Think Tank Topic: What Does It Mean To Support Local? - Experiences, Problems and Solutions

ELITE : SIX Think Tank meetings are discussed over ZOOM with our members every Friday at 9:30am.Facilitated by DANNY : DE HEK meetings are recorded for our Podcast, we’ve been doing this since COVID-19 if you’re interested in joining in with us check out our Website at dehek.comEXPERIENCESBetter relationships, more accountabilityBetter serviceAccountability increasesMore likely to give referralsBuying local means that if you have a problem with the service/product it’s easier to resolve the problem.Longer term, repeat businessHuman interaction - better serviceFace to face business ( ie local) strengthens the relationship and trust.More impactful to small local business - bad reputations are hard to shake … good reputation matters more.Prepared to go the extra mile.PROBLEMSPriceLimitations around goods availabilityChoice may be limitedSlower to adopt new products / technologyPoor quality and serviceScale of operation - ability to serve multiple customersMay have to pay moreMore expensive due to lack of purchasing powerProblems easier to solve in face to face situationsEasier to have your reputation dented (fairly or unfairly)Transparency of business ownershipTry local, buy on-lineSOLUTIONSSupporting your communityCreate a good customer experienceBusiness LoopingCreate positive ripple effectsGo to give not go to getTrade on quality not just priceThink about where your money goesLocal visibility always pays dividendsupstreamnz.co.nzTAKES AWAYBuying local is a double win; win for us and for the communityGo local, go local, go localThink local, be local, support localBuying local is a conscious decisionOFF TOPIC (Mark)I love KFC (Mark)I love my relationship with Helen (Danny)I love working with my husband (Jaline)NEXT WEEKS TOPIC - MANAGING CHANGEP.S. If you like this podcast please click “like” or provide comment, as that will motivate me to publish more. Would you like the opportunity to be featured on the WHAT : DE HEK Podcast? You are welcome to INVITE YOURSELF to be a guest.Support the show

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