UXPERTS
Episodes
070: How to Measure a Successful Team
19 Mar 2026
Contributed by Lukas
How do you actually know your team is successful? Not “they’re busy.” Not “stakeholders seem happy.” Not “we shipped a lot.”In this epis...
069: UX Stats for 2026: 50 milliseconds to glory (and other such things)
12 Mar 2026
Contributed by Lukas
Ephie Risho and Jason Moore took one innocent UX statistics article … and somehow ended up debating milliseconds, Clippy’s resurrection, DVD traum...
068: The Counter Argument to Using AI to Innovate Within Technology
27 Feb 2026
Contributed by Lukas
Ephie Risho and Jason Moor have done a number of episodes on the value and power of using AI to innovate more quickly, in particular within UX. But wh...
067: Six Seven or Die Trying: Jason & Ephie Finally Get Trolled by Gen Alpha
13 Feb 2026
Contributed by Lukas
Welcome back to UXPERTS, where we usually talk journey maps, leadership multipliers, and why users hate change... but this time? We're diving head...
066: Stop Chasing Tools: How to Stay Relevant in an AI Era, with Special Guest, Matthew Speakman
05 Feb 2026
Contributed by Lukas
AI is accelerating faster than any tool cycle we’ve seen before—and most UX teams are reacting the wrong way. In this episode, Ephie Risho and Jas...
065: Adapt or Die—The Skills that Matter in 2026
29 Jan 2026
Contributed by Lukas
By 2026, everyone has the tools. And that’s the problem.AI makes it easy to ship faster than ever. But speed without judgment just gets you to the w...
064: State of UX 2026—AI, Chaos, and Hard Truths
23 Jan 2026
Contributed by Lukas
UX isn’t easing into 2026—it’s being dragged there at algorithmic speed.In this year’s State of UX episode, Jason Moore and Ephie Risho welcom...
063: Unseen Interfaces—Designing Without Screens, Buttons, or Patience
08 Jan 2026
Contributed by Lukas
How do you design an interface… without an interface?In this episode, Ephie Risho and Jason Moore tackle Golden Krishna’s provocative idea that th...
062: Real Talk, Hard Lessons, and Ridiculously Bad UX
18 Dec 2025
Contributed by Lukas
In this AMA episode, Ephie Risho and Jason Moore open the vault and answer listener questions about leadership, growth, and the weird, winding paths t...
061: What termite mounds, rope experiments, and UX have in common
20 Nov 2025
Contributed by Lukas
Join Ephie Risho and Jason Moore for a lively conversation about The Medici Effect—Frans Johansson’s modern classic on how the best ideas emerge w...
060: Your User Might Not Exist. Synthetic Users with Christina Medeiros
13 Nov 2025
Contributed by Lukas
So… what happens when recruiting real humans for UX research becomes harder than finding parking at a design conference? You build your own users. L...
059: Unstuck: Melissa Dinwiddie on Trust, Play, and Creative Courage at Work
06 Nov 2025
Contributed by Lukas
What happens when you drop an artist into the land of corporate buzzwords and quarterly goals? Magic — or at least post-it notes that matter.In this...
058: UX Hard 3: With a Vengeance - Laws of UX Part III
30 Oct 2025
Contributed by Lukas
Yippee-ki-yay, designers! In this action-packed finale to our Laws of UX trilogy, Jason Moore and Ephie Risho are storming the Nakatomi Plaza of compl...
057: Building Strong Company Culture in a Remote Startup — with Dave Laird
16 Oct 2025
Contributed by Lukas
What does good company culture actually look like, and how do you build it from scratch when your whole team is scattered across time zones?In this ep...
056: Back to the UX-ture: Laws of UX Part II
09 Oct 2025
Contributed by Lukas
Great Scott! Ephie Risho and Jason Moore are firing up the DeLorean and racing 88 miles per hour into the next nine Laws of UX (lawsofux.com). This ti...
055: Raiders of the Lost UX: 9 Laws You Can’t Ignore - Part I
02 Oct 2025
Contributed by Lukas
UX has its own sacred relics—timeless principles that can either guide you to design glory or leave you tumbling into the pit of bad product decisio...
054: Zoomed Out? How to Actually Connect Remotely
25 Sep 2025
Contributed by Lukas
Remote work isn’t just about wearing pajamas and muted microphones—it’s a whole new frontier of engagement (or disengagement). In this episode, ...
053: Slack, Sanity, and the Art of Logging Off: Finding Balance in UX Life
12 Sep 2025
Contributed by Lukas
In this episode of UXPERTS, Ephie Risho and Jason Moore take on the holy grail of modern work: balance—and not the yoga-on-your-lunch-break kind (th...
052: Transformed part V — Return of the Product Jedi
05 Sep 2025
Contributed by Lukas
Jason Moore and Ephie Risho wrap up their epic journey through Transformed by Marty Cagan with a bang. In this finale, they tackle the biggest questio...
051: Transformed part IV — Breaking Bad (habits)
24 Jun 2025
Contributed by Lukas
Welcome back to UXPERTS, where Ephie Risho and Jason Moore return to the trenches with Part IV of our deep dive into Marty Cagan’s Transformed. In t...
050: Fifty Episodes In: Still Iterating, Never Boring
08 May 2025
Contributed by Lukas
Celebrate alongside Ephie Risho and Jason Moore as we enter the top 90% of podcasts. We have entered the cornucopia of podcast Valhalla. Only 10% of p...
049: Transformed part III — Less is more (and other hard truths)
01 May 2025
Contributed by Lukas
In this power-packed follow-up episode, Ephie Risho and Jason Moore dive into Parts III and IV of Marty Cagan’s Transformed—and things get real....
048: Transformed part II — Changing how you build
24 Apr 2025
Contributed by Lukas
In this episode of UXPERTS, Ephie Risho and Jason Moore crack open the first 9 chapters of Marty Cagan’s "Transformed"—and trust us, it’...
047: Transformed, by Marty Cagan, Introduction
22 Apr 2025
Contributed by Lukas
In Marty Cagan’s book Transformed, he argues that many modern enterprise software companies are not truly agile but are doing short waterfall sprint...
046: The UX of Engineer Hiring, with Dave Laird
13 Mar 2025
Contributed by Lukas
Long-time hiring manager Dave Laird brings his years of experience to the table in an exclusive interview with Ephie Risho and Jason Moore on finding ...
045: Hiring, interviewing, and landing the perfect job in UX
06 Mar 2025
Contributed by Lukas
How do you land the perfect job in UX? What are the best practices to get into the right position with the right company? How do good hiring managers ...
044: Working with tuned-out stakeholders, growing into a new role, and mixed results in research
27 Feb 2025
Contributed by Lukas
In this AMA (ask me anything) podcast, Ephie Risho and Jason Moore field some problematic questions, giving examples from their own experiences. Some ...
043: Design Systems Leadership
06 Feb 2025
Contributed by Lukas
What are the most critical things to consider when overseeing design systems? At different stages of an organization, what should design leaders be fo...
042: The UX of Publishing and Writing
30 Jan 2025
Contributed by Lukas
Ephie Risho is a published novelist in YA fantasy who sold a record number of books in 2024. In this publishing episode, Jason Moore and Ephie discuss...
041: Future Trends of UX in 2025
23 Jan 2025
Contributed by Lukas
In the State of UX 2025 review at uxdesign.cc there are many bold ideas reviewing 2024 and seeing where the industry is headed. AI is being leveraged ...
040: Fueling Innovation With UX Leadership
16 Jan 2025
Contributed by Lukas
Innovation is at the core of what companies must do in the fast-moving world of technology. Grow or become obsolete—it’s a common story told again...
039: Moving into UX Leadership, UX Trends, & Burnout
07 Jan 2025
Contributed by Lukas
What’s the hardest leadership decision you’ve ever had to make in UX? How can someone transition from an individual contributor to a UX leadership...
038: Who Moved My Cheese - The UX of Managing Change
03 Dec 2024
Contributed by Lukas
Change occurs throughout our lives, yet most people have great difficulty with it. In his book Who Moved My Cheese, Spencer Johnson, M.D. provides an ...
037: Leadership Strategy and Tactics by Jocko Willink - Part IV (Becoming a Leader & Leadership Skills)
26 Nov 2024
Contributed by Lukas
No matter the context, leadership involves making tough decisions and several strong characteristics. In Jocko Willink’s second edition of Leadershi...
036: Leadership Strategy and Tactics by Jocko Willink - Part III (Becoming a Leader & Leadership Skills)
05 Nov 2024
Contributed by Lukas
Taking on the mantle of new leadership can feel overwhelming, and in this episode, Jason Moore and Ephie Risho dig into tangible practices that make a...
035: Leadership Strategy and Tactics by Jocko Willink - Part II (Core Tenets & Principles)
29 Oct 2024
Contributed by Lukas
Growing in leadership does not just happen—it takes work and strategic thinking to reach your best. In this episode, Ephie Risho and Jason Moore div...
034: Leadership Strategy & Tactics by Jocko Willink - Part I (Foundations)
15 Oct 2024
Contributed by Lukas
Good leadership doesn’t just happen; it’s a journey that requires sweat and intentionality. While various leadership styles exist, there are core ...
033: The UX of Research Leadership Practices - Interview with Lauren Evans
08 Oct 2024
Contributed by Lukas
Not all companies have full UX research departments, but all companies can follow best practices, regardless of their level of maturity. In this episo...
032: Multipliers - Leading by Empowerment - Part III
01 Oct 2024
Contributed by Lukas
A strong leader doesn’t push their agenda on a group, but brings out the best of all those around them. A multiplier is a person who is able to help...
031: Multipliers - Leading by Empowerment - Part II
27 Sep 2024
Contributed by Lukas
Leadership requires more than a strong presence and good thinking. The best leaders empower others to become their best selves through a wide range of...
030: Multipliers - Leading by Empowerment - Part I
21 May 2024
Contributed by Lukas
How do the best leaders make their team smarter? In surveys, it’s common to hear people say they’re contributing 60% at their jobs. Unlocking peop...
029: Career growth, building user research, and team members not pulling their weight
14 May 2024
Contributed by Lukas
In this Q&A episode, Ephie Risho and Jason Moore tackle some challenging questions from their fans. Starting out with someone feeling stuck in the...
028: Improving Time Management with Personal Kanban - Part 2
23 Apr 2024
Contributed by Lukas
Managing time well requires daily, intentional effort and a strong system to keep organized and on track. While there are many systems and approaches,...
027: Improving Time Management with Personal Kanban - Part 1
17 Apr 2024
Contributed by Lukas
There’s always far more to do than time to do it, and it’s easy to get overwhelmed or spend time on less important tasks. In this episode, Jason M...
026: Design systems and UI Platform - with Matthew Speakman & Cody Earnest
02 Apr 2024
Contributed by Lukas
The UX Engineer role ensures the software has top quality, consistent experiences. UX and UI diverge in this podcast, where Jason Moore and Ephie Rish...
025: Story Mapping by Jeff Patton, Part 4
27 Mar 2024
Contributed by Lukas
How do user story map tools work for large companies building enterprise software? In this episode, Jason Moore and Ephie Risho finish their five-part...
024: Story Mapping by Jeff Patton, Part 3
12 Mar 2024
Contributed by Lukas
In part three, Ephie and Jason dig deeper into Jeff Patton’s book User Story Mapping: Discover the Whole Story, Build the Right Product. As they cov...
023: Sometimes, there is a man: Our conversation with Jeff Patton
04 Mar 2024
Contributed by Lukas
Way out West there is this fella by the name of Jeff Patton. At least, that was the handle his lovin’ parents gave him. But we just call him the Use...
022: Story Mapping by Jeff Patton, Part 2
28 Feb 2024
Contributed by Lukas
Story mapping in tech companies of all sizes can have a significant and immediate positive influence. Join Ephie and Jason as they dig into Jeff Patto...
021: Story Mapping by Jeff Patton, Part 1
21 Feb 2024
Contributed by Lukas
Shared documents do not equal shared understanding. Rather than sharing a document, teams need to work with visuals like whiteboards and sticky notes ...
020: The UX of our Daily Workflow using Mobile Apps
13 Feb 2024
Contributed by Lukas
Our smartphones have become our core computer for ongoing daily tasks. Even when sitting at a desk with multiple screens on a powerful computer, some ...
019: Gamestorming: Innovation Activities for Knowledge Workers
06 Feb 2024
Contributed by Lukas
At the heart of knowledge workers’ jobs is the need to do critical thinking and ideation around complex concepts. If the end goal is known clearly, ...
018: Case Study Best Practices for UX Professionals
30 Jan 2024
Contributed by Lukas
Interviewing for a UX role requires providing solid case studies showcasing your work level. But what should be included to make a case study shine, a...
017: Usability Heuristics for User Interface Design, Part 2
23 Jan 2024
Contributed by Lukas
How do heuristic principles make for better design? In this episode, Jason and Ephie dig into the second half of the NN/g usability principles for int...
016: Usability Heuristics for User Interface Design, Part 1
16 Jan 2024
Contributed by Lukas
Are you ready to unpack Jakob Nielsen's 10 usability principles for interaction design with Jason and Ephie? They begin by looking at the first fi...
015: The Power of Goal Setting in the New Year
09 Jan 2024
Contributed by Lukas
Setting reasonable goals is critical for your personal and professional success. Solid goals and a disciplined approach can lead to more extraordinary...
014: UXPERTS 2024 AMA
02 Jan 2024
Contributed by Lukas
What advice do you have for someone interested in UX? What about someone considering switching from an individual contributor to a management role? Ja...
013: The Future of UX in 2024
26 Dec 2023
Contributed by Lukas
What big trends in UX have we seen in 2023, and what does 2024 hold in store? Join us as we dive deep into unpacking this year’s Trends of UX articl...
012: The UX of Self-Publishing
19 Dec 2023
Contributed by Lukas
Does UX touch every aspect of our lives? What about raising children? Driving a car? Baking a cake? The answer to all of that is YES. UX touches every...
011: Inspired Part 5: The Right Culture
12 Dec 2023
Contributed by Lukas
How can a strong team culture influence building good products? Join Jason and Ephie as we finish our series on Marty Cagan's brilliant book, &quo...
010: Inspired Part 4: The Right Process
05 Dec 2023
Contributed by Lukas
Now that we’ve discussed strategy, how does this play out in practice? Join Ephie and Jason as they dive into Part 4 of Marty Cagan’s book, “Ins...
009: Inspired Part 3: The Right Product
21 Nov 2023
Contributed by Lukas
How do you create a strong product vision to guide teams? In the third part of Marty Cagan’s awesome book, “Inspired: How To Create Products Custo...
008: Inspired Part 2: The Right People
14 Nov 2023
Contributed by Lukas
What makes a solid team, and how can you nurture that? Join us for Part 2 of Marty Cagan's insightful book, “Inspired: How To Create Products Cu...
007: How can UX Make the Most of User Conferences
07 Nov 2023
Contributed by Lukas
The product discovery cycle is dramatically improved with face-to-face engagement with real users. Many companies have in-person events where UX can t...
006: Inspired Part 1: Lessons from Top Tech Companies
31 Oct 2023
Contributed by Lukas
Join us for Part 1 of Marty Cagan's insightful book, “Inspired: How To Create Products Customers Love.” In this episode, Jason and Ephie uncover t...
005: Leading Teams, dealing with Imposter Syndrome and more with Janie Greenwood
24 Oct 2023
Contributed by Lukas
What does it mean to be human in this ever-evolving big tech whirlwind? Join us for a captivating episode where we sit down with the remarkable Janie ...
004: Roadmap Planning in the Trenches
17 Oct 2023
Contributed by Lukas
Jason and Ephie pick up how UX can influence the product roadmap by debriefing a strategic planning session Ephie attended in Boston. They look at a w...
003: Influencing Product Roadmaps
10 Oct 2023
Contributed by Lukas
Ever wondered how UX can shape the future of your favorite products? In this episode, our host, Jason, shares his insights and experiences on the fasc...
002: Journey Mapping ≠ Story Mapping
03 Oct 2023
Contributed by Lukas
On this episode, we're diving into the fascinating world of journey maps – a tool that helps us weave together various ideas into a compelling narra...
001: Introducing the UXPERTS podcast
26 Sep 2023
Contributed by Lukas
What is UX? And why do we love it? In the first episode of UXPERTS, meet Jason and Ephie, two seasoned User Experience veterans who delve into busines...