The Change Management Podcast
Episodes
Transforming Triage: A Digital Approach to Emergency Departments
09 Sep 2025
Contributed by Lukas
Discover how digital solutions are improving emergency department processes. Bob Hudson interviews Emily Sully, Principal Support and Business Analyst...
Innovating Social Care: AI and Digital Transformation
02 Sep 2025
Contributed by Lukas
Learn about the diverse challenges faced by Social Care Wales, the role of a service designer, and how Charmaine's final major project aims to lev...
Transforming Healthcare: The National Immunisation Framework
26 Aug 2025
Contributed by Lukas
Dive into the transformative digital strategies behind the National Immunisation Framework for Wales! In this episode, Bob Hudson, co-director at the ...
S5E4 Culture as a Catalyst for Success with Henry Engelhardt of Admiral Group
08 Apr 2025
Contributed by Lukas
In this episode of the Change Management Podcast, Mark Jackson is joined by Henry Engelhardt, founder and former CEO of Admiral Group, to explore the ...
S5E3 The Power of Authentic Leadership and Workplace Culture with Pam Heneberry of the Professional Development Centre
02 Dec 2024
Contributed by Lukas
In this episode of the Change Management Podcast, Louise Bright reunites with Pam Heneberry, Managing Director of the Professional Development Center,...
S5E2 Inclusive Leadership in Challenging Times with Sal Naseem
18 Nov 2024
Contributed by Lukas
Louise Bright, Pro Vice Chancellor at the University of South Wales, hosts an important conversation with Sal Naseem, former Director for London at th...
S5E1 Mastering Decision-Making: From Intuition to Process with Simon Hallett
04 Nov 2024
Contributed by Lukas
In this episode, Ben Calvert, Vice Chancellor of the University of South Wales, discusses the art of decision-making with Simon Hallett, Vice Chairman...
S4E4 Digital Health Revolution: How do we change Big Data to Smart Data?
29 Mar 2022
Contributed by Lukas
In this episode we will chat to James Boyd, Professor of public health at La Trobe University Australia, about the Digital Health Revolution and how w...
S4E3 Using Design Approaches to Inform Strategy
22 Mar 2022
Contributed by Lukas
In this episode we will discuss how clinical and digital strategy are brought together using the national Clinical Framework. We will cover the import...
S4E2 Global Trends in Digital Health
15 Mar 2022
Contributed by Lukas
In this episode we explore digital health and med tech; learning from the pandemic response; and the future digital health strategy for Wales. Our gue...
S4E1 Digital Transformation in Healthcare – What it really means
15 Mar 2022
Contributed by Lukas
In season 4, we explore the concept of Digital Transformation, how it can apply to organisations and how it works in practice. We discuss how digital ...
S3E6. Impact Driven Design
09 Sep 2021
Contributed by Lukas
In this episode we explore the concept of Design Thinking in business and how it can leads to innovation by focusing on your customer’s needs. Host...
S3E5. Leading Service Re-design
02 Sep 2021
Contributed by Lukas
The unprecedented challenges we have experienced in planning and delivering all aspects of health and care services during the COVID-19 pandemic have ...
S3E4. Creating a Culture of Innovation
26 Aug 2021
Contributed by Lukas
Everyone can be a “designer”. In this episode we discuss how to foster creativity amongst our teams. We explore strategies for creativity and serv...
S3E3. Human Centred and Responsible Organisations
19 Aug 2021
Contributed by Lukas
In this episode we discuss opportunities for organisations to ‘redefine success in business’, through being responsive to environmental and social...
S3E2. Customer Experience
11 Aug 2021
Contributed by Lukas
In this season we explore the concept of Design Thinking, with hosts Professor Jonathan Deacon and Phil Harfield. In this episode we will be discussin...
S3E1. Design Thinking in Business
05 Aug 2021
Contributed by Lukas
Welcome to season 3 of The Change Management Podcast. In this season we explore the concept of Design Thinking, with hosts Professor Jonathan Deacon a...
S2E6. Leadership for a better tomorrow: thriving in a post-pandemic world
17 Dec 2020
Contributed by Lukas
Change is incredibly complex and like a jigsaw with intricate pieces that all have to fit together. Where do we start? At the edges, in th...
S2E5. Projects, Programmes and Portfolios
15 Dec 2020
Contributed by Lukas
Most workplaces that are going through change will manage the process through projects. But how do you clearly define what a project is, how it fits i...
S2E4. Management 101: Influencing to drive real change
03 Dec 2020
Contributed by Lukas
People can get promoted into management positions without having the fundamental knowledge and experience to be really effective at driving change. In...
S2E3. The Agile Way
12 Nov 2020
Contributed by Lukas
Agile is a word banded about in many guises, agile working, agile transformation, and more commonly agile projects. In its simplest form agile means: ...
S2E2. Digital Transformation And Data-Driven Decisions
05 Nov 2020
Contributed by Lukas
Digital Transformation isn’t just a tech project, it’s a people project. Digital transformation is the process of using digital technologies...
S2E1. Building Trust
29 Oct 2020
Contributed by Lukas
Workplaces can be broken by dysfunctional teams. In his book ‘The Five Dysfunctions of a Team’, Patrick Lencioni reveals that trust, is the most i...
6. Embedding Change
24 Jul 2020
Contributed by Lukas
Is it easier to adapt and make changes when there is a crisis (such as the global pandemic)? Dr Louise Bright is joined by Dr Arthur Turner from ...
5. Creating Cultures Of Resilience
17 Jul 2020
Contributed by Lukas
Resilience training shouldn’t be a remedial thing, it needs to be embedded within the culture. Resilient organisations should have a prioritis...
4. Enabling New Ways Of Working
10 Jul 2020
Contributed by Lukas
Dr Louise Bright is joined by Dr Amanda Smith from The Professional Development Centre. In this episode, they discuss new ways of working for teams an...
3. Rethinking Strategy
30 Jun 2020
Contributed by Lukas
Strategy is one of the most over-used but least understood words in business. Strategically savvy businesses are always monitoring their strategy and ...
2. Building Engagement
30 Jun 2020
Contributed by Lukas
Dr Louise Bright talks to Rob Baker, HR Expert and Consultant, about how to ensure engagement with staff while experiencing major change. Welcome to t...
1. Enforced Change
30 Jun 2020
Contributed by Lukas
Welcome to the Change Management Podcast by the University of South Wales. In this episode, Dr Louise Bright is joined by Miles Huckle, an expert in c...