The Customer Onboarding Podcast
Activity Overview
Episode publication activity over the past year
Episodes
The Neuroscience of Customer Onboarding with Donna Weber (Founder, Springboard Solutions)
22 Jun 2020
Contributed by Lukas
In this episode, Jamie Cole (Chief of Staff, TaskRay) sits down with Donna Weber (Founder, Springboard Solutions) to discuss the neuroscience behind c...
Onboarding as a Value Accelerant with Shannah Van Winkle (Principal, Van Winkle Consulting)
15 Jun 2020
Contributed by Lukas
In this episode, Jamie Cole (Chief of Staff, TaskRay) sits down with Shannah Van Winkle (Principal, Van Winkle Consulting) to discuss why onboarding c...
Understanding the Time to Value Equation with John Drinane (Sales Enablement Manager, Revenue River)
08 Jun 2020
Contributed by Lukas
In this episode, Jamie Cole (Chief of Staff, TaskRay) sits down with John Drinane (Sales Enablement Manager, Revenue River) to discuss the Time-to-Val...
Revolutionizing your Company Through Customer Obsession with Eric Berridge
01 Jun 2020
Contributed by Lukas
In this episode, Jamie Cole (Chief of Staff, TaskRay) sits down with Eric Berridge (Former Chief Customer Officer, Bluewolf - an IBM Company) to discu...
Why You Should Hire Both Technically-focused and Relationship-focused Customer Success Managers with Shannah Van Winkle
25 May 2020
Contributed by Lukas
In this episode, Jamie Cole (Chief of Staff, TaskRay) sits down with Shannah Van Winkle (Principle, Van Winkle Consulting) to discuss why companies sh...
How to Establish Value Through Onboarding Success with Bernie Kassar (Chief Customer Officer, Xactly)
11 May 2020
Contributed by Lukas
In this episode, Jamie Cole (Chief of Staff, TaskRay) sits down with Bernie Kassar (Chief Customer Officer, Xactly) to discuss why companies should pr...
Designing a human-centric onboarding process with Stephen Poppe (Sr. Manager of CS, LabelInsight)
04 May 2020
Contributed by Lukas
In this episode, Jamie Cole (Chief of Staff, TaskRay) sits down with Stephen Poppe (Sr. Manager of Customer Success, LabelInsight) to discuss how to d...
Why Product and Onboarding Teams Should Collaborate with Ashvin Vaidyanathan (CCO, Gainsight)
20 Apr 2020
Contributed by Lukas
In this episode, Jamie Cole (Chief of Staff, TaskRay) sits down with Ashvin Vaidyanathan (CCO, Gainsight) to discuss why product and onboarding teams ...
Why 70% of Churn Occurs Because of the Customer's First 90 Days with Dan Steinman (Chief Evangelist, Gainsight)
13 Apr 2020
Contributed by Lukas
In this episode, Jamie Cole (Chief of Staff, TaskRay) sits down with Dan Steinman (Chief Evangelist, Gainsight) to discuss why 70% of churn happens be...
The State of Customer Onboarding with Blakely Graham (CEO, TaskRay)
30 Mar 2020
Contributed by Lukas
In this episode, Jamie Cole (Chief of Staff, TaskRay) sits down with Blakely Graham (CEO, TaskRay) to discuss the current state of customer onboarding...
Coming Soon - The Customer Onboarding Podcast with Jamie Cole (Chief of Staff, TaskRay)
02 Mar 2020
Contributed by Lukas
The Customer Onboarding Podcast is coming soon to Apple Podcasts, Stitcher, Spotify, and wherever you listen. Join our host Jamie Cole, Chief of St...