The Payments Podcast
Episodes
PTX EduSeries II: The Impact of Open Banking on Direct Debits
26 Apr 2022
Contributed by Lukas
Does the introduction of Open Banking and variable recurring payments (VRPs)put existing payment options in question, or complement existing payment t...
Addressing Insider Fraud in Banks
12 Apr 2022
Contributed by Lukas
Once considered a secondary threat, insider fraud is a growing challenge for banks, demanding urgent attention. Are banks in denial about acknowledgin...
A Question Of Balance: How To Get AR Into The Automation Mix
29 Mar 2022
Contributed by Lukas
AP (Accounts Payable) automation has helped banks to be more efficient and tackle the expense of paper checks. But the time has come to spotlight AR (...
How to tackle AP Fraud and BEC in your organization
15 Mar 2022
Contributed by Lukas
One of the most financially destructive cyber-crimes is business email compromise (BEC), also known as email account compromise (EAC). Business email ...
PTX EduSeries I: Subscription Services
01 Mar 2022
Contributed by Lukas
Although subscriptions are not new, how businesses, such as golf clubs and charities use them is undergoing an evolution. It’s a payment type that’...
CBDCs Part 2 - In practice and beyond the UK
15 Feb 2022
Contributed by Lukas
In the final part of the CBDC series, we chat to Marcus Hughes, Head of Strategic Business Development at Bottomline, who equips us with the developme...
CBDCs Part 1 - An Overview
01 Feb 2022
Contributed by Lukas
Marcus Hughes, Head of Strategic Business Development at Bottomline, talks about all things we need to know about Central Bank Digital Currencies (CBD...
Open Banking to Open Finance and Beyond: Part 3
18 Jan 2022
Contributed by Lukas
This final episode in our 3-part series discusses the impact and benefits of Open Banking for different sized companies and the trends emerging in th...
Open Banking To Open Finance And Beyond Part 2
04 Jan 2022
Contributed by Lukas
In the second of three episodes, listen to Bottomline's Head of Strategic Business Development, Marcus Hughes, talk about the evolution of Open Banki...
Open Banking to Open Finance and Beyond: Part 1
21 Dec 2021
Contributed by Lukas
Open Banking is turning into Open Finance and will, in time develop into Open Data. In the first of three episodes on this topic, Marcus Hughes, Head ...
The Rise of The Connected Financial Officer
06 Dec 2021
Contributed by Lukas
The CFO's duty of simply handling spreadsheets and tracking money-in and money-out is long gone. Now the CFO is responsible for finance's crucial func...
Why User Experience Is Critical For Financial Institutions
09 Nov 2021
Contributed by Lukas
UX in digital banking has never been more important. When it comes to how people pay and get paid, users have high expectations of both technology des...
Getting one up on fraud and sanctions compliance
26 Oct 2021
Contributed by Lukas
Understandably, financial firms and large organizations are devoting much attention to fighting payment fraud and complying with sanctions obligations...
SIBOS: The Power of FI and Fintech Partnerships to Better Serve Customers (with NatWest)
12 Oct 2021
Contributed by Lukas
A dynamic landscape and the unprecedented pace of change make for an exciting and demanding marketplace, increasing the need for Capacity, Cost, and C...
CSDR – Harmonising Securities Settlement in Europe
28 Sep 2021
Contributed by Lukas
The European Commission is applying new directives and regulations to automate and harmonise how shares are traded and settled. Fred Viard, from our S...
Data Analytics in Treasury: The bedrock of better financial performance
14 Sep 2021
Contributed by Lukas
Bottomline’s Marcus Hughes shares with listeners his view on the intelligent use of data and analytics and how this drives improved financial perfor...
Developing A New Payments and Security Mindset
31 Aug 2021
Contributed by Lukas
As payments technology speeds up, fraudsters are champing at the bit to get a piece of the pie. Faster payments mean faster fraud. But what does this ...
Process Transformation to Enable Real-Time Treasury
17 Aug 2021
Contributed by Lukas
During the pandemic and at the drop of a hat, treasurers worldwide had to offer insight into their company’s liquidity in real-time. Not easy when y...
Payments Digitization, catapulted by the pandemic
03 Aug 2021
Contributed by Lukas
With payments already trending towards automation pre-pandemic, a new virtual environment has pushed digitization into overdrive. In this episode, we ...
Readiness for Upcoming Regulations: Insights from the 2021 Business Payments Barometer
20 Jul 2021
Contributed by Lukas
Payment innovation should be classed as a win-win for organisations and consumers alike but actually 20% of small companies are unaware of any upcomin...
Better Cash Forecasting for Treasury & SMEs - Insights from the 2021 Business Payments Barometer
06 Jul 2021
Contributed by Lukas
It’s no surprise that in the light of everything receiving money has become more important than ever for organisations of all sizes. The latest epis...
The impact of COVID and Brexit on fraud: Insights from the 2021 Business Payments Barometer
22 Jun 2021
Contributed by Lukas
The challenge of fraud risk continues, as almost 1 in 2 businesses have seen an increase in insider fraud and collusion in the working from home envir...
The 2021 Business Payments Barometer - discussed by experts from Lloyds Bank, ACT & FSB
10 Jun 2021
Contributed by Lukas
The 2021 Business Payments Barometer by Bottomline is 800 organisations of all sizes sharing what’s been important to them over the last year, and w...
Open Banking isn't just for consumers – The business benefits explained
09 Jun 2021
Contributed by Lukas
When Open Banking was first introduced year’s ago, the rise of consumer apps rocketed. But, Open Banking actually offered many benefits in the world...
Debunking the myths associated with cloud-based enterprise case management systems
17 May 2021
Contributed by Lukas
In todays digital landscape is it possible to always be one step ahead of the fraudsters? This episode on the Payments Podcast focuses on the benefits...
Open Banking Expo Unplugged: Is this the year of hyper-growth in Open Banking Payments?
27 Apr 2021
Contributed by Lukas
The latest episode on the Payments Podcast is from a recent Open Banking Expo conversation. Featuring Ed Adshead-Grant from Bottomline and Simon Lyons...
Predictions in User Experience and Innovation in Payments for 2021
03 Feb 2021
Contributed by Lukas
The events of 2020 challenged businesses in new ways. The world is becoming a more advanced digital landscape at a quick pace. This episode on the Pay...
A payments conversation with Bank of England's Christina Segal-Knowles: Part 2
20 Jan 2021
Contributed by Lukas
Part 2: Marcus Hughes and Christina Segal-Knowles are back for part 2 of the conversation around payments. Part one featured discussions on the pandem...
A payments conversation with Bank of England's Christina Segal-Knowles: Part 1
20 Jan 2021
Contributed by Lukas
Part 1: Marcus Hughes chats to Christina Segal-Knowles, Executive Director for Financial Markets Infrastructure at the Bank of England about Payments ...
Payment trend predictions for 2021
30 Dec 2020
Contributed by Lukas
The payments podcast is reviewing what trends are on the horizon for the upcoming year. While no one could have guessed the outcome of 2020, it led to...
Top five takeaways from AFP2020
13 Nov 2020
Contributed by Lukas
Highlights from AFP2020 include the value of data science in cash-flow forecasting, as well as the digitalisation of receivables and the challenges th...
Confirmation of Payee: Why it’s as important for your bank as it is for you
11 Nov 2020
Contributed by Lukas
Does your bank have confirmation of payee in place? Whether it’s a small tick, or a logo, the fact your bank confirms the sort code and account nu...
AP Automation and Considerations for Corporates featuring UMB Bank
23 Oct 2020
Contributed by Lukas
Business payments transformation starts now. AP automation has never been as vital to get right for corporates in today’s landscape. In-line with AF...
Banking and finance industry trends: from ISO 20022 to digital innovation and data security
19 Oct 2020
Contributed by Lukas
Banking and Finance industry trends from ISO 20022 to digital innovation and data security. The Payments Podcast follows on with a second event summa...
Highlights from Sibos2020: The banking industry trends on-the-go
14 Oct 2020
Contributed by Lukas
Did you attend Sibos2020? This year’s event was entirely virtual, but insights remain just as crucial for the finance and banking industry for the...
Visa and Bottomline discuss the evolution of and outlook for cross-border payments
08 Oct 2020
Contributed by Lukas
Correspondent banking traces its roots to the Italian Renaissance and trading routes through Florence. Payments Podcast speaks with Alan Koenigsberg, ...
Eurofinance 2020: Highlights from the treasury event
07 Oct 2020
Contributed by Lukas
This year’s Eurofinance was entirely different from ever before. With the global pandemic, it would be impossible to get 1000’s of delegates in a ...
How fraud and financial crime will look in 2025
23 Sep 2020
Contributed by Lukas
During Aite Group’s Financial Crime Forum, four leading fraud experts examined AML and fraud in financial crime in 2025. With the changing payment l...
Payment Modernization: “Are we nearly there yet?”
02 Sep 2020
Contributed by Lukas
This episode on the Payments Podcast will focus on payment transformation and the industry’s progress towards building a digital payments ecosystem....
COVID-19 Fraud tactics targeting business payments
26 Aug 2020
Contributed by Lukas
240 million COVID-related daily spam messages are blocked by Google. But, what about the ones that get through? Fraudsters are sophisticatedly using t...
How the cheque has evolved, and why this is great news for the fraudster
20 Aug 2020
Contributed by Lukas
The cheque has evolved over the last ten years, as expected. This episode on the payments podcast is reviewing how cheques have changed to keep up to ...
The Payment Fraud Trends Dominating 2020 Featuring Cifas
05 Aug 2020
Contributed by Lukas
This episode on the Payments Podcast features Amber Burridge from Cifas and James Richardson reviewing the latest payment fraud trends using industry ...
The trend in Payment fraud can’t be ignored – 2020 Business Payments Barometer results
10 Jul 2020
Contributed by Lukas
It’s the fifth year we’ve seen payment fraud & sanctions as one of the top three divers of change over the next 12 months, positively showing ...
Can you survive 89 percent of your customers paying late? – Results from the 2020 Payments Barometer
01 Jul 2020
Contributed by Lukas
This episode on the payments podcast is focused on the payment insight section in this years 2020 Payments Barometer. Reviewing why 89% of businesses ...
The future of payments in a post COVID world - Results from the 2020 Business Payments Barometer
25 Jun 2020
Contributed by Lukas
It's back, for its fifth year - the Business Payments Barometer, and at a time where companies are questioning if they're making the right choices. Th...
Experts weigh in on the 2020 Business Payments Barometer featuring Lloyds Bank, ACT & FSB
22 Jun 2020
Contributed by Lukas
What is the world of business payments looking like over the next 12-months? This episode on the payments podcast features three industry experts from...
How the new future payments model is changing the payment landscape
19 Jun 2020
Contributed by Lukas
We’re living in a highly digital, forward thinking age. With so many changes to the payment landscape over the last five years, this episode on the ...
High Performance Survival - Nigel Savory speaks to PlanetK2
27 May 2020
Contributed by Lukas
This episode on the Payments Podcast shares a special episode by PlanetK2, discussing how performance is changing within business leaders during this ...
Managing AP Amidst COVID - 19
15 May 2020
Contributed by Lukas
This is a special episode on the Payments Podcast featuring a discussion on how the COVID pandemic is impacting accounts payable processes both from a...
How is COVID-19 impacting how small businesses pay and get paid?
30 Apr 2020
Contributed by Lukas
It’s the first time our generation has faced such a significant challenge such as COVID-19, but we’ve learnt to adapt in our struggles, and that’...
International Payments – How painful can they be? Featuring Currency Cloud
24 Apr 2020
Contributed by Lukas
International payments. Have you ever had to make one? Always unsure if you’re getting the best currency rate, with time zones creating supply-chain...
Treasury Fraud & Controls survey 2020: Why is the fight against fraud ongoing?
01 Apr 2020
Contributed by Lukas
In 2020 the threat of fraud is continuing to rise despite increased spending, why? In this episode on the Payments Podcast we’re reviewing the resul...
How to reduce the occurrence and impact of invoices being paid late
23 Mar 2020
Contributed by Lukas
The impact on late payments could be enough to end a small business, so how can we make sure customers are paying on time? This episode on the Payme...
The Duty of Care against Cybercrime
04 Mar 2020
Contributed by Lukas
All companies have a duty of care to their customers. But, what does this mean in the world of financial cybercrime? This episode on the Payments Podc...
Partnerships: Why someone else's business can make yours better
19 Feb 2020
Contributed by Lukas
It doesn’t always make sense to pay a fortune to give your customers access to something your business doesn’t specialise in, so why not partner w...
Know who you pay – Confirmation of Payee and beyond!
05 Feb 2020
Contributed by Lukas
When you’re adding a new contact to pay, how many times do you check you’ve entered the right sort code and account number, more than once right? ...
The digital expectations of getting paid
22 Jan 2020
Contributed by Lukas
How do you get paid? Think about how your expectations have changed when it comes to payments. Most people will fumble about for change when a merchan...
The changing Payment Landscape in Asia Pacific
09 Jan 2020
Contributed by Lukas
Asia Pacific non-cash payment transactions are growing faster than anywhere else in the world, with this growth comes innovation. This episode on the ...
The securities settlement process – Keeping up to date with expectation, technology, and regulations
11 Dec 2019
Contributed by Lukas
With so much change in the securities landscape it can be hard for asset and wealth management organisations to keep up, especially when you take into...
The race to be safe: Protecting your organisation from fraud
20 Nov 2019
Contributed by Lukas
In a world of sophisticated hackers, it’s harder than ever to protect yourself and your business from the vulnerabilities that will give them access...
An easier path to digital treasury transformation: Highlights from EuroFinance 2019
30 Oct 2019
Contributed by Lukas
EuroFinance is the largest treasury focused event, with 1000's of delegates in attendance every year. This podcast episode will bring you the highligh...
Sibos 2019: ISO 20022, SWIFT gpi, APIs and Real-time Payments
03 Oct 2019
Contributed by Lukas
Sibos is one of the biggest events of the year for the transaction banking industry. This episode on the Payments Podcast features Marcus Hughes discu...
Sibos 2019: Open Banking, Machine learning, AI and the future of banking
03 Oct 2019
Contributed by Lukas
Sibos is one of the biggest events of the year for the transaction banking industry. This episode on the Payments Podcast features Ed Adshead-Grant di...
Fraud; Is ignorance really bliss
25 Sep 2019
Contributed by Lukas
Just stopping payment fraud attempts won't cut it in today's digital payments landscape. Organisations need to be aware of any attempt and be able to ...
How the Payments landscape is changing - Open Banking and Request to Pay
04 Sep 2019
Contributed by Lukas
It’s important for organisations to keep ahead of the developing changes in the Payments landscape. In this episode on the Payments Podcast we’re ...
The evolution of digital receipts with Flux
13 Aug 2019
Contributed by Lukas
How many paper receipts do you have stuffed in your wallet? We’re discussing the benefits of digital receipts in regards to both financial visibilit...
92 percent of businesses pay suppliers late: Payment insights
31 Jul 2019
Contributed by Lukas
Payments. Late payments, International payments, Real-time payments - where do we begin? This year’s Business Payments Barometer surveyed financial...
The future of payments - A changing business landscape
17 Jul 2019
Contributed by Lukas
The payments landscape is experiencing unprecedented change. How do organisations prepare accordingly? The 2019 Business Payments Barometer surveyed ...
Compliance, Payment Fraud & Sanctions - The trends of 2019
10 Jul 2019
Contributed by Lukas
45% of businesses have been impacted by payment fraud in the last year. Companies are being hit harder, losing more and recovering less as a result of...
Helping banks thrive in the new open real-time world: The top five takeaways from EBAday 2019
26 Jun 2019
Contributed by Lukas
Innovation, infrastructure and reinvention. What does this mean for the future of banks? This episode on the payments podcast features Gareth Priest, ...
What the 2019 Business Payments Barometer has taught us
19 Jun 2019
Contributed by Lukas
The results are in! The Bottomline Technologies Business Payments Barometer analyses the latest trends set to impact organisations of all sizes. Now...
How banks should be preparing for PSD2 (Part 2)
12 Jun 2019
Contributed by Lukas
The new European Directive, PSD2 has been on the mind of organisations for the last few years, but how should banks be preparing for this initiative? ...
How banks should be preparing for PSD2 (Part 1)
31 May 2019
Contributed by Lukas
The new European Directive, PSD2 has been on the mind of organisations for the last few years, but how should banks be preparing for this initiative? ...
The payment trends you might have missed
15 May 2019
Contributed by Lukas
It’s such a complicated time in the payment industry, with a minefield of regulation, innovation, collaboration and fraud prevention. You can be for...
Stuck in a time warp: Is your digital payment strategy too slow?
02 May 2019
Contributed by Lukas
Digital Transformation is all about reimagining your business in the digital age. Given the pace of innovation, it’s important that companies organi...
Treasury Fraud and Controls: Securing payments & preventing fraudulent behaviour
17 Apr 2019
Contributed by Lukas
This episode on the payments podcast is hosted by Craig Jeffery of strategic treasurer, featuring Bottomline’s Chris Gerda, Risk and Fraud preventio...
Real Time payments: The need for speed with Starling Bank
03 Apr 2019
Contributed by Lukas
Introduced in response to the global financial crisis in 2008 the New Access Model was designed to remove barriers and create a level playing field fo...
Everything you need to know about the new payments architecture (NPA)
20 Mar 2019
Contributed by Lukas
The way businesses and banks pay and get paid is changing rapidly. The New Payments Architecture will affect bacs payments and Direct Debits, the way ...
Dummies guide to Direct Debits for small businesses
06 Mar 2019
Contributed by Lukas
Get paid on time, every time. Cash flow is vital for small companies, with 60% of small to medium enterprises blaming late payments for serious cash-f...
Why do my Direct Debit collections fail? Guidance for Businesses collecting Direct Debits
20 Feb 2019
Contributed by Lukas
Direct Debit is the simplest way for organisations to collect regular or occasional payments from their customers but is it always that easy?. This ep...
You’re about to be a victim of fraud - are you ready? Featuring BTVK Advisory
06 Feb 2019
Contributed by Lukas
In the ever-changing sophisticated landscape of cyber-attacks you need to be prepared. In this episode on the Payments Podcast, we’re getting advice...
Direct Debit - The how, what and why for businesses
24 Jan 2019
Contributed by Lukas
Did you know nearly 90% of adults pay at least one bill each month using Direct Debit? Yet many businesses of all sizes remain unsure of how they shou...
Why money laundering checks and sanction screening really matters
09 Jan 2019
Contributed by Lukas
Regulations aimed at detecting and preventing fraud, money laundering, terrorist financing and financial crime have more than tripled in recent years....
SIBOS 2018
12 Dec 2018
Contributed by Lukas
Hosted by SWIFT, SIBOS is one of the most important conferences of the year for the banking industry. As the ‘go to place’ for all the up and comi...
Business Payment Trends – Is your organisation ahead or behind?
28 Nov 2018
Contributed by Lukas
It’s important for any organisation to not fall behind. This episode looks at the trends in business payments for 2018/19 and how to make the most o...
Navigating your way through the payment landscape
14 Nov 2018
Contributed by Lukas
Open Banking, PSD2, ISO200022, SWIFT gpi, Request to pay, Enhanced data, Confirmation of payee, Payment status – what do all these mean, and more im...
The Bangladeshi Bank Fraud: How did it happen?
02 Nov 2018
Contributed by Lukas
If you were given 80 million dollars what would you do with it? What about if you lost 80 million dollars? Cyber-attacks are common news in this era,...
Understanding how corporates can take advantage of Open Banking
02 Nov 2018
Contributed by Lukas
We are all familiar with the revolution of Open Banking in the financial industry. It promises to drive innovation and make it easier for customers, b...