The Internet Report
Episodes
Inside Distributed Monitoring Infrastructures in Network Management
12 Mar 2026
Contributed by Lukas
Visibility from diverse networks can help uncover blind spots to detect regional issues and invisible failures impacting end users. In this episode, y...
The New Realities of Data Sovereignty
11 Feb 2026
Contributed by Lukas
Digital information is constantly in motion, crossing borders and jurisdictions. Learn about the current dynamics around data sovereignty and the impo...
Looking Ahead: 2026’s Biggest Outage Risks
27 Jan 2026
Contributed by Lukas
Join us for a look ahead at some of the emerging outage trends for ITOps teams to keep in mind for 2026 and beyond. ——— CHAPTERS 00:00 Intro 02:...
The Top Internet Outages 2025
10 Jan 2026
Contributed by Lukas
Join us for a recap of some of 2025’s most notable Internet outages and incidents, with key learnings for ITOps teams to take into 2026. ——— ...
Parsing Recent Cloudflare and Venmo Outages
19 Dec 2025
Contributed by Lukas
Dig into recent outages at Cloudflare and Venmo, and the growing challenge of maintaining reliability and resilience in a world of increasingly interd...
Understanding the November 18 Cloudflare Outage
06 Dec 2025
Contributed by Lukas
Tune in for a deep dive into the November 18 Cloudflare outage that impacted multiple services including X, OpenAI, and Anthropic—and explore key ta...
Inside Agentic AI: The New Digital Citizens Reshaping the Internet & NetOps
21 Nov 2025
Contributed by Lukas
Get an inside perspective on how autonomous AI agents are reshaping the Internet, and what that means for the future of data, resilience, an...
How AI Is Transforming the Internet Landscape
07 Nov 2025
Contributed by Lukas
The demands of AI workloads are reshaping Internet infrastructure, giving rise to a more distributed model and resulting in an increasingly complex se...
Explaining the AWS Outage & Other Recent Incidents
28 Oct 2025
Contributed by Lukas
During complex infrastructure outages, an initial issue can often have a ripple effect, creating a web of problems to resolve. Explore how this phenom...
The Anatomy of a Backend Outage and Incidents at X, Claude & More
10 Oct 2025
Contributed by Lukas
Backend-related outages were somewhat of a theme during the first half of 2025 and this trend seems to be continuing.In recent weeks, we’ve seen sev...
Insights From Recent Outages: Starlink & Google Maps SDKs
30 Sep 2025
Contributed by Lukas
Just as a detective must gather clues and consider all the evidence, ITOps teams investigating an outage must consider all available data points in co...
Diving Into the Red Sea Cable Cuts & More Outage News
17 Sep 2025
Contributed by Lukas
Gain insights on the Red Sea subsea cable cuts; connectivity issues in China; and other recent service disruptions at Verizon, Google, and Mailchimp.—...
All Things BGP: Discovering BGP Zombies & More
04 Sep 2025
Contributed by Lukas
Dive into the world of Border Gateway Protocol (BGP)—the backbone of the Internet—and explore everything from BGP zombies to BGP monitoring best p...
Outage Patterns We’re Seeing in 2025: Navigating Complex Dependencies
15 Aug 2025
Contributed by Lukas
When we looked at outages from the first half of 2025, we saw distinct patterns in how distributed systems failed. Consistent with our ongoing outage ...
How Networking Advancements Orchestrate Breakthroughs in Industrial IoT
11 Aug 2025
Contributed by Lukas
From robotaxis to surgical robots, the innovations we’ve witnessed in industrial IoT (IIoT) and robotics technology wouldn't have been possible with...
Beyond "Break-Fix": Assuring Performance in the AI Era
18 Jul 2025
Contributed by Lukas
As AI transforms IT infrastructure, it’s also reshaping what it takes for IT operations teams to assure performance and maintain quality digital exp...
ITOps Lessons From Outages at Google Cloud and OpenAI
25 Jun 2025
Contributed by Lukas
Service delivery chains are often made up of a longer string of dependencies than you might expect. When an outage happens, the root cause might not b...
Level Up Your Cloud Monitoring With These Tips
06 Jun 2025
Contributed by Lukas
Cloud monitoring requires holistic, end-to-end visibility across complex, interconnected environments rather than isolated metrics. Here are best prac...
Decoding Stealth Outages: Strategies for Digital Resilience
23 May 2025
Contributed by Lukas
Just because an outage is subtle, doesn’t mean it’s harmless. Learn how to catch those pesky “stealth outages” that can so easily slip under t...
A Story of Scale: Geoff Huston on the Evolution of Network Architecture
10 May 2025
Contributed by Lukas
Journey through the evolution of network architecture and explore what the future might hold in this conversation with APNIC’s Chief Scientist Geoff...
Troubleshooting Tips & Outages at Zoom, Spotify & More
26 Apr 2025
Contributed by Lukas
Dive into recent service disruptions at Zoom, Spotify, SAP Concur, and Vanguard UK, and explore what they reveal about troubleshooting best practices ...
Why Even 1% Packet Loss Can Impact User Experiences
11 Apr 2025
Contributed by Lukas
Packet loss can be bad news for network flows and customer experience. However, in our experience, NetOps teams tend to focus on major spikes in packe...
Understanding Service Disruptions at X, Workday & Mastercard
21 Mar 2025
Contributed by Lukas
Go under the hood of recent service disruptions at X, Workday, and Mastercard—and explore why it’s so important to quickly (and accurately) identi...
Unpacking the Slack Outage & Other Backend Issues
08 Mar 2025
Contributed by Lukas
Dive into the recent Slack outage and disruptions at Microsoft 365, Grafana Cloud, and Otter.ai—plus, explore key takeaways for ITOps teams.———...
Configuration Mishaps Strike Again: Asana Outages & More News
28 Feb 2025
Contributed by Lukas
Outages connected to configuration mishaps were a common theme last year, and we’ve continued to see incidents like these in 2025. Configuration cha...
The Show Must Go On: ITOps Lessons From the Events Industry
31 Jan 2025
Contributed by Lukas
What does it take to deliver successful digital experiences at major events like concerts and conferences? With special guest Dominic Hampton—Managi...
Configuration Change Trouble & Other 2024 Outage Trends
17 Jan 2025
Contributed by Lukas
Configuration changes played an outsized role 2024 outages. Tune in to hear more about this and other outage trends—and learn how ITOps teams should...
2024 Outage Trends Solidify; Plus OpenAI & Meta Outages
20 Dec 2024
Contributed by Lukas
With nearly a year of data available, the topline outage trends for 2024 are coming into focus. Tune in to see what the numbers are showing.The Intern...
DigitalOcean, Reddit Outages & Worldline’s IT Perturbations
14 Dec 2024
Contributed by Lukas
The past few weeks are somewhat of a representative sample of 2024 from an outage perspective, with connectivity issues and updates at the root of the...
Talking Proactive Optimization, ChatGPT Issues & More
27 Nov 2024
Contributed by Lukas
Powerful things happen when ITOps teams move beyond a break-fix approach and lean into proactive optimization. Instead of just responding to issu...
DORA & ITOps Best Practices; Plus BMO, Google Outages
08 Nov 2024
Contributed by Lukas
The Digital Operational Resilience Act (DORA) goes into effect on January 17, 2025, and financial institutions serving the EU will need to meet an enh...
Let’s Talk Status Pages & Salesforce, Microsoft Outages
25 Oct 2024
Contributed by Lukas
A recent Salesforce outage highlighted the limitations of status pages and the importance of considering a variety of data points when identifying the...
ServiceNow, Microsoft & Workday Outages, Explained
04 Oct 2024
Contributed by Lukas
A recent certificate problem impacted ServiceNow, and other issues prevented users from accessing key cloud services including Microsoft 365, Azure Vi...
Managing Traffic During Peak Demand; Plus, Microsoft, Akamai Outages
21 Sep 2024
Contributed by Lukas
During high-traffic seasons like Black Friday or a much-anticipated product launch, maintaining good digital experiences for customers is vital. We’...
The Current Subsea Cable Ecosystem: Resiliency & What’s Next
06 Sep 2024
Contributed by Lukas
Let’s dive into the fascinating world of subsea cables. With special guest Murray Burling—Executive Director of Oceans and Environment at RPS—we...
Analyzing X’s Livestream & GitHub, Google Outages
23 Aug 2024
Contributed by Lukas
Explore the recent Google Cloud and GitHub outages, plus get insights from a network perspective into the August 12 X livestream event featuring Elon ...
Why NetOps Is the Real MVP of the Sports World
10 Aug 2024
Contributed by Lukas
This week, The Internet Report team and special guest Dave Anderson—a tech industry veteran and co-host of "A Very Melbourne Podcast," which covers ...
Unpacking the CrowdStrike Update, Azure Outage, & More
26 Jul 2024
Contributed by Lukas
On July 19, many organizations around the globe—including airlines, banks, and hospitals—experienced outages as Windows machines reportedly got st...
Twitter to X: Charting Performance and Outages
16 Jul 2024
Contributed by Lukas
On May 17, X reached a major milestone when the social media platform completed its full migration from twitter.com to x.com. While the number and fre...
Insights From Outages at Starlink, Schwab & Internet Archive
21 Jun 2024
Contributed by Lukas
Three recent outages at Starlink, Charles Schwab, and the Internet Archive highlight key reminders for NetOps teams around backup options, the role of...
Cloud Outages Rise & Other H1 2024 Internet Outage Trends
14 Jun 2024
Contributed by Lukas
Believe it or not, we’re already about halfway through 2024. Looking at the outage data from this year so far, we see continued evolution, following...
Meta and Salesforce Tackle Intermittent Issues
25 May 2024
Contributed by Lukas
When it comes to assuring great digital experiences for your users, intermittent issues can be incredibly difficult to discover and diagnose because t...
Outages at X, google.com, and jsDelivr + Why Details Matter
10 May 2024
Contributed by Lukas
Explore what happened during recent outages at google.com, X (formerly Twitter), and CDN service jsDelivr. The Internet Report team will also dis...
Inside the ChatGPT Outage & More News | Pulse Update
27 Apr 2024
Contributed by Lukas
Go under the hood of a ChatGPT outage, H&R Block’s Tax Day disruption, and more incidents from the past few weeks. The Internet Report team will...
WhatsApp & Apple Outages; Plus ITOps Tax Day Survival Tips
13 Apr 2024
Contributed by Lukas
With tax season coming to a close in the United States, IT teams at tax preparation companies and other organizations in the industry will be taking e...
How Third-party Issues Led to McDonald’s, DMV Outages | Pulse Update
30 Mar 2024
Contributed by Lukas
The end-to-end delivery of modern digital services can introduce a complex web of dependencies and failure points, which can stem from direct relation...
Meta, LinkedIn, and Comcast Outages, Explained | Pulse Update
16 Mar 2024
Contributed by Lukas
Over a two-day period this past week, major social media platforms—Meta’s Facebook and Instagram, LinkedIn, and Discord—all experienced disrupti...
AT&T Outage and Disruptions at Google Cloud, Front, and More | Pulse Update
04 Mar 2024
Contributed by Lukas
Load is a fundamental but, at times, challenging variable for networks and operations teams to handle. In the past few weeks, ThousandEyes saw various...
Square Outage, Data Center Issues & Planning for Resiliency | Pulse Update
17 Feb 2024
Contributed by Lukas
When outages happen, it’s what you do next that matters. It’s important to have a backup plan in place that you can quickly activate to minimize t...
Security, Great Digital Experiences & Why Visibility Matters
10 Feb 2024
Contributed by Lukas
The ThousandEyes Internet Intelligence team joins us from Cisco Live in Amsterdam, talking about a major theme from the event—security.Tune in to he...
Understanding the Microsoft Teams & Azure Disruptions | Pulse Update
03 Feb 2024
Contributed by Lukas
What happened during the recent Microsoft Teams and Azure disruptions? Go under the hood of these incidents and also explore other recent disruptions ...
Unpacking Recent ChatGPT Issues & Other Outage News | Pulse Update
20 Jan 2024
Contributed by Lukas
What caused recent dips in performance for OpenAI’s ChatGPT? Tune in to hear The Internet Report team unpack this and other recent disruptions, incl...
2023 Internet Outage Trends & the New Outage Landscape | Pulse Update
13 Jan 2024
Contributed by Lukas
As they launch into 2024, organizations are facing a different outage landscape than they had at the start of 2023. The past year saw increases in clo...
Insights From the Ghosts of NetOps Past, Present, and Future
21 Dec 2023
Contributed by Lukas
As 2023 comes to a close, in the spirit of Dickens’ holiday classic “A Christmas Carol,” let’s reflect on the valuable insights left by the gh...
Peering Issues, Internet Resilience, and Cloud Outage News | Pulse Update
12 Dec 2023
Contributed by Lukas
Recent changes appeared to trigger a series of events for two peering points internationally—with very different impacts. Tune in to learn more abou...
Scaling To Meet the Black Friday Demand: Tips for IT Teams
22 Nov 2023
Contributed by Lukas
As companies gear up for Black Friday, The Internet Report team shares some best practices for delivering great customer experiences and minimizing do...
Understanding the Recent Workday and Cloudflare Outages | Pulse Update
14 Nov 2023
Contributed by Lukas
Backend-related incidents have been a recurring theme in outages across 2023, caused by everything from data center issues and hardware mishaps to fai...
Halloween Special: Ghosts of Outages Past
01 Nov 2023
Contributed by Lukas
This Halloween, The Internet Report team is sharing some of their most thrilling (and chilling) networking tales.Pull up a chair (and a big bowl of yo...
Insights From Outages at Citibank, DBS, and Other News | Pulse Update
30 Oct 2023
Contributed by Lukas
In recent weeks, back-end infrastructure work and other backend-related issues impacted various online and consumer banking services, including DBS an...
Talking Data Freshness + Slack, Cloudflare, and Google Outages | Pulse Update
17 Oct 2023
Contributed by Lukas
Outages and degradations can happen when underlying data isn’t fresh enough. In recent weeks, stale data may have contributed to incidents at both S...
Internet Outages: Why One Small Link Can Break the Whole Chain | Pulse Update
02 Oct 2023
Contributed by Lukas
Providing great digital experiences relies on a complex service delivery chain. The past few weeks brought multiple reminders that the root cause of c...
Data Center Disruptions, Square Down, and More News | Pulse Update
15 Sep 2023
Contributed by Lukas
In a world that operates at “hyperscale,” the potential for hyperscale-sized problems is also very real. The measure of a good provider—and a we...
Disruptions at Slack and X + Thoughts on “Take Twos” | Pulse Update
02 Sep 2023
Contributed by Lukas
An outage occurs, a change is rolled back, and everything stabilizes. But what happens when the change is attempted a second time?These second tries o...
An August Slack Outage and Why Context Matters | Pulse Update
21 Aug 2023
Contributed by Lukas
Context matters when working on a distributed web-based application or service where everything is linked and dependent on each part functioning corre...
SharePoint Outage and Security Certificate Considerations | Pulse Update
05 Aug 2023
Contributed by Lukas
In an end-to-end service delivery chain, isolated changes can have broad consequences. This played out recently when an erroneous SSL certificate chan...
Azure Disruption, Meta App Issues, and Navigating Edge Cases | Pulse Update
21 Jul 2023
Contributed by Lukas
Let’s face it. Not every contingency can be planned for. Sometimes an outlier scenario pops up and causes an unexpected outage or disruption.Over th...
A Front Door, But No House: Explaining Application Outages | Pulse Update
10 Jul 2023
Contributed by Lukas
The application opens, but users encounter errors when they try to do anything—what gives? It’s the curious case of the disappearing backend. ...
Application Outages Up in 2023—What to Know | Pulse Update
28 Jun 2023
Contributed by Lukas
Though network outages are still far more common, application outages seem to be increasing in 2023—and having bigger impacts. Tune in to learn more...
Is Spring Cleaning Causing an Outage Spike? | Pulse Update
10 Jun 2023
Contributed by Lukas
For three consecutive years, there appears to have been a spike in outages and degradations in May. A potential “spring cleaning effect” may expla...
How Outages Can Impact Distributed Dev Teams | Pulse Update
26 May 2023
Contributed by Lukas
Tune in to explore ways that outages can impact distributed software development teams and what companies can learn from recent incidents at GitHub, G...
Redundancy in the Cloud Era: Two Case Studies | Pulse Update
15 May 2023
Contributed by Lukas
When it comes to your technology strategy, it's a good idea to have more than one way to access every resource—just in case. As IT environments have...
The Anatomy of an Outage | Pulse Update
28 Apr 2023
Contributed by Lukas
Understanding the unique characteristics of different kinds of Internet outages can help you quickly recognize the type of incident you’re dealing w...
Chatting About the ChatGPT Outage and Other Outage News | Pulse Update
17 Apr 2023
Contributed by Lukas
This week’s Pulse Update unpacks OpenAI’s ChatGPT outage and discusses why the outage actually represented a pragmatic move on the part of OpenAI....
Understanding the UK Virgin Media Outages on April 4 | Outage Deep Dive
08 Apr 2023
Contributed by Lukas
On April 4, 2023, Virgin Media UK (AS 5089) experienced two outages that impacted the reachability of its network and services to the global Internet....
Exploring Application Errors at Okta, Twitch, Reddit & GitHub | Pulse Update
31 Mar 2023
Contributed by Lukas
HTTP 403, 503, and 504 status codes dominated the last few weeks as multiple companies experienced application degradations and outages. These inciden...
Twitter Performance in the Elon Era, a Ransomware Attack & More Outage News | Pulse Update
20 Mar 2023
Contributed by Lukas
It was an eventful fortnight on the Internet as Twitter, Dish Network, Akamai, and Ticketek Australia all experienced outages. Tune into our latest ep...
A Tale of Two Data Center Outages | Pulse Update
04 Mar 2023
Contributed by Lukas
In the space of a week, we saw two data center-related incidents lead to long Microsoft and Oracle outages. Join us as we analyze these outages and wa...
A Trio of Similar Incidents: Microsoft, Cloudflare, & Slack Outages | Pulse Update
18 Feb 2023
Contributed by Lukas
We discuss insights from a recent trio of similar incidents at Microsoft, Cloudflare, and Slack, along with other outage news, including a Comcast out...
The Microsoft Outlook Outage, Explained | Outage Deep Dive
08 Feb 2023
Contributed by Lukas
Live from #CiscoLiveEMEA, we discuss the Feb. 7 Microsoft Outlook outage to understand how the event unfolded, why it may have played out the way it d...
Lessons From the FAA, Fastly, & Microsoft Outages | Pulse Update
03 Feb 2023
Contributed by Lukas
In this episode, we cover the latest internet trends and unpack important takeaways from the recent FAA, Fastly, and Microsoft outages. We also discus...
Understanding the Microsoft Outage: Why Were Azure, Microsoft Teams, & Outlook Down? | Outage Deep Dive
31 Jan 2023
Contributed by Lukas
At around 7:05 a.m. UTC on January 25, 2023, Microsoft started experiencing service related issues. At the same time, ThousandEyes observed BGP withdr...
Notes on the Spotify Outage | Pulse Update
19 Jan 2023
Contributed by Lukas
This episode covers the latest global network outage numbers and interesting end-of-year trends; how resilient application architectures, clouds, and ...
Twitter in the Elon Era + Microsoft & AWS Outages | Pulse Update
17 Dec 2022
Contributed by Lukas
This is the Internet Report: Pulse Update, where we review and provide analysis of significant outages and trends across the Internet, from the previo...
Unpacking the Dec. 12 Quad9 BGP Route Leak | Outage Deep Dive
14 Dec 2022
Contributed by Lukas
Starting at ~12:12 UTC on Dec 12, 2022, an ISP in the Democratic Republic of Congo leaked a route belonging to the Quad9 DNS service, causing some tra...
An Eventful End to October for WhatsApp, Zscaler, Salesforce, and Facebook | Outage Deep Dive
04 Nov 2022
Contributed by Lukas
This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. In this episode, we unpack four notabl...
Unpacking the March 28th Twitter Outage | Outage Deep Dive
13 Apr 2022
Contributed by Lukas
We're back! 00:00 Welcome: This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. On this epi...
Unpacking the December AWS Outages (December 7, 10, & 15, 2021) | Outage Deep Dive
17 Dec 2021
Contributed by Lukas
This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. On today’s episode, our newest host ...
The Facebook Outage, Explained (10/4/21) | Outage Deep Dive
06 Oct 2021
Contributed by Lukas
00:00 Welcome: This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. 00:15 Headlines: Toda...
When BGP Routes Accidentally Get Hijacked: A Lesson In Internet Vulnerability | Outage Deep Dive
03 Aug 2021
Contributed by Lukas
00:00 Welcome: This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. 00:08 Headlines: Today...
The Akamai DNS Outage and the Case for CDN Redundancy (July 1-23, 2021) | Outage Deep Dive
24 Jul 2021
Contributed by Lukas
This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. I’m joined today by Mike Hicks, prin...
BGP Routing Incident Shows Why the Shortest Path Isn’t Always the Chosen Path | Outage Deep Dive
02 Jul 2021
Contributed by Lukas
00:00 Welcome:This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. 00:13 Headlines: Today,...
Akamai Prolexic Outage Analysis + Takeaways (Week of June 9-17, 2021) | Outage Deep Dive
25 Jun 2021
Contributed by Lukas
This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. I’m joined by ThousandEyes’ BGP ex...
Fastly’s Outage and Why CDN Redundancy Matters (Week of June 3-8) | Outage Deep Dive
09 Jun 2021
Contributed by Lukas
00:00 Welcome: This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. 00:12 Headlines: Today,...
Bitcoin Dive Sparks Outage at a Popular Crypto Exchange (Weeks of May 17-June 2) | Outage Deep Dive
04 Jun 2021
Contributed by Lukas
This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. I’m joined today by Mike Hicks, Prin...
DNS and BGP and DDoS Attacks—Oh, My! (May 11-17, 2021) | Outage Deep Dive
21 May 2021
Contributed by Lukas
00:00 Welcome 00:14 Headlines: DNS and BGP and DDoS Attacks—Oh, My! This week we cover a couple of recent service degradation incidents involving DN...
Even Magic Can't Stop Internet Outages (April 28-May 3, 2021) | Outage Deep Dive
07 May 2021
Contributed by Lukas
This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. Today, we focused on an interesting ou...
Microsoft Teams Outage Highlights: Need to See Beyond App Front Door (Week of April 20-27, 2021) | Outage Deep Dive
29 Apr 2021
Contributed by Lukas
This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. We’re joined this week by Hans Ashlo...
Major BGP Route Leak Disrupts Internet Traffic Globally (April 13-19, 2021) | Outage Deep Dive
22 Apr 2021
Contributed by Lukas
This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. On today’s episode, we’re thrilled...
Facebook Outage Analysis; Plus, Why Cross-Layer Visibility Is a Must for App Experience | Outage Deep Dive
15 Apr 2021
Contributed by Lukas
This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. We’re back from a short sabbatical t...
What Happened With Verizon’s Recent Outage (Week of Jan. 25-Feb. 1, 2021) | Outage Deep Dive
03 Feb 2021
Contributed by Lukas
On today’s episode, we discuss the recent outage on Verizon’s network that had widespread impacts on users in the US. ThousandEyes Broadband Agent...