The Digital Patient

222: Care New England’s CCIO Dr. Sara Helvey: What a Startup Failure Taught Her About Vendor Selection, Why AI Clinical Decision Support Keeps Backfiring, and What Comes After Ambient Documentation

26 Mar 2026

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Sara Helvey, MD, MB...

221: MemorialCare’s CMIO Dr. Vinh Nguyen: Why Ambient AI Is Only a Fraction of the Burnout Solution, The Hidden In-Basket Problem Nobody Is Talking About, and Why Clinicians Don’t Trust AI Agents Yet

19 Mar 2026

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Vinh Nguyen, Ch...

220: ECU Health’s CMIO Dr. John Hanna: What clinicians build when given no-code AI tools, Why Most Health Systems Are Governing AI Backwards, and Is a Personalized EHR a Dream or Inevitable?

25 Feb 2026

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with John Hanna, MD, Chi...

219: Carilion Clinic’s ACMIO Dr. Maruf Haider: The AI Question Nobody Wants to Answer, The Real Reason Clinicians Ignore CDS Alerts, and the One Phrase that Predicts Rollout Success

12 Feb 2026

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Maruf Haider, a...

218: Nabla’s AI Executive Summit Debrief: Yann LeCunn’s World Models, Where Health Systems are Going with AI after Ambient, and Things CMIOs will Never Say on Stage

05 Feb 2026

Contributed by Lukas

In this special duo episode, Alan Sardana sits down with SeamlessMD Co-founder and CEO Joshua Liu, MD, to unpack the biggest ideas from the Nabla Acce...

217: Corewell Health’s Dr. Bob Jarve: How Ambient AI Solves Burnout but Breaks Discrete Data Capture, Why Most Vendor Failures Happen Before Contract Signing, and How LLMs Supercharge SDoH Initiatives

03 Feb 2026

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Bob Jarve, MD, MBA,...

216: McLeod Health’s Dr. Bryon Frost: Patient Visits of the Future with Patient-Clinician-AI Collaboration, Adaptive vs. Technical Informatics Challenges, and the Move to Patient-First Precision Care

29 Jan 2026

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Bryon Frost, CM...

215: Mount Sinai’s Drs. Gavin & Nadkarni: How to Reliably Turn Predictive AI into Clinical Action, Developing a “Scale-First” Operating philosophy, and Asynchronous Care to Improve Patient Access

22 Jan 2026

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Nicholas Gavin,...

214: LifePoint Health’s Dr. Ryan Mackey: Operationalizing 5 AI Scribe Vendors Across a System, How to Enforce Quality Across a Fragmented, Multi-EHR Health System, and Expanding AI Beyond Physicians

20 Jan 2026

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Ryan Mackey, CM...

213: John Muir Health’s CMIO Dr. Priti Patel: Phenotypes of Clinician AI Adopters, Demonstrating ROI Without Stifling Innovation, and How to Make Governance an Enabler, Not a Brake

15 Jan 2026

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Priti Patel, CM...

212: UMMS’ Emily Jacobsen: Why Trust is the Real Operating System for Clinical Transformation, Using Leadership Rounding as an Informatics Superpower, and How to Avoid Pilots That Never Scale

13 Jan 2026

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Emily Jacobsen, VP,...

211: Penn Medicine’s CHIO Dr. Sri Adusumalli: Introducing Positive Friction to Prevent Automation Bias, Monitoring AI Safety at Scale, and How AI will Impact the Future Healthcare “Front Door”

08 Jan 2026

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Sri Adusumalli,...

210: UT Health’s ACMIO Dr. Tomi Kolade: The Unconventional Metric he uses to Measure Value for Informatics Tools, Reducing Knowledge Gaps to Improve EHR Usage, and Why AI Adoption is a People Problem

06 Jan 2026

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Tomi Kolade, As...

209: Houston Methodist’s Michelle Stansbury: Why Siloed Innovation Labs Don’t Work, Making Innovation Financially Accountable, and Why Health Systems Must Disrupt Themselves or Risk Being Disrupted

18 Dec 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Michelle Stansbury,...

208: Rush's ACMIO Dr. Juan C. Rojas: Where AI Performs Best in Clinical Care Today, Evaluating AI like a New Drug or Device, and Using AI to Identify High-Risk Patients When Data is Incomplete

16 Dec 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Juan "JC&q...

207: BSMH’s Jason Szczuka: Building Coalitions That Actually Move Innovation Forward, The 18-24 Month “Scale or Sunset” Rule for Pilots, and Creating Org Readiness Through Incentives and Desperation

11 Dec 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Jason Szczuka, Chie...

206: MHS’ ACMIO Dr. Michael Weiss: Fixing "Rogue" Clinical Notes, Designing Workflows for Rare but High-Risk Events, and Applying Goldilocks Principles to Governance

09 Dec 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Michael Weiss, ...

205: Duke Health’s Dr. Eric Poon: Understanding Informatics as a Sociotechnical Team Sport, Co-Creating AI Tools to Promote Accountability, and Why We Must Kiss a lot of Frogs to Find Real Innovation

04 Dec 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Eric Poon, CHIO...

204: Oracle Health’s Chairman, Dr. David Feinberg: How Oracle Health has Reimagined the EHR in the AI Era, The Next Frontier For Agentic Workflows, and Strategic Bets Oracle Health is Making

02 Dec 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. David Feinberg,...

203: UI Health’s CHIO Dr. Karl Kochendorfer: The Real Path to AI-augmented Clinical Messaging, The Role of LLMs for Patient Interactions, and How AI can actually make Clinicians More Human

26 Nov 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Karl Kochendorf...

202: Penn State Health’s Dr. Chris DeFlitch: What Healthcare Can Learn From Disney, Eliminating Waiting from Emergency Rooms, and Why Digital Transformation is Still About People Taking Care of People

20 Nov 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Chris DeFlitch,...

201: Fairview Health Service’s Dr. Sameer Badlani: Creating New Platforms for Healthcare Delivery, Bringing Retail-Quality Experiences to Healthcare, and Proven Frameworks for Evaluating Tech Value

13 Nov 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Sameer Badlani,...

200: Sutter Health’s CMIO Dr. Veena Jones: Scaling Ambient AI for Real-World ROI, Involving Patients to Design AI Inbox Responses that Actually Work, and Moving Beyond Pajama Time to True Fulfillment

11 Nov 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Veena Jones, CM...

199: Mount Sinai’s CDTO Robbie Freeman: Enabling Clinician-Led AI Innovation, Embedding Forward-Deployed Engineers into Clinical Workflows, and Empowering Nurses to Lead Ethical AI

06 Nov 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Robbie Freeman, Chi...

198: OSF HealthCare’s Roopa Foulger: Why 80% of Healthcare AI Fails in the Real World, Inside OSF’s Three-Horizon Innovation Strategy, and When to Break the Rules of Evidence-Based Tech

04 Nov 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Roopa Foulger, Vice...

197: Parkview Health’s CMIO Dr. Mark Mabus: From Escape-Room Training to TikTok-style Edutainment, Infusing Creativity into Healthcare IT Training, and Preparing Clinicians for the Future of the EHR

30 Oct 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Mark Mabus, Chi...

196: Stanford Children’s CHIO Dr. Natalie Pageler: The Hidden Pediatric Data Crisis, How AI Is Best Used in Pediatrics, and Preventing Automation Complacency in Medicine

23 Oct 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Natalie Pageler...

195: Intermountain’s CHIO Dr. Moores Todd: What She Learned About Healthcare From a Near-Death Experience, Sustaining Informatics Through ‘Gardening Mode’, and How AI Agents Will Shape Healthcare

16 Oct 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Tamara Moores T...

194: Becker’s 2025 Debrief: From Swag Bags to Note Bloat, What Health Tech Conferences should do Differently, and the Most Interesting Ideas We Heard

09 Oct 2025

Contributed by Lukas

On this special episode of The Digital Patient, Alan and Josh recap their time at Becker's 10th Annual Health IT + Digital Health + RCM Annual Mee...

193: UCSD Health’s Dr. Amy Sitapati: How AI Agents May Impact Data Cleanliness, Why Clinicians Need to Get Their Hands Wet with AI, and Understanding Patient Preferences to Personalize Care

25 Sep 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Amy Sitapati, C...

192: UCLA Health’s CMIO Dr. Eric Cheng: Applying Randomization to Informatics, Creating AI-Enabled, Personalized EHR Experiences for Every Clinician, and Advancing Equity Through Accurate Data

18 Sep 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Eric Cheng, CMI...

191: Kettering Health’s Dr. Albert Bonnema: Combining EHR, Genomics & AI for Breakthroughs in Precision Med, Risks of AI Use in Medical Education, and Barriers to making Personalized Medicine Standard

11 Sep 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Albert Bonnema,...

190: KUMC’s former CMIO Dr. Greg Ator: Why AI Chart Summarization is the Next Dominant Use Case, Having a CMIO in Every Clinical Department, and Could a Startup Disrupt the Major EHR Incumbents?

04 Sep 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Greg Ator, form...

189: HonorHealth’s CMIO Dr. Craig Norquist: What the Healthcare C-Suite can learn from the Navy, Where AI Agents best fit in Healthcare, and How being a Clinician-Patient exposes Healthcare Inequities

28 Aug 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Craig Norquist,...

188: UW Health’s Dr. Joel Gordon and Stacy Rasmussen: Building a Successful Digital Transformation Dyad, Leading and Lagging Indicators of Success with AI, and Measuring ROI with Rigor for AI Scribes

21 Aug 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Joel Gordon (CM...

187: Niagara Health’s CIO Sonali Kohli: Lessons from a Modern Day EHR Implementation, Establishing Guardrails for Safe AI, and Success with Digital Care Journeys for Remote Surgical Monitoring

14 Aug 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Sonali Kohli, EVP, ...

186: SE Health’s CDO Robert Slepin: Implementing EHRs Globally, Strategic Recommendations for EHR Companies, and Keys to Mitigate Risk with Large-Scale Digital Transformation

24 Jul 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Robert Slepin, Chie...

185: Cedars-Sinai’s Dr. Shoma Desai: Scaling AI-powered Virtual Urgent Care, Why Virtualists Can Get More Face Time with Patients, and Understanding Customer Acquisition Costs to Sustain Innovation

17 Jul 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Shoma Desai, Ex...

184: AMDIS 2025 Recap: What's so Magical about Ojai, Why Healthcare's Biggest Risk may be Adopting AI Too Slowly and Sharing our Secret Sauce for Patient Engagement

10 Jul 2025

Contributed by Lukas

On this special episode of The Digital Patient, we recap Josh’s recent trip to the AMDIS conference in Ojai, California. Josh shares highlights from...

183: Veteran CIO/CDO Dr. Alistair Erskine: Proving ROI for AI, Chat-based AI interfaces for the EHR, and Why Every Health System should Hire a Chief Financial Informatics Officer

03 Jul 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Alistair Erskin...

182: NYU Langone Health's Dr. Jonah Feldman: Evaluating Human vs AI-generated Patient Summaries, Using AI to Simplify Patient Discharge Info, and Does Your EHR Respect you?

26 Jun 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Jonah Feldman, ...

181: NYU Langone Health’s Dr. Devin Mann: GenAI for Patient Communication, How to go from Research to Operational Use for Digital Health, and Balancing Short & Long-term Strategy with AI

19 Jun 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Devin Mann, Str...

180: Endeavor Health's Justin Brueck: The Business Case for AI Scribes, Rethinking Care Delivery from First Principles to Solve for The Silver Tsunami, and Embedding Genomics into Patient Care

12 Jun 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Justin Brueck, Syst...

179: Froedtert Health’s Dr. Brad Crotty: What Startups Get Wrong with Health Systems, Using Qualitative Data to Learn why Tech Isn’t Working, and Should Health Systems Still Have Venture Arms in 2025?

05 Jun 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Bradley Crotty,...

178: UVA Health’s CMIO Dr. Andrew Markowski: Why AI Models Succeed or Fail, the Standardization Myth, and How to Increase Your Sphere of Influence For Better Change Management

30 May 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Andrew Markowsk...

177: Epic XGM Debrief: Uber Surge Pricing, Making History as the 1st Vendors to Exhibit at XGM, Accelerating Care Companion and the Best Conference Food in Healthcare

23 May 2025

Contributed by Lukas

On this special edition of The Digital Patient, Josh and Alan unpack their experience attending Epic’s XGM Conference. Representing SeamlessMD, the ...

176: Stanford Health Care’s Dr. Mike Pfeffer: Why we Shouldn't Always Want "Human in the Loop" for AI, Why Prediction Models are Only as Useful as the Problems they Solve & How AI Scribes Must Evolve

24 Apr 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Michael Pfeffer...

175: Geisinger’s CMIO Dr. Ben Hohmuth: Why Human Connection will address Burnout more than Tech, the Future of Clinical AI Copilots, and Why Solely Optimizing Tech Won’t Eliminate In-Basket Overload

17 Apr 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Ben Hohmuth, CM...

174: LifeBridge Health’s CIO/CDO Tressa Springmann: The Economics of AI, How to Move Quickly with AI Governance, and Beekeeping as a Healthcare Leadership Metaphor

10 Apr 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Tressa Springmann, ...

173: Emory Healthcare’s CMIO Dr. Nitu Kashyap: Scaling AI Scribes System-Wide, Training the Next Generation of Clinicians to use AI, and Making CDS Work in 5 Seconds or Less

03 Apr 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Nitu Kashyap, C...

172: U of Rochester’s Dr. Michael Hasselberg & Catholic Health’s Michael Mainiero: Why Most AI Pitches Fail, Startup Red Flags, and the One Word That Will Get You Blacklisted from Health Systems

27 Mar 2025

Contributed by Lukas

On this dual-guest episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Mich...

171: UofU’s Laura Marquez: Dark Green v. Light Green Dollars For ROI, Why Healthcare Leaders Need to be More Comfortable Killing Old Tech, and How Patients are the Most Underutilized Care Team Members

21 Mar 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Laura Marquez, Sr. ...

170: HIMSS 2025 Debrief: Riding the Epic Banana, The "Cream Incident", and Revealing the Most Provocative Ideas we Heard

18 Mar 2025

Contributed by Lukas

In this special solo episode of The Digital Patient, Josh and Alan recap their experience at HIMSS 2025 in Las Vegas—from the most provocative ideas...

169: Allegheny Health Network’s Joey Seliski & Dr. James Solava: Piloting 3 AI Scribes at Once, Reducing Friction for Clinicians to Use AI, and Rethinking Medical Education in the World of AI

13 Mar 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Joey Seliski, Direc...

168: ViVE 2025 Debrief: AI Hype vs Reality, What Are Ambient Scribe Vendors Actually Building Next, and Was it Really Worth Going To?

28 Feb 2025

Contributed by Lukas

In this special solo episode of The Digital Patient, Josh and Alan recap their experience at ViVE 2025 in Nashville—from key takeaways on AI’s gro...

167: UChicago Medicine’s CMIO Dr. Sachin Shah: Why Clinicians Must Stay in the Driver’s Seat of AI, The Risk of De-Skilling Clinicians with AI Documentation, and Tackling Digital Health Equity

10 Feb 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Sachin D. Shah,...

166: Memorial Healthcare System’s CDIO Jeffrey Sturman: Getting the Right Sponsorship Early to Scale Digital Health, Balancing Innovation with Keeping the Lights on, and The Promise of Digital Twins

03 Feb 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Jeffrey Sturman, Ch...

165: UnityPoint Health’s Regional CMIO Dr. Jon Senkler: The ideal Clinical AI Co-Pilot, Why AI is like a Scalpel that can help or harm, and How Ambient AI Reduces in-the-moment Cognitive Burden

30 Jan 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana chat with Dr. Jon Senkler, Reg...

164: NYU Langone Health's CMIO Dr. Paul Testa: How being a Lawyer made him a Different Type of CMIO, NYU's Approach to Generative AI, and Shifting the EHR from Inputs to Outputs in the Next Decade

27 Jan 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Paul Testa, CMI...

163: MetroHealth’s Chief Health AI Officer Dr. Yasir Tarabichi: How to Succeed with AI Sepsis Models (where others failed), Using AI to Fix Broken Processes, and Why Informatics Should Lead AI

23 Jan 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Yasir...

162: UCHealth’s Dr. Richard Zane: Eliminating Pilotitis, Balancing Innovation with Financial Realities, and Simplifying Clinical Workflows Before Adding AI

20 Jan 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Richa...

161: City of Hope’s Associate CMIO Dr. Finly Zachariah: AI for Palliative Care, Gaps in Palliative Care Today and Spinning Out a Startup From a Hospital to Solve Them

16 Jan 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Finly...

160: Inova Health’s CMO Dr. Neeta Goel: Using Tech to Scale Depression Screenings Across the Health System, Eliminating Low-Value Care, and Does Charging for MyChart Messages Work?

13 Jan 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Neeta...

159: Hennepin Healthcare’s Brian Imdieke: From Human to AI Scribes, How to Optimize Clinician Adoption with AI, and Bridging Innovation Gaps in Safety Net Hospitals

09 Jan 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Brian Imd...

158: UPMC’s CMIO Dr. Rob Bart: What CMIOs Can Learn From Working at Health IT Vendors, Reducing Bias with AI, and Building Context-Aware Decision Support

06 Jan 2025

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Rob B...

157: Virtua Health’s Dr. Tarun Kapoor: Why ‘Top of License’ Is ‘Top of Burnout’, What Healthcare Can Learn from Netflix About Digital Transformation, and Adapting to the Quadruple Storm in Healthcare

19 Dec 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Tarun...

156: KLAS Research’s Adam Cherrington: What Healthcare Can Learn from the DMV, The Power of Patient Voice, and Red Flags and Green Flags for Patient-Centric Vendors

12 Dec 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Adam Cher...

155: Ochsner Health’s CMIO Dr. Louis Jeansonne: Pioneering Draft AI Responses for Patient Messages, The Potential of AI-powered Surgical Robots, and What it Takes to Achieve Epic 10 Gold Stars

06 Dec 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Louis...

154: UChicago’s CMIO, Dr. Kai Kao: Using Simulations to Design the Optimal Hospital at Home, Elevating Clinician AI Literacy, and Calculating ROI for Hospital at Home

28 Nov 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Cheng...

153: Endeavor Health's Dr. Nirav Shah: AI-Driven SDoH Insights, Identifying Domestic Violence with NLP, and Is There Such a Thing as Too Much Data?

22 Nov 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Nirav...

152: Bon Secours Mercy's Dr. Mark Townsend: Why Project Owners Must Have Skin in the Game for New Tech, Navigating Mission Creep with AI, and Why “Situational Awareness” Prevents Innovation Failure

15 Nov 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Mark ...

151: SSM Health’s CMIO: Dr. Ann Cappellari: A call to preserve the art of medicine, How to bridge the value of Tech when clinical ROI doesn't align with business ROI, and more

08 Nov 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Ann C...

150: Yale’s CHIO Dr. Allen Hsiao: Why AI draft responses to patient portal messages have underwhelmed so far, Using AI scribes in the ED, and How to use MyChart for Equitable Research Participation

01 Nov 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Allen...

149: CHA’s CMIO and Shift’s Co-Founder, Dr. Hannah Galvin: Equitable Interoperability, Making AI Scribes Work for Pediatrics, and Building National Standards for Data Segmentation

24 Oct 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Hanna...

148: Becker's Health IT conference recap: Most provocative ideas we heard, podcast guest cameos, Putting vendors in the dungeon, and are we really OK moving to the Hyatt?

17 Oct 2024

Contributed by Lukas

In this special episode of The Digital Patient, hosts Alan Sardana and Dr. Joshua Liu reflect on their time at Becker’s 9th Annual Health IT + Digit...

147: Northwestern Medicine’s Director of Innovation, Kali Arduini Ihde: Scaling AI Scribes, Launching a Start Up Accelerator, and Creating a Safe Space for Innovation

10 Oct 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Kali Ardu...

146: NerdMDs Co-founder & Heidi Health CMO Dr. Adam Carewe: What actually happened at Kaiser Permanente w/ AI Scribes, How CMIOs think about Vendor Selection, Problems Old Culture Orgs face w New Tech

26 Sep 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Adam ...

145: Duke’s Chief Analytics & Medical Information Officer, Dr. Armando Bedoya: How Nutrition Labels Can De-Risk AI, Understanding Behavioral Economics for AI Adoption, Alleviating Admin Burden with AI

19 Sep 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Arman...

144: UK HealthCare's CMIO, Dr. Romil Chadha: Building Solutions on Paper First, When to Introduce Friction vs. Automation, and Why Too Many Measures Can Hurt Healthcare

12 Sep 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Romil...

143: The Guthrie Clinic’s CDO, Terri Couts: Phishing Your Own Staff to Improve Cybersecurity, Why AI is a Tool and Not The Whole Solution, and Focusing on Solving Root Problems

05 Sep 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Terri Cou...

142: MUSC's Enterprise CDTO, Crystal Broj: Launching Emily—MUSC's AI Patient Access Phone System, Using RPA for Preventative Care, and Embracing Imperfect Pilots for Practical Improvements

29 Aug 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Crystal B...

141: Northern Light Health's System CMIO, Dr. Michael Ross: How AI will improve eConsults w/ contextual summarization, Talking with Medical Assistants to determine physician fit for AI Scribes & more

22 Aug 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Micha...

140: CoxHealth’s Summer Blackerby and Gina Ellerbee: Launching a Virtual Nursing Pilot in 9 Days, Scaling Beyond the Pilot, and Shifting From Task-Based Workflows to Patient-Centered Collaboration

15 Aug 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Summer Bl...

139: UCSD's CCIO, Dr. Christopher Longhurst: Pioneering AI-generated patient message drafts, Why implementation will make or break your innovation & Bridging the gap between AI performance & outcomes

08 Aug 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Chris...

138: UVM's Drs. McEntee & Stinnett-Donnelly: Assessing AI Scribes via Crossover Comparison, Why AI needs more Patient Safety Research before use on Clinical Care, and How to Sunset Old Tech Processes

01 Aug 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Rache...

137: Advocate's Innovation Advisor, Colleen Hole: Deep Dive on Hospital at Home: Navigating Regulatory Challenges, Dealing w/ Misaligned Incentives, Improving Patient, Caregiver & Clinician Wellbeing

25 Jul 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Colleen H...

136: UI Health’s CMIO, Dr. David Chestek: Why AI Scribes will never have 100% clinician adoption, How to pick representative user groups for health tech pilots, and Why wearables pose a problem

18 Jul 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. David...

135: Baptist Memorial's CMIO, Dr. Jake Lancaster: Adapting How You Talk About AI to Get Stakeholder Adoption, Saving Nurses Time Without Tech, and Exploring Systemic Healthcare Issues Through Fiction

11 Jul 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Jake ...

134: UMass Memorial Health Care’s CQO & CCIO, Dr. Eric Alper: Strategies for Scaling Hospital at Home, Exploring the Intersection of Informatics and Quality, and How Incentives Drive Patient Care

27 Jun 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Eric ...

133: Memorial Healthcare System's CMIO, Dr. Jennifer Goldman: Eliminating Over 800,000 Daily Clicks, Actioning SDoH Data, and Mastering Change Management in a WFH Environment

20 Jun 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Jenni...

132: Mass General Brigham’s CMIO, Dr. Rebecca Mishuris: Safeguarding Relationships with AI, Turning Skeptics into Champions, and Prioritizing Practical Wins Over Theoretical Benefits

13 Jun 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Rebec...

131: Fraser Health's VP, Digital Patient & Provider Experience, Jennifer MacGregor: Developing AI Copilots for Healthcare Efficiency, Launching Fraser's Digital Front Door, and more

06 Jun 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Jennifer ...

130: IU Health’s CMIO, Dr. Emily Webber: Mastering AI Governance, Harnessing Listening as a Superpower, and Bridging the Tech and Healthcare Cultures

30 May 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Emily...

129: UCI Health's CMIO, Dr. Deepti Pandita: Evaluating ROI for Ambient, Identifying Root Causes for Clinician Burnout, and Talking to Users Before Building

23 May 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Deept...

128: Tidal Health’s CIO & CMIO, Dr. Mark Weisman: Targeting >50% clinician adoption with Ambient, Replacing the Pager, and Envisioning Patient-Centered Bots Interacting with Bots

16 May 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Mark ...

127: UCI’s Chief Digital Officer, Tom Andriola: How Regulatory Environments Set the Pace for Innovation, Operating as a Data Company, and Championing Consumer-Driven Healthcare

10 May 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Tom Andri...

126: Carilion Clinic's Associate CMIO, Dr. Marcus Speaker: Balancing AI Adoption with Value, How Coffee Machines Foster Greater Connection, and Using Existing Tech to Its Full Capacity

18 Apr 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Marcu...

125: Baptist Health’s CDIO, Aaron Miri: Empowering Clinicians to Develop with Low-Code Tools, When It's Better to Partner with a Startup v. Rely on the EHR, and Consolidating Tech Stack for Efficiency

04 Apr 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Aaron Mir...

124: HIMSS24 Recap: HIMSS vs. HLTH, Comparing Epic, Cerner & MEDITECH's approach to AI Scribes, Virtual Nursing, Networking Do's and Don'ts and... Pirates of the Caribbean?

27 Mar 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana share a recap of HIM...

123: University of Wisconsin's CDIO, Chero Goswami: Empowering IT to Own Outcomes, Why Every Healthcare Leader Must Know Economics, and Chero’s 3G Philosophy on Service Excellence

21 Mar 2024

Contributed by Lukas

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Chero Gos...