TECHtonic: Trends in Technology and Services
Episodes
26. Compelling Digital Content and the Future of Customer Education
13 May 2022
Contributed by Lukas
25. Healthcare vs. Technology Industry: Spot the Difference
29 Apr 2022
Contributed by Lukas
24. CDW: On Becoming THE End-to-End Technology Solution Provider
15 Apr 2022
Contributed by Lukas
Your Mess for MoreTSIA World: Interact | Orlando, May 2022
23. X-as-a-Service: Everything You Need to Know to Start the Journey
01 Apr 2022
Contributed by Lukas
22. Ethical Dilemmas in Customer Success
18 Mar 2022
Contributed by Lukas
Blog: 3 Ethical Dilemmas in Customer Success
21. The Spiral Career Growth Blueprint
04 Mar 2022
Contributed by Lukas
20. How to Use the Customer Experience to Drive Digital Transformation
18 Feb 2022
Contributed by Lukas
19. Customer-Led Growth
04 Feb 2022
Contributed by Lukas
18. Impacting the Customer Experience Through Data Analytics
21 Jan 2022
Contributed by Lukas
17. How the Value Propositions of Technology Products are Changing
07 Jan 2022
Contributed by Lukas
16. What Customers Really Want
10 Dec 2021
Contributed by Lukas
Thomas and Natasha discuss topics like:Quantitative versus qualitative analysis, and why both are valuable.The art involved in getting a client or wou...
15. Services Portfolio Offers
26 Nov 2021
Contributed by Lukas
14. Scale Your Customer Success Organization for the Future
12 Nov 2021
Contributed by Lukas
During the discussion Thomas and Neeracha discuss the following topics: How early should customer success managers get involved in that sales cycle?Ho...
13. Zone to Win
29 Oct 2021
Contributed by Lukas
12. The Hybrid Workforce
15 Oct 2021
Contributed by Lukas
11. Women in Tech: A Book for Guys
01 Oct 2021
Contributed by Lukas
10. The Case for Transformation
17 Sep 2021
Contributed by Lukas
9. Role of the Channel with XaaS Offers
03 Sep 2021
Contributed by Lukas
8. The Role of Sales in XaaS Transformation
20 Aug 2021
Contributed by Lukas
7. Product Led Growth
06 Aug 2021
Contributed by Lukas
6. Adoption Aptitude
23 Jul 2021
Contributed by Lukas
5. Analytics Driven Insights
09 Jul 2021
Contributed by Lukas
4. Signal Liquidity
25 Jun 2021
Contributed by Lukas
3. Robust XaaS Revenues
11 Jun 2021
Contributed by Lukas
Cloud 40 - Interactive Data Widget
2. Low Friction Land
28 May 2021
Contributed by Lukas
1. Overview: The Haves and Have Nots
20 Apr 2021
Contributed by Lukas
The State of the Technology Industry 2021