The Practice Playbook Podcast with Susan Guthrie
Episodes
The Final Chapter: A Digital Marketing Primer for Dispute Resolution Professionals on The Learn to Mediate Online Podcast with Susan Guthrie #209
31 Mar 2021
Contributed by Lukas
In this final episode in the series, Part Four presents the final chapter of the primer on digital marketing for dispute resolution professionals. ...
Let's Talk Techniques: A Digital Marketing Strategy for Dispute Resolution Professionals Part Three on The Learn to Mediate Online Podcast with Susan Guthrie, Esq. #208
24 Mar 2021
Contributed by Lukas
In this episode, Part Three of a special multi-episode series on digital marketing for dispute resolution professionals, online mediation expert Susan...
Start With a Strategy: A Digital Marketing Primer for Dispute Resolution Professionals Part Two on The Learn to Mediate Online Podcast with Susan Guthrie, Esq. #207
17 Mar 2021
Contributed by Lukas
In this episode, Part Two of a special multi-episode series on digital marketing for dispute resolution professionals, online mediation expert Susan G...
What's Your Brand? A Digital Marketing Primer for Dispute Resolution Professionals Part One on The Learn to Mediate Online Podcast with Susan Guthrie, Esq. #206
10 Mar 2021
Contributed by Lukas
In this episode, online mediation expert Susan Guthrie, walks you through the process of creating your digital marketing plan so that you can hit the...
Technology: The Bridge to Collaborative Coalitions with Thought Leader and Innovator, Larry Bridgesmith on The Learn to Mediate Online Podcast with Susan Guthrie, Esq. #205
02 Mar 2021
Contributed by Lukas
In this episode, online mediation expert Susan Guthrie, speaks with dispute resolution professional and thought leader, Larry Bridgesmith, about the ...
Nettiquette: The Unwritten Rules of Good Behavior in the Virtual World on the Learn to Mediate Online Podcast with Susan Guthrie, Esq. #204
24 Feb 2021
Contributed by Lukas
In this episode, online mediation expert Susan Guthrie, gives you the essentials of online etitquette a/k/a "netiquette." As people expand their us...
Hybrid Mediations are Coming! Are You Ready? on The Learn to Mediate Online Podcast with Susan Guthrie, Esq. #203
17 Feb 2021
Contributed by Lukas
In this episode, Susan Guthrie, discusses the growing trend toward hybrid mediations and meetings of all types. As we move forward into a post-Covid...
The Innovative Program that Will Change Your Mediation Practice Forever with Gary Doernhoefer of ADR Notable on The Learn to Mediate Online Podcast with Susan Guthrie, Esq. #202
09 Feb 2021
Contributed by Lukas
In the second episode of Season 2, Susan Guthrie speaks with Gary Doernhoefer, the Founder of ADR Notable, the first-of-it's kind could-based technolo...
A Scholarship Opportunity for Diverse Neutrals from AAA-ICDR Foundation with Special Guests, Bruce Meyerson and Tracey Frisch on The Learn to Mediate Online Podcast #201
03 Feb 2021
Contributed by Lukas
We are kicking off Season 2 of The Learn to Mediate Online Podcast with not one but two esteemed guests, The Honorable Bruce Meyerson (ret.) and Trace...
Getting it Settled Online: Leading Dispute Resolution Professional, Ana Sambold, Shares Her Top Tips on The Learn to Mediate Online Podcast #128
09 Dec 2020
Contributed by Lukas
In this episode of The Learn to Mediate Online Podcast, Host Susan Guthrie speaks with one of the leading civil dispute resolution specialists out the...
What Do Dispute Resolution Professionals REALLY Think About Online Mediation? Find Out on The Learn to Mediate Online Podcast with Susan Guthrie, Esq. #127
10 Nov 2020
Contributed by Lukas
In this episode, Susan Guthrie reveals the preliminary results of a recent survey that she conducted with colleague, Dr. Debra Dupree, to uncover what...
Zoom Tips From the Trenches: Practical Advice That You Need to Know with Attorney Judith Starr on The Learn to Mediate Online Podcast with Susan Guthrie, Esq. #126
03 Nov 2020
Contributed by Lukas
In this episode, Susan Guthrie speaks with veteran attorney, mediator and arbitrator, Judith Starr, whose active private practice and prolific pro bon...
Cybersecurity and Privacy: What You Don't Know CAN Haunt You with Special Guest, Attorney/Mediator, Jean Lawler on The Learn to Mediate Online Podcast with Susan Guthrie, Esq. #126
28 Oct 2020
Contributed by Lukas
In this episode, Susan Guthrie speaks with experienced online mediator and attorney, Jean Lawler, about the importance of awareness and taking precaut...
Zoomtopia Recap: The Most Exciting Announcements for ODR Professionals on The Learn to Mediate Online Podcast with Susan Guthrie, Esq. #125
20 Oct 2020
Contributed by Lukas
In this episode, Susan Guthrie, the founder of Learn to Mediate Online, gives a quick update of some of the exciting innovations that Zoom announced i...
Data Security Concerns for Online Professionals and How to Address Them with Chris Draper, Managing Director of Trokt on The Learn to Mediate Online Podcast #124
29 Sep 2020
Contributed by Lukas
This week Susan Guthrie speaks with Chris Draper, Managing Director of Trokt and Co-Chair of the American Bar Association Dispute Resolution Section's...
Just Sign Here: How to Memorialize Agreements in Online Dispute Resolution on The Learn to Mediate Online Podcast with Susan Guthrie, Esq. #123
08 Sep 2020
Contributed by Lukas
In this episode, online mediation expert, Susan Guthrie reviews the options for the all-important memorialization of agreements reached in a virtual p...
The Potential For Unconscious Bias in Online Dispute Resolution on The Learn to Mediate Online Podcast with Susan Guthrie, Esq. #122
07 Sep 2020
Contributed by Lukas
In this episode, Online Mediation Expert, Susan Guthrie, points out potential areas unique to online dispute resolution that can lead to unconscious b...
Anatomy of a Mediator's Opening Statement for Online Mediations on The Learn to Mediate Online Podcast with Susan Guthrie, Esq. #121
25 Aug 2020
Contributed by Lukas
In this episode, Online Mediation Expert, Susan Guthrie, helps you to craft an updated opening statement to assist you in getting your online mediatio...
Pro Tips for Becoming a Master Communicator via Video-Conferencing on the Learn to Mediate Online Podcast with Susan Guthrie, Esq. #120
18 Aug 2020
Contributed by Lukas
In this episode, Susan Guthrie of Learn to Mediate Online, walks you through all her top tips to make you a PRO when communicating via video-conferenc...
Is Mediation Confidentiality a Myth? Some Thought Provoking Facts from Special Guest, Jeff Kichaven on The Learn to Mediate Online Podcast with Susan Guthrie, Esq. #119
11 Aug 2020
Contributed by Lukas
In this episode, Susan Guthrie speaks with Jeff Kichaven, one of the country's top mediators and a Legal Thought Leader, about his recently published ...
You Need A Lot More Than Zoom in Order to Mediate Online on The Learn to Mediate Online Podcast with Susan Guthrie, Esq. #118
04 Aug 2020
Contributed by Lukas
In this episode, Susan Guthrie of Learn to Mediate Online, focuses on the OTHER programs that you need in order to successfully mediate online. Yes, y...
Zoom Fatigue: It's Real and It's Exhausting so What's a Mediator to Do? on the Learn to Mediate Online Podcast with Susan Guthrie, Esq. #117
21 Jul 2020
Contributed by Lukas
Have you noticed that you are exhausted after a day filled with video-conferences? How can this be when you haven't left your computer for hours? ...
The 9 Essential Tips for Making Your Website Work for You in the New Millenium on The Learn to Mediate Online Podcast with Susan Guthrie, Esq. #116
15 Jul 2020
Contributed by Lukas
No longer are our websites just a static brochure giving a synopsis of our bio and services. Websites in the 2020s and beyond incorporate more and mor...
From Fear to Joy-Generator: One Experienced Mediator's Journey to Loving Online Mediation with Special Guest, Elliot Herland on the Learn to Mediate Online Podcast with Susan Guthrie, Esq. #115
07 Jul 2020
Contributed by Lukas
On this episode, Host and Online Mediation Expert, Susan Guthrie is joined by veteran Workers' Compensation Mediator, Elliot Herland who describes his...
The Ultimate Guide to Getting the Right Equipment and Setting it Up Properly for Online Mediation Success on the Learn to Mediate Online Podcast with Susan Guthrie, Esq. #114
30 Jun 2020
Contributed by Lukas
Much of what makes an online mediation successful lies in the hands of the mediator but it's not all just about skill. Having the right equipment, and...
The #1 Mistake Many Mediators are Making When Going Online on The Learn to Mediate Online Podcast with Susan Guthrie, Esq. #113
23 Jun 2020
Contributed by Lukas
In this episode of the Learn to Mediate Online Podcast, Online Mediation Expert, Susan Guthrie, shares what the #1 mistake is that many mediators are ...
One of the Best Features of Zoom That You Are Probably Not Using But Should Be on The Learn to Mediate Online Podcast with Susan Guthrie, Esq. #112
16 Jun 2020
Contributed by Lukas
So many mediation and dispute resolution professionals have pivoted to using Zoom or other video-conference programs to conduct their proceedings onli...
Insider Tips from an Experienced ODR Professional: What Works and What Doesn't with Doug Witten, Esq. on The Learn to Mediate Online Podcast with Susan Guthrie #111
09 Jun 2020
Contributed by Lukas
On this episode of The Learn to Mediate Online Podcast, Host Susan Guthrie speaks with her friend and colleague, Doug Witten, who is an experienced me...
Creating the "Personal Touch" Online: Building Rapport and Managing Emotions in Online Dispute Resolution with Dr. Debra Dupree on The Learn to Mediate Online Podcast with Susan Guthrie, Esq. #110
08 Jun 2020
Contributed by Lukas
As a leading online dispute resolution professional, by far one of the most common questions that I hear is how do you establish rapport with particip...
Preparation is Everything: How to Properly Get Clients Ready for Virtual Dispute Resolution on The Learn to Mediate Online Podcast with Susan Guthrie, Esq. #109
26 May 2020
Contributed by Lukas
They say that when you fail to prepare, you prepare to fail and in the world of virtual mediation and online dispute resolution this is especially tru...
The 8 Most Frequently Asked Questions About Online Mediation and Dispute Resolution ANSWERED on The Learn to Mediate Online Podcast with Susan Guthrie, Esq. #108
19 May 2020
Contributed by Lukas
As the new normal settles in of life during quarantine (and likely after), online dispute resolution continues to draw the attention of professionals ...
Trial by Zoom: A Look at Online Adjudications with Renowned Family Law Attorney, Randy Kessler on the Learn to Mediate Online Podcast with Susan Guthrie, Esq. #107
12 May 2020
Contributed by Lukas
With our entire world moving online, is it any wonder that the courts are moving there too? On this week's episode of The Learn to Mediate Online Po...
A Conversation with the Founder of MODRON Spaces, Nathan Polito on The Learn to Mediate Online Podcast with Susan Guthrie, Esq. #106
05 May 2020
Contributed by Lukas
In life, it is good to have options and that is true for online mediation as well! Susan begins a special series of interviews with the Founders of ...
Ready to Go but the Attorneys Say NO?! How to Get the Advocates to Mediate Online on the Learn to Mediate Online Podcast with Susan Guthrie, Esq. #105
28 Apr 2020
Contributed by Lukas
Some mediators are finding that attorneys that they work with are reluctant to try online mediation. Why is this and what can an online dispute reso...
Zoom Isn't the Only Game in Town for Mediators: A Review of Some Top Alternatives with Leading ODR Expert, Simon Boehme on The Learn to Mediate Online Podcast with Susan Guthrie, Esq. #104
21 Apr 2020
Contributed by Lukas
Zoom is the choice for many online dispute resolution professionals but there are some new players on the block that give it a run for it's money. T...
How to Market Your New Online Dispute Resolution Practice on the Learn to Mediate Online Podcast with Susan Guthrie, Esq. #103
14 Apr 2020
Contributed by Lukas
You have mastered the art of conducting your mediations and dispute resolution proceedings online but now what? How do you let people know that you ...
"Is ZOOM Safe for Dispute Resolution? What You Need to Know on The Learn to Mediate Online Podcast" with Susan Guthrie, Esq. #102
07 Apr 2020
Contributed by Lukas
In this episode, Susan Guthrie discusses the recent concerns about the security of Zoom videoconferencing including Zoombombing, Zero Day vulnerabilit...
An Introduction to The Learn to Mediate Online Podcast with Susan Guthrie, Esq. #101
03 Apr 2020
Contributed by Lukas
In this short introductory episode, Susan Guthrie, one of the leading online mediation experts in the world, shares with you some insights into the br...