Stephen Ngamau, regional manager-Americas and West Africa for Kenya Airways, talks with Alan Fine of Insider Travel Report about the airline's expansion plans, which include increased flights from New York City, as well as the airline’s history, mission, customer service ethos (which they call "customer obsession") and their partnership with Delta Air Lines. For more information, call 866-536-9224 or visit www.Kenya-Airways.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
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