Ep 19. Uncovering the true cost of fraud

As the lending and financing industry experiences unprecedented growth, Dana Endicott, Senior Vice President at US lender Vantage Recreational Finance (VRF), shares her insights into the unique challenges faced by her company - from combating fraud to ensuring a seamless customer experience. Discover how VRF leveraged advanced technology, including Veriff's fraud prevention solutions, to thwart identity theft attempts and protect both buyers and sellers in the evolving landscape of financial security. Discover the proactive measures they've taken to educate and collaborate with industry peers to set new fraud prevention standards. [01:13] Introduction [02:56] The use case for VRF [05:24] What business problem did Veriff solve? [09:09] Why chose to work with an external supplier over dealing with the issues in-house? [11:24] The user experience [13:26] Getting internal buy-in and testing a solution internally [15:08] Having a robust fraud prevention strategy as a USP [17:31] Being agile in your defences and working with friendly competition [19:31] The true cost of fraud [20:52] What we can expect to see from VRF in 2024 Read more about this conversation, here: https://bit.ly/4j7lOX2. 

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