The Intangible Brand
Episodes
Ep 20 - Luxury Is an Experience, Not a Price Tag | Neen James
18 Mar 2026
Contributed by Lukas
Watch this episode on YouTubeIn this episode of The Intangible Brand, Jerry is joined by Jill Davis, Chief Strategy Officer at Cline, for a conversati...
Ep 19 - Differentiation Isn’t a Tagline | Jennifer Sebranek
04 Mar 2026
Contributed by Lukas
Watch this episode on YouTubeIn this episode of The Intangible Brand, Jerry and Carl sit down with Jennifer Sebranek of GBBN to explore what real diff...
Ep 18 - Building a “Widest Net” Business | Pamela Slim
18 Feb 2026
Contributed by Lukas
Watch on YouTubeIn this episode of The Intangible Brand, Jerry and Carl sit down with Pamela Slim to explore what it really takes to scale an expert-l...
Ep 17 - Brands Built On Care | George Ghneim
04 Feb 2026
Contributed by Lukas
Watch this episode on YouTubeIn this episode of The Intangible Brand, Jerry and Carl sit down with George Ghneim, a veterinarian, restaurateur, and di...
Ep 16 - Designing the Sound of Culture | Benjamin Sachwald
21 Jan 2026
Contributed by Lukas
Watch on YouTubeIn this episode of The Intangible Brand, Jerry and Carl sit down with Benjamin Sachwald, Senior Vice President of Acoustics, Noise, an...
Ep 15 - Slaying Engagement Zombies | Will Percy
07 Jan 2026
Contributed by Lukas
Watch this episode on YouTubeIn this episode of The Intangible Brand, Jerry and Carl talk with Dr. Will Percy, Executive Vice President at TeamOptix a...
Ep 14 - Perspective Over Demographics | Susan Baier
17 Dec 2025
Contributed by Lukas
Watch this episode on YouTubeIn this episode of The Intangible Brand, Jerry and Carl sit down with Susan Baier, founder of Audience Audit, to explore ...
Ep 13 - Designing Service Brands Where Everyone Wins | Tate Fisher
10 Dec 2025
Contributed by Lukas
Watch this episode on YouTubeIn this episode, we talk with Tate Fisher about what it really takes to design service experiences that serve customers, ...
Ep 12 - Becoming “Brand On” | Brandon Coleman Jr
26 Nov 2025
Contributed by Lukas
Watch this episode on YouTubeIn this episode of The Intangible Brand, Jerry and Carl talk with Brandon Coleman Jr., a brand strategist, speaker, and a...
Ep 11 - Making Brand and Growth Inseparable | Shayne De La Force
12 Nov 2025
Contributed by Lukas
Watch this episode on YouTubeIn this episode of The Intangible Brand, Jerry and guest host Alec Gleason talk with Shayne De La Force, a marketing stra...
Ep 10 - Turning Feedback into Loyalty | Eddie Staley & Kristen Herndon
29 Oct 2025
Contributed by Lukas
Watch this episode on YouTubeIn this episode of The Intangible Brand, Jerry and guest host Jill Davis sit down with Eddie Staley, Chief Innovation Off...
Ep 9 - Building Trust Through Intentional Service | Darrell Grant
15 Oct 2025
Contributed by Lukas
Watch this episode on YouTubeIn this episode of The Intangible Brand, Jerry and Carl sit down with Darrell Grant, Chief Experience Officer at Hightowe...
Ep 8 - PR That Builds Culture | Steven Gallo
01 Oct 2025
Contributed by Lukas
Watch this episode on YouTubeIn this episode of The Intangible Brand, Jerry and Carl sit down with Steven Gallo, Vice President, Client Services at Re...
Ep 7 - Unifying Brand and Culture in Times of Growth | Eric Anest
17 Sep 2025
Contributed by Lukas
Watch this episode on YouTubeIn this episode of The Intangible Brand, Jerry and Carl sit down with Eric Anest, Senior Vice President of Marketing and ...
Ep 6 – Leading with Purpose and Building Culture with Dave Minifie
03 Sep 2025
Contributed by Lukas
Watch this episode on YouTubeIn this episode of The Intangible Brand, Jerry welcomes Dave Minifie, a seasoned leader known for bringing clarity to the...
Ep 5 – Why Employer Brand Is Your Untapped Advantage | Lindsay Wilson & Elizabeth Pierce
20 Aug 2025
Contributed by Lukas
Watch this episode on YouTube.What happens when a brand refresh becomes a catalyst for cultural alignment, recruiting strength, and leadership clarity...
Ep 4 – The Truth About CX in Professional Services | Tim Asimos
05 Aug 2025
Contributed by Lukas
Watch this episode on YouTubeAre you measuring client experience (CX) in a way that actually reflects reality, or just relying on outdated metrics?In ...
Ep 3 – How a Brand Can Be Reborn Without Losing Its Soul | Jeffrey Taub
05 Aug 2025
Contributed by Lukas
Watch this episode on YouTubeHow do you lead a total brand transformation without losing what makes your firm… your firm?In this episode, Jeffrey Ta...
Ep 2 – Most Firms Don’t Know What Their Brand Actually Is | Jerry Gennaria
05 Aug 2025
Contributed by Lukas
Watch this episode on YouTubeWhat’s the difference between a logo and a brand? In this episode, The Intangible Brand co-host Jerry Gennaria, Preside...
Ep 1 – Meet the Architect of Experience | Carl Winstead
05 Aug 2025
Contributed by Lukas
Watch this episode on YouTubeWelcome to the premiere episode of The Intangible Brand—a podcast exploring how internal culture and employee experienc...