The Key Point Podcast

Keypoint Intelligence Welcomes Victor Jacksier as Senior Platform Product Manager

13 Jul 2022

Contributed by Lukas

With a varied and extensive background in the print industry, Victor Jacksier joins our Randy Dazo to discuss his goals and plans to promoting UVERCE,...

Parkland Direct Saves Time with Avanti Slingshot

15 Jun 2022

Contributed by Lukas

Parkland Direct implemented its Avanti Slingshot management information system (MIS) right when the pandemic began and now, two years later, the compa...

Keypoint Intelligence Welcomes Jean Lloyd to Its Analyst Group

01 Jun 2022

Contributed by Lukas

With plenty of industry experience and tons of passion for print, Jean Lloyd joined Keypoint Intelligence in early April. She sits down to speak with ...

The Zaikio Platform Is a New Way to Integrate Production Solutions

25 May 2022

Contributed by Lukas

The Zaikio cloud-based platform connects print vendors and suppliers is evolving into a print shop management platform. In this engaging conversation,...

Web to Print Is No Longer Nice to Have. It Is a Must Have.

18 May 2022

Contributed by Lukas

Web to Print has been available for decades, but with a low number of installations based on expectations. Keypoint Intelligence's Greg Cholmondeley ...

Zaikio Will Transform the Print Industry with Its Business Platform

12 May 2022

Contributed by Lukas

Print service providers (PSPs) and their suppliers want to simplify and streamline pricing, ordering, and integration, while print buyers are always l...

Tigerpaw Adds MPS Functionality to Its Flagship IT Platform

10 May 2022

Contributed by Lukas

Trevor Moses, Vice President of Customer Success at Tigerpaw, speaks with Keypoint Intelligence's Carl Schell about Tigerpaw One software as well the ...

Talking Recycler Live Conference, The New Normal, and EC Industry Regulation

04 May 2022

Contributed by Lukas

European Industry Consultant David Connett joins Deborah Hawkins and Peter Mayhew to discuss The Recycler Live Conference in Prague at the end of May ...

Developments in Digital Textile and Direct-to-Garment Inks

13 Apr 2022

Contributed by Lukas

David Clark (Huntsman Corporation) and Eric Beyeler (DuPont) speak with Keypoint Intelligence's Johnny Shell on developments in digital textile and DT...

Keypoint Intelligence Reports on 2021 Office Placements and Market Shares

06 Apr 2022

Contributed by Lukas

Deborah Hawkins, Director of Keypoint Intelligence's Office Group, and German Sacristan, Director of On Demand Printing & Publishing, discuss final ye...

Steps to Build a Successful Omnichannel Campaign

23 Mar 2022

Contributed by Lukas

Keypoint Intelligence's German Sacristan speaks with Frank Arostegui, Executive Vice President of Sales at American Litho, which helps serve some of t...

Regional Magazine Turns More to Subscriptions, Retail Shop Distribution

17 Mar 2022

Contributed by Lukas

Consulting Editor Christine Dunne talks magazines with Amy Bleier Long and MJ Kravec, Co-Editors of Central New York Magazine, an award-winning "regio...

Ricoh 3D Solution Simplifies the Creation of Anatomic Models

15 Mar 2022

Contributed by Lukas

Ricoh USA's Gary Turner, Managing Director of Additive Manufacturing in North America, discusses the company's recent 3D printing efforts in the healt...

Small Print Services Provider Uses AI to Streamline Impositioning

09 Mar 2022

Contributed by Lukas

Greg Cholmondeley, Director of Production Workflow Software at Keypoint Intelligence, interviews Leiman Chan, CEO and CTO of Nonstop Printing, about h...

Understanding Business Development Priorities in 2022

23 Feb 2022

Contributed by Lukas

Associate Director Colin McMahon virtually chats with business development specialist Karen Kimerer on the continuing changes impacting business brand...

Tilia Labs AI-Driven Solutions: Past, Present, and Future

16 Feb 2022

Contributed by Lukas

Greg Cholmondeley, Director of Keypoint Intelligence's Production Workflow Software Advisory Service, has a conversation with Sagen de Jonge, Co-Found...

Keypoint Intelligence Production Group Delivers 2022 Roadmaps (Part 2)

10 Feb 2022

Contributed by Lukas

How will current technology, labor, supply chain, and sustainability changes impact vendors and print/marketing services providers moving forward? Mem...

Keypoint Intelligence Production Group Delivers 2022 Roadmaps (Part 1)

02 Feb 2022

Contributed by Lukas

Keypoint Intelligence's Carl Doty, Vice President and Chief Analyst, speaks with members of the company's Production Group about what to watch out for...

The State of Hybrid Work in 2022

26 Jan 2022

Contributed by Lukas

Keypoint Intelligence's Colin McMahon (Associate Director), Jamie Bsales (Director of Smart Workplace & Security Analysis), and Lee Davis (Associate D...

The Myths and Facts About Paper Sustainability

19 Jan 2022

Contributed by Lukas

German Sacristan, Director of On Demand Printing & Publishing at Keypoint Intelligence, talks to Kathi Rowzie and Jonathan Tame from Two Sides to disc...

The Relevance and Power of Print

12 Jan 2022

Contributed by Lukas

German Sacristan, Keypoint Intelligence's Director of On Demand Printing & Publishing, sits down with advertising agency veteran Ulbe Jelluma to discu...

Campfire and the Potential of Targeted XR Solutions

15 Dec 2021

Contributed by Lukas

Associate Director Colin McMahon talks with Founder and CEO of Campfire Jay Wright about startup Campfire, a holographic projection XR platform design...

Why Modernizing Revenue Is Vital, and How to Achieve It

08 Dec 2021

Contributed by Lukas

Shawn Peterson, Founder and CEO of Quantum Business Solutions, spends some time with Keypoint Intelligence's Carl Schell discussing how dealers can sy...

Konica Minolta's AIRe Link and the Growing Importance of Remote Support

01 Dec 2021

Contributed by Lukas

Associate Director Colin McMahon speaks with Zdenek Vrbka, Program Manager for Assisted and Connected Technologies and Leader of the AIRe Link project...

TWAIN Direct Is the Answer to Your Remote Scanning Needs and Others Too

17 Nov 2021

Contributed by Lukas

Keypoint Intelligence's Lee Davis, Associate Director of Software/Scanners, is joined by Joseph Odore, Global US&C Portfolio Marketing Manager at Koda...

Zaikio Procurement: Materials Ordering Solution Integrates Suppliers, Printers, and MIS

11 Nov 2021

Contributed by Lukas

Greg Cholmondeley, Director of Production Workflow Software, and Matthias Prinz, Founder and Managing Director of Zaikio, chat about the challenges pr...

Digital Transformation in the Labels and Packaging Industry, by Esko

09 Nov 2021

Contributed by Lukas

Greg Cholmondeley, Director of Production Workflow Software, speaks with Jan De Roeck, Marketing Director at Esko, about how businesses should conside...

Using 3D Printing for Product Design and Visualization

20 Oct 2021

Contributed by Lukas

Keypoint Intelligence Consulting Editor Christine Dunne speaks with Henrik Diesing, Manager of the Engineering Design Group at Bitzer Scroll, about th...

What Print Service Providers Need to Know Today

13 Oct 2021

Contributed by Lukas

German Sacristan, Director of On Demand Printing & Publishing at Keypoint Intelligence, speaks with friend, former colleague, and consultant extraordi...

rooom: The Next Evolution in Digital Communications?

06 Oct 2021

Contributed by Lukas

Keypoint Intelligence Associate Director Colin McMahon and CEO of the Americas for rooom Andrew J. Nash break down rooom and its new selection of suit...

The Relationship Between Augmented Reality and Marketing with Balti Virtual

29 Sep 2021

Contributed by Lukas

Associate Director Colin McMahon and Balti Virtual CEO & Co-Founder Will Gee discuss the growth of augmented reality as a marketing tool. The two exam...

Print's Continued Role in Journalism

22 Sep 2021

Contributed by Lukas

Evan Geibel, publisher at the historic Cortland Standard newspaper in Central New York, speaks with Keypoint Intelligence Consulting Editor Christine ...

Exploring Print's Future with FuturePrint

15 Sep 2021

Contributed by Lukas

Associate Director Colin McMahon chats with FuturePrint co-Founder Frazer Chesterman on just how much print has changed since the start of 2020. The t...

Using 3D Printing in Orthodontics

27 Aug 2021

Contributed by Lukas

Dr. Greg Stock, an orthodontist with Callahan, Flanagan, Smith, and Stock Orthodontics, joins Keypoint Intelligence Consulting Editor Christine Dunne ...

TWAIN Direct Is the Future of Scanning

11 Aug 2021

Contributed by Lukas

Kevin Neal, CEO of P3id Technologies, joins Keypoint Intelligence's Lee Davis, Associate Director of Software/Scanners, to discuss what TWAIN Direct d...

Conversation Around BLI Summer 2021 Scanner Pick Award Winners

04 Aug 2021

Contributed by Lukas

Lee Davis, Keypoint Intelligence's Associate Director of Software/Scanners, discusses which devices took home recent BLI Picks, and why, with Office G...

Taking a Look at the BLI Summer 2021 A4 Pick Winners

28 Jul 2021

Contributed by Lukas

Keypoint Intelligence Office Group Director Deborah Hawkins talks with Associate Director Kaitlin Shaw about the winning A4 models for the BLI Summer ...

A Deep Dive into the BLI Summer 2021 A3 Pick Winners

21 Jul 2021

Contributed by Lukas

Keypoint Intelligence Office Group Director Deborah Hawkins talks with Associate Director George Mikolay about the winning A3 models for the BLI Summe...

Pigment Solutions Take Center Stage in Direct-to-Fabric Printing

07 Jul 2021

Contributed by Lukas

Digital pigment technologies, which have helped shape the customization culture prevalent among many of today's online shoppers, are now making their ...

Christophe Mallet on BodySwaps and the State of Virtual Reality

30 Jun 2021

Contributed by Lukas

Keypoint Intelligence Research Analyst Colin McMahon talks with BodySwaps CEO and Co-Founder Christophe Mallet about their soft skills simulator, the ...

AVT, Esko, and the Future of Print Quality Management

24 Jun 2021

Contributed by Lukas

Ryan McAbee, Director of Production Workflow Services, talks with Esko's Yael Cooper, Label Marketing Director for Inline Inspection Products, and Jan...

How Flexi-Hex Is Innovating Sustainable Packaging

16 Jun 2021

Contributed by Lukas

Keypoint Intelligence Research Analyst Colin McMahon talks about sustainable packaging with Sam Boex, Co-Founder of Flexi-Hex. The two break down the ...

What Is Production 2.0?

09 Jun 2021

Contributed by Lukas

Editorial Analyst Colin McMahon sits down with David Sweetnam, Director of EMEA/Asia Research & Lab Services, to discuss the rollout of Keypoint Intel...

Zaikio, the Platform for Industry Partners

02 Jun 2021

Contributed by Lukas

Keypoint Intelligence Director Ryan McAbee speaks again with Christian Weyer, Managing Director of Technology at Zaikio, to get an update on the compa...

Wide Format Veteran Shares Strategies

26 May 2021

Contributed by Lukas

In this episode, Keypoint Intelligence Consulting Editor Christine Dunne gets the scoop on the wide format printing market (at least in upstate New Yo...

The Power of Print for Student Learning

19 May 2021

Contributed by Lukas

Keypoint Intelligence Consulting Editor Christine Dunne speaks with Chuck Werninger, Senior Manager & Records Management Officer at the Houston Indepe...

Why DTG Has Grown During COVID-19

12 May 2021

Contributed by Lukas

Research Analyst Colin McMahon talks with Keypoint Intelligence's Mike Bertini, Director of Textile & Direct to Garment/Fabric Printing, about recent ...

Directions in Managed IT and the Cloud

05 May 2021

Contributed by Lukas

Carl Schell of Keypoint Intelligence and Dale Stein, Co-Founder of the Technology Assurance Group, discuss how the pandemic brought the cloud and the ...

Advanced Office Shares Digital Marketing Strategies

28 Apr 2021

Contributed by Lukas

John Parker, Senior Digital Systems Specialist at Advanced Office in California, speaks with Keypoint Intelligence Consulting Editor Christine Dunne a...

Epson Europe and the Importance of Sustainability

21 Apr 2021

Contributed by Lukas

Deborah Hawkins, Director of Keypoint Intelligence's Office Group, talks with Henning Ohlsson, Director of Sustainability at Epson Europe, about why p...

A Walk Through the Clouds

14 Apr 2021

Contributed by Lukas

Keypoint Intelligence's Lee Davis, Associate Director of Software/Scanners, talks to Jim Sutton, Product Manager at LRS, about the company's flagship ...

The 2021 Business Development Roadmap Podcast

07 Apr 2021

Contributed by Lukas

Research Analyst Colin McMahon talks with Business Development Specialist Karen Kimmerer about how the COVID pandemic has impacted the world of busine...

EFI 2021: The Path Forward

01 Apr 2021

Contributed by Lukas

Keypoint Intelligence's Eric Zimmerman, Director of Wide Format Printing, sits down with Ken Hanulec, Vice President of Worldwide Marketing at EFI, to...

2021 Color Digital Labels & Packaging Roadmap

24 Mar 2021

Contributed by Lukas

Marc Mascara, Director of Color Digital Labels & Packaging at Keypoint Intelligence, is joined by Ryan McAbee, Director of Production Workflow Softwar...

How European PSPs Will Succeed Post-Pandemic

17 Mar 2021

Contributed by Lukas

Keypoint Intelligence's Ryan McAbee, Director of Production Workflow, dissects the economic impact of COVID-19 in Europe and details the reasons why d...

Connecting the Printing Industry With the Zaikio Platform

10 Mar 2021

Contributed by Lukas

Director Ryan McAbee speaks with Christian Weyer, Managing Director of Technology, and Matthias Prinz, the Managing Director of User Experience, on Za...

Packaging Converters find Cloud Freedom with Esko

03 Mar 2021

Contributed by Lukas

Director Ryan McAbee speaks with Jan De Roeck, Director of Marketing, and Paul Land, Product Manager of Workflow Automation and Collaboration Products...

Customer Communications Trends and Roadmap for 2021

18 Feb 2021

Contributed by Lukas

Join Marc Mascara, Director of Keypoint Intelligence's Customer Communications Advisory Service, along with Ryan McAbee, Director of Production Softwa...

Getting to Know the Scanner Award Winners

11 Feb 2021

Contributed by Lukas

Keypoint Intelligence's Anne Valaitis, Associate Director of Solutions, Capture & Scanning Services, speaks with Associate Director of Software/Scanne...

2021 ODS Roadmap

09 Feb 2021

Contributed by Lukas

Research Analyst Colin McMahon asks On Demand Print Strategies Director German Sacristan about everything guiding digital printing in the production s...

Determining the A4 Pick Winners with Keypoint Intelligence

03 Feb 2021

Contributed by Lukas

Office Group Director Deborah Hawkins talks with Associate Director Kaitlin Shaw about Keypoint Intelligence's process when choosing winners in the A4...

The 2021 Wide Format Printing Roadmap

26 Jan 2021

Contributed by Lukas

Research Analyst Colin McMahon and Wide Format Advisory Service Director Eric Zimmerman discuss how 2020 hit the wide format printing segment, as well...

Reviewing Our A3 Award Winners

20 Jan 2021

Contributed by Lukas

Office Group Director Deborah Hawkins chats with Associate Director George Mikolay on Keypoint Intelligence's process when it comes to testing print d...

The Textile, DTG, and Direct to Fabric 2021 Road Map

13 Jan 2021

Contributed by Lukas

Research analyst Colin McMahon interviews Textile, DTG, and Direct to Fabric Print Strategies Director Mike Bertini on the latest trends hitting the f...

Looking at 2021 with CEO Mack Brothers

06 Jan 2021

Contributed by Lukas

Research Analyst Colin McMahon and Keypoint Intelligence CEO Mack Brothers kick off 2021 by giving an inside peek into the leadership of our company. ...

Road Map: Production Workflow Solutions in 2021

28 Dec 2020

Contributed by Lukas

Research Analyst Colin McMahon asks Director of Production Workflow Services Ryan McAbee about what he sees as the year of virtual enablement. The two...

Divining the Secret Sauce to Success With Mack Brothers

21 Dec 2020

Contributed by Lukas

Research Analyst Colin McMahon talks with Keypoint Intelligence CEO Mack Brothers on his recent blog series surrounding success in the workplace. The...

A Serverless Future: Looking at Celiveo and Edge Computing

16 Dec 2020

Contributed by Lukas

Research Analyst Colin McMahon talks with Jean-Francois d'Estalenx, CEO and President of Celiveo, to discuss how the print industry is evolving toward...

Consumer Expectations Shifting Digital Document Archives

09 Dec 2020

Contributed by Lukas

There is a noticeable shift in how organizations are considering digital document archive and retrieval to support business needs and consumer prefere...

From Impact to Action in Packaging with Esko

02 Dec 2020

Contributed by Lukas

Director, Ryan McAbee, talks with Jan DeRoeck, Director of Marketing at Esko, and his team on the impact of the pandemic and actions the packaging val...

How Just the Right Stuff Responded to COVID-19

25 Nov 2020

Contributed by Lukas

Consulting Editor Christine Dunne talks with Dave Constas, Co-Founder and Owner of Just the Right Stuff (a Syracuse, New York-based print and office s...

The Evolving Importance of Cybersecurity

18 Nov 2020

Contributed by Lukas

Analyst Colin McMahon talks with Group Director and Chief Analyst Aaron Hale about the complex issue of cybersecurity. The two break down how the cybe...

LDI Provides the Toolbox for the Future

11 Nov 2020

Contributed by Lukas

Brian Gertler of LDI Color ToolBox examines office print, the production space, managed IT, and the smart workplace with Keypoint Intelligence's Carl ...

The Predictive Index and the Science of Remote Workflow

21 Oct 2020

Contributed by Lukas

Research analyst Colin McMahon talks with Dr. Allison Siminovsky, lead scientist at The Predictive Index, about the challenges of remote workflow and ...

Breaking Down the PaceSetter Award Winners in Serviceability & Support

07 Oct 2020

Contributed by Lukas

Keypoint Intelligence's George Mikolay and Deborah Hawkins discuss why the two winning vendors of Buyers Lab's recent PaceSetters in Serviceability & ...

Print Innovation with AAA Flag & Banner

30 Sep 2020

Contributed by Lukas

Research analyst Colin McMahon sits down with AAA Flag & Banner representatives Patrick Green, VP of Sales & Marketing, and Jordan Schwartz, Vice Pres...

Examining Canon and KM's A3 Ease of Use

23 Sep 2020

Contributed by Lukas

Consultant Christine Dunne chats with George Mikolay, senior product editor, about recent awards and developments in A3 device ease of use, as well as...

How COVID-19 Changed the Office Printing Landscape

19 Aug 2020

Contributed by Lukas

Consultant Christine Dunne chats with Office Director Deborah Hawkins about exciting new forecast and survey results pertaining to the office print la...

The Path Through the Pandemic

12 Aug 2020

Contributed by Lukas

Colin McMahon speaks with Ryan McAbee, Director of Keypoint Intelligence's Production Workflow Consulting Service, about five key phases to recovery f...

Exploring How Bishops Printers Responded to COVID-19

05 Aug 2020

Contributed by Lukas

ODS Director German Sacristan sits down to talk with Gareth Roberts, Managing Director at UK-based Bishops Printers. The two talk about the initial sh...

How to Effectively Use LinkedIn

22 Jul 2020

Contributed by Lukas

Research Analyst Colin McMahon sits down with Business Development specialist Karen Kimerer for a talk about the "professional social media platform."...

How L'Artegrafica Responded to COVID-19

08 Jul 2020

Contributed by Lukas

Director German Sacristan gets a European perspective on the coronavirus when he sits down with Valentina Vivian, a process analyst with Italian print...

Evolving Sales Practices During COVID-19

24 Jun 2020

Contributed by Lukas

Senior Analyst Colin McMahon sits down for another discussion with Business Development Expert Karen Kimerer to discuss where print service providers ...

Why Data Matters Now More Than Ever

11 Jun 2020

Contributed by Lukas

Printers across the globe have faced remarkable challenges to business continuity in 2020. Now, more than ever, the ability to rely on key financial a...

Markzware on the Importance of Adaptability

09 Jun 2020

Contributed by Lukas

Managing director at Markzware Europe David Dilling sits down with Senior Analyst Colin McMahon to elaborate on the print software solutions they prov...

How Telepathic Graphics Adapted to COVID-19

03 Jun 2020

Contributed by Lukas

Director German Sacristan sits down with Bob Boyle, Chief Telepath at Telepathic Graphics, to discuss how his company responded to the COVID-19 pandem...

How to Educate Customers in the Age of COVID-19

27 May 2020

Contributed by Lukas

Senior Editorial Analyst Colin McMahon sits down for another conversation with Business Development Specialist Karen Kimerer to discuss why customer e...

ACTS360 and the Coronavirus Pandemic

21 May 2020

Contributed by Lukas

Greg Sweers, CEO and Steward of ACTS360, talks about what it was like for the MSP during COVID-19, from preparation to everything that followed.

The Importance of Marketing Strategy During COVID-19

13 May 2020

Contributed by Lukas

Colin McMahon speaks with Karen Kimerer, Business Development Expert, consulting with Keypoint Intelligence, to provide tips and hints on how to engag...

Linemark and the Strength of Versatility

06 May 2020

Contributed by Lukas

German Sacrastan, Director of On Demand Printing Services at Keypoint Intelligence speaks with David Ashton, Partner at Linemark, about how they have ...

How Lexmark Took on COVID-19

29 Apr 2020

Contributed by Lukas

John Gagel, Global Senior Manager of Corporate Sustainability at Lexmark, shares a heartwarming story with Keypoint's consultant, Christine Dunne, abo...

How Gamification Can Strengthen Your Company During COVID-19 and Beyond

23 Apr 2020

Contributed by Lukas

Research Analyst Colin McMahon sits down with Yu-kai Chou and Simón Duque of The Octalysis Group to explain gamification and its uses in the modern w...

How PTC is Powering Remote Collaboration in the Age of COVID-19

15 Apr 2020

Contributed by Lukas

Michael Campbell, General Manager, Augmented Reality Products at PTC, speaks with Colin McMahon, Research Analyst at Keypoint Intelligence about how t...

Discussing the Impact of COVID-19 with American Litho

14 Apr 2020

Contributed by Lukas

In this week's episode, German Sacristan, Director of On Demand Printing Services at Keypoint Intelligence, discusses the impact of COVID-19 on busine...

Discussing the Potential of VR Remote Collaboration with Glue

08 Apr 2020

Contributed by Lukas

In today's environment it is sometimes inefficient and expensive to have face-to-face meetings. Colin McMahon talks to Jussi Havu, CEO at Glue, about ...

Making an Impact Networking in Managed IT

01 Apr 2020

Contributed by Lukas

Patrick Layton, Vice President of Managed IT Services at Impact Networking, speaks with our very own Carl Schell about the company's security-first ap...

Talking genARate and Augmented Reality with Konica Minolta

25 Mar 2020

Contributed by Lukas

Ashley McConnell, International Business Development Manager at Konica Minolta, speaks with Colin McMahon about KM's relationship with augmented reali...

Esko's Digital Maturity Model with Jan de Roeck

11 Mar 2020

Contributed by Lukas

In this week's episode, Ryan McAbee, Director of Production Software at Keypoint Intelligence, discusses Esko's Digital Maturity Model with Jan de Roe...

The 2020 On Demand Print Road Map

04 Mar 2020

Contributed by Lukas

Companies in the printing value chain are driven by the needs and preferences of print buyers and brands regarding quality, delivery time, and price. ...

A Deep Dive into the Print/IT Convergence

26 Feb 2020

Contributed by Lukas

West McDonald, Vice President of Business Development at Tigerpaw Software, speaks at length with our very own Carl Schell about dealers, MSPs, and in...