What can we do to tackle soaring energy bills - and are providers playing fair?

Much bigger energy bills are on their way to households for and a warning was sounded this week that there is much worse to come. Energy bosses told MPs that 40 per cent of households could end up in fuel poverty and raised the prospect of a ‘truly horrific’ winter, with the price cap tipped to rise another 30 per cent or more in October just as the heating goes back on. Energy firms are not responsible for the surge in gas and electricity prices but watchdog Ofgem warned that some may not be treating customers fairly on monthly direct debit payments. Meanwhile, This is Money has been contacted by reams of customers struggling to get incorrect bills fixed but being threatened with debt collectors by bullying energy firms. What can be done to help customers struggling with soaring bills? Will Rishi Sunak have to step in with more meaningful help than his £200 off now, pay it back later deal? Should wealthier customers subsidise the bills of the poorer? And how do we make energy firms get their act together? All these questions and more are tackled by Georgie Frost, Lee Boyce and Simon Lambert in this podcast. Also on this show, how do you know if you are saving enough for retirement and are there any positives to encourage you, as more gloom-laden warnings about our pension pots pot being big enough land? Plus, why has the Great British Rail Sale managed to get not one, not two, but all three of our podcasters riled? And finally, why is Netflix having a wobble and does it mark a change in consumer and investor behaviour?

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