the RocketMSP Podcast

From Rejected to Respected: How to Create Your First Conference Talk | MSP Speaking Tips

05 Feb 2025

Contributed by Lukas

Dean Trempelas (Empath) and Steve Taylor break down exactly how to create your first conference talk, even if you think you have nothing valuable for ...

MSP Security Simplified: How to Automate Endpoint Hardening | Zach Kromkowski from Senteon

27 Nov 2024

Contributed by Lukas

Episode Summary: In this episode of RocketMSP, host Steve Taylor sits down with Zach Kromkowski, the innovative force behind Senteon, to discuss endpo...

From Break-Fix to MSP Evolution: Brian Weiss on Surviving Security Incidents, Building Culture, and the Future of AI in IT

19 Nov 2024

Contributed by Lukas

Join Steve Taylor as he sits down with Brian Weiss, Founder & CEO of ITECH Solutions, for a compelling journey through MSP evolution, cybersecurit...

One MSP's Cybersecurity Maturity Model with Josh Hohbein from CentrexIT

09 Sep 2024

Contributed by Lukas

Josh Hohbein is the Information Security Lead for CentrexIT in Poway, California. Together, they have built what they call the Cybersecurity Maturity ...

An Interview with Fred Voccola, CEO of Kaseya

21 Aug 2024

Contributed by Lukas

In this episode, Steve interviews Fred Voccola, CEO of Kaseya, discussing the growth and strategy behind Kaseya's numerous acquisitions and the develo...

How and Why to Talk About Your Client's Business

11 Jul 2024

Contributed by Lukas

Join us on MSP Tutor as Ian McDonald from getKambium discusses "How & Why to Talk About Your Client's Business." Learn vital communication strateg...

Contract Management and Its Effect on EBIT Multiplier

27 Jun 2024

Contributed by Lukas

Join Steve Taylor on MSP Tutor as he interviews Greg Sharp from ZenContract, a contract management solution built for MSPs. Discover how proper contra...

From $700K to $50MM: MSP Growth Secrets with Dean Trempelas

13 Jun 2024

Contributed by Lukas

Scaling Your MSP: From 700K to 50M with Dean Trempelas from Helpt and Crab ConsultingIn this episode of MSP Tutor, host Steve Taylor chats with Dean ...

How to Talk About Cybersecurity to Clients & Prospects with Mark Lamb from HighGround.io

05 Jun 2024

Contributed by Lukas

Mastering Client Conversations: Selling Cybersecurity with Mark LambIn this episode of MSP Tutor, host Steve Taylor is joined by Mark Lamb, CEO of Hig...

How to Perform Strategic Lead Generation with Tim Fitzpatrick

29 May 2024

Contributed by Lukas

In the third episode of MSP Tutor, host Steve Taylor welcomes guest Tim Fitzpatrick, who specializes in marketing strategy, planning, and leadership f...

MSP Website Strategy for Lead Generation with Nate Freedman

22 May 2024

Contributed by Lukas

In this episode of RocketMSP, host Steve Taylor is joined by Nate Freedman, digital marketing expert and founder of TechProMarketing and MSPsites.com....

How to Run a Tabletop Exercise for Incident Response with Matt Lee

15 May 2024

Contributed by Lukas

In this episode, host Steve Taylor and guest Matt Lee dive into the critical process of building and executing effective incident response plans in th...

How To Sell Without FUD with Brian Gillette

02 Apr 2024

Contributed by Lukas

In this video, Steve and Brian engage in a role play to discuss cybersecurity risk assessment and its implications for business decisions.In this vide...

MSP Marketing Made Easy with Joel Benge

21 Dec 2023

Contributed by Lukas

MessageSpecs is a marketing and communications consultancy founded by Joel Benge that specializes in helping technical companies, like managed service...

Hey MSPs, You're Using Your Microphone Wrong.

13 Dec 2023

Contributed by Lukas

If you're an MSP or channel vendor, there's a good chance you've got a microphone at your desk. We all get stuck doing Zoom and Teams meetings every d...

Overe: A Demo of Overe's Free and Premium SaaS Cybersecurity Management Tools

30 Nov 2023

Contributed by Lukas

Overe offers a free Microsoft 365 security assessment tool for MSPs and their small business clients. In this interview, host Steve talks with Overe C...

SaaS Alerts: What's New in 2023?

16 Nov 2023

Contributed by Lukas

SaaS Alerts helps MSPs secure and monitor SaaS applications for their SMB clients. Their platform centralizes security across apps like Office 365, Go...

Compliance Expert Reveals How to Significantly Grow Your MSP With New Services

09 Nov 2023

Contributed by Lukas

Looking to expand your MSP offerings into a lucrative new area? Compliance services could be the perfect addition.In this exclusive interview, complia...

Fulfilling Cybersecurity for MSPs Without the Tool Overload (Field Effect)

02 Nov 2023

Contributed by Lukas

Are you relying on legacy, siloed security tools that leave dangerous gaps? In this episode, Matt Holland of Field Effect shares how MSPs can implemen...

Make More Money in 2024 with AvePoint

19 Oct 2023

Contributed by Lukas

I sat down with Tom Lin, Chief Revenue Officer of AvePoint, to discuss their governance, risk, and compliance platform designed specifically for manag...

Special Edition: Kicking off the Year Right and Setting Your Team Up for Success

17 Oct 2023

Contributed by Lukas

Steve interviewed Darren Strong from Scalable MSP about how to kick off the new year by setting up your team for success. They discussed how to plan, ...

Yet Another Cybersecurity Platform - Bastion

12 Oct 2023

Contributed by Lukas

If you're an MSP or IT professional, you know that cybersecurity is a top priority. But with so many different cybersecurity solutions on the market, ...

Learn About Helpt, a US-based L1 Helpdesk for MSPs

05 Oct 2023

Contributed by Lukas

I had the opportunity to chat with David Sohn, the Founder and CEO of Helpt. Helpt is a US-based Outsourced Helpdesk service for US MSPs. They offer t...

FlexPoint: The MSP Billing Automation Solution That Will Save You Time and Money

28 Sep 2023

Contributed by Lukas

FlexPoint is a billing automation platform that performs a bunch of key tasks for your MSP:Integrates with your PSA and accounting software to sync in...

Learn About Seceon's AI XDR and SIEM

20 Sep 2023

Contributed by Lukas

In this episode of the RocketMSP Podcast, I interview Amy Luby, the VP of Ecosystems & Community at Seceon, a leading provider of AI-powered XDR a...

Do More with Thread - the Chat Integration for MSPs

13 Sep 2023

Contributed by Lukas

Join us for an exclusive live interview with Matt Linn, the co-founder and COO of Thread. Thread is a chat tool specifically designed for MSPs (Manage...

Billing Reconciliation with Gradient MSP

07 Sep 2023

Contributed by Lukas

Join us for an exciting live interview with Colin Knox, the CEO of Gradient MSP. We'll be discussing the challenges and solutions in the managed servi...

NaviStack - The Revolutionary New Tool for MSPs

31 Aug 2023

Contributed by Lukas

Visualize your tech stack like never before with NaviStack by Channel Program. I ask the tough questions about data privacy, features, and pricing in ...

MSP Growth Hacks: Scale Through Acquisition with Orrin Klopper

24 Aug 2023

Contributed by Lukas

In this insightful episode, we sit down with Orrin Klopper, CEO and Co-Founder of Netsurit, to delve into the world of mergers and acquisitions (M&amp...

MSP Growth Hacks - Building & Retaining a Stellar Team with Connor Swalm

16 Aug 2023

Contributed by Lukas

IntroductionIn today's episode, we're thrilled to bring you an in-depth discussion on building and retaining top-tier talent in the Managed Service Pr...

A Demo of TopLeft Kanban Platform for Autotask & ConnectWise

15 Aug 2023

Contributed by Lukas

Check out TopLeft, a Kanban board for your ticketing system.

ChatStyle Demo

11 Aug 2023

Contributed by Lukas

Check out the ChatStyle demo with Chris Dix. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rocketmsp/message

ImmyBot Live Demo

27 Jul 2023

Contributed by Lukas

Check out this live demo of ImmyBot. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rocketmsp/message

Guardz in Action: A Comprehensive Cybersecurity Demo

19 Jul 2023

Contributed by Lukas

Welcome to our latest episode where we delve into the realm of cybersecurity with a live demo of Guardz, an all-in-one cybersecurity suite designed fo...

Expert Insights: Navigating the Pre-Sales Process for MSPs with Jacob Martin, VP of Sales ScopeStack

14 Jul 2023

Contributed by Lukas

In this episode, we sit down with Jacob Martin, VP of Sales at ScopeStack, to discuss navigating the pre-sales process for MSPs. Learn about identifyi...

Discover the Future of Remote IT Monitoring with RF Code Sentry

12 Jul 2023

Contributed by Lukas

Uncover the secrets of successful remote IT management in our latest podcast! We're diving deep into RF Code's state-of-the-art monitoring sol...

MSP Cannabis Expert Harry Brelsford

10 Jul 2023

Contributed by Lukas

I've got a ton of questions for Harry now that more states have passed legislation legalizing marijuana usage. There's a huge opportunity for ...

Transforming Risk Assessment: DarkLight AI's Cyio Cybersecurity Scanning Unveiled

29 Jun 2023

Contributed by Lukas

"Our unique approach to risk assessment and vulnerability management helps overwhelmed defenders become empowered and not victims."In this e...

A Demo of Zest PSA - MSP PSA Software Designed for Techs BY Techs

10 Mar 2023

Contributed by Lukas

Steve interviews Bobby and Chadd from Zest MSP.  Overall, the conversation is about the importance of sales and marketing for MSPs and how Zest M...

An Interview with Ian Alexander from Syncro

10 Mar 2023

Contributed by Lukas

Steve interviews Ian Alexander, Channel Chief for Syncro. The conversation focused on the work that was being done to modernize the user interface (UI...

How Bifrost Cloud Provides 20 Nines of Durability for Customer Data

02 Mar 2023

Contributed by Lukas

Steve interviews Josh from Bifrost Cloud. Bifrost Cloud is a distributed cloud object storage platform that is S3 compatible. Instead of having all of...

Intro to Reverse Proxies & WAF by Jeremy Oaks from Automation Theory

23 Feb 2023

Contributed by Lukas

We meet with Jeremy Oaks, the founder of Automation Theory, to discuss the reverse proxy service they offer for in-house ConnectWise Automate servers....

Learn About ConnectWise Consulting Firm FocusPlanIt

21 Nov 2022

Contributed by Lukas

Bill Black is a ConnectWise consultant that will provide a holistic approach to configuring your ConnectWise PSA for you. Freebie - Documentation Temp...

Automating Cybersecurity Awareness Training: A Deep Dive of Phin Security

10 Nov 2022

Contributed by Lukas

Connor Swalm gives a demo on how easy it is to automate your Cybersecurity Awareness Training platform.  The RocketMSP Podcast with Steve Taylor ...

Meet the Syncro CEO

29 Aug 2022

Contributed by Lukas

Emily Glass and I have a conversation about her role at Syncro, their corporate culture, and more. Companies Mentioned in the Podcast: Syncro - Receiv...

Grow Like Logically

22 Aug 2022

Contributed by Lukas

Michelle Accardi talks about the journey an MSP can take while growing to a $100MM company.    Learn more about Logically: https://bit.ly/3...

How To Perform Documentation

01 Aug 2022

Contributed by Lukas

Owen answers my questions about documentation. We discuss the best way to get started, a winning process for documenting whether you're a company with...

Getting the Right Contract for Your MSP with Robert Scott

26 Jul 2022

Contributed by Lukas

Rob answers questions about best practices for contracts and MSAs for managed services providers.   Robert Scott is the managing partner of ...

Make Smart Business Decisions with Carrie Richardson

19 Jul 2022

Contributed by Lukas

Carrie Richardson joins me to discuss making smarter business decisions.  Carrie is a partner at Richardson & Richardson Consulting—a compa...

Sync Your ConnectWise Invoices to QuickBooks Online

11 Jul 2022

Contributed by Lukas

Heather Johnson is Co-Founder and Chief Operating Officer of Gozynta, a software development company that wants to make better tools for MSPs.  &...

Tim Bowers - Halo PSA

20 Jun 2022

Contributed by Lukas

Tim Bowers is the CEO of Halo PSA. We talk about the product and why they have a 10-user minimum for new customers. The RocketMSP Podcast with Steve T...

Proper Security Stack for Today's MSP with Bruce McCully

30 May 2022

Contributed by Lukas

I'm joined by Bruce McCully and ask him the right questions to find out where you should begin to sell a new security-focused MSP solution stack. We a...

How to Add Value for Prospects and Clients with Trevor Hough from Yottled

16 May 2022

Contributed by Lukas

Trevor Hough has been the product manager at several successful companies like Duo and Symantec. Currently the CEO and co-founder, he's working to bui...

The Boston Marathon Bombing Investigation by MSP John Petrozzelli

09 May 2022

Contributed by Lukas

Learn about John Petrozzelli's work on the Boston Marathon bombing that took place on April 15, 2013 as he ran forensics analysis on devices owned by ...

Shiva Maharaj and Brian Weiss Talk About Scale

02 May 2022

Contributed by Lukas

Shiva Maharaj and Brian Weiss join Steve Taylor to discuss how they've grown and scaled their MSPs successfully—and what not to do! --- Send in a...

Kaseya ACQUIRES Datto - Our Initial Thoughts

14 Apr 2022

Contributed by Lukas

Okay, so you heard the news on Monday. Kaseya announced they're acquiring Datto. This is the recording of our live conversation I had that day with fo...

SEO Tips To Get Your Website On Google Page One with Matt Rodela and Ramey Bell

05 Apr 2022

Contributed by Lukas

Search Engine Optimization, or SEO for short, is often misunderstood and overlooked when it comes to building a website. We're going to discuss some o...

Understanding CIS Controls with Liam Downward from CYRISMA

28 Feb 2022

Contributed by Lukas

Welcome to The RocketMSP Podcast. I'm your host, Steve Taylor. The following is an interview with Liam Downward, CEO and Co-Founder of Cyrisma, a cybe...

Vince Crisler & Dark Cubed Round Two

21 Feb 2022

Contributed by Lukas

I invited Vince Crisler, former CISO to the White House, back on the show to dig deeper into the Dark Cubed platform that he and his team have develop...

Start Thinking Like a CISO with TitanHQ

14 Feb 2022

Contributed by Lukas

If your cybersecurity game hasn't changed much since 2011 then it's time for you to start making some changes.  --- Send in a voice message: h...

Getting The Most From Channel Programs

07 Feb 2022

Contributed by Lukas

Have you ever wondered how to most effectively work with your channel partners to get the most from their channel programs? Learn what channel veteran...

So You Want To Start A Podcast

04 Feb 2022

Contributed by Lukas

Have you been thinking to yourself, "I'd love to start a podcast!" Well this... erm... podcast is for you! Well, the episode that is. I interviewed Na...

Capitalize Vendor Channel Programs - Guest Spots On Their Webinars

18 Jan 2022

Contributed by Lukas

.... --- Send in a voice message: https://podcasters.spotify.com/pod/show/rocketmsp/message