Ep. 36 Crossing borders: how digital banking is empowering immigrant communities in the US

In this episode, we explore our partnership with Comun, a digital banking platform for immigrants in the U.S. Discover how Comun addressed KYC challenges by leveraging Veriff’s innovative solutions to streamline identity checks, reduce fraud, and enhance customer experience. Join us for insights from Angélique Wynants, Comun’s Head of Operations, on empowering communities and fostering financial inclusion through technology.   [00:17] Introduction to digital banking and Comun [02:31] Comun's unique value proposition [05:09] Challenges in cross-border payments [08:09] The role of AI in fraud prevention [10:41] Fraud types and their impact [12:26] Vendor selection process [18:10] Implementation and immediate changes [20:14] Customer experience and onboarding [22:20] Success metrics for implementation [23:50] Long-term benefits of Veriff solutions [26:26] Future of fraud prevention with AI [31:05] Key takeaways for prospective customers   Read more about this conversation, here: https://bit.ly/4i2f7E8. 

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