The Customer Success Podcast
Activity Overview
Episode publication activity over the past year
Episodes
Learning from Churn and how CSMs can become better investigative journalists
28 Oct 2020
Contributed by Lukas
Welcome to The Gainsight Gamechanger Podcast, a space where we recognize and celebrate people who change the game of customer success and product expe...
Why Win/Loss Analysis is Essential for Customer Success with Natasha Narayan (CEO, IcebergIQ)
17 Jan 2020
Contributed by Lukas
In this episode, Ruben Rabago(Chief Strategist, Gainsight) sits down with Natasha Narayan(CEO, IcebergIQ) to examine and discuss why Win/Loss Analysis...
Onboarding Employees? Start with Customer Success. Featuring Jo Massie( VP OF CS, Slido)
07 Dec 2019
Contributed by Lukas
In this episode, Ruben Rabago(Chief Strategist, Gainsight) sits down with Jo Massie(VP of Customer Success, Slido) to discuss how Customer Success is ...
Driving Systematic Success with Peter Armaly (Sr. Director, CS Business Advisory Services, Oracle)
18 Nov 2019
Contributed by Lukas
In this episode, Allison Pickens (COO, Gainsight) sits down with Peter Armaly (Senior Director of Customer Success Business Advisory Services, Oracle)...
The Power of Language in Customer Relationships with Yamini Rangan (CCO, Dropbox)
11 Nov 2019
Contributed by Lukas
In this episode, Allison Pickens(COO, Gainsight) sits down with Yamini Rangan (CCO, Dropbox) to discuss why the terms are so important within the cust...