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The Playbook With David Meltzer

How Resilience Defines the Restaurant Industry

02 Sep 2025

Description

In today’s episode, I sit down with Tony Smith, CEO and Co-founder of Restaurant365, to talk about the Restaurant Transformation Festival and the community it’s bringing together. Tony shares how years of building software solutions for the restaurant industry led him to create an event that blends connection, innovation, and personal growth. We discuss why hospitality professionals operate with a different energy, how resilience shaped the industry during the pandemic, and why AI is set to redefine everything from training to scheduling. Tony also reflects on his company’s core value—love good food—and how it fuels both his vision and the festival’s spirit.

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