AI is Reshaping Human Connection

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The Last Show with David Cooper 9 min 2 speakers 8 chapters transcribed
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How is AI changing the way we connect with others?

David Cooper 0:05
You work hard to strike the right amount of intelligence and ignorance. The Last Show with David Cooper If you were spiraling about something in your life, you'd probably call a close friend. Most people would. But with AI chatbots, now we can just prompt one.

Can AI chatbots provide genuine emotional support?

David Cooper 0:23
But if a chatbot comforts you at 2 a.m., is that really connection? Or is that just really polite code pretending to care? That is what we're going to discuss here with James Evans, a sociology and AI scientist at the University of Chicago. James, welcome to the show. Thanks, David.

What psychological effects arise from confiding in AI?

David Cooper 0:39
Happy to be here. So I want to start with this big question. If I'm crying at 2am, is it dystopian or is it just practical for me to text a chatbot instead of reach out to a friend?
James Evans 0:52
I think it's practical. There's been RCTs, so these randomized control studies that show that engaging with chatbots, especially among kind of older and younger persons, is associated with like a decrease in loneliness. And so if you're trying to settle your loneliness and to engage with someone and to express yourself, then it helps. It helps under some circumstances and with some people.
David Cooper 1:18
I guess what I want to talk about is like, what does it really mean to feel hurt, to feel seen by a friend when you are confiding in them? Like what's going on psychologically when I feel seen and how can that possibly happen if there's a robot on the other end of that conversation?
James Evans 1:36
Well, I think this is like what this is provoking.

How do AI models mimic human emotional responses?

James Evans 1:39
Like what exactly does that mean? So I think there's a cognitive and social resonance that's going on when you're engaging with somebody and they give you all of the signals that are correlated or have historically been correlated with someone who sees you, who understands you, who are kind of in sync with you, who's going to say the right thing at the right moment, who's going to complete your thoughts, you know, which... says that they're reading your mind, you know, that you've effectively conveyed yourself. And these models as auto-aggressive language models are designed exactly to do that, to say the right next thing, right? They're not just picking the right next word, they're picking the right next meaning.
James Evans 2:18
And then they're selecting the word from this. So this is like, this is a super friend that is like tuned to your emotional and cognitive state. So yeah, so they're designed to do this.
David Cooper 2:32
It's kind of reminds me if I want to get like super philosophical and nerdy, it reminds me of Hillary Putnam's brains in a vat. I guess the most, you know, lay or most common analogy there is the matrix.

What are the risks of relying on AI for companionship?

David Cooper 2:42
Like we're stuck in these computers and we can't tell the difference between reality and whether we're kind of being in a simulation. But yet in the matrix, there are certain characters that feel like there's just something wrong. And that's how I feel when I talk to AI, like it's a person. To me, it just feels like there's just something wrong.
James Evans 3:00
For you, there's an uncanny valley. Yes. It's closed, but it's not quite, the eyes are not right.
David Cooper 3:06
Now, will it ever get there? Will I ever not be able to tell the difference between texting my buddy Dan and texting a chatbot that's trained on what Dan has said on the internet or something?
James Evans 3:17
So let me provoke you, David.

Where do we draw the line between helpful AI and harmful AI?

James Evans 3:18
I'm not sure if you can tell the difference. And so I think it might be that you know cognitively that there is a bot on the other line. And that's the thing that's like shaping. Probably. Probably.
David Cooper 3:28
Probably you're right. Probably like, what is it? Like the Turing test. I wouldn't be able to tell the difference. But I know.

Will society accept AI companionship like online dating?

David Cooper 3:37
And for me, that's what makes it weird. Can people let go of that? Can people let go of knowing that they're talking to a large language model and still feel seen and heard? To me, that's the deep question.
James Evans 3:47
Well, I think this is the problem, actually. I think the models are too good in some ways relative to what they are actually able to provide, right? Because they're able to provide you with an emotional and cognitive resonance in the conversation. But they don't have a stake in the relationship with you.

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