What is Public Relations?
Mastering Launch Strategies with Matt Hall: Building Authentic Visibility and Relationships in Business
04 Mar 2026
Transcript generated automatically by AI and may contain errors.
Chapter 1: What is the main topic discussed in this episode?
Hello, hello. Welcome back to What is Public Relations, the podcast. I'm your host, Laura Perks, PR strategist working with growth-focused entrepreneurs who are ready to really be seen, heard and hired as the authority. Now, as you have grown to expect from me, today's conversation is going to be super juicy.
not only because this guest is phenomenal at what he does, but also because he has finally owned the fact that he is the undisputed launch king. So everybody listening, please give a massive warm welcome to Matt Hall.
Chapter 2: What does Matt Hall mean by 'visibility isn't enough'?
Woo, woo, woo. Do I have to be the crowd as well? Yeah, you can be the hype band as well. So Matt, I would absolutely love it if you could introduce yourself to the listeners. Thanks, Laura. It's great to be here. So I am Matt Hall. I'm an online business strategist.
And as you sort of touched upon there, like the main thing I love doing and love helping people learn about and do themselves is launching their online offers. So the main thing I help people do is stop trading their time for money with a lot of one-to-one work, which I'm sure lots of us resonate with. We've all been there where you've maybe started your business,
You're making money, you're getting clients, but then you start to go, oh, I'm constantly tired. I'm constantly having to trade that time, my energy, my effort to make that money.
So what I help people do is learn how they can grow their business in a way where they do more online courses, programs, memberships, and create semi-passive income, recurring revenue, just so they get a bit more freedom over their business. And I flipping love it. And I love talking about it. So let's just go on and on and on. Let's have a really good chat.
So I was actually going to bring in what you kind of did before you got into the online space. But actually, you've just said something about online courses, programs.
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Chapter 3: What are the current myths and realities of launching in today's market?
Things that are going to help you create monthly recurring revenue. But last week, unless people were hiding under a rock, there was a lot of noise around really kind of top marketing creators stopping selling their online programs. And of course, it kind of creates this ripple effect of fear of, oh, my God, online courses are dead, programs are dead.
But you're very much still in the throes of it. You're still riding the high. So what would you say to people who are maybe nervous that what they want to do or what they have been doing no longer works? So I think it's just the market has corrected itself. So we had this time in lockdown around 2020, 2021, which wasn't normal. Like everybody was at home. Lots of people weren't working.
More people were online, which meant if you were providing services, courses, digital products online, there were more people to buy. So that just wasn't a normal time. And now people are thinking if they're not able to do what they did then, they're failing or there's something wrong. No, we're just back in a different time now.
Now, the other side of it is, yes, there is an element of you probably listeners might have heard of this idea that there's a trust recession right now. And that's made up of many different factors. You know, I think courses have been around a bit longer. So more people have tried courses, you know, invested their money in them, not got the results that they hoped for.
So they struggle now to go, do I really want to buy another course? At the same time, we've got artificial intelligence, which means there's more fake stuff online than ever before. So it's becoming harder to trust what's real and what isn't. And all that means is we have to work slightly different to how we have done before if we are going to launch things.
And really, I quite like it because it forces us to be a little bit more innovative. It forces us to basically be better and care more. Yeah.
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Chapter 4: How can you build authority and trust in your online business?
I think it was too easy for a lot of people, you know, and what what that's meant is there was a lot of crap out there. There was a lot of like subpar surface level crap courses out there. And when I work with people, what I teach is you've got to make it a no brainer. You've got to make it an irresistible offer.
And then you've got to over deliver on that expectation, not just do the bare minimum.
and I think like one of the things is your free launch event so for anybody listening you know what I teach and what a lot of people do is you don't create a course and then just show up on social media going I've got a course buy it and that's that's your launch oh man I know I know wouldn't that be easy but I mean you can just no one will probably buy but what so what we have to do
is what is known as a free launch event, which a lot of people will be familiar with. It's things like a free webinar, workshop, summit, challenge. It might be like a multiple-day challenge, five days, three days, those kind of things. And this is an opportunity where people get to work with you for free, and it's like a bit of a try before they buy.
They get to experience working with you, and then at the end, you pitch to them the offer, and they have an opportunity to then invest and work with you. And I think, again, what I was seeing in the industry – was a lot of the free challenges were crap and a lot of the free, like they were just so basic. And actually what they were, were sales pitches disguised as value.
It's like, oh, I'm doing this thing for free. No, the whole thing was just you selling to us. And what I teach people now is your objective with that free launch event is every single person that shows up and gives you their most valuable asset, which is their time,
leaves that free event going whether they bought from you or not going that was worth my time that genuinely helped so I think these are the things now more than ever that we've got to think about we've got to work a bit harder We've got to give more value. We've got to care more. And we've just got to think about what do people actually need. Generally pre-recorded courses and not the one.
So I call it a bit of a hybrid model. You need to look at how can they get more access to you? How can they have more live support? How can there be accountability, community?
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Chapter 5: What does it take to organize a successful live event?
So we've got to think about that within our offer. That is, if you're thinking along those lines, you're on the right path to having success. Yeah, I love all that. And one thing that you're not doing is feeding into the fear. And it's the one lesson I've learned throughout my 13 years running my own business. is you have to really do what feels good to you.
So I've kind of, I'm going to be completely honest with you and the listeners. I've always shied away from doing a big launch because for me, I get overwhelmed. I then kind of spiral into, I'm not delivering enough. Or, you know, when I'm having conversations with people, I go off on tangents. And then I question, have I actually delivered what I promised? Oh, I definitely do.
We're going to have a great episode here. There's going to be so many tangents. I love it. It's almost, you have to try different things to A, figure out what works for you, but then what also figures out for the people in your audience, those that you want to then start working with you.
And I'm very much, and maybe this is the wrong train of thought, I'm very much, if someone is in my world for five years before they buy from me, I love that because then they truly know who I am. They're not looking maybe for a quick fix or they're really doing their due diligence. So I'm always long game, long game, long game. I think it's why I've lasted in PR for so long.
But it's kind of really understanding. And I think it's self-trust as well. Yeah, and I think when it comes to launching in particular, I think there's two ways. I think the first thing is recognizing it's not for everybody. Like, there's a million ways to make money in business. There's a million ways to launch things, and it's not all the big launch events like I do for everybody.
But the second thing I would just say is it's about having the right support and mentoring because anything – that's new can feel scary.
And it's very, I always think with anything new, you've got to give yourself a period of time of doing it consistently, feeling uncomfortable and push through that barrier to then really know if it is for you or not, because some people, they just quit too early. So like for me, if I was to share the thing that's least comfortable for me,
is talking live on stage in the actual room so i much prefer doing my launches on zoom and doing it online it's not comfortable for me in the room and so last year i've i don't know exactly i've maybe spoken on maybe 30 stages something like that and i've got my biggest one at the time of recording in like a couple of weeks time yeah It still makes me feel a bit sick.
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Chapter 6: How can PR enhance your visibility and credibility?
It still makes me feel nervous. But I know I've not done it enough to know if it's for me or not yet. Until I've been on 50, 60 stages, you will still feel nervous. Predominantly because a lot of the talks that I'm doing... They're brand new every time. So it's a little bit like every single time you do it is like you're opening night kind of thing and you're still testing it.
But actually, if you get into a rhythm where you only have your two or three signature talks and you've done all of them, like I say, multiple times, then you'll know if it's for you or not. And I think that requires self-awareness, patience, perseverance.
So I think it's really important that we become good at having that self-awareness to know how you define if it's just not for you or if you've not done it for long enough with the right support and the right mentor. Yeah, absolutely.
And really what I'm hearing is almost visibility also can be a massive game changer in terms of how well your launch performs because you have to start with an engaged audience already, don't you? Yeah, it's a little bit like the chicken and the egg because it's like... you need visibility to have a really good launch.
Like the more that you have an engaged audience that already love and support you and trust what you do and can hype you up, which I am lucky to have when we do our launches, you always have people that are already clients that want to be part of those experiences and they just light up the chat. I don't ever ask them to do it and I never have, but they just want to do it.
So then that gives other people more trust that, hang on, there's lots of different people here that clearly, you know, it's not just like this guy's appeared out of nowhere. He's clearly built something substantially with people buy into. So, yes, having an audience makes it easier to have more successful launches. Yeah.
But it's kind of like one of the best ways to grow your audience is doing launches because they're a moment in time that's like a big event. You know, I've just recently done our three day audience growth challenge and we ran ads for that. And if you're going to run ads for, say, just like a freebie, like a PDF guide or a template or something like that,
You don't get the same buzz when people meet you for the first time from doing that than they do joining a three day challenge where you're live every night and you're delivering content with them. So it's one of them. It's like to do a successful launch, you need an audience. But one of the best ways to get an audience is just to do the launch.
And so I think it's just, but you just do it with that awareness and you just know it's like you spoke about, it's playing the long game and it's keeping showing up and doing these launches that eventually you'll see it turn that corner. And I say to a lot of clients, like your first launch, like the success of that first launch is based on did you do the launch? Not how many people showed up,
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Chapter 7: What does it mean to be 'Launch King material'?
Not how much money did you make? It's just, did you do it? If the answer's yes, then it was a success. Because actually... That's where you're going to learn the most. We can all theorize and strategize and talk about launching. But where you really learn whether you're any good or not or what works, why, what doesn't, why is just getting it done.
So I try and encourage people to remove all those expectations of we need to hit these targets, even though we still set targets and work methodically. Your first launch's success is based on just did you do a launch? If so, tick it. We're a success. I love that. And do you know what? Even for me, it feels like a massive relief already. Wow. Okay. I did it. I showed up. I delivered.
Now let's go again, maybe with a little bit more strategy behind it or maybe more support or maybe a longer run. You know, there's so many variables. And also so many variables. Yeah. But also your foundations are set now. You've written your email nurture sequence. You've created the offer. You've got your marketing materials. You might evolve them, tweak them.
But a lot of the hard work gets done in that first launch, which is why I say that is success. If you've done all that work, well done. Now we can go and learn how to make it even better and start to hit those bigger numbers. I love that. And can I just pick something up that you said a couple of minutes ago about.
you still don't feel comfortable speaking on stage, which blows my mind because in a former life, and I don't know if you still do this, because I only found this out in November last year when a friend of mine was like, oh, you do know that Matt was actually in like the UK's number one Take That Troopy band.
And I was like, I only know who Matt was because he was part of Tanya King Muhammad's mastermind retreat, which I didn't go to because I couldn't get myself sorted out in time.
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Chapter 8: How can you effectively engage your audience during a launch?
And I was like, I've got no idea who this dude is. I just see him online. And so it blows my mind that you are a performer, a very good, highly qualified performer, yet speaking on stage still makes you feel sick. Like, what's the difference? Yeah, so my first business that I set up, I've been running 16 years this year, and that is managing bands, tribute acts, and so on.
But obviously, as well as managing them, I was in that band, as you say. So I've spent, and I don't do it now anymore, but up until very recently, I did still gig. And we're talking every week for, well, actually, I mean, I started the band, I was in the band before I had the business. So there was a couple of, I was 17 when I joined the band.
um and prior to that i'd been to performing arts classes i'd been on television as an actor i'd done things like people might remember heartbeat and the royal and these kind of tv dramas i'd been in those kind of things when i was younger i nearly was like a regular on coronation street and emmerdale and all this stuff And in recent years, I've done a reality TV show.
I was on Steph's Pack Lunch, which was a daytime live TV show where you're going out live. And that's really nerve-wracking. So you're right. I've got a lot of experience. I think the biggest difference with this is a lot of the stuff I've previously done for years and years and years and years is play a character. Mm-hmm.
And so if you take the take that example, I've spent years being somebody else and being on stage with the band. And pretty much every gig is the same set list and the same pattern. So you get into a routine where I'll be honest, I got to a point and a lot of this is almost frowned upon in the performing arts, which is like you should never not be nervous.
The day you're not nervous is the day you should leave. And I don't fully agree with that. Like I get it because it's saying you should be you should really care. And but actually I got into a place where I knew we were flipping brilliant.
I knew whatever audience we were going to have them and they were going to have the best night ever because I completely had the evidence and I believed in what we did. But I was being somebody else. And now it's still fairly new speaking on stage as Matt Hall. And I have been on a journey and I know that sounds dramatic, but we are on our journey. Yeah.
We're all on a journey, but of really figuring out, because I've spent so long being other people, like, who actually am I? Who is Matt? And I, for the first time, showing up for things like this and online, I feel really clear. And it's been about the last year, really, that I've really got comfortable and clear in my own skin. Wow. But then put that on a stage with everybody looking at you.
Because one thing doing it online where you can't see the faces. It's another where you've got 500 people looking at you that have paid for a ticket going, come on then, teach us something I don't already know. So for me, that still feels brand new. And it's still something I'm adapting to. But I also understand that, as Tony Robbins says, repetition is the mother of mastery.
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