The Business of Learning
Episodes
The Business of Learning, Episode 95: Navigating Imposter Syndrome as an L&D Leader
26 Mar 2026
Contributed by Lukas
Imposter syndrome can quietly undermine even the most accomplished L&D professionals, causing self-doubt, hesitation and stress in day-to-day wo...
The Business of Learning, Episode 94: Developing Emotionally Intelligent Leaders in the Age of AI
27 Feb 2026
Contributed by Lukas
Emotional intelligence is becoming increasingly critical for leaders, especially in workplaces shaped by artificial intelligence (AI) and rapid techno...
Business of Learning Ep. 93: Product Management in L&D
29 Jan 2026
Contributed by Lukas
Learning and development (L&D) teams are increasingly expected to think beyond programs and courses to operate more like strategic partners to the...
The Business of Learning, Bonus Episode: How to Advance Your L&D Career
16 Dec 2025
Contributed by Lukas
Moving into higher-level or executive positions in learning and development (L&D) requires strategic thinking, business alignment and a clear unde...
The Business of Learning, Episode 92: Leadership Skills Development
09 Dec 2025
Contributed by Lukas
Developing effective leaders is more important than ever, but understanding which skills matter most and how to build them can be challenging. From na...
The Business of Learning, Bonus Episode: Unpacking L&D Trends
19 Nov 2025
Contributed by Lukas
In celebration of Training Industry’s 20-year anniversary, we asked our listeners to share their perspectives on the past, present and future of lea...
The Business of Learning, Episode 91: Foundational Learning Measurement and Analytics
28 Oct 2025
Contributed by Lukas
Understanding the impact of training is a top priority for learning leaders — but knowing where to start with learning analytics can be challenging....
The Business of Learning, Episode 90: Managing Training With Limited Resources
17 Oct 2025
Contributed by Lukas
With tighter budgets and ongoing economic uncertainty, many learning leaders are being asked to do more with less. Managing training functions with li...
The Business of Learning, Bonus Episode: Preparing for the AI-Driven Future of Work
21 Aug 2025
Contributed by Lukas
Artificial intelligence (AI) is bringing both challenges and opportunities to the corporate learning space. In this episode of The Business of Learnin...
The Business of Learning, Bonus Episode: L&D’s Role in Leading Sustainable Change
11 Aug 2025
Contributed by Lukas
Change is inevitable, but the good news is that leading it successfully is a skill that can be learned. In this episode of The Business of Learning —...
The Business of Learning, Episode 89: Training Technical Talent — How to Build Future-Ready Tech Teams
31 Jul 2025
Contributed by Lukas
As technology continues to evolve at a rapid pace, organizations are under increasing pressure to equip their technical teams with the right skills to...
The Business of Learning, Bonus Episode: Live Panel Discussion at TICE
23 Jul 2025
Contributed by Lukas
What does the future of skills development look like — and how can learning leaders prepare their people and organizations for what’s next? In t...
The Business of Learning, Episode 88: Onboarding in 2025 — Creating Experiences That Show Employees They Matter
30 Jun 2025
Contributed by Lukas
In 2025, effective onboarding is about connection, belonging and well-being — not just orientation sessions or process checklists. Today’s program...
The Business of Learning, Episode 87: AI-Powered Sales Coaching — A New Era of Sales Enablement
27 May 2025
Contributed by Lukas
As generative artificial intelligence (AI) continues transforming the way we work and learn, it’s also changing how we coach and train high-performi...
The Business of Learning, Episode 86: Building AI and Data Skills for the Modern Workforce
30 Apr 2025
Contributed by Lukas
As artificial intelligence (AI) reshapes the way we work, the need for employees to understand and use data has never been more important. According t...
The Business of Learning, Bonus Episode: The Learning Styles Myth — Rethinking How We Design and Deliver Training
10 Apr 2025
Contributed by Lukas
Despite a lack of scientific evidence, the concept of learning styles — the idea that individuals learn best through a particular format like visual...
The Business of Learning, Episode 85: Women at Work — How L&D Can Drive Career Growth
27 Mar 2025
Contributed by Lukas
Despite strides toward gender equity, women in the workplace continue to encounter systemic challenges that hinder their career progression. While rep...
The Business of Learning, Episode 84: Training Vendors and Buyers — Secrets to a Successful Partnership
25 Feb 2025
Contributed by Lukas
Organizations outsource training projects or processes for various reasons, including gaining access to specialized expertise, scaling programs effici...
The Business of Learning, Episode 83: Great Training Starts With a Plan: Real-World Tips for Strategic Planning
03 Feb 2025
Contributed by Lukas
Ongoing Training Industry research has found that strategic alignment is the most important process capability of great training organizations. Howeve...
The Business of Learning, Special Episode: Fostering Leadership at all Levels of the Business
13 Jan 2025
Contributed by Lukas
Today’s workplace is facing increasing complexities, making leadership both more important and more challenging than ever before. To stay competitiv...
The Business of Learning, Episode 82: Building Your AI Skills as a Learning Leader
23 Dec 2024
Contributed by Lukas
As artificial intelligence (AI) continues to impact how we work and learn, learning leaders need robust AI skills to leverage this innovative technolo...
The Business of Learning, Episode 81: Leading Through Change — Developing Agile Leaders
04 Dec 2024
Contributed by Lukas
In today’s workplace, it seems like the only constant is change. Organizations need agile leaders who can adapt to evolving business needs and guide...
The Business of Learning, Episode 80: Developing Human-Centered Leaders
14 Nov 2024
Contributed by Lukas
Human-centered leadership skills, like emotional intelligence (EQ), self-awareness, communication and more, are essential for leaders looking to suppo...
[Special Episode] Confidence, Tech and the Human Connection
28 Oct 2024
Contributed by Lukas
In this special episode of The Business of Learning, brought to you by Wisetail, we spoke with Evan Melick, director of product at Wisetail, to learn ...
The Business of Learning, Episode 79: Unpacking the ISO Guidelines for L&D Metrics
30 Sep 2024
Contributed by Lukas
In this first video episode of The Business of Learning, we spoke with Tom Whelan, Ph.D., director of corporate research at Training Industry, about t...
The Business of Learning, Episode 78: L&D’s Role in Supporting Employee Well-Being
26 Aug 2024
Contributed by Lukas
Multiple studies have shown that employee well-being is declining, with one recent report revealing that over 80% of employees are at risk of burnout ...
The Business of Learning, Episode 77: Elevate Employee Engagement With L&D
29 Jul 2024
Contributed by Lukas
Businesses across industries consistently struggle to engage their workforce. Can learning and development (L&D) help businesses engage their peo...
The Business of Learning, Episode 76: L&D Lessons Learned — Career Advice for Training Professionals
24 Jun 2024
Contributed by Lukas
With job roles ranging from instructional designer to training manager to chief learning officer and more, a career in learning and development (L&...
The Business of Learning, Episode 75: Building Business Acumen as a Learning Leader
20 May 2024
Contributed by Lukas
Business acumen can help position learning leaders as strategic business partners. The challenge? Most of us aren’t born with business savvy. The go...
The Business of Learning, Episode 74: Leading and Working Across Generations
01 Apr 2024
Contributed by Lukas
Today’s workforce consists of a diverse blend of generations whose distinct values, experiences and skills bring both challenges and opportunities t...
The Business of Learning, Episode 73: The State of DEI Training in 2024
29 Feb 2024
Contributed by Lukas
In 2024, it’s widely established that diversity, equity and inclusion (DEI) is essential for business success. However, many companies still struggl...
The Business of Learning, Episode 72: What’s Next in Learning Tech? Exploring Learning Technology Trends and Innovations
29 Jan 2024
Contributed by Lukas
From recent advancements in artificial intelligence (AI) to immersive learning technologies and much more, the learning tech space is an exciting and ...
The Business of Learning, Episode 71: Learning Reinforcement — Delivering Training That ”Sticks”
19 Dec 2023
Contributed by Lukas
Without reinforcement, even the best training programs will fail to drive sustained behavior change. Delivering “sticky” learning programs that en...
The Business of Learning, Episode 70: Harnessing the Power of Competency Modeling
04 Dec 2023
Contributed by Lukas
Competency modeling offers learning and development (L&D) professionals a data-driven approach to understanding employee skills and abilities, and...
The Business of Learning, Episode 69: Building a Digitally Fluent Workforce
30 Oct 2023
Contributed by Lukas
Recent advancements in artificial intelligence (AI) and other technologies have made the need for digital skills training a top business imperative. W...
The Business of Learning, Episode 68: Skills Mapping — Your Business’s GPS for Future Readiness
27 Sep 2023
Contributed by Lukas
The skills employees need to do their jobs today might look quite different from the skills they'll need to do their jobs even just a few years from n...
The Business of Learning, Bonus Episode: AI in L&D — 5 Things You Need to Know
21 Sep 2023
Contributed by Lukas
Advancements in artificial intelligence (AI) are impacting nearly every industry, including learning and development (L&D). With all the hype arou...
The Business of Learning, Episode 67: Modalities Matter — The Evolution of Training Delivery Methods
28 Aug 2023
Contributed by Lukas
From virtual instructor-led training (VILT) to eLearning to virtual reality (VR), there's no shortage of training delivery modalities available to cho...
The Business of Learning, Episode 66: Demystifying Training Measurement — How to Prove L&D’s Business Value
22 Aug 2023
Contributed by Lukas
Measuring the business impact of training has long been a notorious challenge for learning and development (L&D) professionals, and rightly so: It...
The Business of Learning, Episode 65: The Employee Experience — What’s L&D Got to Do With It?
26 Jun 2023
Contributed by Lukas
Today’s employees want to learn and grow, and they expect their organization to help them do it. In fact, LinkedIn Learning’s 2023 Workplace Learn...
The Business of Learning, Episode 64: One-size-fits-none — The Rise of Personalization and Learning Pathways
30 May 2023
Contributed by Lukas
Today's learners want training that is engaging and relevant to their job role — and they want to see how learning can help them achieve their caree...
The Business of Learning, Episode 63: Going Global - Training an International Audience
27 Apr 2023
Contributed by Lukas
Today's workforce is more globally dispersed than ever before, with some employees logging on to the same virtual meeting oceans apart from their coll...
The Business of Learning, Episode 62: Women’s Leadership Development – Common Challenges and Actionable Solutions
27 Mar 2023
Contributed by Lukas
From navigating gender bias to dealing with systemic issues like the pay gap, women have long faced challenges in the workplace. These challenges and ...
The Business of Learning, Episode 61: L&D’s Role in Supporting Career Mobility
27 Feb 2023
Contributed by Lukas
LinkedIn Learning’s 2023 Workplace Learning report found that the C-suite’s top priority is keeping employees motivated and engaged. Their second ...
The Business of Learning, Episode 60: Leading Learning in 2023
30 Jan 2023
Contributed by Lukas
To kick of season 6 of “The Business of Learning,” we spoke with Kristin Davis, CPTM, training supervisor for the Wake County Government, Lauren H...
The Business of Learning, Episode 59: Building a Strategic Training Function
19 Dec 2022
Contributed by Lukas
Ongoing Training Industry research has found that strategic alignment is the most important process capability of great training organizations. The tr...
The Business of Learning, Episode 58: Learning Tech, Simplified - How to Select and Manage Learning Technologies and Tools
12 Dec 2022
Contributed by Lukas
Navigating the world of learning technologies can be daunting, to say the least. From tried-and-true learning management systems (LMSs) to virtual and...
The Business of Learning, Special Episode: Transformative Learning in the New World of Work
05 Dec 2022
Contributed by Lukas
The world of work has transformed over the past few years, and the pace of change facing businesses around the world shows no signs of slowing down an...
The Business of Learning, Episode 57: Thrive in the Age of Digital Transformation With Training and Development
21 Nov 2022
Contributed by Lukas
Digital transformation is disrupting the way we work and learn, and many companies are struggling to keep pace. The digital skills gap continues to wi...
The Business of Learning, Special Episode: L&D at the U.S. Department of Veteran Affairs – An Inside Look
08 Nov 2022
Contributed by Lukas
In today's fast-paced business environment, a learning culture is a strategic business advantage. However, creating a learning culture can seem daun...
The Business of Learning, Episode 56: Learning Across the Employee Lifecycle - How Training Can Improve the Employee Experience
29 Sep 2022
Contributed by Lukas
Employee engagement and retention remain two top challenges for business across industries. Learning and development (L&D) leaders can help by deliver...
The Business of Learning, Episode 55: How Training Can Support a Human-centered Workplace
29 Aug 2022
Contributed by Lukas
Today's world of work is more human centered than ever. This brings both challenges — such as the increased need for soft (i.e., human) skills ...
The Business of Learning, Episode 54: Learning Leader or Undercover Detective? Identifying Training Needs
28 Jun 2022
Contributed by Lukas
Training Industry research has found that diagnostics — the process of identifying performance needs and determine whether or not training can solve...
The Business of Learning, Special Episode: Deliver Future-forward Training With AI
13 Jun 2022
Contributed by Lukas
Artificial intelligence (AI) has already transformed how we shop, watch movies and surf the internet. Now, it's set to transform learning and developm...
The Business of Learning, Special Episode: Leadership Coaching and Development
06 Jun 2022
Contributed by Lukas
Today's business environment is marked by rapid shifts in how we work and learn, and businesses across industries need effective leaders who can guide...
The Business of Learning, Episode 53: Training at Your Fingertips - Enabling Learning in the Flow of Work
31 May 2022
Contributed by Lukas
To stay competitive in today’s rapidly shifting market, companies can’t rely on a once-a-quarter course or workshop to upskill and reskill employe...
The Business of Learning, Episode 52: Pioneering Change - The Power of Equitable Learning and Development
21 Apr 2022
Contributed by Lukas
Learning has the power to drive change, especially when it’s made accessible to learners from diverse groups, or when its goal is to improve diversi...
The Business of Learning, Special Episode - The New ”Learning Economy:” How Training Can Help Companies Stay Ahead of Change
12 Apr 2022
Contributed by Lukas
From the rise of remote and hybrid work to digital transformation and its resulting demand for a digitally fluent workforce, organizations are relying...
The Business of Learning, Episode 51: Continuous Coaching and Feedback
28 Mar 2022
Contributed by Lukas
Coaching is a valuable tool for professional development, benefiting both coaches and coachees and boosting business outcomes as a result. However, bu...
The Business of Learning, Episode 50: Hybrid Learning Is Here. Are You Ready?
28 Feb 2022
Contributed by Lukas
With more companies having some employees work on site, and others remotely, and some with a combination of both, hybrid training has arrived as a new...
The Business of Learning, Special Episode: Digital Learning Adoption Challenges and Solutions
01 Feb 2022
Contributed by Lukas
COVID-19 accelerated the adoption of digital learning across organizations worldwide. However, many companies are still at the beginning of their digi...
The Business of Learning, Episode 49: L&D’s Role in Retaining Talent During he Great ResignationT
31 Jan 2022
Contributed by Lukas
The Great Resignation has caused employees across industries to quit their jobs at record rates in favor of new opportunities that better align with t...
The Business of Learning, Episode 48: Beyond Training - L&D‘s Role in Building Company Culture
27 Dec 2021
Contributed by Lukas
The Great Resignation is in full swing, with employees across industries reevaluating their priorities and often leaving their jobs for more meaningfu...
The Business of Learning, Episode 47: How to Support and Measure Employee Performance
06 Dec 2021
Contributed by Lukas
One of the most difficult parts of being a leader is evaluating employees’ performance: How can you really tell if your team members are hitting the...
The Business of Learning, Episode 46: Ready, Set, Pivot — Building Agile Learning Programs
22 Nov 2021
Contributed by Lukas
With the way we work — and learn — transforming at an unprecedented pace, building Agile learning programs is more important than ever. However, c...
The Business of Learning, Special Episode: Measure to Prove. Measure to Improve.
25 Oct 2021
Contributed by Lukas
Training measurement is a notoriously difficult aspect of the training manager role. However, measuring the impact of training is essential for provin...
The Business of Learning, Special Episode: Your Virtual Training Questions, Answered
18 Oct 2021
Contributed by Lukas
COVID-19 accelerated the rise of virtual learning, with many companies shifting to hybrid or remote work, they looked to remote learning as a way to ...
The Business of Learning, Episode 45: Building Business Acumen as a Learning Leader
27 Sep 2021
Contributed by Lukas
Learning and development leaders are also business leaders responsible for delivering training that drives results. However, most of us aren’t born ...
The Business of Learning, Episode 44: How to Bounce Back - Training's Role in Building Resilience
30 Aug 2021
Contributed by Lukas
Resilience is an invaluable trait in both our personal and professional lives. It arms us with the strength and agility we need to overcome obstacles ...
The Business of Learning, Episode 43: How to Become an Effective Internal Consultant
26 Jul 2021
Contributed by Lukas
We spoke with Susan Kish, an education and training advocate for The Superior Group, and De’Lisa Stringer, a project manager and diversity and in...
The Business of Learning, Episode 42: Building Psychological Safety in Learning Programs
28 Jun 2021
Contributed by Lukas
Dr. Amy Edmondson first introduced the idea of psychological safety while conducting research as a Ph.D. candidate at Harvard Business School. Now, b...
The Business of Learning, Special Episode: Anatomy of Adaptive Learning in a Workforce Context
24 May 2021
Contributed by Lukas
Although the concept of adaptive learning isn’t new, it’s perhaps more relevant than ever. After all, we live in a world of automation, where ...
The Business of Learning, Episode 41: Engage Your Learners With Blended Learning
17 May 2021
Contributed by Lukas
Today’s workforce is dynamic, and there’s no one-size-fits-all training approach that will work for every organization and for every learner. Blen...
The Business of Learning, Episode 40: Supporting Social Learning in the Workplace
26 Apr 2021
Contributed by Lukas
In the modern workplace, social learning is in full swing, with digital collaboration tools and social networks driving a culture of peer-to-peer lear...
The Business of Learning, Episode 39: Developing Modern Leaders
29 Mar 2021
Contributed by Lukas
Effective leaders do more than manage performance: They inspire. They innovate. They listen, and they go out of their way to help their team members...
The Business of Learning, Special Episode: Virtual Learning Engagement in 2021
08 Mar 2021
Contributed by Lukas
2020 accelerated the adoption of virtual meeting and collaboration tools, as companies looked to keep their employees connected and engaged as they w...
The Business of Learning, Episode 38: Experiential Learning - How to Support "Learning by Doing"
22 Feb 2021
Contributed by Lukas
Learning and development (L&D) leaders worldwide are finding new and innovative ways to immerse their learners in training that drives business result...
The Business of Learning, Special Episode - The Future Workforce: Developing Lifelong Learners
15 Feb 2021
Contributed by Lukas
As we recorded this episode in January 2021, the future of work has perhaps never been more uncertain. The coronavirus pandemic has shifted both how ...
The Business of Learning, Special Episode: How to Measure and Maximize the Impact of Training
03 Feb 2021
Contributed by Lukas
The measurement challenge is a common one in the training industry. While we know that L&D plays a key role in helping organizations reach their goals...
The Business of Learning, Episode 37: Reflecting on 2020 and Planning for 2021
25 Jan 2021
Contributed by Lukas
2020 was a whirlwind. L&D was hard at work helping organizations navigate the coronavirus’ impact on businesses across industries, whether by roll...
The Business of Learning, Episode 36: L&D's Role in Change Management
28 Dec 2020
Contributed by Lukas
2020 has been a year marked by change, with the coronavirus pandemic disrupting both our personal and professional lives. To keep pace, organizations ...
The Business of Learning, Special Episode: Leadership Skills for the Digital Workplace
18 Dec 2020
Contributed by Lukas
With the rise of online collaboration tools, video meeting platforms and even mobile coaching apps, it’s safe to say that the future of work is di...
The Business of Learning, Episode 35: 15 Years in the Training Industry: Taking Stock and Looking Forward
30 Nov 2020
Contributed by Lukas
The learning and development (L&D) field moves at a fast pace, as societal shifts and emerging technologies continue to impact the business of learnin...
The Business of Learning, Episode 34: Giving Feedback in a Remote Workplace
30 Nov 2020
Contributed by Lukas
While remote work has its perks, including increased flexibility during such a turbulent time, L&D must ensure leaders have the tools they need to set...
The Business of Learning, Episode 33: Great Training Starts With Strategic Alignment
28 Sep 2020
Contributed by Lukas
Our recently launched research report, “What Makes a Training Organization Great?”, identifies strategic alignment as the most important proce...
The Business of Learning, Special Episode: Virtual Sales Training and Coaching for a Remote Sales Force
23 Sep 2020
Contributed by Lukas
Many businesses are still operating with a remote workforce due to COVID-19, and the sales force is no different. To learn how virtual sales training ...
The Business of Learning, Special Episode: Design as a Mindset for Training Managers
21 Sep 2020
Contributed by Lukas
Design thinking is all the rage in the training industry lately, as it can help training managers improve learning solutions and make a greater impac...
The Business of Learning, Episode 32: Developing Leaders Who Can Succeed During a Crisis
17 Sep 2020
Contributed by Lukas
Leadership can make or break organizational success. In a crisis, this is even more true. Companies need leaders who can guide them through these turb...
The Business of Learning, Episode 31: Enabling On-the-job Coaching: The Role of L&D
24 Aug 2020
Contributed by Lukas
On-the-job coaching has become a popular topic across the learning and development field and business at large. But what does effective on-the...
The Business of Learning, Episode 30: Supporting Employee Well-being With Learning and Development
27 Jul 2020
Contributed by Lukas
As we recorded this episode, the coronavirus pandemic was impacting nearly all industries — and employees. To find out how learning and development ...
The Business of Learning, Episode 29: How Training Can Help Organizations Eliminate Racism in the Workplace
01 Jul 2020
Contributed by Lukas
The murders of Ahmaud Arbery, George Floyd and Breonna Taylor sparked outrage over the systemic racism Black people continue to face in their daily li...
The Business of Learning, Episode 28: Moving Training to the Virtual Classroom
11 May 2020
Contributed by Lukas
When we recorded this episode in April 2020, many, if not most, organizations had implemented remote work policies in light of the coronavirus pandemi...
The Business of Learning, Episode 27: Inclusive Leadership
30 Mar 2020
Contributed by Lukas
For an organization to be truly inclusive, supporting all employees and becoming more supportive and effective, leaders must have certain traits and s...
The Business of Learning: Connecting Remote Teams With Virtual Meetings
24 Mar 2020
Contributed by Lukas
Forget everything you know about virtual meetings. Imagine being able to engage with others, from anywhere across the globe, just like you would if y...
The Business of Learning, Episode 26: Effective Performance Reviews
25 Feb 2020
Contributed by Lukas
To learn more about what makes an effective performance review, what doesn’t, and how to train managers on giving performance reviews, we’re here ...
The Business of Learning, Episode 25: The Future of Work … for All Workers
27 Jan 2020
Contributed by Lukas
As we enter the 2020s, it’s a good time to consider what the future of work looks like — and to make sure it brings equal opportunity to everyone.
The Business of Learning, Episode 24: Global Training Management
30 Dec 2019
Contributed by Lukas
Developing a global training program that has the power to improve business results presents a new set of challenges for learning leaders.
The Business of Learning, Episode 23: Managing the Learning Tech Stack
25 Nov 2019
Contributed by Lukas
Learning technologies have continued to evolve across the learning and development field. Effectively managing these technologies can be a challenge.
The Business of Learning, Episode 22: Soft Skills as a Differentiator
28 Oct 2019
Contributed by Lukas
More and more, we hear that soft skills are the key to success even, or maybe especially, in an increasingly automated world. But what do we mean wh...
The Business of Learning, Episode 21: Adaptive Onboarding
30 Sep 2019
Contributed by Lukas
In this episode of The Business of Learning, Melissa White, director of business operations at The Kool Source, and Nina Redding, senior learning reso...