joins us in our latest episode to discuss the latest cybersecurity trends, including notification requireme...

Ep. 69:  People First, Tech Second: Leading with Kindness in Times of Digital Transformation

22 Dec 2023

Contributed by Lukas

In this episode, we catch up with Gino Degregori, President & CEO of Bravo Consulting Group, and discuss leading with kindness in times of digital...

Ep. 68:  The Future of Work in the Age of AI

14 Nov 2023

Contributed by Lukas

In this episode, we sit down with Microsoft's Jared Spataro to discuss how artificial intelligence is fundamentally changing the nature of work. ...

Ep. 67:  Lessons in Digital Transformation from Johnson Controls

26 Oct 2023

Contributed by Lukas

In this episode, we explore how Johnson Controls rapidly adopted Microsoft Teams and built a Digital Champions program during the pandemic, with insig...

Ep. 66:  Leading with Vulnerability in Today’s Modern Workplace

04 Oct 2023

Contributed by Lukas

In this episode, best-selling author Jacob Morgan talks about his new book Leading with Vulnerability and discusses the evolving employer-employee dyn...

Ep. 65: Embracing Change and AI to Evolve Your Brand Storytelling

19 Sep 2023

Contributed by Lukas

In this episode, best-selling author and Microsoft senior storyteller Miri Rodriguez discusses how brands can balance empathy and business growth amid...

Ep. 64: How to Embrace Technology for Digital Workplace Success

05 Sep 2023

Contributed by Lukas

In this episode, we dive into the world of digital workplace transformation with Keshav Puttaswamy, an expert from Microsoft. Discover the exciting po...

Ep. 63: Having a Digital First Mindset

28 Aug 2023

Contributed by Lukas

In this episode, Tanya Hannah, CIO of Aon North America, discusses the importance of embracing a digital-first mindset in today's rapidly evolvin...

Ep. 62:  Navigating the AI Revolution: Challenges and Opportunities in the Digital Workplace

09 Aug 2023

Contributed by Lukas

In this episode, Julia Glidden, Board Chair of Pivotl, discusses the challenges and opportunities presented by AI in the digital workplace. She discus...

Ep. 61: Modernizing the Digital Workplace: A People-First Approach with Stephanie Hung

25 Jul 2023

Contributed by Lukas

In this episode, Stephanie Hung, CIO of Asian Development Bank, shares insights on modernizing the digital workplace. She emphasizes the importance of...

Ep. 60: What is FedRAMP Certification and Why Does It Matter?

06 Apr 2022

Contributed by Lukas

Modern workplace solutions, paired with the right safeguards, can help take public sector organizations’ important work to the next level. But how d...

Ep. 59: How Estonia Fully Digitized its Government Services (and You Can Too)

30 Mar 2022

Contributed by Lukas

You don’t need cutting-edge AI to bring your processes and services into the future. Learn how Estonia, one of the most digitally advanced countries...

Ep. 58: How Can I Make Remote Learning Effective?

23 Mar 2022

Contributed by Lukas

When the pandemic began and the world went into lockdown, it became clear how unprepared the school system was for remote learning. With the help of c...

Ep. 57: Delivering A Digital Workplace with HAVI

16 Mar 2022

Contributed by Lukas

Looking for a roadmap to the digital workplace? Hear from leading supply-chain management organization HAVI on how to successfully implement new techn...

Ep. 56: Do I Need a Virtual Data Room?

09 Mar 2022

Contributed by Lukas

Mergers and acquisitions are booming, and most deals are now taking place online. Discover why a virtual data room (VDR) is an essential tool for coll...

Ep. 55: Clean Up Your Digital Transformation with Tips from Dyson

02 Mar 2022

Contributed by Lukas

The pandemic has created a world with a heavier reliance on technology. Corporate digital transformation is no longer an option to thrive; it’s a ne...

Ep. 54: Microsoft Teams on the Frontlines

23 Feb 2022

Contributed by Lukas

For frontline workers balancing safety and busy workloads, Microsoft Teams is playing a central role with functions designed specifically for them. Le...

Ep. 53: Building Value and New Revenue for MSPs with Ingram Micro Cloud

16 Feb 2022

Contributed by Lukas

As hybrid work evolves, managed service providers have big opportunities ahead. Are you ready? An industry leader shares valuable ways for MSPs to nur...

Ep. 52: Bringing Broadband to Everyone with Vickie Robinson of Microsoft Airband

08 Dec 2021

Contributed by Lukas

More than 100 million Americans do not use the Internet at broadband speeds, according to Microsoft. Which is why the company’s Airband initiative s...

Ep. 51: Productivity Hacks for Microsoft Teams

01 Dec 2021

Contributed by Lukas

Did you know more than 300 new features have been added to Microsoft Teams in the past year (yes, you read that right!) Tune in to hear about some of ...

Ep. 50: Transforming Municipal Services Delivery with Devonport City Council

24 Nov 2021

Contributed by Lukas

Learn how a local government in Tasmania shed a reliance on outdated technology to obtain self-service and cloud-hosted solutions for efficiency and p...

Ep. 49: Why Should I Care About Data Residency?

17 Nov 2021

Contributed by Lukas

It pays to know where your data lives. And for some industries and countries, it’s mandatory. Get the scoop on how GDPR and other regulations unders...

Ep. 48: Navigating Work-Life Changes with Adam and Helen Harmetz of Mind the Beet

10 Nov 2021

Contributed by Lukas

Join us for a flavorful discussion about life, work, and family. The spouses and co-authors of Mind the Beet, a new blog, are also Microsoft veterans ...

Ep. 47: What Is Microsoft Whiteboard?

03 Nov 2021

Contributed by Lukas

Do you miss scribbling on the walls? Discover how the Microsoft Whiteboard tool is bringing new value to the hybrid workplace — and best practices t...

Ep. 46: Enabling Automation with Microsoft Power Platform at Heineken

27 Oct 2021

Contributed by Lukas

Discover how the legendary brewer is using Microsoft Power Platform to automate and expedite core business functions. Get tips for making your own pro...

Ep. 45: How Can I Hold Better Meetings?

20 Oct 2021

Contributed by Lukas

Recent workplace disruptions have changed the ways we meet (hint: we’re huddling more often, and many participants are less than enthused to be ther...

Ep. 44: Designing a Smart Microsoft 365 Governance Plan at Kohler

13 Oct 2021

Contributed by Lukas

Without guiderails to help employees work smarter and more safely, collaboration tools can become unwieldy (or worse, a liability). Learn how the kitc...

Ep. 43: Evolve Your Hybrid Office

08 Sep 2021

Contributed by Lukas

The idea of a hybrid office may seem simple, but finding balance takes work. Most employees want to split their time for the long term –– but is y...

Ep. 42: Navigating Digital Disruption with R. “Ray” Wang

01 Sep 2021

Contributed by Lukas

Disruption from digital giants hasn’t just sped up the pace of business; it’s made things more cutthroat than ever. What can companies to do survi...

Ep. 41: What Is Microsoft Viva?

25 Aug 2021

Contributed by Lukas

There’s a lot to unpack in this new employee experience platform. Get a breakdown of all four Microsoft Viva components designed to support a smarte...

Ep. 40: Nurturing an All-Remote Workplace at Vital Farms

18 Aug 2021

Contributed by Lukas

Find out how leading egg producer Vital Farms has shifted to a fully remote corporate workforce. Follow their flight path by surveying your staff need...

Ep. 39: Why is Managing My Microsoft 365 Licenses So Complicated?

11 Aug 2021

Contributed by Lukas

Keeping track of your Microsoft 365 licenses is a tricky and time-consuming task. Does your organization have a plan? Dux shares common pain points, t...

Ep. 38: Supporting Disaster Relief with M365 at Team Rubicon

04 Aug 2021

Contributed by Lukas

Learn how a volunteer-based nonprofit uses Microsoft 365 to support and evolve its longtime mission: helping communities in need. Get strategies to ta...

Ep. 37: All things Microsoft Inspire

28 Jul 2021

Contributed by Lukas

Coming off the recent virtual conference, Dux explains what Microsoft partners should know about new solutions, educational opportunities, and discoun...

Ep. 36: Forecasting the Future of Hybrid Work with Jared Spataro

21 Jul 2021

Contributed by Lukas

More companies are deploying hybrid models for employees as COVID-19 cases decline. Tune in to hear about extensive Microsoft research on the issue —...

Ep. 35: Managing IT After the BB&T/SunTrust Merger with Paul Butticaz

23 Jun 2021

Contributed by Lukas

When two organizations merge, there’s a lot to consider — especially when it comes to technology. Get best practices from Paul Butticaz, who is he...

Ep. 34: Automating City Services Requests to Empower Richmond Residents

09 Jun 2021

Contributed by Lukas

Requesting municipal services isn’t always easy. Who do you call, and how can you make sure the job is completed? Learn how Richmond, Virginia, has ...

Ep. 33: Building a Better Intranet with Sam Dolan and Brianne McClure

26 May 2021

Contributed by Lukas

Corporate intranets haven’t always gotten their due, and employee adoption may have been low in the past. Now, the COVID-19 pandemic has made these ...

Ep. 32: Reimagining Legal Work and Collaboration at Kroll

12 May 2021

Contributed by Lukas

M365 solutions became pivotal during the pandemic, and they’re likely to support long-term collaboration an industry that has long relied on paper a...

Ep. 31: Celebrating 20 Years of SharePoint with Microsoft's Jeff Teper

28 Apr 2021

Contributed by Lukas

SharePoint is turning 20! Join Microsoft’s Jeff Teper, also known as “the father of SharePoint,” to discuss key milestones of the past two decad...

Ep. 30: A Sunny Forecast for Cloud Governance at Bank of Hawaii

31 Mar 2021

Contributed by Lukas

Learn why monitoring user access and content generation in the cloud is key to stronger compliance and security. Kevin Byrne, a senior vice president ...

Ep. 29: Giving IT Teams a Place to Nest at Red Robin

17 Mar 2021

Contributed by Lukas

Make no mistake: Your IT employees are much more than a help desk. Author and IT executive leader Chris Laping explains how a popular restaurant chain...

Ep. 28: Evolving the Virtual Experience at Georgetown University

03 Mar 2021

Contributed by Lukas

Discover how collaboration tools helped Georgetown University’s McDonough School of Business enable successful online learning for its MBA students....

Ep. 27: Task Management with Microsoft Planner at Air University 

17 Feb 2021

Contributed by Lukas

Learn how Air University CIO Jeff Lush deployed Microsoft Planner to assign action-oriented tasks to his IT team. We discuss the effort’s positive i...

Ep. 26: Making Services Safer in King County, Wash.

03 Feb 2021

Contributed by Lukas

Find out how Tanya Hannah and the 15,000 employees of King County, Washington use Microsoft Teams and other tools to support remote work, online self-...

Ep. 25: Diversity + Inclusion in Tech with Abadesi Osunsade

13 Jan 2021

Contributed by Lukas

Abadesi started the Hustle Crew to help organizations examine and overcome their biases to become higher performing and more inclusive. We talk about ...

Ep. 24: Tenant to Tenant Migration at Ordina with Jo Geeraerts

06 Jan 2021

Contributed by Lukas

Jo lead a project team of 20 people to combine two M365 tenants with 2,000 users and 12 TB. Hear how they justified, executed, and measured the succes...