The Future of Internal Communication

From crisis communication to resilience communication; the reality of geopolitical conflict with Ada Borucka

18 Mar 2026

Contributed by Lukas

With no shortage of external crises to worry about, most forward-thinking organisations by now have devised a crisis communication plan, to assist and...

The impact of financial confidence on organisational wellbeing with Heidi Allan

04 Mar 2026

Contributed by Lukas

This episode, Cat, Jen and Dom chat with Heidi Allan who heads up Employee Financial Wellbeing at pensions and investment advisory firm LCP. LCP’s r...

2026: a year of internal communication impact with Colin Archer FIIC

18 Feb 2026

Contributed by Lukas

Global economic uncertainty shows no sign of abate and most organisations face a challenging 2026. Headcount and budgets are under intense scrutiny an...

Exploring the polymorphic organisation with Perry Timms

04 Feb 2026

Contributed by Lukas

Whether its geopolitical turmoil, AI, climate chaos, stakeholder activism or intergenerational differences, there’s no shortage of issues inhibiting...

Exploring 2026 labour market dynamics with Neil Carberry OBE

21 Jan 2026

Contributed by Lukas

As economic instability continues to confound politicians across the spectrum, the UK labour market remains fragile. With more young people than ever ...

S14, Bonus Episode: Exploring the future of internal communication whitepaper, with Joe Salmon

17 Dec 2025

Contributed by Lukas

This year, the IoIC published a new whitepaper to explore the future of internal communication. As the only professional body dedicated to internal co...

Using conversation to navigate uncertainty with Margaret Heffernan

03 Dec 2025

Contributed by Lukas

Award-winning author and business executive Margaret Heffernan has written extensively about uncertainty. Her book Uncharted: How to map the future be...

Rethinking leadership for the future of work with Louise Mowbray

19 Nov 2025

Contributed by Lukas

The range of challenges confronting businesses today are constant, complex and deeply entangled. There is no rule book for this level of ambiguity and...

Nurturing inclusive work cultures with Amraze Khan

05 Nov 2025

Contributed by Lukas

As economic, societal and environmental conditions deteriorate, social tensions are escalating. Some politicians use fear to fuel their own extreme ag...

Knowledge sharing in the age of AI with Zoe Colosimo

22 Oct 2025

Contributed by Lukas

With a significant proportion of the UK already struggling to access basic online tools and services, digital accessibility is a key issue too few bus...

Exploring the future of leadership communication with Professor John Amaechi OBE

08 Oct 2025

Contributed by Lukas

As multiple factors converge to create accelerating operating complexity and ambiguity for most organisations, leadership is under the microscope like...

Creating safer communication at work with Shaun Keep and Paul Adams

24 Sep 2025

Contributed by Lukas

As late-stage capitalism continues to prioritise profit over people and planet, we are never far from a breaking news event about corporate corruption...

The power of imagination for achieving coliberation with Dr. Christopher Owen

10 Sep 2025

Contributed by Lukas

Since the start of 2025, DEI initiatives across the board have been deprioritised. This has left many people, most acutely those in already vulnerable...

Making the case for spaciousness with Megan Reitz and John Higgins

06 Aug 2025

Contributed by Lukas

As time hurtles by at lighting pace, there is scarcely a second to take stock and breathe. Across the world, work seems increasingly harried and fraug...

Prioritising heart and soul in business with Shetal Joshi

23 Jul 2025

Contributed by Lukas

Gallup’s 2025 State of the Global Workplace research reveals a drop in global engagement for only the second time in twelve years. In particular, it...

Exploring money basics with Peter Komolafe

09 Jul 2025

Contributed by Lukas

As economic conditions deteriorate, fears of redundancy and anxiety regarding the cost of living once again grip the UK. Financial wellbeing is a key ...

How to build community at work with Adele McIntosh

25 Jun 2025

Contributed by Lukas

Workplaces across the board are increasingly challenged by complex problems that demand an overhaul of the way work itself is undertaken. AI, geopolit...

Let’s talk about cancer with Alyssa Burkus

04 Jun 2025

Contributed by Lukas

Cancer is a word that instils dread into all of us. Long regarded as a disease with no cure, today, one in two of us will be diagnosed with cancer at ...

Exploring the last human job and the role of connective labour with Allison Pugh

28 May 2025

Contributed by Lukas

Since the public launch of ChatGPT in late 2022, scarcely a day goes by without a news headline forewarning of mass redundancies caused by technologic...

Internal communication as a vital enabler of colleague engagement with Dr. Sarah Pass

14 May 2025

Contributed by Lukas

Since the MacLeod report was first published in 2009, Engage for Success (EFS) has become a flourishing all-volunteer collective for those passionate ...

Harnessing inclusion for a better society with Ryan Curtis-Johnson

16 Apr 2025

Contributed by Lukas

In 2025, workplace inclusion remains a key issue for the UK labour market. In summer 2024, the ONS reported the highest number of economically inactiv...

The rise and rise of workplace activism and the power of speak up cultures with Megan Reitz and John Higgins

02 Apr 2025

Contributed by Lukas

With so many pressing environmental and social challenges to address, workplace activism is on the rise. Concerned citizens are increasingly using wha...

Beating burnout with Tracey Hewett

19 Mar 2025

Contributed by Lukas

According to Mental Health UK, 90% of adults experienced high or extreme levels of stress in 2023, a figure that was consistent across all ages. The s...

Exploring the IoIC’s AI ethics Charter with Joe McMann and Adele McIntosh

05 Mar 2025

Contributed by Lukas

In February 2025, the IoIC launched its AI ethics Charter for internal communication. As GenerativeAI adoption goes mainstream, there are many moral a...

Learning how to learn, unlearn and relearn with Beth Salyers

19 Feb 2025

Contributed by Lukas

AI and associated technologies are changing the work people do and the way business gets done. As work becomes increasingly digital, scant few of us c...

S12, E2 - Anticipating 2025 - Shifts, Shocks and Background Noise with Rohit Talwar

05 Feb 2025

Contributed by Lukas

As we enter another year of instability and uncertainty, it behoves all organisations to keep one eye on the future for successful innovation and evol...

Exploring a blueprint for better business with Sarah Gillard

22 Jan 2025

Contributed by Lukas

Have we shifted from polycrisis to permacrisis? As geopolitical tensions, extreme weather events and societal discord show no sign of abate, the press...

What to expect from the Future of Internal Communication Podcast in 2025

15 Jan 2025

Contributed by Lukas

In this first episode of 2025, Jen, Dom and Cat review their favourite conversations of 2024. They also discuss the topics, trends and themes they mos...

How to build a movement with Deborah Hale MBE

03 Dec 2024

Contributed by Lukas

Deborah Hale MBE has spent her career developing high profile global campaigns. She knows the importance of building brands, navigating complex stakeh...

Bringing sustainability data to life through storytelling with Debra Sobel

13 Nov 2024

Contributed by Lukas

As the climate crisis worsens and social inequality escalates, legislation to monitor the sustainability efforts of organisations abounds. But mandato...

Exploring techno-stress and digital overload with Elizabeth Marsh

30 Oct 2024

Contributed by Lukas

The volume of digital tools and platforms available to improve how we work expands by the day. But how effectively are we, as users of those products,...

Exploring the social brain with Tracey Camilleri

16 Oct 2024

Contributed by Lukas

Tracey Camilleri is the co-founder of the leadership and organisational development consultancy Thompson Harrison. In 2023, her book The Social Brain,...

Mastering professional storytelling with Beatrice N. Kabutakapua

02 Oct 2024

Contributed by Lukas

Beatrice Ngalula Kabutakapua is a business storytelling coach who uses the power of story to help organisations and their leaders improve their commun...

Helping People Change with Ellen Van Oosten

18 Sep 2024

Contributed by Lukas

Ellen Van Oosten is Professor of Organization Behavior at Weatherhead School of Management, Case Western University in Cleveland, Ohio. She’s also t...

Designing workplaces for human connectivity with Peter Mandeno

04 Sep 2024

Contributed by Lukas

Peter Mandeno is an expert in the science of human connection. His work goes beyond simply explaining why connections matter to show organisations how...

Using communication to build trust with James Ball

21 Aug 2024

Contributed by Lukas

James Ball is an award-winning journalist, broadcaster and author. He is a fellow of the think-tank Demos and the political editor of The New European...

Communication is competititve advantage with Jennifer Sertl

14 Aug 2024

Contributed by Lukas

Strategy consultant Jennifer Sertl is an internationally recognized influencer in social media and the president and founder of Agility3R, a leadershi...

Exploring Storytelling in Communication

07 Aug 2024

Contributed by Lukas

In 2022, Preeti Macwan embarked on a Master’s degree in Public Relations and Corporate Communication with Kingston University. We are, of course, hu...

Why sustainability is a community effort with Adam Bastock

24 Jul 2024

Contributed by Lukas

Adam Bastock was enjoying a successful career in digital marketing when he realised the planet was in crisis and decided to do something about it. In ...

S10 Bonus Episode Exploring the 2024 IC Index with Susanna Holten

16 Jul 2024

Contributed by Lukas

The IC Index is a first-of-its-kind research project commissioned by the IoIC that explores the impact of internal communication on internal stakehold...

Communicating with internal stakeholders in a crisis with David Wales

09 Jul 2024

Contributed by Lukas

David Wales’ interest in human behaviour stems from his career in the UK Fire Service. While there he held roles as investigation and research lead,...

Unethical AI: considerations for healthy AI adoption with Dr Naeema Pasha

26 Jun 2024

Contributed by Lukas

Dr. Naeema Pasha is a leading expert in AI, diversity and skilling. She set up and led the World of Work (WOW) Institute at Henley Business School, ex...

Implementing a Good Employment Charter in Greater Manchester, with Ian MacArthur

11 Jun 2024

Contributed by Lukas

While historically an industrial powerhouse, Manchester has, like most cities across the UK since the 2008 financial crash, struggled with increasingl...

The power of strangers with Joe Keohane

29 May 2024

Contributed by Lukas

How comfortable would you feel if we asked you to walk into a crowded room and find someone to strike up conversation with? Most of us can relate to f...

Addressing worldwide waste, with Gerry McGovern

15 May 2024

Contributed by Lukas

Hardly a day goes by now without a news article circulating telling us of the boundless benefits of the next phase of AI and how we must all hurry to ...

Ethics, internal communication and 21st century business with Roger Steare

07 May 2024

Contributed by Lukas

As economic conditions continue to create complexity, it’s easy to look for quick fixes and short-cuts that ringfence and protect margin and profit....

Exploring Practical Use Cases For Generative AI With Alex Fahie

03 Apr 2024

Contributed by Lukas

In this episode, the hosts are joined by guest Alex Fahie to discuss the role of artificial intelligence (AI) and generative AI in internal communicat...

The Listening Organisation

27 Mar 2024

Contributed by Lukas

In this episode, the team is joined by guest Howard Krais to discuss the importance of listening in organisations and the role of leadership in foster...

Opportunities for internal communicators in the future of work with Janet Hitchen

20 Mar 2024

Contributed by Lukas

In this episode, Janet Hitchen discusses the importance of understanding organisational priorities and aligning internal communication efforts with th...

Celebrating 75 years of IoIC

06 Mar 2024

Contributed by Lukas

In this episode, Jen, Dominic, Cat are joined by Professor Michael Heller and Dr Joe Chick to discuss the institutional history of internal communicat...

Exploring business sustainability with Diane Osgood

21 Feb 2024

Contributed by Lukas

In this episode, guest Diane Osgood, discusses the topic of business sustainability and its importance. She defines business sustainability as the imp...

Exploring 2024 labour market and employment trends with Neil Carberry

07 Feb 2024

Contributed by Lukas

In this episode, Neil Carberry, Chief Executive of the Recruitment and Employment Confederation, discusses the current state of the labour market and ...

The importance of colleague experience in the future of work with Chris Carey and Christina Dolding

24 Jan 2024

Contributed by Lukas

In this episode, hosts Cat Barnard, Jen Sproul and Dom Walters are joined by Chris Carey and Christina Dolding from Axiom Communications.  The guests...

Trend Spotting: Risks and Opportunities for Internal Communication in 2024 with Steve Wells

10 Jan 2024

Contributed by Lukas

Steve Wells is a global futurist who helps organisations and their leaders improve their future change readiness through the delivery of horizon scan...

BONUS EPISODE – A conversation with IoIC CEO Jen Sproul

06 Dec 2023

Contributed by Lukas

In this episode, we turn the spotlight on IoIC CEO, Jennifer Sproul to hear her reflections on how the internal communication profession has changed s...

S8, E6: Embracing organisational agility in the future of work with Perry Timms

15 Nov 2023

Contributed by Lukas

Perry Timms is the founder and CEO of People and Transformational HR. He was ranked HR’s Most Influential Thinker in 2022 by HR Magazine. An accompl...

S8, E5: Navigating the political role ahead with Dr. Iain Wilton

01 Nov 2023

Contributed by Lukas

Dr. Iain Wilton is a former ministerial special adviser who has held several senior public policy, corporate communications and government relations r...

S8, E4: How internal communication builds great organisational culture with Scott McInnes

18 Oct 2023

Contributed by Lukas

Scott McInnes is the Managing Director of Inspiring Change, a consultancy that helps organisations build and maintain engaging and thriving work cultu...

S8, E3: Leading in extreme circumstances with Ineke Botter

04 Oct 2023

Contributed by Lukas

Ineke Botter is a rarity. In what was, and what continues to be, a male-dominated industry, she is one of the very few female leaders to have led the ...

BONUS EPISODE – Exploring the Song of Significance with Seth Godin

27 Sep 2023

Contributed by Lukas

Earlier in 2023, Seth Godin published his 25th book. Hot on the heels of a yearlong involvement with The Carbon Almanac project, the release of The So...

S8, E2: Sustainability is an inside job with Illana Adamson

20 Sep 2023

Contributed by Lukas

Illana Adamson is a leading sustainability consultant and educator, working with business and non-profits to introduce science-based sustainability in...

S8, E1: Nurturing bloom in work and life with Dan Pontefract

06 Sep 2023

Contributed by Lukas

Dan Pontefract is a renowned leadership strategist, author, and keynote speaker. With more than two decades of experience in senior roles in the techn...

BONUS EPISODE – Exploring the IC Index with Susanna Holten

09 Aug 2023

Contributed by Lukas

What if there were data to prove the business case for internal communication? What if we could see in fine detail the impact of internal communicatio...

S7, E6: The evolution of internal communication with Katie Macaulay

19 Jul 2023

Contributed by Lukas

Many of you will recognise this episode’s guest, Katie Macaulay. She’s the Managing Director of award-winning Internal Communication agency AB Com...

S7, E5: The transformation opportunity for internal communicators with Kevin Green

05 Jul 2023

Contributed by Lukas

When Jen Sproul met Kevin Green at a conference in late 2022, they immediately hit it off. With a long-standing career in HR, staffing and employment,...

S7, E4: The crucial role of communication in leadership with Jon Rennie

21 Jun 2023

Contributed by Lukas

Spending months underwater will inevitably teach you a huge amount about the role of communication in effective teamwork. And this is what this episod...

S7, E3: Can marketing change the planet, with Michelle Carvill and Gemma Butler

05 Jun 2023

Contributed by Lukas

To mark World Environment Day, it’s a special treat to hear from co-authors of the best-selling book Sustainable Marketing, Michelle Carvill and Gem...

S7, E2: Internal Communication priorities with Bill Quirke

24 May 2023

Contributed by Lukas

Bill Quirke was our very first guest, when we launched this podcast back in 2021. As author of the celebrated book, ‘Making the Connections: Using I...

BONUS EPISODE – Internal Communication and Mental Health at Work with Georgie Mack

17 May 2023

Contributed by Lukas

In 2017, Georgie Mack co-founded the mental health charity Minds @ Work. Her goal was to normalise long-overdue conversations around mental health in ...

S7, E1: The changing nature of employment with Neil Carberry

10 May 2023

Contributed by Lukas

The 2023 UK labour market continues to perplex policy makers and frustrate employers. A perfect storm of a shrinking workforce and chronic skills shor...

BONUS EPISODE – The history of Internal Communication

03 May 2023

Contributed by Lukas

It’s hard to analyse the present and future of internal communication without some understanding of its past. We’re thrilled the IoIC is partnerin...

S6, E6: All That We Are with Gabriella Braun

29 Mar 2023

Contributed by Lukas

We love this conversation with Gabriella Braun. A skilled coach and facilitator, Gabriella works with leaders, teams and organisations to explore inte...

S6, E5: The stories we don’t tell at work with Alex Gapud

15 Mar 2023

Contributed by Lukas

With a PhD in social anthropology, Dr. Alex Gapud turned our heads at the 2022 IoIC festival when he gave a fascinating talk about going beyond engage...

S6, E4: Daring to Un-Lead with Céline Schillinger

01 Mar 2023

Contributed by Lukas

Welcome to Series 6, Episode 4 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication. In this e...

S6, Bonus 2: Exploring the 4-Day Work-Week with Joe Ryle

22 Feb 2023

Contributed by Lukas

Welcome to Series 6, Episode 4 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication. The pande...

S6, E3: Exploring our increasingly digital work futures with Dan Sodergren

15 Feb 2023

Contributed by Lukas

Welcome to Series 6, Episode 3 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication. In this e...

S6, Bonus: The role of internal communication in trade unionism with Antonia Bance

08 Feb 2023

Contributed by Lukas

Welcome to a special Series 6, Bonus Episode 4 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communic...

S6, E2: Building community to deliver environmental change with Seth Godin

01 Feb 2023

Contributed by Lukas

We're so excited to bring you Series 6, Episode 2 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Commu...

S6, E1: Trend spotting: Risks and Opportunities in 2023 with Suzanne Peck

18 Jan 2023

Contributed by Lukas

Welcome to Series 6, Episode 1 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication. In this f...

S5, Bonus Episode: The role of Internal Comms in the cost of living crisis- feat Anne-Marie Griffiths

13 Dec 2022

Contributed by Lukas

Welcome to the bonus episode of Series 5 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication....

S5, E6: 2022 in review: a round-up of this year’s podcast conversations

29 Nov 2022

Contributed by Lukas

Welcome to Series 5, Episode 6 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.   In th...

S5, E5: How communication improves candidate experience - feat. Katrina Collier

15 Nov 2022

Contributed by Lukas

Welcome to Series 5, Episode 5 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication   This epi...

S5, E4: The role of storytelling in internal communication - feat. Matt Stephens

24 Oct 2022

Contributed by Lukas

Welcome to Series 5, Episode 4 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.   This epi...

S5, E3: Communicating in culturally complex environments – feat. Dr. Domna Lazidou

10 Oct 2022

Contributed by Lukas

Welcome to Series 5, Episode 3 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.   This epi...

S5, E2: The evolving role of IC – building connection and community in the digital age – feat, Luis Suarez

26 Sep 2022

Contributed by Lukas

Welcome to Series 5, Episode 2 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.   Luis Sua...

S5, E1: Optimising Communication for Intergenerational Working – feat. Andrew Try

13 Sep 2022

Contributed by Lukas

Welcome to Series 5, Episode 1 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.   Andrew T...

S4, E6: Confidence and Resilience in Internal Communication - feat. Claire Dale

08 Aug 2022

Contributed by Lukas

Welcome to Series 4, Episode 6 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.   Our gues...

S4, E5: Mass Career Customisation - feat. Barry McNeill

27 Jul 2022

Contributed by Lukas

Welcome to Series 4, Episode 5 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.   This epi...

Why Alignment Matters, feat. Lindsay Uittenbogaard

12 Jul 2022

Contributed by Lukas

Welcome to Series 4, Episode 4 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.   This epi...

What is Employee Voice and how do we, as a profession, enable it? - feat. David Macleod OBE

20 Jun 2022

Contributed by Lukas

Welcome to Series 4, Episode 3 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.   In this ...

Internal Communication’s role in social and environmental activism – feat. David Price OBE

06 Jun 2022

Contributed by Lukas

Welcome to Series 4, Episode 2 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.   David Pr...

Internal v External Communication: Is it Outdated? – feat. Steve Hayes

23 May 2022

Contributed by Lukas

Welcome to Series 4, Episode 1 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.   In the f...

The role of Internal Communication in wellbeing at work feat. Nick Pahl

13 Apr 2022

Contributed by Lukas

Welcome to Series 3, Episode 6 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.   Our gues...

Virtual versus Live – finding points of connection in a hybrid world, feat. Monique Zytnik

29 Mar 2022

Contributed by Lukas

Welcome to Series 3, Episode 5 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.   This wee...

How to have a better meeting feat. Katherine Handy-Woods

14 Mar 2022

Contributed by Lukas

Welcome to Series 3, Episode 4 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.   This epi...

The impact of digital communication on relationship and community, feat. Harold Jarche

01 Mar 2022

Contributed by Lukas

Welcome to Series 3, Episode 3 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.   In this ...

What’s the role of Internal Communications in recruitment and retention?

15 Feb 2022

Contributed by Lukas

Welcome to Series 3, Episode 2 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.   This epi...

Who and what is internal communications for in the COVID age? feat. Colin Archer

01 Feb 2022

Contributed by Lukas

Welcome to Series 3, Episode 1 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.   In this ...

Knowledge exchange and continuous learning in the age of agile working feat. Paul Jocelyn

08 Dec 2021

Contributed by Lukas

Welcome to Series 2, Episode 6 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.   In this ...

The role of business, organisations and employers in society feat. Cathy Brown

05 Dec 2021

Contributed by Lukas

Welcome to Series 2, Episode 5 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.   This wee...