Standing On Service Podcast
Activity Overview
Episode publication activity over the past year
Episodes
Simple Strategies to Attract and Engage Clients, Building Lasting Relationships, and Succeed at Your Service with Henriette Danel
21 Jun 2024
Contributed by Lukas
Attracting new clients doesn't have to be complicated. In this episode, Strategic Business Coach Henriette Danel from the UK shares four foundational ...
The 5Y Framework for Taking a Company from Functional to Phenomenal with Jevon Wooden
03 May 2024
Contributed by Lukas
This week features guest Jevon Wooden from BrightMind Consulting Group. Jevon explains each step of their "5Y Framework" in detail, including setting ...
Generating More Leads and Finding Your Audience with Tai Goodwin of That Marketing Team
31 Jan 2023
Contributed by Lukas
Troy welcomes Tai Goodwin, CEO of That Marketing Team, to discuss all things marketing including how we can use quizzes to generate more leads, and cr...
Protecting Your Business with Proactive Legal Advice
21 May 2022
Contributed by Lukas
In this episode of the podcast, Jeremy Streten joins Troy from Australia to discuss the importance of being proactive rather than reactive to legal ...
Onboarding in a Way That Builds Trust and Connection
23 Apr 2022
Contributed by Lukas
In this episode of the podcast, Megan joins Troy to talk about the importance of great onboarding, and how you build trust even before the initial con...
The True Metrics of Progress
01 Mar 2022
Contributed by Lukas
In this episode of the podcast, Tim Francis joins Troy to talk about the true progress metrics for any business. Tim Francis is an expert in finance w...
Unlock the Leader
22 Feb 2022
Contributed by Lukas
In this episode of the podcast, Yigal Adato joins Troy to talk about how business owners can unlock the leader within them. Many business owners wor...
Low-Cost Social Media Marketing and Lead Generation
02 Feb 2022
Contributed by Lukas
In this episode of the podcast, Victoria Lee joins Troy to talk about her business, 100 Pound Social. Victoria Lee co-founded 100 Pound Social in 20...
Making a Business Sellable
31 Dec 2021
Contributed by Lukas
In this episode of the podcast, Phil Fraser joins Troy to talk about what business owners need to do to prepare their businesses. As an expert who hel...
Creating Exceptional Customer Service through Employees
10 Dec 2021
Contributed by Lukas
In this episode of the podcast, Dr. Kelly Henry joins Troy to talk about creating exceptional customer service. Customer service needs to be a prior...
The Importance of Creating the Right Company Culture
22 Oct 2021
Contributed by Lukas
In this episode of the podcast, Olga Nesterova joins Troy to talk about company culture. Having the right company culture is key to how customers rela...
Shining the Spotlight on Service Representatives
18 Jun 2021
Contributed by Lukas
In this episode of the podcast, Scott from Mitchell's joins Troy to shine a light on the people who are serving the customer. Rather than talk about c...
Consequences of Poor Customer Service
16 Apr 2021
Contributed by Lukas
In today's episode, Troy and his guest talk about an example of some sub-standard service Troy witnessed, specifically around different delivery servi...
The Power of Inspections for Systems and Quality Control with John Mizzone
16 Apr 2021
Contributed by Lukas
In this episode, Troy speaks with John about his own experience working at McDonald's and how systems and quality control helped shape his own futur...
Speaking Excellence into Customer Service with Joel Weldon
16 Apr 2021
Contributed by Lukas
Joel Weldon, professional speaker, joins this episode of the podcast to talk about how speaking can help all of us with customer service. He shares hi...
Making Founders Replaceable with Ari Meisel
16 Apr 2021
Contributed by Lukas
In this episode of the podcast, Ari Meisel is on to talk about making work more efficient. He helps companies work faster, cheaper, and easier by opti...
Building a Culture of Fab Service with Mike Astorino
16 Apr 2021
Contributed by Lukas
In this episode of the podcast, Mike Astorino joins the show to talk about how they have built a culture of "Fab Service" at Fabricare. As we look a...
How to Create an Unparalleled Experience by Making Customers the Center of the Universe with Jack Mitchell and Joe Cox
02 Apr 2021
Contributed by Lukas
In this episode, Joe Cox and Jack Mitchell from Mitchell Stores join the show to talk about their business model: hugging your customers. They use thi...
Welcome to Standing On Service!
24 Feb 2021
Contributed by Lukas
Listen to business owners, leaders, professionals, and people on the front line of service talk about their experiences, and strategies to give excell...