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The Game with Alex Hormozi

This Business Myth Needs To Die | Ep 863

03 Apr 2025

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Wanna scale your business? Click here.]Welcome to The Game w/ Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned and will learn on his path from $100M to $1B in net worth.Follow Alex Hormozi’s Socials:LinkedIn  | Instagram | Facebook | YouTube  | Twitter | Acquisition Mentioned in this episode:Get access to the free $100M Scaling Roadmap at www.acquisition.com/roadmap

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Full Episode

14.367 - 37.3 Alex Hormozi

Enjoy. What's going on everyone? Welcome back to our, I think six months ago, might've been the last time I did one of these, but it is a thirsty Thursday, a thirst trap Thursday, if you will. If the thirst trap is obviously my dashing good looks, but more importantly, A business concept that I feel needs talking to.

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37.42 - 55.235 Alex Hormozi

And I think that I can make this relevant for just about every business owner watching this. So we have these, you know, in our advisory practice, we just started last year. We invite some business owners out every so often to come out, kind of talk about their business and then help them, you know, solve problems and get, you know, grow, hopefully.

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55.555 - 82.255 Alex Hormozi

Now, I've had the same problem come up again and again and again that I felt the need to make this for you. Which is, if I hear... My business isn't scalable. Or shouldn't I switch my business to something that's more scalable? Again, I might gouge my own eyes out. But the reason that I'm so annoyed by it is that basically every business has limits to scalability.

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82.835 - 95.219 Alex Hormozi

And there are different problems that occur at different times. Now, I want to talk about this within two different contexts. One is industry context. And the second is more on like the demand and supply side. But I'm going to break this down in a lot of different ways.

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95.859 - 111.147 Alex Hormozi

So right off the bat, if you have a service business, for example, you hire humans to do things for other humans, then that is a business that's very easy to start, can be very profitable, and then over time can become a little bit more difficult. Not impossible, just more difficult.

111.687 - 118.991 Alex Hormozi

to scale quickly because maintaining quality of service when you have other humans doing things and you're bringing them in and they don't know anything and you have to train them becomes more challenging.

119.451 - 134.879 Alex Hormozi

If we had kind of like the middle of the path there, you've got like an e-commerce business, which you can start relatively quickly, but as you scale up, you can scale up quickly, but some of the issues become supply chain and logistical problems, right? So I'd say that's kind of like in the middle, right? It's a little bit slower to start. It costs a little bit more money to start.

135.179 - 152.932 Alex Hormozi

It does scale faster than traditional service does, but you're still going to run into some problems. Now, all the way on the kind of extreme side, you've got the software digital type businesses. Now, these businesses are typically, when I say digital, I mean SaaS software, not digital products like e-books and courses, things like that.

153.613 - 169.265 Alex Hormozi

These businesses cost the most amount of time to start, the most amount of money to start. But once you achieve scale, they become significantly easier relative to the others. And so I get this question of like, I don't think my business is that scalable all the time, when in reality, it's just harder to scale.

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