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Today, Explained

The making of a beauty king

14 Feb 2025

Description

Sephora revolutionized high-end beauty and turned tiny brands into household names. Now, comes the reckoning. Fast Company’s Liz Segran on whether Sephora is too powerful. This episode was produced by Amanda Lewellyn, edited by Amina Al-Sadi, fact-checked by Laura Bullard, engineered by Patrick Boyd and Andrea Kristinsdottir, and hosted by Noel King. Transcript at vox.com/today-explained-podcast Support Today, Explained by becoming a Vox Member today: http://www.vox.com/members Facade of Sephora store in Concord, California. Photo by Smith Collection/Gado/Getty Images. Learn more about your ad choices. Visit podcastchoices.com/adchoices

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Transcription

Full Episode

1.454 - 9.339 Noel King

On Today Explained, way back in the mists of time, 1998, a new beauty store hit the scene. Its appeal was choice.

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9.919 - 26.148 Liz Segran

It would put hundreds of these carefully curated beauty brands in a single store. And as a customer, you were free to roam the aisles and test all the products that you wanted to your heart's content. And that was just a very unusual idea at the time.

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26.328 - 52.385 Noel King

You no longer had to be Teen Clinique or a Lancome lady. Maybe for you, it wasn't solely Maybelline. And that was fine. In Sephora, you were free. Consumers loved this new way of shopping. Sephora became a kingmaker. It is still a very big deal to get your little brand into a Sephora bay. But now comes a reckoning. Does Sephora have too much power? Get in, loser. We're going shopping.

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60.376 - 73.967 Scott Galloway

Hey, it's Scott Galloway. In today's marketing landscape, if you're not evolving, you're getting left behind. In some ways, it's easier than ever to reach your customers, but cutting through the noise has never been harder. So we're going to talk about it on a special PropG Office Hour series.

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74.007 - 88.238 Scott Galloway

We'll be answering questions from C-suite execs and business leaders about how to market efficiently and effectively in today's chaotic world. So tune into PropG Office Hour special series brought to you by Adobe Express. You can find it on the PropG feed wherever you get your podcasts.

93.188 - 108.275 Noel King

In every company, there's a whole system of decision makers, challenges, and strategies shaping the future of business at every level. That's why we're running a special three-part Decoder Thursday series, looking at how some of the biggest companies in the world are adapting, innovating, and rethinking their playbooks.

108.615 - 118.72 Noel King

We're asking enterprise leaders about some of the toughest questions they're facing today, revealing the tensions, risks, and breakthroughs happening behind closed doors. Check out Decoder, wherever you get your podcasts.

119.26 - 122.282 Laura Bullard

This special series from The Verge is presented by Adobe Express.

129.884 - 148.629 Noel King

It's Today Explained. I'm Noelle King with Fast Company senior writer and friend of the show, Elizabeth Segrin. Hey, Liz. Hey, it's so good to be here. You recently wrote a big piece about Sephora and just how much power it has in high-end beauty. What is Sephora's deal?

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