The dojo.live show / Interviews with Visionaries Shaping Travel Tech
Episodes
The Connected Journey: Paco Pérez-Lozao on What’s Next in Travel & Hospitality
16 Sep 2025
Contributed by Lukas
What does the future of hospitality look like in an era of AI, personalization, loyalty and sustainability? And how can providers keep pace with risin...
Designing the Future of Travel: Solving Content Chaos with Intentional Innovation
30 Jul 2025
Contributed by Lukas
From fragmented systems to seamless journeys, how SabreMosaic Travel Marketplace is reshaping the travel buying experience by design.In this episode o...
Beyond the Booth: GBTA 2025 with HRS's Tobias Bittner
22 Jul 2025
Contributed by Lukas
How can corporate travel programs scale smarter while staying sustainable, automated, and traveler-focused?In this episode of dojo.live, we catch up w...
Beyond the Booth: GBTA 2025 with Conferma’s Stuart Davenport and BCD Travel’s Neil Fyfe
22 Jul 2025
Contributed by Lukas
Are hotel payments still stuck in the past and what would it take to modernize them for good?In this episode of dojo.live, we welcome Stuart Davenport...
Beyond the Booth: GBTA 2025 with CEO Suzanne Neufang
22 Jul 2025
Contributed by Lukas
How do we lead through disruption while designing a better future for business travel?In this episode of dojo.live, we welcome Suzanne Neufang, CEO of...
Beyond the Booth: GBTA 2025 with Fox World Travel’s Sam Hilgendorf
22 Jul 2025
Contributed by Lukas
What if AI, automation, and thoughtful design could smooth out managed travel while still keeping it human?In this episode of dojo.live, we sit down w...
Beyond the Booth: GBTA 2025 with TripAI’s Samar Khan
22 Jul 2025
Contributed by Lukas
How can AI close the gap between sustainability goals and real-world travel operations?In this episode of dojo.live, we welcome Samar Khan, Founder of...
Beyond the Booth: GBTA 2025 with Cerebri AI’s Jean Belanger and Steve Harter
21 Jul 2025
Contributed by Lukas
What happens when corporate travel stops optimizing for cost alone and starts optimizing for everything that matters?In this episode of dojo.live, we ...
La Nueva Era de la Hospitalidad: Tendencias, Marketplaces e Integraciones en un Ecosistema Conectado
10 Jul 2025
Contributed by Lukas
¿De qué manera un ecosistema abierto demuestra que la hospitalidad del futuro se construye en comunidad y no solo con un proveedor?En este episodi...
Technology Breakthroughs and Predictions from HITEC 2025
09 Jul 2025
Contributed by Lukas
What stood out on the HITEC 2025 show floor? What trends will shape hospitality’s next wave of innovation? And what does it mean for your hotel? In...
Consejos de Turismo Reimaginados: Datos, Tecnología y el Futuro de la Promoción Turística
24 Jun 2025
Contributed by Lukas
¿Cómo pueden los DMOs (Destination Marketing Organizations) y los hoteles convertirse en aliados estratégicos a través del uso inteligente de tecn...
Beyond the Booth:HITEC 2025 with Aptech'sJill Wilder
19 Jun 2025
Contributed by Lukas
In this episode of dojo.live, we sit down with Jill Wilder, President of Aptech, to explore how hotels can modernize their financial operations—with...
HITEC 2025 with Chargeback Gurus' Marty Williams
19 Jun 2025
Contributed by Lukas
In this episode of dojo.live, we welcome Marty Williams, Senior Vice President of Business Development at Chargeback Gurus. This conversation dives in...
Beyond the Booth:HITEC 2025 with Amadeus Hospitality’s Katie Moro
18 Jun 2025
Contributed by Lukas
How can AI and data-driven insights help hotels meet rising traveler expectations—without overwhelming their teams?In this episode of dojo.live, we ...
Beyond the Booth: HITEC 2025 with Sabre Hospitality Solutions’ Frank Trampert
18 Jun 2025
Contributed by Lukas
How can hotels harness AI to enhance guest experiences—without breaking what’s working behind the scenes?In this episode of dojo.live, we sit down...
Beyond the Booth: HITEC 2025 with Oracle Hospitality’s Tanya
18 Jun 2025
Contributed by Lukas
How can a fully connected, cloud-based tech stack unlock better guest experiences and smarter hotel operations?In this episode of dojo.live, we sit do...
Beyond the Booth:HITEC 2025 with Zucchetti North America’s Mark Lewis-Brown and Estella Hale
18 Jun 2025
Contributed by Lukas
How can hotels modernize revenue strategies with AI—without losing sight of human insight or control?In this episode of dojo.live, we’re joined by...
Beyond the Booth: HITEC 2025 with RealTime Reservation’s Shawn Tarter
17 Jun 2025
Contributed by Lukas
How can hotels unlock the full potential of ancillary revenue through smarter guest journey orchestration?In this episode of dojo.live, we welcome Sha...
Beyond the Booth: HITEC 2025 with Vingcard's Nicolás Aznar
17 Jun 2025
Contributed by Lukas
What does it really take to future-proof your hotel tech stack—and where does access control fit in?In this HITEC 2025 episode of dojo.live, we’re...
Beyond the Booth: HITEC 2025 with Mews’ Michael Coscetta
17 Jun 2025
Contributed by Lukas
What does true personalization in hospitality look like—and how can tech help hotels deliver it at scale, without sacrificing the human touch?In thi...
Beyond the Booth: HITEC 2025 with BirchStreet Systems’ Phil Beck and David Schloss
17 Jun 2025
Contributed by Lukas
How can AI and smarter payments help hospitality procurement teams reduce friction, cut costs, and unlock strategic value?In this episode of dojo.live...
The Science of Smart Consulting: Moving from Gut Feel to Data-Driven Collaboration
13 Jun 2025
Contributed by Lukas
How can Agentic AI and a modern consulting mindset make hospitality tech strategy repeatable, contextual, and client-specific?In this episode of dojo....
More Than a Matchmaker: Rethinking Tech Consulting Beyond Procurement
12 Jun 2025
Contributed by Lukas
What should a complete, ROI-driven consulting engagement look like in today’s hospitality tech landscape?In this episode of dojo.live, we’re joine...
Back to Basics: Why Hospitality Still Needs Project Managers
11 Jun 2025
Contributed by Lukas
Is SaaS overload creating more pain than progress—and what can project management do to bring the industry back into balance?In this episode of doj...
HITEC Strategy Guide: How to Prepare, Show Up, and Follow Through
10 Jun 2025
Contributed by Lukas
How can tech vendors, hoteliers, and consultants turn industry conferences into real results—before, during, and after the event?In this episode of ...
Closing the Gap: From What Vendors Sell to What Hotels Actually Use
06 Jun 2025
Contributed by Lukas
User adoption isn’t the finish line. What vendors and hoteliers need to stop doing—and start doing—to create true business value and solve real ...
Starting with the Story: Breaking the Sea of Sameness and Why Product Marketing Belongs at the Start
05 Jun 2025
Contributed by Lukas
How does early-stage positioning help hospitality tech vendors stand out, scale faster, and stop guessing? And what can you do when your messaging sou...
Hospitality’s Hidden Power: Women, Influence, and What Comes Next
04 Jun 2025
Contributed by Lukas
How do visibility, support, and self-advocacy shape stronger leaders, smarter strategies, and better business outcomes?In this episode of dojo.live, w...
Más Reservas, Mejor Tarifa: Revenue Inteligente Para Hoteles Independientes
27 May 2025
Contributed by Lukas
¿Cómo pueden los hoteles independientes aumentar sus ingresos sin sacrificar ocupación?En este episodio de dojo.live, Alfredo Rodríguez Flores, Re...
From Rewards to Revenue: How Loyalty Drives More Direct Hotel Bookings
15 May 2025
Contributed by Lukas
Why are instant rewards—not points— becoming the new loyalty currency for driving direct hotel bookings?In this episode of dojo.live, we explore h...
Unified Data Layers: The Platform for Hospitality's Future
13 May 2025
Contributed by Lukas
How can harnessing data—the ‘new oil’—fuel better bookings, pricing, and operational excellence in hospitality?In this episode of dojo.live, w...
From Click or Call to Confirmation: Rethinking the Booking Experience
08 May 2025
Contributed by Lukas
How can embedding the booking engine and reintroducing voice finally tip the scales for direct bookings?In this episode of dojo.live, we welcome back ...
Booking Beyond Hotels: How Extended Stay is Winning the Future of Direct Business Travel
07 May 2025
Contributed by Lukas
As business and bleisure travel rise, how can extended stay brands capture more direct bookings?In this episode of dojo.live, we explore how business ...
The Power Behind the Page: How Booking Engines Are Shaping the Future of Hotel Revenue
06 May 2025
Contributed by Lukas
The Power Behind the Page: How Booking Engines Are Shaping the Future of Hotel RevenueMay 6th, 2025, 10:00 am PT / Category: InterviewsFrom GenAI to...
Vacation Rentals Reimagined: The Direct Booking Edge in Short-Term Stays
30 Apr 2025
Contributed by Lukas
What do short-term rental owners need to know about direct booking and how is it shaping the future of travel tech?Eric Goldreyer is an established 2...
The Guest-Obsessed Hotelier: Personalization, Data, and the Power of AI
29 Apr 2025
Contributed by Lukas
What does it take to deliver guest-obsessed hospitality in a digital-first world? In this episode of dojo.live, we explore the future of hospitality ...
The Direct Booking Blueprint: Personalization & Loyalty with P3’s Phelim Pekaar
24 Apr 2025
Contributed by Lukas
The direct booking equation: How do personalization and loyalty combine to maximize hotel profitability?Phelim Pekaar is the founder and CEO of P3 H...
Business Travel, Reimagined: The Booking Engine Goes Intelligent
22 Apr 2025
Contributed by Lukas
What does the next generation of business booking engines look like, and how are they solving for speed, spend, and personalization in Asia’s travel...
Hoteles Rentables: Cómo Vender Servicios Adicionales con Éxito
10 Apr 2025
Contributed by Lukas
¿Qué estrategias implementa tu hotel para aumentar los ingresos y mejorar la experiencia del huésped?Areli Moran se unió a Sabre Hospitality en...
Breaking the Mold: Why Hospitality PMS Needs a New Playbook
07 Apr 2025
Contributed by Lukas
Is the all-in-one vs. hub-and-spoke debate holding hospitality back? Exploring a new way forward for PMS technology.After 10 years in hotel operations...
Bridging Sectors: Lessons in Hospitality from Hotels to Holiday Parks
03 Apr 2025
Contributed by Lukas
How can holiday parks and hotels learn from each other’s operational strategies to boost efficiency, guest satisfaction, and revenue performance?Sig...
Beyond RevPAR: Transforming Hospitality Through Guest-Centric Revenue Strategies
02 Apr 2025
Contributed by Lukas
How can hospitality businesses bridge the 'Aspiration-Reality Gap' to unlock Revenue per Available Guest (RevPAG) and drive profitability beyo...
PMS: The Heart of the Hospitality Operating Environment
01 Apr 2025
Contributed by Lukas
While the PMS is the heart of your tech, it works even better when connected to the rest of the ecosystem, enabling experiences with data.Jeff Bzdawka...
Building for Hoteliers: The Art of Simple, Smart PMS Technology
25 Mar 2025
Contributed by Lukas
How can the right PMS technology reduce training time, improve efficiency, and ease hotel operations?Charlie Green was a founding member of the leade...
La experiencia del huésped como prioridad: Soluciones para hoteles exitosos
12 Mar 2025
Contributed by Lukas
¿Cómo puede la tecnología transformar la experiencia del huésped y convertirla en el motor del éxito para los hoteles?Irving es un experto en te...
La experiencia del huésped como prioridad: Soluciones para hoteles exitosos
12 Mar 2025
Contributed by Lukas
¿Cómo puede la tecnología transformar la experiencia del huésped y convertirla en el motor del éxito para los hoteles?Con Irving Sulub, CTO @ Zav...
AI-Powered Revenue:The Next Era of Hospitality Strategy
06 Mar 2025
Contributed by Lukas
How will AI and data-driven strategies shape the future of revenue management in hospitality?Alex Barros is a seasoned expert in revenue management a...
Hotel Benchmarking with STR: Exploring Performance Beyond Top-line Data
05 Mar 2025
Contributed by Lukas
How can analyzing data at different levels - comp set, country, or class - help revenue managers uncover the full story behind hotel numbers and drive...
Not Just Rooms: The Secrets to Total Hotel Profitability
04 Mar 2025
Contributed by Lukas
From late check-outs to daytime cabanas - how can hotels turn every touchpoint into a revenue opportunity?Matt Benn is a seasoned expert in digital ma...
Revenue Marketing with Cloudbeds: Smarter Pricing, Better Promotions
27 Feb 2025
Contributed by Lukas
How can Causal AI help hotels optimize pricing and promotions?Nikhil ShahHead of Data Science / LinkedInNikhil is a mathematician, AI researcher, and...
What Today’s Revenue Teams Need: Classic, with a Twist
26 Feb 2025
Contributed by Lukas
The core principles of Revenue Management haven’t changed, but the needs of modern Revenue Management teams certainly have. How does our technology ...
Winning Group Business Strategies: Rethinking RFPs and Instant Booking for Maximum Revenue
20 Feb 2025
Contributed by Lukas
How can hotels shift from reactive RFP management to proactive revenue capture with automation and instant booking?As a hospitality veteran with more ...
How Data Literacy is Transforming Hospitality Operations
19 Feb 2025
Contributed by Lukas
How is AI-powered data engagement, driven by GPT and LLMs, transforming revenue management from a technical skill into a universal language?A seasoned...
Revenue Reimagined: 5 Predictions Shaping Hospitality in 2025
18 Feb 2025
Contributed by Lukas
How is RMS innovation redefining guest experiences, ancillary revenue, and AI-driven decision-making?Olga Tolle-Rodrigues leads global partnership de...
Breakthroughs and Predictions from The Hospitality Show 2024
15 Nov 2024
Contributed by Lukas
In this dojo.live episode, hospitality experts Scott Pusillo, Josh Graham, and Shridhar Padmanabhan help hospitality organizations adapt for the futur...
AI Meets Hospitality: Crafting Personalized Experiences at Record Speeds
14 Nov 2024
Contributed by Lukas
Callum McPherson reveals how AI is ushering in the next generation of hotel guidebooks, providing tailored and localized experiences. Callum is the fo...
Tuzmo Take Two: Scaling Connections Between Travelers and Local Artisans
12 Nov 2024
Contributed by Lukas
With the rising desire for authentic cultural experiences, how is technology evolving to enrich both travel and artisan livelihoods? Rana Saad ...
Building the Ultimate Hospitality Platform
07 Nov 2024
Contributed by Lukas
How Bodhi has pioneered a new business category that manages all aspects of technology in common areas, guest rooms, and residences. Will Gilbert, ori...
Revolutionizing Group Travel: Optimizing Your Group Sales Strategy
31 Oct 2024
Contributed by Lukas
From automation to instant booking - what tools are transforming the group travel experience for suppliers? Oral Muir Oral Muir is the Vice Presiden...
Revolutionizing the Guest Journey Part 2 of 2: Arrival, Stay, Departure, and Reflection
24 Oct 2024
Contributed by Lukas
Now that the guest is here, are hotels ready to deliver an exceptional stay? Gregg Hopkins, Founder and President of Get Hoppy Consulting, has nearly...
Supercharging Property Performance in 2025: A Data-Driven Approach to Hospitality Excellence
23 Oct 2024
Contributed by Lukas
How can automation, forecasting, and AI revolutionize your property’s efficiency, from budgeting to guest loyalty? Jill Wilder is the President of ...
Hotel Accounting – How You Keep Score Matters: A Conversation with M3
22 Oct 2024
Contributed by Lukas
Why does detailed accounting matter for hotels, and how can innovative hotel accounting software benefit your business? Jon Harden joined M3 in 2017 ...
Revolutionizing the Guest Journey Part 1 of 2: From Inspiration to Pre-Arrival
16 Oct 2024
Contributed by Lukas
How can hotels create personalized guest experiences from the moment of inspiration to pre-arrival? Gregg Hopkins, Founder and President of Get Hoppy...
Navigating the Impact of Climate Change on Global Travel
10 Oct 2024
Contributed by Lukas
How is climate change reshaping the travel industry and what does it mean for the future of global tourism? Marcus Räder is co-founder and CEO of H...
Revolutionizing Group Travel: Group Travel Made Easy for Event Organizers
09 Oct 2024
Contributed by Lukas
From conferences to weddings, how can event planners make smarter, faster decisions? Jason Bond Jason Bond is the Executive Vice President of Enterp...
Beyond the Booth GBTA 2024 with Sabres Todd Arthur
23 Jul 2024
Contributed by Lukas
In this "Behind the Booth at GBTA 2024" segment, travel industry expert Todd Arthur, Senior Vice President, North America Agency, Americas Delivery an...
Modern White Label Travel Platforms & Solutions
19 Jun 2024
Contributed by Lukas
On this dojo.live show we will be talking about "How can loyalty and rewards and recognition companies add travel capabilities to their points pr...
Secure Data Sharing: The Key to Hospitality’s AI Revolution
02 May 2024
Contributed by Lukas
In this series we are speaking about how a variety of companies in the Travel & Hospitality industry have embraced the use of AI technologies in b...
Transforming Workforce Travel
03 Apr 2024
Contributed by Lukas
Workforce travel is evolving: Discover innovative solutions reshaping the mobilization of workforce crews. Trevor’s vision and strategy guides the ...
Discover How Your Competitors Keep Users Hooked
12 Mar 2024
Contributed by Lukas
How can companies gain a competitive advantage by seeing how competitors grow, retain & engage with their users? Idan Vakrat is a seasoned produc...
Going Back to the Future: Traversing AI Implementation – [Segment 5/5]
07 Mar 2024
Contributed by Lukas
All you need to know in order to traverse AI implementation, including who is responsible for the implementation of AI technology within an organizati...
Unlocking AI’s Full Potential Through Testing and Iteration – [Segment 4/5]
22 Feb 2024
Contributed by Lukas
What strategies can you employ for post-implementation, including gaining valuable customer feedback and making informed decisions on road mapping and...
Using Technology to Connect Travelers and Tourists with Authentic Local Artisans
21 Feb 2024
Contributed by Lukas
How can authentic cultural experiences like artisan workshops redefine and enrich travel? Rana Saad is an entrepreneur and innovator connecting cultu...
Managing the APPocalyse with Andrej Safundzic
14 Feb 2024
Contributed by Lukas
How can organizations improve their app usage, entitlements, and spending? Andrej Safundzic is the visionary CEO and Co-founder of Lumos, the game-c...
From Design Led Thinking to Implementing Real-world AI Solutions – [Segment 3/5]
08 Feb 2024
Contributed by Lukas
After the worthwhile process of empathizing, defining the problem, ideating, and prototyping it's time to implement your AI solution. Should you b...
How Generative AI Impacts the Way Software Is Built
06 Feb 2024
Contributed by Lukas
How are developers weaving genAI models into their business workflows? Viren is the co-founder and co-CTO at enterprise microservices and application...
Subscriptions Without Borders
01 Feb 2024
Contributed by Lukas
While the travel industry was an early adopter of subscription revenue (shoutout to timeshares!), buying preferences are changing. How can the industr...
New Hotel Tech Enabling Incredible Experiences
31 Jan 2024
Contributed by Lukas
How can hotels offer their guests incredible travel experiences and activities? Fran is the co-founder of Turneo, the global experience commerce pla...
Loyalty Programs in a Post-COVID World
30 Jan 2024
Contributed by Lukas
How can banks, airlines, and hotels fix their broken loyalty programs in the wake of excess elite status, credit card perks, and outstanding loyalty p...
From Overwhelming to Overcoming: Strategies for AI Adoption with Design Led Thinking – [Segment 2/5]
25 Jan 2024
Contributed by Lukas
With such a wide range of AI technologies and applications available, how can organizations avoid the risky behavior of "AI-washing?" And ho...
Legends: TravelDNA Powering a New Era of Personalization
17 Jan 2024
Contributed by Lukas
How are paradigm shifts in data, privacy and regulation changing the landscape for marketing and personalization? Stephanie grew up in a small villag...
The Tech Opportunity Between Healthcare and Travel
16 Jan 2024
Contributed by Lukas
How can you find reputable non-emergency healthcare services when you're traveling to a different country? Dana Le is the Founder & CEO of W...
Do More in ’24: Identifying How to Take the Next Step With AI – [Segment 1/5]
11 Jan 2024
Contributed by Lukas
With nearly every hospitality organization discussing the implementation of AI-powered technology in 2024, is the AI revolution really needed? And if ...
Tech Traverse in Booking Hotels
02 Jan 2024
Contributed by Lukas
How can Online Travel Companies navigate the future stay with innovation and ease? Marvel Puri is a passionate Travel and Hospitality executive with ...
Travel and Hospitality Sustainability
19 Dec 2023
Contributed by Lukas
How can the travel industry use AI to reduce carbon emissions? And what is the role of AI and Generative AI in the Travel Tech of the future? Samar Kh...
Emerging Technology and Its Impact on the Global Travel Industry
12 Dec 2023
Contributed by Lukas
With more than four decades of experience under his belt, Norm Rose, former President of Travel Tech Consulting, shares his firsthand knowledge of how...
Tech Employees Are in Crisis
07 Dec 2023
Contributed by Lukas
How can tech leaders “be more strategic?" Andrew Bartlow has 25 years of Human Resources and Talent Management experience at organizations acr...
Growing Revenue With Embedded Finance
06 Dec 2023
Contributed by Lukas
How can SaaS businesses take advantage of next-level monetization strategies like embedded finance? Brandon Zorner currently serves as Chief Sales Of...
The Future of Connected Group Travel
05 Dec 2023
Contributed by Lukas
How could emerging technologies transform group trips and event discovery? Jason van Esso is a visionary entrepreneur and leader, dedicated to transf...
Hospitality Tech 101
15 Nov 2023
Contributed by Lukas
How to navigate in the complex environment of the Hospitality Technology ecosystem? Ira Vouk is the acclaimed author of top industry publications “...
Using UX to Better Understand the Gen Z Traveler and What It Means for Your Product
08 Nov 2023
Contributed by Lukas
How can travel companies better understand the Gen Z traveler and therefore better influence them into using their goods and services? Kathia Alexande...
Direct Bookings Strategy Dilema: Cashback X Discounts - Marcelo Bicudo
07 Nov 2023
Contributed by Lukas
How can the hospitality industry improve direct sales results without compromised margins and compete with OTA giants? Marcelo Bicudo, founder and CEO...
Wandering Wisely With Recreational Assets - Madison Rifkin
01 Nov 2023
Contributed by Lukas
How to travel with just a backpack and connect with the local community? Madison Rifkin is the Founder and CEO of Mount where she is on a mission t...
Empowering Entrepreneurs and Creators to Build Powerful Digital Products Through No-Code
31 Oct 2023
Contributed by Lukas
How can no-code make it easier for people to create and drive more innovation? We had an interview with Josh Haas, co-CEO of Bubble, a no-code platfor...
E-Commerce Revolution: The Power of Biometric Checkout
31 Aug 2023
Contributed by Lukas
How can biometric authentication redefine online transactions and user experiences for retailers? View the full video interview here. Deepak Jain has...
Hacking Growth Opportunities - Shreesha Ramdas
23 Aug 2023
Contributed by Lukas
How does striking a balance between revolution and evolution increase the success rate for startups? View the full video interview here. Shreesha Ramd...
Pricing B2B SaaS - Dan Balcauski
22 Aug 2023
Contributed by Lukas
How can B2B SaaS businesses create profitable pricing strategies? View the full video interview here. Dan Balcauski is the founder and Chief Pricing ...
Digital Renaissance – Why the Metaverse and Why Now?
09 Aug 2023
Contributed by Lukas
View the full video interview here. How does the metaverse redefine brand realities and drive customer engagement by providing immersive and interacti...
The Bitcoin Era - Bruno Ver
08 Aug 2023
Contributed by Lukas
Will blockchain and AI be forced, but useful, to human beings? View the full video interview here. Bruno Ver, Co-Founder and CEO of Niftify, is drawn...
Riding the Digital Wave: Unleashing AI’s Potential for Products
03 Aug 2023
Contributed by Lukas
How can AI lead to profitable product sales, process efficiency, and higher customer satisfaction? View the full video interview here. Lori Schafer i...