Tech Transformed

Building Resilience in Ecommerce Revenue and Conversion Growth

23 Mar 2026

Contributed by Lukas

Ecommerce no longer rewards scale alone. As customer expectations rise and margins tighten, revenue growth and conversion optimisation depend on how w...

The New Economics of SaaS: Why Usage-Based Models Are Reshaping Software Pricing

11 Mar 2026

Contributed by Lukas

SaaS companies moving toward usage-based and hybrid pricing models are discovering that revenue is no longer secured when the contract is signed.Inste...

Mastering Manufacturing Complexity: Digital Thread Strategies for AI and Customisation

23 Feb 2026

Contributed by Lukas

Managing product complexity has become increasingly critical as customers demand greater customisation. Manufacturers face the challenge of connecting...

How Do You Monitor AI Agents in Production Without Breaking Incident Response?

18 Feb 2026

Contributed by Lukas

As AI systems move rapidly from experimentation into production, organizations are discovering that adoption alone is not the hard part, understanding...

How AI and Analytics Are Transforming Automotive Call Tracking and Repair Orders

12 Feb 2026

Contributed by Lukas

Did you know that on average, 35 per cent of calls to automotive dealerships go unanswered? In today’s competitive market, missed calls mean missed ...

Are “Vibe-Coded” Systems the Next Big Risk to Enterprise Stability?

22 Jan 2026

Contributed by Lukas

Podcast: Tech Transformed PodcastGuest: Manesh Tailor, EMEA Field CTO, New Relic Host: Shubhangi Dua, B2B Tech Journalist, EM360TechAI-driven developm...

AI in Sustainability: Frugal, Transparent, and Impactful Supply Chain Solutions

21 Jan 2026

Contributed by Lukas

In a world where climate change is reshaping the way we grow, transport, and consume the things we rely on, understanding the first mile of supply cha...

How Gen-AI Will Impact Mass Customisation Today and in the Future

20 Jan 2026

Contributed by Lukas

Mass customisation has long been the holy grail for industrial manufacturers, offering the ability to provide highly tailored products while maintaini...

AI-Ready Employees: How Skills-First Training Drives Business Impact

14 Jan 2026

Contributed by Lukas

As organisations navigate the rapid rise of AI, the challenge is no longer simply acquiring technology; it’s preparing people to use it effectively....

Automotive Communication Best Practices: Trust, Privacy, and Compliance

14 Jan 2026

Contributed by Lukas

In the automotive industry, trust and transparency are no longer optional; they have become key components. Dealerships that communicate clearly and r...

From Monolithic to Composable: A New Era in CDPs

05 Jan 2026

Contributed by Lukas

In a world where customer expectations evolve faster than ever, organisations are rethinking how they manage and leverage data. Legacy, monolithic Cus...

What Should Contact Centres Do First to Prepare for Agentic AI?

09 Dec 2025

Contributed by Lukas

As companies rethink how they provide customer experiences (CX), a new form of AI capability, agentic AI, is quickly changing how work is accomplished...

Breaking Free from Busywork: AI and the Future of Profitable Client Delivery

08 Dec 2025

Contributed by Lukas

Client service teams are at a breaking point. Margins are shrinking, the demand keeps rising, and much of the day is consumed by work that doesn’t m...

How Is Generative AI Transforming Customer Experience Today?

04 Dec 2025

Contributed by Lukas

With the rapid evolution of Generative AI, customer experience (CX) is evolving rapidly, too. In a recent episode of the Tech Transformed podcast...

The 3G Sunset Worldwide: How Enterprises Can Avoid Device Disruption

03 Dec 2025

Contributed by Lukas

The era of 3G is ending. For many industrial businesses, smart infrastructure systems, remote device management, and IoT connectivity rely on networks...

Why Do Most ‘Full-Stack Observability’ Tools Miss the Network?

25 Nov 2025

Contributed by Lukas

Tech leaders are often led to believe that they have “full-stack observability.” The MELT framework—metrics, events, logs, and traces—became t...

How HashiCorp and Red Hat are preparing enterprises for AI at scale

25 Nov 2025

Contributed by Lukas

Enterprises are discovering that the first wave of cloud adoption didn’t simplify operations. It created flexibility, but it also introduced fragmen...

AI-Powered Chip Design: Real World Impact Across Silicon to Systems

18 Nov 2025

Contributed by Lukas

The semiconductor industry is at an inflection point. As systems become more intelligent, connected, and software-defined, chip design is growing too ...

Driving Enterprise Innovation with AI and Strong CI/CD Foundations

13 Nov 2025

Contributed by Lukas

Driving Enterprise Innovation with AI and Strong CI/CD FoundationsAs enterprises push to deliver software faster and more efficiently, continuous inte...

From Cost-Cutting to Competitive Edge: The Strategic Role of Observability in AI-Driven Business

12 Nov 2025

Contributed by Lukas

For years, observability sat quietly in the background of enterprise technology, an operational tool for engineers, something to keep the lights on an...

Can AI Tools Actually Prevent Burnout — or Are They Making It Worse?

06 Nov 2025

Contributed by Lukas

““Without healthy employees, you don’t have healthy customers. And without healthy customers, you don’t have a healthy bottom line.” —...

Beyond the Hyperscalers: Building Cyber Resilience on Independent Infrastructure

03 Nov 2025

Contributed by Lukas

“Cyber resilience isn’t just about protection, it’s about preparation.”Every business in this day and age lives in the cloud. Our operations, ...

How are 5G and Edge Computing Powering the Future of Private Networks?

27 Oct 2025

Contributed by Lukas

"5G is becoming a great enabler for industries, enterprises, in-building connectivity and a variety of use cases, because now we can provide both the ...

How Do You Make AI Agents Reliable at Scale?

27 Oct 2025

Contributed by Lukas

Now that companies have begun leaping into AI applications and adopting agentic automation, new architectural challenges are bound to emerge. With eve...

How To Maintain Human Connection in an AI World

21 Oct 2025

Contributed by Lukas

For CISOs and technology leaders, AI is reshaping business process management and daily operations. It can automate routine tasks and analyse data, bu...

AI-Powered Canvases: The Future of Visual Collaboration and Innovation

29 Sep 2025

Contributed by Lukas

AI-Powered Canvases: The Future of Visual Collaboration and InnovationAs hybrid and remote work become the standard, organizations are rethinking how ...

Setting Up for Success: Why Enterprises Need to Harness Real-Time AI to Ensure Survival

17 Sep 2025

Contributed by Lukas

The issue is data fragmentation, where untrustworthy data is siloed across different databases, SaaS applications, warehouses, and on-premise systems,...

How Can AI Bridge the Gap from Observability to Understandability?

12 Sep 2025

Contributed by Lukas

"The tools we make are observability tools today. But it can never be the goal of our business to provide observability. The goal of our business as a...

Not just Chatbots: What AI Agents Really Mean for Enterprises

10 Sep 2025

Contributed by Lukas

The phrase “AI agent” still brings to mind chatbots handling customer queries. Fast forward to today - AI agents are far more versatile, represent...

How to Prepare Your Team for Edge Computing?

04 Sep 2025

Contributed by Lukas

In a time when the world is run by data and real-time actions, edge computing is quickly becoming a must-have in enterprise technology. In the recent ...

How Can Manufacturers Solve the Mass Customisation Problem?

26 Aug 2025

Contributed by Lukas

"The real challenge that many manufacturers have dealt with for a long time and will keep facing is the shift from mass manufacturing to mass customis...

How Enterprises Can Leverage IoT and AI to Improve Efficiency and Sustainability

19 Aug 2025

Contributed by Lukas

As global industries face mounting pressure to operate more efficiently and sustainably, many are turning to the combined power of artificial intellig...

Why Data Strategy Fails Without Data and AI Literacy

13 Aug 2025

Contributed by Lukas

Many companies spend a lot on data technology, but often forget about the importance of data and AI literacy. Without the right skills, even the best ...

What Does the Future of CX Look Like with Agentic AI?

07 Aug 2025

Contributed by Lukas

"As agentic AI spreads across industries,” states Rishi Rana, the Chief Executive Officer at Cyara. “Everybody is curious to understand ...

Developer Productivity 5X to 10X: Is Durable Execution the Answer to AI Orchestration Challenges?

06 Aug 2025

Contributed by Lukas

"If you are not using it and don't understand it, you are losing big time because you reinvent that wheel of durable execution yourself, and it's hard...

Why an Agentic Data Management Platform is the Next Generation Data Stack

15 Jul 2025

Contributed by Lukas

Enterprise data management is undergoing a fundamental transformation. The traditional data stack built on rigid pipelines, static workflows, and huma...

Are AI Agents the Future of Developer Productivity in the Enterprise?

10 Jul 2025

Contributed by Lukas

"There's a lot of hype with the AI agents and their productivity and potential outcomes. AI Agents are quite amazing, says Eric Paulsen, EMEA Fie...

The Death of Expertise: What AI Won’t Teach Us

09 Jul 2025

Contributed by Lukas

Are we heading for a future where AI knows everything but won’t bother explaining it to us?Advancements in artificial intelligence are rapidly trans...

Multi-Cloud & AI: Are You Ready for the Next Frontier?

08 Jul 2025

Contributed by Lukas

"AI may be both the driver and the remedy for multi-cloud adoption," says Dmitry Panenkov, Founder & CEO of emma, alluding to the vast p...

What Are the Key AI Trends Impacting Data Centers Today?

19 Jun 2025

Contributed by Lukas

"Certainly an exciting time for data centers, private and public alike, isn't it?" This opening remark from Tom Croll of Lionfish Tech Advisors set th...

Who Speaks for the Algorithm? The Emerging Role of the AI Analyst

23 May 2025

Contributed by Lukas

Takeaways#AI #analysts are crucial for integrating AI into business processes.Organisations need to rethink their data management strategies for AI.AI...

Can AI Eliminate IT Tickets? Exploring the Future of Automated IT

22 May 2025

Contributed by Lukas

"The concept of Zero Ticket IT is that instead of reacting to the ticket and trying to solve the ticket, you go directly to the source of the issue." ...

Can Old Hardware Run New AI? How Businesses Can Make Current Hardware Future-Forward

21 May 2025

Contributed by Lukas

Are you a CIO, CTO, CISO, or IT decision maker in the restaurant or retail industry, grappling with rising costs and tariffs to keep up with the rapid...

Can AI Agents Help You Achieve Data Trust and Compliance?

19 May 2025

Contributed by Lukas

The ability to effectively manage and optimise data is key in an organisation today. But with the sheer volume and complexity of enterprise data, trad...

Can Open Source Ensure AI Works For Everyone, Not Just The Largest Enterprises?

12 May 2025

Contributed by Lukas

“Before starting a new AI project, it is really worthwhile defining the business priority first,” asserts Joanna Hodgson, the UK and Ireland ...

Are Your Field Teams Disaster Ready and Safe?

06 May 2025

Contributed by Lukas

Takeaways#Satellitecommunications are essential for remote field teams.They provide safety and tracking for workers in isolated areas.Disaster prepare...

How Do AI and Observability Redefine Application Performance?

02 May 2025

Contributed by Lukas

"Having the insight and being able to stitch together your technical resources and business decisions together, is the prime place where observability...

AI Agents: The Rise of the Autonomous

28 Apr 2025

Contributed by Lukas

Takeaways#AIagents are #autonomous entities that can perceive and act.Human oversight is essential in the initial stages of AI implementation.Data qua...

How AI Agents Are Changing Enterprise Cloud Development

28 Apr 2025

Contributed by Lukas

"If AI has proven anything, it will change pretty rapidly. Understanding its limitations and not asking too much of it is significant. What’s succes...

Customer Success: Your Revenue Compass in the AI Storm

22 Apr 2025

Contributed by Lukas

Takeaways#Customersuccess is about helping customers get value from products.The perception of customer success is shifting from a cost centre to a re...

Are You Ready for the Rise of Agentic AI Workforce?

14 Apr 2025

Contributed by Lukas

Takeaways#AgenticAI systems can string tasks together for efficiency.Real-world applications include supply chain optimisation and knowledge worker au...

How to Prepare for AI Agents at Work

03 Apr 2025

Contributed by Lukas

From the integrities of the human workforce embracing enhancing soft skills over hard skills in the enterprise tech space to the adoption of artificia...

Agentic AI Driving the Future of Customer Experience

13 Mar 2025

Contributed by Lukas

In this episode of the Tech Transformed Podcast, Jon Arnold, Principal of J Arnold Associates speaks with Nikola Mrksic, CEO of PolyAI, discussing all...

Real-Time AI: The Next Evolution of Enterprise Intelligence

21 Feb 2025

Contributed by Lukas

The world is changing faster than ever. Businesses are drowning in data, yet struggling to extract the insights they need to stay ahead. Artificial in...

From Monitoring to Observability: An AI-Powered Transformation

21 Feb 2025

Contributed by Lukas

In this conversation, Ryan Worobel shares his extensive experience in the technology sector, discussing the evolution from traditional monitoring to o...

Navigating the Experience Age

20 Feb 2025

Contributed by Lukas

In this conversation, Sam Page explores the evolving landscape of digital experiences, emphasizing the shift from the information age to the experienc...

Transforming Private Markets with AI

18 Feb 2025

Contributed by Lukas

In this conversation, Phillip Mortimer discusses the transformative impact of AI on private markets, emphasizing the unique challenges posed by non-st...

Balancing Automation with Human Insight

14 Feb 2025

Contributed by Lukas

In this conversation, Michel Spruijt discusses the integration of AI and robotics in various industries, emphasizing the importance of balancing autom...

The Future of Customer Success AI and Beyond

12 Feb 2025

Contributed by Lukas

The rise of artificial intelligence (AI) is transforming industries, and customer success is no exception. Current trends show a rapid increase in AI ...

Navigating the Risks of AI Adoption

12 Feb 2025

Contributed by Lukas

James Smith discusses his extensive background in business intelligence and analytics, emphasizing the critical importance of adopting generative AI i...

Navigating AI in Telecommunications

11 Feb 2025

Contributed by Lukas

Azfar Aslam, VP & Chief Technology Officer, Europe at Nokia discusses the evolving landscape of telecommunications, focusing on the integration of...

Ensuring Transparency and Accountability in AI

10 Feb 2025

Contributed by Lukas

Hear Matt Yates explore the transformative role of AI in contact centers, discussing technologies like natural language processing and sentiment analy...

Navigating AI Bias in Data Analysis

07 Feb 2025

Contributed by Lukas

Hear Wilson Chen discuss the complexities of AI in data analysis, particularly focusing on the challenges of bias, misinformation, and the importance ...

Code Less, Build More: The AI future of Low-Code Development

02 Jan 2025

Contributed by Lukas

AI is catalysing the evolution of low-code platforms and reshaping the landscape of low-code development tools. These new technologies can provide a s...

Code, Chaos and Clever Machines: Solving Enterprise IT Challenges with Practical AI

19 Dec 2024

Contributed by Lukas

When it comes to the IT enterprise, the integration of AI is proving to be a transformative force. Modern IT departments face mounting challenges, fro...

Curiosity Didn't Kill the Cat, It Powered the Future

16 Dec 2024

Contributed by Lukas

Today, organisations that thrive are those that foster a culture of curiosity. Encouraging curiosity empowers teams to question the status quo, explor...

Maximizing Cloud ROI Through Augmented FinOps

11 Dec 2024

Contributed by Lukas

The world of IT Finance is shifting, driven by the transition from traditional capital expenditure (CapEx) models to operational expenditure (OpEx) in...

PETs and Privacy: Walking the Fine Line of AI Ethics

11 Dec 2024

Contributed by Lukas

As artificial intelligence continues to shape industries and society, the need for robust AI governance has never been more critical. At the forefront...

The AI Summit New York: What to Expect

03 Dec 2024

Contributed by Lukas

In this episode, Paulina Rios Maya, Head of Industry Relations at EM360, speaks with Caroline Hicks, Senior Event Director of the AI Summit Global Ser...

Mind the AI Gap: Bridging Skills for the UK’s Future

25 Nov 2024

Contributed by Lukas

As AI reshapes industries and drives global innovation, the UK must urgently address its AI skills gap to remain competitive. Nations investing in AI ...

From the Cloud to Your Pocket: The Future of Intelligent AI

20 Nov 2024

Contributed by Lukas

AI operates in two primary environments: on-device and cloud-based. On-device AI processes data locally, ensuring privacy and speed by eliminating the...

AI Personas: A Fine Line Between Friend and Fiasco

18 Nov 2024

Contributed by Lukas

AI Personas are the cornerstone of how these systems interact with users, delivering tailored and engaging experiences. These personas—crafted from ...

Skip the Code, Keep the Power: Inside the Low-Code Revolution

04 Nov 2024

Contributed by Lukas

Low-code and no-code platforms are revolutionising application development by empowering technical and non-technical users to quickly and efficiently ...

Fully Homomorphic Encryption and The Future of Data Privacy

30 Oct 2024

Contributed by Lukas

The intersection of cryptography and GPU programming has changed the face of secure data processing, making methods for encryption and decryption much...

AI, LLMs, and Content Creation: How Prompt Engineering Helps!

16 Oct 2024

Contributed by Lukas

LLMs and AI have increasingly become major contributors to transforming content creation today. Understanding and using prompt skills appropriately ca...

An AI Approach to Outwitting the Scammers

16 Oct 2024

Contributed by Lukas

The fraud division has witnessed a dramatic transformation in the age of artificial intelligence (AI). As technology advances, so do the methods emplo...

AI, Data, and the Compliance Maze: Keeping It Real!

02 Oct 2024

Contributed by Lukas

As AI technologies become more integrated into business operations, they bring opportunities and challenges. AI’s ability to process vast amounts of...

The Dark Side of Cloud: Tackling Data Security Challenges

30 Sep 2024

Contributed by Lukas

As organisations increasingly migrate to cloud environments, they face a critical challenge: ensuring the security and privacy of their data. Clo...

Predict, Prevent, Prosper: How AI Transforms MSPs into IT Superheroes

23 Sep 2024

Contributed by Lukas

Managed Service Providers (MSPs) are evolving beyond traditional IT support, becoming strategic partners in driving business growth. By embracing AI t...

Trusted AI: The Foundation for Transparent and Value-Add Systems

18 Sep 2024

Contributed by Lukas

Trusted AI ensures that people, data, and AI systems work together transparently to create real value. This requires a focus on performance, innovatio...

AI Exposed: Finding the Sweet Spot Between Transparency and Security

18 Sep 2024

Contributed by Lukas

Balancing transparency in AI systems with the need to protect sensitive data is crucial. Transparency helps build trust, ensures fairness, and meets r...

AI Adoption: Data Literacy, Governance, and Business Impact with Kevin Petrie

12 Sep 2024

Contributed by Lukas

As organisations adopt AI, data literacy has become more critical than ever. Understanding data—how it's collected, analysed, and used—is the foun...

Data Labelling: The Secret Sauce Behind AI Models

11 Sep 2024

Contributed by Lukas

Data labelling is a critical step in developing AI models, providing the foundation for accurate predictions and smart decision-making. Labelled data ...

Beyond KYC: Revolutionising Fraud Prevention

10 Sep 2024

Contributed by Lukas

Traditional KYC processes are inadequate against modern fraud tactics. While KYC helps with initial identity checks, it doesn't cover evolving threats...

AI in Contact Centres: Enhancing Customer Experience and Driving Innovation

09 Sep 2024

Contributed by Lukas

AI is revolutionising contact centres by automating routine tasks, reducing response times, and enhancing customer experience. AI is built to handle s...

We Can Do Anything! Women in Tech and Gaming with Kelly Vero

28 Aug 2024

Contributed by Lukas

Join us in this exciting episode of Tech Transformed, where we talk to Kelly Vero, a pioneering game developer, digital leader, and visionary in the m...

AI Strategy in Latin America: Imitation Over Innovation

07 Aug 2024

Contributed by Lukas

Strategic choices with significant implications mark Latin America's approach to AI. Many countries in the region have adopted AI technologies and fra...

The AI Fraud Epidemic: Insights from Global Trends

05 Aug 2024

Contributed by Lukas

AI fraud is not just a concern, it's a pressing issue. As artificial intelligence technologies advance, fraudsters are developing increasingly sophist...

Beyond the AI Hype: The Challenges AI Brings to the IT Industry

25 Jul 2024

Contributed by Lukas

While generative AI and large language models often receive inflated acclaim, their true value is found in harnessing intelligence and data-driven ins...

Countdown to Infosecurity Europe 2024

15 May 2024

Contributed by Lukas

Infosecurity Europe is a cornerstone event in the cybersecurity industry. It brings together a diverse array of cybersecurity services and professiona...

Ontotext: Knowledge Graphs - The Key to Unlocking Hidden Insights

10 Apr 2024

Contributed by Lukas

Ever wonder how search engines understand the difference between "apple," the fruit, and the tech company? It's all thanks to knowledge graphs! These ...

Beyond the Firewall: How Censornet Secures the Modern Enterprise

27 Mar 2024

Contributed by Lukas

Gone are the days of merely safeguarding school computers! Censornet, a rising star in the tech industry, has undergone a remarkable transformation. F...

The Rise of the Private Data Cloud and How Yellowbrick is Leading the Charge

26 Mar 2024

Contributed by Lukas

The traditional data warehousing landscape is changing. The concept of private data cloud offers a compelling alternative to both cloud PaaS and tradi...

Palo Alto Networks: Optimising Managed Detection and Response (MDR) with Automation

23 Mar 2024

Contributed by Lukas

Amid the ever-evolving landscape of cyber threats, organisations are constantly challenged to ensure security. Conventional security methods are faili...

SQream and Hitachi Vantara: Breaking Boundaries - GenAI Takes on Structured Data

20 Mar 2024

Contributed by Lukas

The data analysis landscape is on the precipice of a paradigm shift. Generative AI (GenAI) promises revolutionary insights, but traditional systems st...

Appdome: Understanding the Impact of SolarWinds on DevSecOps Practices

18 Mar 2024

Contributed by Lukas

The SolarWinds breach exposed vulnerabilities within DevSecOps practices, sending shockwaves through the tech world. The U.S. Securities and Exch...

Radware: Why You Need Advanced Threat Intelligence

15 Mar 2024

Contributed by Lukas

The fight against cybercrime is a never-ending battle. Firewalls and antivirus software, our traditional defences, are like trusty shields—good agai...

Chronosphere: Observability and How Developer Inefficiency is Costing Your Business

14 Mar 2024

Contributed by Lukas

Cloud-native is the new gold rush for businesses seeking speed, efficiency, and innovation. But are you getting the most out of your investment? Legac...

The Future of SaaS UX and UI

13 Mar 2024

Contributed by Lukas

SaaS applications are the backbone of digital enterprises around the world. But with so many SaaS businesses out there, simply having a feature-rich p...

Risky Business: Navigating Enterprise Cloud Complexities with Evolven's CEO

12 Mar 2024

Contributed by Lukas

The cloud revolutionised how businesses operate, but managing dynamic, complex environments presents new and unique challenges.While digital transform...