The Future of the Firm
Episodes
Rethinking Audit: a creative journey
24 Mar 2026
Contributed by Lukas
In this episode of the Future of the Firm podcast, Jo Rhoden, Executive Director at Tapestry Networks, joins Emma Carroll, Head of Content at Sourc...
How client needs are changing and what opportunities this creates for firms
09 Mar 2026
Contributed by Lukas
In this episode of the Future of the Firm podcast, Nicki Wakefield, Global Clients and Industries Leader at PwC, joins Emma Carroll, Head of C...
The commercial value of client research for professional services firms
10 Feb 2026
Contributed by Lukas
In this episode of our Future of the Firm podcast, Allison Huntington, Global Commercial Strategy and Insights Leader at Russell Reynolds, sits dow...
The impact of AI on the pricing of professional services
27 Jan 2026
Contributed by Lukas
In this episode of our Future of the Firm podcast, Fiona Czerniawska, Source CEO, sits down with Head of Content, Emma Carroll, to tackle one of ...
The Future of Consulting: 2026
13 Jan 2026
Contributed by Lukas
In this special New Year edition of our Future of the Firm podcast, Fiona Czerniawska, CEO at Source, and Nick Jotischky, our Head of Market T...
Re-imagining consulting through the prism of AI
02 Dec 2025
Contributed by Lukas
The rise of AI may well be the most urgent topic facing the consulting industry today. But beyond the hype, how can firms successfully use AI to tran...
Building Unity Advisory, a disruptive, AI-enabled consulting firm
18 Nov 2025
Contributed by Lukas
Marissa Thomas, CEO and Co-founder of Unity Advisory, joined Emma Carroll, Head of Content at Source, on the latest episode of our The Future of t...
The professional services rebrand journey
04 Nov 2025
Contributed by Lukas
In this episode of the Business Leader's Voice podcast, Antonia Wade, Global Chief Marketing Officer for PwC, joins our Head of Content, Emma Carrol...
The Top Challenge for Legal CMOs: Building a Next Generation Growth Engine
08 Oct 2025
Contributed by Lukas
In this episode of the Future of the Firm podcast, Emma Carroll, our Head of Content, speaks to Karen Morton, the Chief Marketing Officer of Cleary ...
How to talk to your clients about value
08 Sep 2025
Contributed by Lukas
In this episode of the Future of the Firm podcast, Emma Carroll, our Head of Content, interviews experts from across Source to unpack what "value" re...
What do firms need to know about how clients perceive them in 2025?
26 Aug 2025
Contributed by Lukas
On our latest episode of The Future of the Firm podcast, Sophie Gunn, Senior Consultant at Source, caught up with Emma Carroll, our Head of Content, ...
How volatility is shaping client futures, and what that means for firms
11 Aug 2025
Contributed by Lukas
On our latest episode of The Future of the Firm podcast, Fiona Czerniawska, CEO of Source, caught up with Emma Carroll, our Head of Content, to disc...
What do clients want from growth and CX work in a volatile market?
14 Jul 2025
Contributed by Lukas
On our latest episode of The Future of the Firm podcast, Ben Tye, CEO of Gate One Consulting, caught up with Emma Carroll, Head of Content at Source...
Why ESG integrity is at a crossroads
30 Jun 2025
Contributed by Lukas
In the latest episode of The Future of the Firm podcast, Dr. Katharina Weghmann, Global ESG Leader within Forensic & Integrity Services at EY, and Ni...
The future of AI consulting
03 Jun 2025
Contributed by Lukas
On our latest episode of The Future of the Firm podcast, Dr Jan van de Poll, MD and Founder of Praioritize, caught up with Emma Carroll, Head of Con...
A transformed approach to audit
20 May 2025
Contributed by Lukas
Sebastian Stoeckle, Global Head of Audit Innovation at KPMG, caught up with Emma Carroll, Head of Content at Source, on the latest episode of our The...
Risk services: converting expertise into impact
22 Apr 2025
Contributed by Lukas
Kapish Vanvaria, EY Global and Americas Risk Consulting Leader, caught up with Emma Carroll, Head of Content at Source, on the latest episode of our ...
Which firms created the best and most relevant thought leadership this year?
10 Apr 2025
Contributed by Lukas
Source's Natasha Campbell, Principal Thought Leadership Consultant, and Nicola Kostrzewska, Senior Consultant, caught up with Emma Carroll, Head of Co...
The Future of Human Capital Consulting
11 Mar 2025
Contributed by Lukas
Lesley Uren, Global CEO of Consulting for Korn Ferry, caught up with Emma Carroll, Source's Head of Content, on the latest episode of The Future of t...
The impact of Trump's policies on professional services—deglobalisation, decarbonisation, demographics, and digitalisation
28 Jan 2025
Contributed by Lukas
Michael McMahon, Professor of Economics at University of Oxford, and Fiona Czerniawska, CEO of Source, caught up with Emma Carroll, Head of Content a...
Trends and opportunities for firms in 2025
21 Jan 2025
Contributed by Lukas
Source's CEO, Fiona Czerniawska, and Director of Market Trends, Catherine Anderson, caught up with Emma Carroll, Head of Content, on the latest episo...
Transforming service delivery
07 Jan 2025
Contributed by Lukas
Wavestone's Neil Sharp, Head of Proposition and Go to Market, and Uta Niendorf, ExCom Member and Partner for Digital Customer in Germany, caught up ...
The impact of private equity investment on the audit market
10 Dec 2024
Contributed by Lukas
Ryan Piper, Global CEO at Morison Global, and Fiona Czerniawska, CEO of Source, caught up with Emma Carroll, Head of Content at Source, on the latest...
Trends and opportunities in the financial advisory market
26 Nov 2024
Contributed by Lukas
David Blowers, Co-President of the Financial Advisory Practice at Kroll, and Fiona Czerniawska, CEO of Source, caught up with Emma Carroll, Head of C...
Shifting social expectations and value creation in organisations
12 Nov 2024
Contributed by Lukas
Alison Grigg and Kerry Grigg, Managing Partners at Multiple Group, and Fiona Czerniawska, CEO of Source, caught up with Emma Carroll, Head of Content...
The Future of the Risk Services Market
29 Oct 2024
Contributed by Lukas
Sam Samaratunga, Global Head of Risk Services at PwC, and Fiona Czerniawska, CEO of Source, caught up with Emma Carroll, Head of Content at Source,...
Innovation in the consulting industry - what do clients want?
01 Oct 2024
Contributed by Lukas
Fiona Czerniawska, Source's CEO and Emma Carroll, Source's Head of Content, discuss innovation in professional services firms, on the latest episod...
Should consulting be regulated?
17 Sep 2024
Contributed by Lukas
Fiona Czerniawska, Source's CEO, and Margaret Cameron-Waller, Associate at Source, caught up with Emma Carroll, Source's Head of Content, on the la...
The Role of AI in Tax Services, Marna Ricker, EY.
03 Sep 2024
Contributed by Lukas
Marna Ricker, Global Vice Chair for Tax at EY, and Fiona Czerniawska, CEO of Source, caught up with Emma Carroll, Head of Content at Source, on the...
Outcomes-Focused Ecosystems, Greg Sarafin, EY.
20 Aug 2024
Contributed by Lukas
Greg Sarafin, Global Vice Chair, EY Partner Ecosystem, caught up with Fiona Czerniawska, CEO of Source, on the latest episode of our The Future of ...
Quality thought leadership: more critical than ever?
06 Aug 2024
Contributed by Lukas
Fresh from the publication of Source's latest Quality Ratings of Thought Leadership report, Natasha Cambell, Principal Thought Leadership Consultan...
Leading as a CMO in legal services, Jon Brewer, Orrick LLP.
09 Jul 2024
Contributed by Lukas
Jon Brewer, CMO of global law firm Orrick and European President of the Legal Marketing Association, caught up with Emma Carroll, Source's Head of ...
The tech consulting market – trends and opportunities
24 Jun 2024
Contributed by Lukas
Ismail Amla, Global Practice Leader at Kyndryl, and Fiona Czerniawska, CEO of Source, caught up with Emma Carroll, Source's Head of Content, on the...
Partner hiring trends in professional services—the gender diversity lens, with Helen Tudor, Sheffield Haworth
14 Jun 2024
Contributed by Lukas
Helen Tudor, MD of executive search organisation, Sheffield Haworth, and Fiona Czerniawska, CEO of Source, caught up with Emma Carroll, Source's He...
Trends in the Restructuring Market
16 Apr 2024
Contributed by Lukas
Richard Fleming, European Head of Restructuring at Alvarez & Marsal, and Margaret Cameron-Waller, Associate Consultant at Source, caught up with Emma ...
The Economics of Climate Sustainability with Alexander Teytelboym, University of Oxford
03 Apr 2024
Contributed by Lukas
Alex Teytelboym, Professor of Economics at the University of Oxford and Director of their Business Economics Programme, and Fiona Czerniawska, Founde...
Reinventing your firm with AI, with James Byles, Deloitte
19 Mar 2024
Contributed by Lukas
James Byles, Partner & UK AI Service Delivery Transformation Leader at Deloitte, caught up with Emma Carroll, Source's Head of Content, on the latest ...
Rethinking Digital Talent in an AI-Ambitious World, with Gianluca Barletta, PA Consulting
06 Feb 2024
Contributed by Lukas
As the age of the ubiquitous, AI-enabled organisation draws closer, leaders need to think differently about talent. New roles are emerging, existing o...
Trends and Challenges for Firms in 2024, with Fiona Czerniawska and Margaret Cameron-Waller, Source
23 Jan 2024
Contributed by Lukas
As we head into 2024, revenue growth is coming under pressure in professional services firms. In this podcast, experts at Source discuss the trends ...
How Firms can Harness Tech & AI to Stay Relevant in 2024, with Fiona Czerniawska and Paul English, Source
07 Dec 2023
Contributed by Lukas
Emma Carroll, Source's Managing Editor, is joined by Fiona Czerniawska, Founder & CEO at Source, and Paul English, Strategy Director at Source, for a ...
Emotional Health as a Key Component of Transformational Change, Melanie Lindsay, Vici Partners
04 Dec 2023
Contributed by Lukas
Successful transformation programmes need clear goals that are set and communicated upfront, honesty and openness from everyone involved, and sponsors...
Outsourcing in the public sector, with Hilary Robertson, Sopra Steria UK
21 Nov 2023
Contributed by Lukas
"In the public sector, where we have a wealth of data, I think AI is going to be one of those tools that is a game changer," Hilary Robertson Emma Car...
Leading on Talent in Today's Polycrisis with Per Breuer, Roland Berger
24 Oct 2023
Contributed by Lukas
Emma Carroll, Source's Managing Editor, is joined by Per Breuer, Head of Global HR at Roland Berger, and Fiona Czerniawska, Founder & CEO at Source, f...
Tackling today's big brand challenges with Ed Coke, Repute Associates
10 Oct 2023
Contributed by Lukas
A firm's brand is one of its most important assets, but is yours still delivering? Shifting services, new tech competitors, and a more complex eco...
Thought leadership as a process
15 Aug 2023
Contributed by Lukas
It may seem like a long time since the COVID lockdowns of 2020 and the sudden pivot to working from home, but our research on the buying habits of co...
Tax advisory in an unpredictable world with Marna Ricker, EY
02 Aug 2023
Contributed by Lukas
In a crisis-dominated world, clients are increasingly looking to transform their tax function. With more ambitious goals than pre-pandemic, they are n...
The importance of sector expertise with Allan Platt
18 Jul 2023
Contributed by Lukas
According to our research, 'sector knowledge and expertise' is now the second most important attribute to clients when choosing a firm to work with, h...
Resilience as Revenue with Mohamed Kande, PwC
04 Jul 2023
Contributed by Lukas
The last few years have presented organisations with a seemingly endless series of new challenges to navigate. The big story in this regard was of cou...
The role of people in transformation
20 Jun 2023
Contributed by Lukas
Transformation. It's something that almost every client we speak to at the moment is talking about. In our most recent data, 52% of clients say that...
What does AI mean to consulting clients?
06 Jun 2023
Contributed by Lukas
Artificial intelligence is the topic on everyone's mind at the moment, but what does it actually mean for consulting firms? To find out, we've been ...
The Motherhood Penalty
23 May 2023
Contributed by Lukas
Question: What do a father's mental health, a mother's chances of returning to full-time employment, and their newborn child's lifetime earnings have ...
Beyond Everest: The Future of Partnerships
12 May 2023
Contributed by Lukas
Ed Scott is joined by Martin White and Fiona Czerniawska. The partnership model has its advantages, but the cancellation of EY's Project Everest has s...
Is AI the future of consulting?
25 Apr 2023
Contributed by Lukas
In the last few months, we've seen artificial intelligence skyrocket from the pages of speculative fiction to increasingly becoming an everyday realit...
Human-centric leadership
08 Mar 2023
Contributed by Lukas
When was the last time you experienced a crisis? How did you react? If you're anything like the rest of us, the answer might be—not that well. But w...
Professional services: What really matters in 2023?
10 Jan 2023
Contributed by Lukas
Against an increasingly tumultuous economic and geopolitical landscape, what really matters for professional services firms in 2023? Join Fiona Czerni...
The productisation of services
13 Dec 2022
Contributed by Lukas
The professional services sector has always been a continuum. At one end of the spectrum, we've got high-end advice at the most strategic level in cli...
Beyond expertise: Consulting and thought leadership in the middle market
08 Nov 2022
Contributed by Lukas
Thought leadership is a critical means by which a professional services firm can communicate the range of depth of its knowledge in a way that convent...
Many eggs, many baskets: Why serial M&A strategies make sense right now
25 Oct 2022
Contributed by Lukas
Global economic and political trends have been making it difficult for clients and firms to make sweeping, large-scale decisions, and seemingly no are...
Managed services in action: Fonterra's partnership with EY
22 Sep 2022
Contributed by Lukas
How do a team of five people manage the entire tax function of New Zealand's largest company? With ease—thanks to the power of a managed service. ...
To split or not to split: Our reaction to the potential EY separation
20 Sep 2022
Contributed by Lukas
It's been known for some time now that EY, one of the 'Big 4' professional services firms, has been considering splitting its auditing and consulting ...
To net zero and beyond: How large tech firms can help save the planet
06 Sep 2022
Contributed by Lukas
Digital transformation and ESG are the two highest priorities for firms when it comes to investment — but what if these weren't siloed service lines...
Not just cheaper, but better: The growth of managed services
23 Aug 2022
Contributed by Lukas
Compared to conventional consulting, the outcomes associated with a managed service are more specific and more tangible. Throughout the pandemic, we'v...
No firm is an island: The future of alliances
09 Aug 2022
Contributed by Lukas
Increasingly, success in business requires the coming together of different skillsets and technologies. But, in an ever more complex world, it's getti...
The new realism: Changing the way we talk about consulting
26 Jul 2022
Contributed by Lukas
All our research during the pandemic suggested that the thought leadership produced by professional services firms was becoming more important to clie...
The future of the mid-sized firm
05 Jul 2022
Contributed by Lukas
Accepted thinking around the consulting and wider professional services industry suggests that being a mid-sized firm isn't a comfortable place to be,...
What does innovation look like to consulting firms?
21 Jun 2022
Contributed by Lukas
Innovation has become a hot topic in consulting over the past few years: No longer content to be mere advisors, firms want to play a more proactive an...
Can consulting firms use learning & development to encourage the retention of talent?
07 Jun 2022
Contributed by Lukas
It's almost impossible to glance at the business press these days without some kind of coverage on global talent shortages—and the consulting indust...
How can consultants think more intelligently about their pricing models?
24 May 2022
Contributed by Lukas
Pricing is one of the most complex issues in the consulting industry, and clients are often unclear on what exactly they are paying for; in fact, our ...
Brand vs Expertise: What really matters?
10 May 2022
Contributed by Lukas
To continue our discussions around brand in professional services, David Redhill, ex-Global CMO at Deloitte, joins us for this podcast episode. We exp...
What does disruption look like in the consulting industry?
26 Apr 2022
Contributed by Lukas
Has anything truly disrupted the consulting industry in the years since Clayton Christensen's groundbreaking article in the Harvard Business Review? T...
How should professional services firms invest in their brands post-pandemic?
12 Apr 2022
Contributed by Lukas
Our latest research reveals the greatest shake-up in what clients tell us is important when working with a consulting firm since we started tracking t...
Building trust in consulting
29 Mar 2022
Contributed by Lukas
The question of who and what we're willing to trust is one of the defining issues of this digital age. In the context of professional services, trust ...
Women in leadership
15 Mar 2022
Contributed by Lukas
Historically, the professional services industry hasn't been a place of gender diversity, but things seem to be changing. This podcast episode, rec...
The future of work in professional services
01 Mar 2022
Contributed by Lukas
It will come as no surprise that the pandemic has resulted in a major rethink about the nature, and future, of work. In this podcast episode, we are j...
Five consulting trends to watch in 2022
15 Feb 2022
Contributed by Lukas
Clients are becoming more demanding of their consultants than ever before. Clients are looking for partners to assist them with their thorniest challe...
What will the future of Japan's consulting market look like?
01 Dec 2021
Contributed by Lukas
Clients in Japan have always tended to be relatively conservative in their use of consultants, and have historically been somewhat reluctant to inve...
How can a more behaviour-centric approach help consultants deliver change for their clients?
22 Nov 2021
Contributed by Lukas
Is it time for the consulting sector to undergo its own behavioural revolution? In this episode, we're joined by Andros Payne, Managing Partner and Fo...
How is legal thought leadership evolving, and why should consultants pay attention to it?
08 Nov 2021
Contributed by Lukas
Thought leadership has always been a critically important brand-building tool for consulting firms; and, increasingly, the same is also true in the wo...
How can consultants best serve the private equity market?
25 Oct 2021
Contributed by Lukas
In recent years, the private equity market has started to become an increasingly important buyer of consulting services. The recent surge in deal maki...
What will the future of forensics and litigation consulting look like?
11 Oct 2021
Contributed by Lukas
Moments of crisis have always brought with them opportunities for consultants operating in the forensics and litigation space; when businesses are p...
How can consulting firms solve "the value problem"?
28 Sep 2021
Contributed by Lukas
In today's consulting landscape, clients want their consultants to create real, tangible, and measurable value—value that persists long after your ...
How can consultants help their clients navigate an age of crisis?
14 Sep 2021
Contributed by Lukas
The pandemic has acted as a sharp reminder of just how fragile the world's economy and our global infrastructure truly is. Layer on top of that the ne...
What's the solution to consulting's talent crisis?
26 Aug 2021
Contributed by Lukas
Since the beginning of this year, the consulting market has bounced back faster than many had anticipated—leaving many firms struggling to find the ...
What role will automation play in shaping the future of consulting?
17 Aug 2021
Contributed by Lukas
The pandemic has made COOs and CEOs acutely aware of their human capital dependencies, and many have turned to technologies like artificial intelli...
Will we need a new approach to digital transformation in a post-pandemic world?
03 Aug 2021
Contributed by Lukas
Over the past decade, digital transformation has been one of the most important drivers of consulting spend; our latest data suggests that the digita...
What will the future of strategy consulting look like?
19 Jul 2021
Contributed by Lukas
For many of us, strategy work is what we immediately picture when we think about consulting. However, like every facet of this industry, strategy cons...
What are your clients looking for from your firm's thought leadership?
06 Jul 2021
Contributed by Lukas
Thought leadership is a crucial part of the brand-building strategy of the modern professional services firm. And over the past year and a half, it's ...
What's the best way to build an anti-racist firm?
21 Jun 2021
Contributed by Lukas
As issues of racial justice have taken on a new level of importance in the public consciousness, consulting firms have become more aware of the need...
What role will freelance talent play in the future of the consulting industry?
07 Jun 2021
Contributed by Lukas
Over the past few years, the boundaries between freelancers and established consulting firms have become a lot more porous than they used to be. Spurr...
How important is innovation in today's consulting industry?
24 May 2021
Contributed by Lukas
In the modern consulting industry, it's vital that firms understand how to help clients unlock the innovation potential within their organisations. I...
Why should your firm care about diversity and inclusion?
11 May 2021
Contributed by Lukas
Over the past twelve months, the global Black Lives Matter movement has forced businesses in every industry to ask themselves some hard questions abou...
What's the best way to build an engaged workforce?
27 Apr 2021
Contributed by Lukas
Whether you're a leader within a consulting firm or a consultant who advises clients on questions about management and leadership, there's a good cha...
How will clients' interest in sustainability shape the future of professional services?
13 Apr 2021
Contributed by Lukas
Since the very beginning of the pandemic, there was talk in both the private and public sector about the need to "build back better" and ensure a "gr...
How can your firm help put consumers at the heart of your clients' transformation journeys?
30 Mar 2021
Contributed by Lukas
Digital transformation has been a critically important driver in the growth of consulting spend over the past decade. And customer experience has be...
How will M&A shape the future of consulting?
16 Mar 2021
Contributed by Lukas
M&A is a crucial engine of growth for large consulting firms. But it also holds the potential to fundamentally reshape the parameters of the indust...
How will private equity shape the future of consulting?
02 Mar 2021
Contributed by Lukas
Historically, consulting firms haven't always been seen as attractive investment vehicles for private equity. As organisations whose success depends ...
How can you use your brand to grow your business?
16 Feb 2021
Contributed by Lukas
Questions of brand-building have always been front of mind for consulting firms; but over the past year, those questions have taken on a new level of...
What will the future of thought leadership look like?
02 Feb 2021
Contributed by Lukas
For the modern professional services firm, thought leadership can be a powerful tool for building a brand and establishing credibility with clients. ...
What's the purpose of having a purpose?
19 Jan 2021
Contributed by Lukas
Even before the pandemic, it was becoming increasingly common to hear consulting firms talk about their sense of purpose—the idea that their acti...
How has COVID-19 changed the way firms need to think about talent?
05 Jan 2021
Contributed by Lukas
Any consulting firm will tell you that their people are their greatest asset. Talent acquisition and retention have always been topics that leaders i...