178. Protecting Your Time by Gating Your Email Inbox w/ Andy Mowat

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In the face of ever-increasing digital noise and pollution, we need solutions …and today’s guest has been hard at work on one based on these three beliefs …1. You should determine how people can reach you.2. You should decide what your attention is worth - and who benefits.3. Charging unknown senders a small cost leads to better connections.To help us take back control of our attention, our guest, Andy Mowat, serves as founder and CEO (Chief Email Officer) at Gated.What we discussed:Defining customer serviceThe problem of digital pollutionLimiting access to and monetizing our attention for the benefit of nonprofitsThe manifesto and shared beliefThe value of higher education & alternatives Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Google Play or Google Podcasts, and find more episodes on our blog.Listening on a desktop & can’t see the links? Just search for The Customer Experience Podcast in your favorite podcast player.

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