UX Podcast
Episodes
Season 3 update from James and Per
01 Jul 2025
Contributed by Lukas
This is an update to let you know that we have reached the end of Season 3. Have a great summer, and perhaps Per will see you at Camp Digital in Manch...
Accessible design systems with Karen Hawkins
22 May 2025
Contributed by Lukas
S03E11 (#339). Karen Hawkins, accessible design practice lead at Level access and chair of the W3C ARRM group joins us to discuss accessibility and de...
Designer burnout with Katrina Alcorn
08 May 2025
Contributed by Lukas
S03E10 (#338). About 15 years ago Katrina Alcorn suffered from burnout while managing a team of designers and raising a family. Drawing from her own e...
Headspace with Cal Thompson
24 Apr 2025
Contributed by Lukas
S03E09 (#337). Cal Thompson, VP of Product Design and Research at Headspace, joins us to talk about the evolution of Headspace from a pure mindfulness...
UX for business with Joel Marsh
10 Apr 2025
Contributed by Lukas
S03E08 (#336). Inspired by feedback from his booked UX for beginners, Joel Marsh has written UX for business. A comprehensive guide for designers navi...
Service literacy with Lou Downe
27 Mar 2025
Contributed by Lukas
S03E07 (#335). Lou Downe, author of Good Services and former director of design for the UK government joins us in this episode. We sat down with Lou a...
Defending against evil with Aarathi Krishnan
13 Mar 2025
Contributed by Lukas
S03E06 (#334). Aarathi Krishnan is an international aid expert, specialising in humanitarian futures and strategic foresight. In a world where the set...
Fail early
27 Feb 2025
Contributed by Lukas
S03E05 (#333). A linkshow. James and Per discuss two articles they’ve stumbled on. This time we feature articles about things that slow down your we...
More systems thinking with Sheryl Cababa
13 Feb 2025
Contributed by Lukas
S03E04 (#332). Two years on from when Sheryl Cababa released Closing The Loop, her book about systems thinking for designers, we hear Sheryls reflecti...
Murky middle with Christina Joy Whittaker
30 Jan 2025
Contributed by Lukas
S03E03 (#331). Your destiny isn’t tied to a role. You were a person before your role. Leadership expert and strategist Christina Joy Whittaker t...
The Great Amazon Heist with Oobah Butler
16 Jan 2025
Contributed by Lukas
S03E02 (#330). Oobah Butler, journalist and filmmaker known for his prankster antics, joined us to discuss his work, including “The Great Amazon...
Dark mode
02 Jan 2025
Contributed by Lukas
S03E01 (#329). In the first episode of Season Three, James Royal-Lawson and Per Axbom discuss the concept of dark mode, its benefits, and its implicat...
A heartfelt update from James and Per ❤️
08 Aug 2024
Contributed by Lukas
This is an update to let you know that we are delaying the start of season 3 as Per is soon to have a heart operation. We’re aiming now to start...
Season 3 update from James and Per
13 Jun 2024
Contributed by Lukas
This is an update to let you know that we have reached the end of Season 2, a sensible 10-month season this time rather than more than 10 years! It’...
Interviewing users with Steve Portigal
30 May 2024
Contributed by Lukas
S02E18 (#328). Over ten years have passed since the first edition of Steve Portigal’s legendary book Interviewing Users was released. Together w...
The President of Iceland
16 May 2024
Contributed by Lukas
S02E17 (#327). A linkshow. James and Per discuss two articles they’ve stumbled on. This time we feature articles about how certain features of e...
Strategic impact with Nathan Shedroff
02 May 2024
Contributed by Lukas
S02E16 (#326). Nathan Shedroff, author of A Whole New Strategy, talks to us about how we as designers can have strategic impact. Through an expanded u...
The rule of three with Ellen Lupton
18 Apr 2024
Contributed by Lukas
S02E15 (#325). Ellen Lupton, designer, educator and author, helps us stock up our toolbox of design principles and methods, starting off with storytel...
Sketching workshop with Eva-Lotta Lamm
04 Apr 2024
Contributed by Lukas
S02E14 (#324). A slightly different episode to usual. Eva-Lotta Lamm joins us to hold a visual thinking sketching workshop – Eva-Lotta, James an...
Change leadership with Maria Giudice
14 Mar 2024
Contributed by Lukas
S02E13 (#323). We are in the age of design-driven change. Maria Giudice joins us to talk about being changemakers – How we can design change i...
The right question with Meena Kothandaraman
29 Feb 2024
Contributed by Lukas
S02E12 (#322). Asking the right question and wanting to get a good response. How do we handle that as researchers? Meena Kothandaraman joins us to t...
Building trust in AI with Carol Smith
15 Feb 2024
Contributed by Lukas
S02E11 (#321). How do we know when to trust a system? Carol Smith leads the Trust Lab team at Carnagie Mellon Universty, where they conduct research...
Digital Ownership with David Dylan Thomas
01 Feb 2024
Contributed by Lukas
S02E10 (#320). What does it mean to own something? We talk with David about the concept of ownership, going beyond the legal definition and into the w...
Experience strategy
18 Jan 2024
Contributed by Lukas
S02E09 (#319). A linkshow. James and Per discuss two articles that have caught their attention. The articles in this episode are about pragmatic disco...
Lost history with Zoë Rose
04 Jan 2024
Contributed by Lukas
S02E08 (#318). Zoë has been researching the history of some of the creative thinking methodologies we use as designers. In this episode she takes on ...
Hidden dilemmas
16 Nov 2023
Contributed by Lukas
S02E07 (#317). A slightly different linkshow featuring two articles, one by James and one by Per. The articles in this episode are about how the exper...
Designer accountability with Kim Goodwin
19 Oct 2023
Contributed by Lukas
S02E06 (#316). Reflections and Lessons from heathcare design. Kim Goodwin has spent many years working within the healthcare industry. We discuss desi...
Presenting design work with Ben Sauer
05 Oct 2023
Contributed by Lukas
S02E05 (#315). Death by screens. Presenting high stakes design work with Ben Sauer. We talk about how presenting is an experience that needs to be des...
Make it more so with Chris Noessel and Nathan Shedroff
21 Sep 2023
Contributed by Lukas
S02E04 (#314). Sci-fi and AI. Over a decade on from our first chat with Chris and Nathan, after the publishing of their book Make It So – Intera...
Frugal computing
07 Sep 2023
Contributed by Lukas
S02E03 (#313). A linkshow featuring two articles that have grabbed James and Per’s attention. The articles in this episode are about the need fo...
Get the words to work with Torrey Podmajersky
24 Aug 2023
Contributed by Lukas
S02E02 (#312). Torrey Podmajersky, author of Strategic Writing for UX, joined us to help us get the words to work. Together with Torrey we highlight t...
The leader’s journey with Donna Lichaw
10 Aug 2023
Contributed by Lukas
S02E01 (#311). Donna Lichaw takes us on another enthrawling journey in our latest podcast interview with her. This time Donna helps us understand the ...
Season 2 update from James and Per
22 Jun 2023
Contributed by Lukas
We’ve got an update for you about season 2 of UX podcast. After our 10-year long first season, we’re soon back for season 2. August 11th 2...
An update from James and Per
23 Mar 2023
Contributed by Lukas
We’ve got a little update for you about UX podcast. We’ve been publishing an episode every other Friday without fail for just over a decad...
#310 Fudge design thinking with Anna Kirah
09 Mar 2023
Contributed by Lukas
Power dynamics, egos, “I know best”. The ways in which we go about solving problems need to be challenged and changed. Anna Kirah joins us...
#309 Container queries and design thinking
23 Feb 2023
Contributed by Lukas
Episode 309 is a linkshow. James and Per discuss two articles that have grabbed their attention – we feature articles about container queries be...
#308 Systems thinking with Sheryl Cababa
09 Feb 2023
Contributed by Lukas
What is systems thinking and how can designers make use of it in their work? In her book Closing the loop, Sheryl Cababa lays out her answer and appro...
#307 Policy and design with Alexandra Schmidt
26 Jan 2023
Contributed by Lukas
In this conversation with Alex Schmidt, author of Deliberate Intervention, we discuss “policy” in relation to digital design and tech. We ...
#306 Human centred design with Alastair Somerville (UXP Classic)
12 Jan 2023
Contributed by Lukas
We are constantly simplifying the world around us and the people within it. This is a perfectly understandable reaction to the messy things we have to...
#305 Dyscalculia and ChatGPT
29 Dec 2022
Contributed by Lukas
Episode 305 is a linkshow. James and Per discuss two articles that have grabbed their attention – we feature articles about designing for people...
#304 Building a content strategy practice with Natalie Marie Dunbar
15 Dec 2022
Contributed by Lukas
Getting anything up and running takes both time and planing. Content strategist Natalie Marie Dunbar joins us to talk about her content strategy pract...
#303 Metacognition with Steve Fleming
01 Dec 2022
Contributed by Lukas
We take a dive into neuroscience and metacognition. Thinking about thinking and thinking about other minds. We are joined by Professor Stephen Fleming...
#302 Articulating design decisions with Tom Greever (UXP Classic)
17 Nov 2022
Contributed by Lukas
We talk to Tom Greever about Articulating Design Decisions. How do we talk about our designs effectively with stakeholders? Every desig...
#301 Informed consent with Kim Foulds and Joyce Rafla
03 Nov 2022
Contributed by Lukas
Informed consent is a critical part of the research process. We talk to Kim Foulds and Joyce Rafla about how they made use of videos featuring Sesame ...
#300 Jokes and humour with Delia Chiaro
20 Oct 2022
Contributed by Lukas
We’ve been tacking jokes onto the end of our shows since Episode 138. So to celebrate Episode 300, we take a look at jokes and humour. We’...
#299 Best practice with Rich Brophy
06 Oct 2022
Contributed by Lukas
“Let’s find out what’s best practice and just run with that”. That’s something many of us will recognise and have experi...
#298 Colonised Thinking and Figma
22 Sep 2022
Contributed by Lukas
Episode 298 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about how car culture colo...
#297 Complexity with Jonas Söderström (UXP Classic)
08 Sep 2022
Contributed by Lukas
In this classic UX Podcast, Jonas Söderström joins us to talk about complexity. We like to think that we have made the world better through digitali...
#296 Introvert designers with Tim Yeo
25 Aug 2022
Contributed by Lukas
How do you make an impact as an introvert without pretending to be an extrovert? Often designers find themselves as quiet people in a noisy world, str...
#295 Discovery with Dan Brown (UXP Classic)
11 Aug 2022
Contributed by Lukas
We need to ask the big hard questions at the beginning of the process so we can make good design decisions later. We talk to Dan Brown about the ̶...
#294 Sitemaps
28 Jul 2022
Contributed by Lukas
Episode 294 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about designing the perfec...
#293 Designing for stress with Katie Swindler
14 Jul 2022
Contributed by Lukas
We often find ourselves in stressful situations. Sometimes that’s expected, but sometimes it’s not.  The same can be said about the t...
#292 Product management with Christian Crumlish
30 Jun 2022
Contributed by Lukas
What is product management? And “product”? And product designers? We talk to Christian Crumlish, author of Product Management for UX Peopl...
#291 Designing elevators with Reetta Ranne and Jussi Hiltunen (UXP Classic)
16 Jun 2022
Contributed by Lukas
Lifts and elevators are things that we love to talk about in UX circles. Every elevator panel is capable of being the starting point for a user experi...
#290 Web3 with Laura Kalbag
02 Jun 2022
Contributed by Lukas
Web3 is a term that’s getting a lot of attention, along with associated concepts such as blockchain, crypto, NFTs. There are a lot of concepts a...
#289 Diagramming with Abby Covert
19 May 2022
Contributed by Lukas
Diagrams are everywhere and used by many people in many professions. But what is a diagram? When are they useful? And what makes a good one? Informati...
#288 Native emojis 🐻❄️
05 May 2022
Contributed by Lukas
Episode 288 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about the problems with, a...
#287 Endineering with Joe MacLeod
21 Apr 2022
Contributed by Lukas
Joe’s first book “Ends”, back in 2017 was focused on why we don’t do endings, and how that links into consumerism. Joe’s...
#286 Reintroduction to Information Architecture with Donna Spencer (UXP Classic)
07 Apr 2022
Contributed by Lukas
We get a reintroduction to information architecture with Donna Spencer. Donna shares with us some of the methods and tools she teaches as part of her ...
#285 Brainstorming with Christopher McCann
24 Mar 2022
Contributed by Lukas
Why don’t we just brainstorm that? Brainstorming as a tool for ideation has a number of drawbacks, but that doesn’t mean it can’t be...
#284 Additive bias
10 Mar 2022
Contributed by Lukas
Episode 284 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about additive bias and th...
#283 Core web vitals with Katie Hempenius
24 Feb 2022
Contributed by Lukas
Your own vital signs are your heart rate, temperature, breathing and blood pressure. These are used to help get an idea of your health, and give a ...
#282 Older adults and tech with Carolyn Wilson-Nash
10 Feb 2022
Contributed by Lukas
Carolyn Wilson-Nash together with Julie Tinson, both from Stirling University, published a research paper entitled ‘I am the master of my fate’: d...
#281 Organisational trauma with Vivianne Castillo
27 Jan 2022
Contributed by Lukas
We often think of trauma as something that individuals go through, but organisations can experience trauma too. Vivianne Castillo was part of producin...
#280 Ethical experimentation with Craig Sullivan
13 Jan 2022
Contributed by Lukas
Mass democratisation and access to AB test tooling has meant that hundreds of millions of experiments have been run on people, via digital products an...
#279 War Stories with Steve Portigal (UXP Classic)
30 Dec 2021
Contributed by Lukas
For a number of years Steve Portigal has been collecting user research war stories. The stories describe experiences researchers have had whilst doing...
#278 No, seriously, it’s been a year
16 Dec 2021
Contributed by Lukas
Episode 278 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about the era of design sy...
#277 Business unusual with Nathalie Nahai
02 Dec 2021
Contributed by Lukas
As the covid pandemic struck and upended her art school project, Nathalie Nahai showed tremendous foresight when reflecting on the societal upheaval a...
#276 Creativity with Denise Jacobs & Chris Noessel (UXP Classic)
18 Nov 2021
Contributed by Lukas
We talk to Denise Jacobs about how to banish our inner critic and remove the mental blocks that get in the way of creative thinking. We also talked ab...
#275 VR in Healthcare with Almira Osmanovic Thunström
04 Nov 2021
Contributed by Lukas
Virtual reality has had its big breakthrough in the gaming world, but what applications for this technology are there in helping the wellbeing of peop...
#274 Privacy practitioners
21 Oct 2021
Contributed by Lukas
Episode 274 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about how designers should...
#273 Purpose and thinking styles with Indi Young
07 Oct 2021
Contributed by Lukas
“All humans are fully human, with many ways of being in the world”. Rather than study the process or solution, we should be studying human...
#272 Onboarding with Krystal Higgins
23 Sep 2021
Contributed by Lukas
We talk to Krystal Higgins, author of Better Onboarding, about what onboarding actually is, how to recognise it needs improvement, and what kind impro...
#271 Loops, arcs, and terrain
09 Sep 2021
Contributed by Lukas
Episode 271 is a slightly different linkshow based around a tweet and article by Stephen Anderson, and two related articles, discussing arcs, loops an...
#270 Design for safety with Eva PenzeyMoog
26 Aug 2021
Contributed by Lukas
People will abuse our products and use them for harm. It’s not an “if”. People utilise the products we help make to hurt others, t...
#269 Calm technology with Amber Case (UXP Classic)
12 Aug 2021
Contributed by Lukas
In this classic UX Podcast interview, we talk to Amber Case, author, researcher, designer and, at the time we talked to her, cyborg anthropologist. We...
#268 Managing design systems with Brad Frost
29 Jul 2021
Contributed by Lukas
Brad Frost joins us to talk about the nitty gritty of collaborating to create and manage design systems. We look back at the journey from responsive d...
#267 UX Theatre with Tanya Snook
15 Jul 2021
Contributed by Lukas
Are we all just putting on a show? A few years ago, Tanya Snook coined the phrase UX Theatre to describe when we are just acting like we’re doin...
#266 Target size
01 Jul 2021
Contributed by Lukas
From this summer, target size is going to become something we hear much more about. In this topic show, we look into what it is, what it means, why we...
#265 UX Coaching with Whitney Hess (UXP Classic)
17 Jun 2021
Contributed by Lukas
Back in 2015 we were lucky enough to meet up with Whitney Hess during her summer vacation in Sweden. In this classic episode we talk to Whitney about ...
#264 Creating a better society with Don Norman (part 2)
03 Jun 2021
Contributed by Lukas
In the second part of our 10th anniversary interview with Don Norman, we discuss externalities, the environmental aspects of design, ethics, systems a...
#263 Creating a better society with Don Norman (part 1)
20 May 2021
Contributed by Lukas
In this 10th anniversary 2-part special, we are joined by Don Norman. We talk to Don about how design education needs to change so the designers of th...
#262 Design confidence with Kate Rutter, Kim Goodwin and Pamela Pavliscak
06 May 2021
Contributed by Lukas
We are joined by Kate Rutter, Kim Goodwin and Pamela Pavliscak to explore why tools, often software tools, are on everyone’s mind and how this may o...
#261 Design makes the world with Scott Berkun
22 Apr 2021
Contributed by Lukas
Scott Berkun joins us to talk about how design makes the world. Everything in your life has been designed by someone, and this insight is a powerful w...
#260 Your Grandparents’ telephone
08 Apr 2021
Contributed by Lukas
Episode 260 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about information architec...
#259 Japanese design culture with Rishma Hansil
25 Mar 2021
Contributed by Lukas
We are joined by Rishma Hansil to look at Japanese design culture and how this impacts digital design in Japan. Originally from Trinidad and Tobago, R...
#258 Ends with Joe MacLeod (UXP Classic)
11 Mar 2021
Contributed by Lukas
We talk Closure experiences with Joe Macleod. The lack of endings was something that Joe kept noticing again and again. There are so many examples in ...
#257 1992 revisited with Ben Kraal
25 Feb 2021
Contributed by Lukas
Old research can give new insights. Ben Kraal publishes a newsletter called “1992”. In it he takes research papers from 1992 and looks the...
#256 Touching screens
11 Feb 2021
Contributed by Lukas
Episode 256 is a linkshow. Per and James discuss two articles that have grabbed their attention – We discuss dealing with shared and public touc...
#255 Trustworthy with Margot Bloomstein
28 Jan 2021
Contributed by Lukas
Do you trust brands? What created that trust and how is it maintained? We look at designing for trust together with content strategist Margot Bloomste...
#254 Sorting out this mess with Abby Covert & Andrew Hinton (UXP Classic)
14 Jan 2021
Contributed by Lukas
A conversation with information architects Abby Covert and Andrew Hinton about dealing with digital change and how to make future changes be...
#253 The state of accessibility with Derek Featherstone
31 Dec 2020
Contributed by Lukas
For years, accessibility was seen as the domain of the engineer. Fixing an accessibility would be about writing code. As a maturing industry, and as w...
#252 Toxic dogmatism
17 Dec 2020
Contributed by Lukas
Episode 252 is a linkshow. Per and James discuss two articles that have grabbed their attention – We discuss a number of serious issues that the...
#251 Multimodal design with Cheryl Platz
03 Dec 2020
Contributed by Lukas
Designing for multiple forms of input and output is no easy task. The dramatic rise in the number of microphones in devices has pushed multimodal desi...
#250 Factfulness with Anna Rosling Rönnlund
19 Nov 2020
Contributed by Lukas
Anna and the Gapminder foundation work to promote a fact-based worldview that everyone can understand. They want to help all of us move away from a dr...
#249 Digital anthropology with Genevieve Bell
05 Nov 2020
Contributed by Lukas
How will your design be used in 10,000 years? When we produce designs and create technical systems we rarely think in such time-frames, yet many of to...
#248 Evolving organisations with Ola Berg
22 Oct 2020
Contributed by Lukas
“This is about people. It’s about communication”, says Ola. The ways in which organisations are structured and managed are still in ...
#247 Civic tech with Cyd Harrell
08 Oct 2020
Contributed by Lukas
Cyd Harrell has been working with civic tech for over a decade, and has accumulated a wealth of knowledge and experience during that time. She’s...
#246 Developer experience
24 Sep 2020
Contributed by Lukas
Episode 246 is a link show. James and Per discuss two articles that have grabbed their attention – We discuss developer experience and even R...
#245 Cognitive bias with David Dylan Thomas
10 Sep 2020
Contributed by Lukas
We all have cognitive biases, flaws in our reasoning and judgement due to our personal beliefs and hidden pattens that we’ve subconsciously adop...