TIQUE Talks: The Business Podcast for Travel Advisors
Episodes
101. When And How To Piece An FIT Together On Your Own with Beth Pelleteri
12 Nov 2024
Contributed by Lukas
Beth Pelleteri from Rhode to Travel joins Jennifer to share her expert advice on building customized itineraries without the need for Destination Mana...
100. TIQUE Tells All: Answers To Your Burning Questions
05 Nov 2024
Contributed by Lukas
In this special 100th episode of Tique Talks, Robin and Jennifer celebrate the podcast’s incredible journey - over 200,000 downloads and a thriving ...
99. Creating Invoices That Protect Your Business
29 Oct 2024
Contributed by Lukas
Dive into a topic that might not sound overly exciting but is essential for protecting your business – client invoicing. Jennifer and Robin discuss ...
98. What I Wished I Had Known About Email Marketing with Kaytee Fisher
22 Oct 2024
Contributed by Lukas
When you stay top of inbox, you stay top of mind. Kaytee Fisher of Moxie and Fourth is back to share her knowledge on all things email marketing. Lear...
97. Replay: How To Articulate What You Do As A Modern-Day Travel Advisor
15 Oct 2024
Contributed by Lukas
In light of recording challenges due to Hurricane Milton, Robin and Jen are replaying this fan-favorite episode! “Travel agents still e...
96. What To Do NOW To Prepare Your Business For The Holidays
08 Oct 2024
Contributed by Lukas
The holiday season is fast approaching - are you ready to take a well-deserved break without worrying about your business? In this episode, Robin and ...
95. Automating Your Social Media With ManyChat
01 Oct 2024
Contributed by Lukas
Ready to turn social media followers into loyal customers without spending hours in your DMs? Jennifer and Robin share the many benefits of ManyChat, ...
94. How To Recover From Negative Feedback
24 Sep 2024
Contributed by Lukas
Ever felt crushed by a bad review? Robin and Jennifer know the feeling. This conversation tackles how to turn those tough moments into learning opport...
93. What We Wished We Knew Before We Hosted A Group Trip
17 Sep 2024
Contributed by Lukas
Thinking of planning a group trip? Robin and Jennifer give the inside scoop of their own group trip to Italy in 2019. They discuss their positive expe...
92. What Your Boundaries Say About Your Business
10 Sep 2024
Contributed by Lukas
From establishing professionalism to creating a better work-life balance, setting boundaries in your business is a must. However, what does implementi...
91. What You Wish You'd Always Known About Booking Airfare with Lary Neron
03 Sep 2024
Contributed by Lukas
Managing airfare isn’t just about booking flights but about offering peace of mind and a cohesive travel experience. Larry Neron of Airfare Consulta...
90. The Most Boring Podcast Episode That You NEED To Listen To (How To Avoid Getting Audited) with Jon Frye
27 Aug 2024
Contributed by Lukas
Understanding your business finances isn't scary - it’s empowering! Jon Frye, CPA, joins this episode to tackle a topic that may not be the most exc...
89. Tailoring Your Sales Pitch To Each Client
20 Aug 2024
Contributed by Lukas
In a world where consumer habits are rapidly evolving and over-saturation of sales pitches is the norm, one-size-fits-all sales approaches no longer c...
88. How To Nurture Product Knowledge with Angela Isherwood
13 Aug 2024
Contributed by Lukas
Angela Isherwood of Olive and Atlas Travel discusses the intricacies of crafting the perfect accommodation plan for clients based on their preferences...
87. How Your Brand Impacts Client Quality with Gray Ellender
06 Aug 2024
Contributed by Lukas
Gray Ellender shares her journey of transitioning from a career in healthcare to founding Go with Gray Travel, a luxury travel business focusing on cr...
86. How To Celebrate Your Wins As A Travel Advisor
30 Jul 2024
Contributed by Lukas
Success is in the small wins! Learn why and how to celebrate your business achievements for a happier, more productive life. In this episode, Jennifer...
85. Summer Tech Series: TravelWits with Arman Bimatov
23 Jul 2024
Contributed by Lukas
TravelWits is a revolutionary platform that simplifies booking by integrating with GDS systems, offering functionalities like multi-segment trip plann...
84. Summer Tech Series: The Hive with Whitney Schindelar
16 Jul 2024
Contributed by Lukas
The Hive is changing the way advisors can research cruises, DMCs, wholesalers, hotels, and so much more. The platform provides a centralized database ...
83. Attracting Ideal Clients & Fostering Relationships Built On Trust with Heather Keller
09 Jul 2024
Contributed by Lukas
The path to building a successful business as a travel advisor isn't just about convincing people to book through you - it's about attracting the righ...
82. Summer Tech Series: TripSuite with Jacey Jones
02 Jul 2024
Contributed by Lukas
TripSuite is on a mission to break host agencies free from outdated systems and provide them with a modern operating platform. Jacey Jones, Co-founder...
81. Preparing For A Brand Photo Shoot: Tips For High-Quality, Intentional Imagery
25 Jun 2024
Contributed by Lukas
When it comes to marketing your business, quality photos can make all the difference in attracting and engaging potential clients. However, simply hav...
80. Summer Tech Series: Tern with David Shull and Katie Williams
18 Jun 2024
Contributed by Lukas
Tern is on a mission to modernize travel advisor technology! Tern founders, David Shull and Katie Williams, share how this innovative platform is stre...
79. Host Agency Culture: Finding The Perfect Fit For Your Travel Business with Stephanie Lee
11 Jun 2024
Contributed by Lukas
Thinking of switching to a different host agency? Don’t miss this episode! Before making the switch, there are so many factors to consider, and it c...
78. Summer Tech Series: Travefy with David Chait
04 Jun 2024
Contributed by Lukas
Travefy, a leading platform in the travel industry, has transformed the way travel advisors operate and deliver exceptional service to their clients. ...
77. Modern Etiquette For Networking & Industry Events with Courtney Opalko
28 May 2024
Contributed by Lukas
Modern etiquette isn’t about outdated rules or stuffy traditions. It is about creating a framework for better communication, collaboration, and resp...
76. Summer Tech Series: Factors To Consider When Selecting A CRM
21 May 2024
Contributed by Lukas
Welcome to the first episode of the Summer Tech Series! Over the course of the summer months, Robin and Jennifer will be interviewing tech founders to...
75. 5 Things To STOP Doing To Increase Your Productivity
14 May 2024
Contributed by Lukas
Struggling to find enough hours in the day? Learn how to tackle time management and find out which items are creating inefficiencies within your day! ...
74. How To Craft The Perfect Travel Proposal
07 May 2024
Contributed by Lukas
Hot topic alert! As a travel advisor, crafting a perfect proposal is key to a positive client experience and increasing sales conversion. Regardless o...
73. What Is ASTA And Why Should You Care? with Zane Kerby
30 Apr 2024
Contributed by Lukas
What does ASTA actually do, and why does it matter to you as a travel advisor? Zane Kerby, the President and CEO of the American Society of Travel Adv...
72. Failing Forward: Awards, Events, And The Power Of Connections with Kristin Chambers, CTC
23 Apr 2024
Contributed by Lukas
Surrounding yourself with the right people in the industry can be transformative. Kristin Chambers, owner of TravelLuster and D.A. Luxury Travel, join...
71. How To Legitimize Your Travel Business
16 Apr 2024
Contributed by Lukas
Oftentimes, advisors are working to transition from part-time travel planning to a full-time travel advisor committed to their travel career. If this ...
70. Which Numbers REALLY Matter In Your Business?
09 Apr 2024
Contributed by Lukas
Knowledge is power, especially when it comes to your business's financials. Knowing your numbers allows you to set realistic goals, make informed deci...
69. How To Successfully Navigate Difficult Conversations with Sonni Abatta
02 Apr 2024
Contributed by Lukas
Whether in the travel industry or any other field, conflicts and disagreements are inevitable. However, it is how we approach these conversations that...
68. Staying Calm When Travel Plans Go Sideways with Ashlyn Puckett
26 Mar 2024
Contributed by Lukas
As a travel advisor, unpredictable situations are bound to happen. While handling frustrations or an emergency is never ideal, with the right preparat...
67. How Forbes Travel Guide Is Transforming The Travel Industry with Richard Lebowitz
19 Mar 2024
Contributed by Lukas
Curious about what it takes for a hotel to earn a Forbes Travel Guide star rating? Jennifer sits down with Richard Lebowitz, the Senior Vice President...
66. What NOT To Do On Your Next Intake Call
12 Mar 2024
Contributed by Lukas
Are you feeling anxious about handling intake calls effectively? Tune in to learn strategies to make these calls not only productive but enjoyable! Ga...
65. Should You Require A Minimum Trip Investment? with Susan Whitson
05 Mar 2024
Contributed by Lukas
Susan Whitson, the founder of Susan Whitson Travel and a Conde Nast Top Travel specialist since 2020, joins this episode to discuss the importance of ...
64. How To Speak The Language Of Luxury with Amber Frankhuizen (Part 2)
27 Feb 2024
Contributed by Lukas
Jennifer and Amber Frankhuizen continue their discussion on the language of luxury and how to effectively communicate with high net worth individuals....
63. How To Speak The Language Of Luxury with Amber Frankhuizen (Part 1)
20 Feb 2024
Contributed by Lukas
In the luxury market, it's all about the intangible experience. As a travel advisor, it’s essential to understand that luxury is not solely defined ...
62. Building Strong Partnerships In The Travel Industry with Hicham Mhammedi Alaoui
13 Feb 2024
Contributed by Lukas
Unlock the secrets to building supplier relationships that aren't just transactions – they're unforgettable collaborations! Hicham Mhammedi Alaoui, ...
61. Auditing Trip Details To Minimize Errors And Enhance Client Experience with Ashlyn Puckett
06 Feb 2024
Contributed by Lukas
It’s no secret that planning a trip involves numerous details. It's easy for small things to fall through the cracks, potentially impacting the over...
60. The Cost Of A FAM Trip with WanderLuxe Destinations
30 Jan 2024
Contributed by Lukas
Ever wondered what goes into planning FAM trips? These familiarization trips allow travel advisors to experience destinations firsthand, build relatio...
59. What Details Your DMC And Hotel Wish They Knew with George Eliades
23 Jan 2024
Contributed by Lukas
Creating a seamless client experience in the travel industry requires effective communication, collaboration, and attention to detail. By sharing comp...
58. 5 Steps To Create A Niche-Specific Workflow with Ashlyn Puckett
16 Jan 2024
Contributed by Lukas
If you have not implemented a general workflow in your business, now is the time to do so! Whether you choose the DIY route or take advantage of Tique...
57. The Connection Between Brand Consistency And Client Trust with Amandolin Webb
09 Jan 2024
Contributed by Lukas
Brand consistency is key! In fact, it goes beyond just adding your logo to every social media post. It’s about creating a unified look and feel acro...
56. The Benefits Of Working With A Wholesaler with Melissa Krueger
02 Jan 2024
Contributed by Lukas
What exactly is a wholesaler? Melissa Krueger, the CEO of Classic Vacations, explains the role of a wholesaler in the travel industry and details the ...
55. Current Social Media Trends And Strategies with Solstice Collective
26 Dec 2023
Contributed by Lukas
Social media is an essential tool for businesses to connect with their target audience and build brand awareness. As a travel advisor, leveraging soci...
54. Removing The Intimidation (And Stress) Out Of Email Marketing with Kaytee Fisher of Moxie & Fourth
19 Dec 2023
Contributed by Lukas
Say goodbye to email marketing overwhelm! Learn how this powerful tool can help travel advisors connect with their audience, build trust, and drive sa...
53. Demystifying Selling Travel Insurance with Susan Barbanel
12 Dec 2023
Contributed by Lukas
Dive into the intricate world of travel insurance! While this topic may feel heavy and risky, the intention is to mitigate risk, protect your clients,...
52. How To Disaster-Proof Your Business with Matt Maniscalco
05 Dec 2023
Contributed by Lukas
Are you prepared for the unexpected? Don't wait until it's too late! As a business owner, it's easy to get caught up in the day-to-day operations and ...
51. Should Your Assistant Be An Independent Contractor Or An Employee? with Paige Griffith Esq.
28 Nov 2023
Contributed by Lukas
Whether you're considering bringing on an independent contractor (IC) or hiring an employee, it's important to understand the differences between the ...
50. How To Know If It's Time To Refresh Your Brand with Amandolin Webb
21 Nov 2023
Contributed by Lukas
Is your brand attracting your ideal clients? Commonly overlooked, branding is in fact a crucial aspect of any business. This episode uncovers details ...
49. When And How To Work With A DMC with Crothúr Murphy
14 Nov 2023
Contributed by Lukas
Discover the power of working with a Destination Management Company (DMC). Crothúr Murphy, Owner and Managing Director of Crafted Ireland, provides i...
48. What You Should Be Doing Now For Your Long Term Business Vision
07 Nov 2023
Contributed by Lukas
Success in the travel industry is not a one-size-fits-all approach. What drives you may not drive the advisor next to you. It's all about defining wha...
47. How To Batch Your Tasks & Manage Your Time As A Travel Advisor
31 Oct 2023
Contributed by Lukas
Time management is a common struggle for entrepreneurs, especially travel advisors. However, it's not impossible to master! In this episode, Robin and...
46. What Tasks In Your Travel Business To Outsource with Grace McBride
24 Oct 2023
Contributed by Lukas
As a travel advisor, you may find yourself juggling multiple tasks and responsibilities. It can be overwhelming, which leads to needing some extra hel...
45. The Secret Weapon To Grow Your Email List with Kaytee Fisher
17 Oct 2023
Contributed by Lukas
Looking for a unique way to grow your email list? Enter quizzes! Unlike traditional lead generators like PDF downloads or how-to guides, a quiz...
44. What Is A Rep Company & How To Work With Them with Danielle Dormand
10 Oct 2023
Contributed by Lukas
In the world of travel, there are many moving parts and players that work together to create unforgettable experiences for clients. One important play...
43. How A Copywriter Can Change Your Business with Emily Matras
03 Oct 2023
Contributed by Lukas
Copywriting is often underestimated. However, it can have a huge impact on business success! Emily Matras, owner and writer-in-chief of Bon Vivant Cop...
42. What We'd Do Today If We Started Our Travel Business Over (Part 2)
26 Sep 2023
Contributed by Lukas
Marketing, client experience, industry events, and more! Jennifer and Robin are continuing their discussion about what they’d do differently if they...
41. What We'd Do Today If We Started Our Travel Business Over (Part 1)
19 Sep 2023
Contributed by Lukas
Building a successful travel business is no easy task! In this episode, Jennifer and Robin reflect on their business journey and discuss the things th...
40. Why You Shouldn't Deviate From Your Niche
12 Sep 2023
Contributed by Lukas
Imagine this…instead of being a generalist, trying to cater to every traveler's needs, you become a specialist, catering to a specific group of p...
39. How To Know When To Grow Your Team
05 Sep 2023
Contributed by Lukas
One of the most common questions we receive is, when is the right time to grow your team. Hiring the right people can have a significant impact on you...
38. Summer Systems Series: Why We Love ClickUp
29 Aug 2023
Contributed by Lukas
In the 3rd and final episode of the Summer Systems Series, Robin and Jen discuss all things ClickUp. This powerful project management platform brings ...
37. Summer Systems Series: Why We Love Flodesk with Kaytee Fisher
22 Aug 2023
Contributed by Lukas
Looking to boost your email marketing game? Learn how Flowdesk can enhance your sales conversions and create impactful email campaigns with ease. Say ...
36. Summer Systems Series: Why We Love TravelJoy with Ashlyn Puckett
15 Aug 2023
Contributed by Lukas
In today's world, it's essential for travel advisors to use modern systems and software to streamline their workflow and enhance their client experien...
35. Successfully Create A VIP Experience For Your Clients with Ashlyn Puckett
08 Aug 2023
Contributed by Lukas
As travel advisors, we understand the importance of personalized service and attention to detail in creating extraordinary travel experiences for our ...
34. Why Client Rejection Is Necessary For Growth
01 Aug 2023
Contributed by Lukas
Don't let rejection get you down! Failing doesn't mean you're not good enough, but rather an opportunity for growth and improvement. This conve...
33. How To Overcome Any Sales Objection
25 Jul 2023
Contributed by Lukas
Episode 32 was all about how to articulate your value as a travel advisor. This week, Robin and Jen take the discussion a bit further and discuss how ...
32. Why You're Not Landing The Right Clients
18 Jul 2023
Contributed by Lukas
Are you struggling to attract the right clients to your travel business? Don’t miss this episode! It's no secret that Tique is big on brand i...
31. How To Articulate What You Do As A Modern-Day Travel Advisor
11 Jul 2023
Contributed by Lukas
“Travel agents still exist?” - There’s no doubt, we've all been asked this question. Honestly, it can feel impossible to summarize everything th...
30. The Impact Of AI On Travel Advisors: Embrace Or Fear It? With Grace McBride
04 Jul 2023
Contributed by Lukas
Like any new technology, artificial intelligence (AI) has come onto the scene and caused quite a bit of uproar. You may already be familiar with Chat ...
29. Building A Strong Business Partnership
27 Jun 2023
Contributed by Lukas
Today, Robin and Jen take a detour from the solopreneur path and dive deep into the realm of dynamic duos. If you've ever wondered how to find your pe...
28. Stop Overthinking Social Media With These Stress-Free Ideas with Kaytee Fisher
20 Jun 2023
Contributed by Lukas
Social media is the number one thing that we hear travel advisors struggling to manage. The ever-changing algorithm, multiple platforms, ads, hashtags...
27. How We Really Feel About Client Gifting
13 Jun 2023
Contributed by Lukas
Client gifting: necessary or an extra expense? This conversation dives into the pros and cons of client gifting in the travel industry. As a bu...
26. Why Tailoring Your Sales Approach Is Key For Business Success
06 Jun 2023
Contributed by Lukas
This conversation is centered around the one word that makes people shudder...sales! As travel advisors, we love to plan travel, but don't want the st...
25. Sales vs Profit: Rethinking Your Business Goals
30 May 2023
Contributed by Lukas
There’s no doubt, money makes people funny. It shouldn’t though! This conversation aims to lift the veil on numbers and provide clari...
24. How Imposter Syndrome Is Stealing Your Income
23 May 2023
Contributed by Lukas
Are you unsure if you’re actually worth your fees? Do you worry that you don’t know enough about a destination? Have you ever been envious of anot...
23. How To Recession-Proof Your Business
16 May 2023
Contributed by Lukas
Is your business prepared for a recession? Whether you believe it or not, the Feds have confirmed that a recession is indeed coming. The ...
22. 5 Simple Ways To Legally Protect Your Business
09 May 2023
Contributed by Lukas
As a small business owner, it’s your responsibility to legally protect your business. We get it - when you first start your business, you’re excit...
21. How To Get Proposals Faster From Your Suppliers with Kaytee Fisher
02 May 2023
Contributed by Lukas
Lately, we've been connecting with suppliers and talking a lot about the topic of proposals. They've all agreed that a more comprehensive and collabor...
20. The System That Will Help You Save Time & Make More Money
25 Apr 2023
Contributed by Lukas
Today, we are talking all about a system that allows you to educate your clients BEFORE actually meeting them! It is one of the simplest yet most effe...
19. How To Tap Into Emotions To Improve Your Marketing with Kaytee Fisher
18 Apr 2023
Contributed by Lukas
One of the most popular requests that we get at Tique is, how to create social media captions. We understand that it can be tricky to create juicy con...
18. Controlling The Chaos Of Managing Concierge-Level Travel Details with Kaytee Fisher
11 Apr 2023
Contributed by Lukas
Booking and planning a trip is easy, right? Not always! We’re tackling one of the biggest challenges that advisors face, which is managing the multi...
17. How To Simplify Your Life With Automation with Ashlyn Puckett
04 Apr 2023
Contributed by Lukas
We are currently in one of the highest volume years that travel has ever seen. While that’s very exciting, that also means there is more room for er...
16. The Importance Of Building An Authentic Brand with Amandolin Webb
28 Mar 2023
Contributed by Lukas
Creating a brand sounds pretty easy, right? You just pick out some colors, select fonts, and have someone design a logo with your name in it. While th...
15. Choosing A Host Agency That Best Fits You And Your Travel Business with Kaytee Fisher
21 Mar 2023
Contributed by Lukas
So many advisors join the travel industry and don't give the ‘how’ much thought when they’re first starting. Many people have a dream to have th...
14. Everything Your Future VA Wished You Knew Before Hiring Them with Ashlyn Puckett
14 Mar 2023
Contributed by Lukas
We’re not bashful when it comes to sharing the behind-the-scenes of our business. Like every other business owner, we have had our share of mishaps;...
13. How To Set Healthy Boundaries With Your Travel Clients with Kaytee Fisher
07 Mar 2023
Contributed by Lukas
One of our favorite sayings at Tique is, protect your peace. This goes hand-in-hand with one of our favorite topics - boundaries. The reality is, you ...
12. Using Proper Branding To Attract Dream Clients with Amandolin Webb (Part 2)
02 Mar 2023
Contributed by Lukas
When you first get started as a travel advisor, it’s okay to book all the things and figure it out as you go. Niching down can have a really positiv...
11. How To Define Your Dream Client & Why It's Important For Your Travel Brand with Amandolin Webb (Part 1)
28 Feb 2023
Contributed by Lukas
We say it all the time and we're here to say it again - your brand is not JUST your logo. Your brand is the feeling that someone gets when they intera...
10. Why You Need An Email List For Your Travel Business with Kaytee Fisher
21 Feb 2023
Contributed by Lukas
Is your email list non-existent? Does a weekly or monthly newsletter continue to get pushed to the bottom of your to-do list? If so, this is the episo...
9. Top 7 Business Tools For Managing Our Growing Team
14 Feb 2023
Contributed by Lukas
We get it - systems can be intimidating at first. However, organizing your business is critical not only for success, but also for the sanity of you a...
8. Choosing The Best CRM For Your Business with Ashlyn Puckett
07 Feb 2023
Contributed by Lukas
A customer relationship management (CRM) platform is one of the most important tools for a small business. There seem to be so many to choose from, ye...
7. How To Detect Client Red Flags & How To Navigate Them
31 Jan 2023
Contributed by Lukas
Creating dream trips around the world sounds like a dream job, right? Well, it truly is as long as you also are working with dream clients! Payin...
6. How To Get Considered For FAM Trips
24 Jan 2023
Contributed by Lukas
FAM opportunities are not just a chance to sip champagne and stay in fancy hotels. They should be viewed as an opportunity where a supplier is investi...
5. How To Implement Or Raise Your Service Fees
17 Jan 2023
Contributed by Lukas
Last week we discussed why we believe that advisors should consider charging fees, and so today we are back to talk about how to actually implement th...
4. Should You Be Charging Fees As A Travel Advisor?
10 Jan 2023
Contributed by Lukas
Today we're broaching one of the most debated and controversial topics within the travel industry: Fees! So, what made us feel so bold as to tackle th...
3. Preparing To Go OOO? Do These Things First
03 Jan 2023
Contributed by Lukas
As travel advisors, it's easy to believe that you need to be on call all the time and that you can truly never take a day off. If you know us, you kno...
2. How We Graduated Our Clients & Increased Our Average Ticket Sales
03 Jan 2023
Contributed by Lukas
Today, we are covering one of our absolute favorite topics, which is how to increase your average ticket sale. We'll be honest, this did not happen ov...